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Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

Old Oct 3, 2018, 10:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: margarita girl
This is the link to transfer Marriott Bonv°y points to airline miles:

https://www.marriott.com/loyalty/red...s-to-miles.mi

For pre-merger SPG timeframes, see this thread: https://www.flyertalk.com/forum/marr...-accounts.html

How long does it take to transfer points into miles?
Typically, this process takes a few days to 2 weeks.

Who should I contact if I have trouble transferring points?
Start by contacting the recipient of the points, then Marriott, if that fails.

When, where, and how should you follow up if a transfer doesn't complete?
Send an email to [email protected] with your full name and Marriott Bonvoy number

For post-merger Marriott timeframes, please post in the wiki below:

TO AIRLINES
Aegean Airline (A3) Initiated: Friday 3 Nov 2018 Received: Tuesday 6 Nov 2018
Aegean Airline (A3) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
Aegean Airline (A3) Initiated: Monday January 7 2019 Received: Wednesday January 16 2019
Aegean Airline (A3) Initiated:Friday December 20th 2019 Received: Monday December 23rd
Aegean Airline (A3) Initiated: Friday 25 Nov 2022 Received: Tuesday 29 Nov 2022
Air Canada (AC) Initiated: Sat 15 Sep 2018 Received: Mon 17 Sep 2018
Air Canada (AC) Initiated: Tuesday 06 Nov 2018 Received: Tuesday 13 Nov 2018
Air Canada (AC) Initiated: Friday 15 Mar 2019 Received: Saturday 16 Mar 2019
Air Canada (AC) Initiated: Thursday 12 September 2019 Received: Saturday 14 September 2019
Air Canada (AC) Initiated: Monday 6 December 2021
Received: Wednesday 8 December 2021
Air Canada (AC) Initiated: Sunday 16 January 2022
Received: Wednesday 19 January 2022
Air Canada (AC) Initiated: Sunday 17 January 2022
Received: Wednesday 19 January 2022
Alaska Airlines (AS) Initiated: Monday 15 Oct 2018 Received: Thursday 25 Oct 2018
Alaska Airlines (AS) Initiated: Sunday Oct 2018 Received: Wednesday 7 Nov 2018
Alaska Airlines (AS) Initiated: Sunday 28 Oct 2018 Received: Wednesday 31 Oct 2018
Alaska Airlines (AS) Initiated: Sunday 8 Nov 2018 Received: Wednesday 14 Nov 2018
Alaska Airlines (AS) Initiated: Saturday 17 Nov 2018 Received: Wednesday 21 Nov 2018
Alaska Airlines (AS)
Initiated: on Monday 19 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Tuesday 20 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Sunday 25 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS) Initiated: on Friday 30 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS)
Initiated: on Wednesday 2 Jan 2019 Received: Friday 4 Jan 2019
Alaska Airlines (AS) Initiated: Tuesday 15 January 2019; Received: Wednesday 23 January 2019
Alaska Airlines (AS) Initiated: Wednesday 27 Feb 2019 Received: Saturday 2 March 2019
Alaska Airlines (AS) Initiated: Sunday 3 Mar 2019 Received: Wednesday 6 March 2019
Alaska Airlines (AS) Initiated: Monday 18 Mar 2019 Received: Tuesday 19 March 2019
Alaska Airlines (AS) Initiated: Wednesday 24 April 2019 Received: Friday 26 April 2019
Alaska Airlines (AS) Initiated: Saturday 21 Sept 2019 Received: Tuesday 24 Sept 2019
Alaska Airlines (AS) Initiated: Thursday 2 Jan 2020 AM Eastern Received: Friday 3 Jan 2020 late evening
Alaska Airlines (AS) Initiated: Wednesday 15 Jan 2020 AM Pacific Received: Thursday 16 Jan 2020 late evening
Alaska Airlines (AS) Initiated Tuesday 13 Apr 2021 PM Pacific Received Thursday 15 Apr 2021 7pm PDT
Alaska Airlines (AS) Initiated Monday 21 Jun 2021 PM Pacific Received Wednesday 23 Jun 2021 5:00 am Pacific
Alaska Airlines (AS) Initiated Sunday 16 Jan 2022 PM Pacific Received Wednesday 19 Jan 2022 6:00 am Pacific
Alaska Airlines (AS) Initiated Monday 18 Dec 2023 5:00 AM Pacific Received Tuesday 19 Dec 2023 4:00 pm Pacific

All Nippon Airways (NH) Initiated: Thursday 6 Dec 2018 Received: Wednesday 26 Dec 2018
All Nippon Airways (NH) Initiated: Friday 18 Jan 2019 Received: Monday 21 Jan 2019
All Nippon Airways (NH) Initiated: Wednesday 13 Feb 2019 Received: Friday 15 Feb 2019
All Nippon Airways (NH) Initiated: Wednesday 24 Jul 2019 Received: Friday 26 Jul 2019
All Nippon Airways (NH) Initiated: Thursday 03 Oct 2019 Received: Monday 07 Oct 2019
All Nippon Airways (NH)
Initiated: Thursday 05 Mar 2020 Received: Monday 09 March 2020
All Nippon Airways (NH)
Initiated: Thursday 22 Dec 2022 Received: Sunday 25 Dec 2022
All Nippon Airways (NH)
Initiated: Saturday 16 Mar 2024 Received: Sunday 24 Mar 2024
American Airlines (AA) Initiated: Friday 9 Nov 2018 Received: Saturday 10 Nov 2018
American Airlines (AA) Initiated: Sunday 11 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Friday 16 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Sunday 18 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA)
Initiated: Monday 7 Jan 2019 Received: Wednesday 9 Jan 2019
American Airlines (AA)
Initiated: Friday 18 Jan 2019 Received: Sunday 20 Jan 2019
American Airlines (AA)
Initiated: Saturday 16 Feb 2019 Received: Monday 18 Feb 2019
American Airlines (AA) Initiated: Tuesday 09 July 2019 Received: Thursday 11 July 2019
American Airlines (AA)
Initiated: Wednesday 24 July 2019 Received: Friday 26 July 2019
American Airlines (AA) Initiated: Wednesday 21 Oct 2019 Received: Friday 23 Oct 2019
American Airlines (AA) Initiated: Monday 14 Oct 2019 Received: Thursday 31 October 2019
American Airlines (AA) Initiated: Sunday 27 Nov 2019 Received: Tuesday 5 Nov 2019
American Airlines (AA) Initiated: Wednesday 4 Dec 2019 Received: Friday 6 Dec 2019
American Airlines (AA) Initiated: Tuesday 28 Jan 2020 Received: Thursday 30 Jan 2020
American Airlines (AA) Initiated: Monday 6 July 2020 Received: Wednesday 8 July 2020 (points and bonus posted)
American Airlines (AA) Initiated: Thursday 20 Jan 2022 Received: Saturday 22 Jan 2022
American Airlines (AA) Initiated: Monday 21 March 2022 (late night) Received: Thursday 24 March 2022 (morning)
American Airlines (AA) Initiated: Sunday 16 Oct 2022 (midnight) Received: Wednesday 19 Oct 2022 (midnight)

American Airlines (AA) Initiated: Friday 28 Oct 2022 (11 pm PT) and another Initiated: Saturday 29 Oct 2022 (11 pm PT) BOTH Received: Tuesday 01 Nov 2022 (11 pm PT)
American Airlines (AA) Initiated: Thursday 10 November 2022 Received: Saturday 12 Nov 2022

Asiana (OZ) Initiated: Saturday 13 Oct 2018 Received: Tuesday 16 Oct 2018
Asiana (OZ) Initiated: Wednesday 10 Oct 2018 Received: Wednesday 17 Oct 2018
Asiana (OZ) Initiated: Thursday 01 Dec 2022 Received: Saturday 03 Dec 2022
Avianca (AV) Initiated: Sunday 21 July 2019
Received: Monday 23 July 2019
Avianca (AV) Initiated: Friday 13 September 2019 Received: Saturday 14 September 2019
British Airways (BA) Initiated: Saturday 27 Oct 2018 Received: Monday 29 Oct 2018
British Airways (BA) Initiated: Monday 29 Oct 2018 Received: Wednesday 31 Oct 2018

British Airways (BA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
British Airways (BA) Initiated: Monday 18 November 2019 Received: Wednesday 20 Nov. 2019
British Airways (BA) Initiated: Thursday 2 January 2020 Received: Friday 3 January 2020 evening
Cathay Pacific (CX) Initiated: Saturday 15 September 2018 Received: Wednesday 19 September 2018
Cathay Pacific (CX) Initiated: Thursday 23 January 2020 Received: Friday 24 January 2020
Cathay Pacific (CX)
Initiated: Friday 09 August 2021 Received: Saturday 10 August 2021
Cathay Pacific (CX)
Initiated: Saturday 07 Jan 2023 Received: Sunday 08 Jan 2023
Cathay Pacific (CX)
Initiated: Saturday 11 Feb 2023 Received: Sunday 12 Feb 2023
Delta Airlines (DL) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
Delta Airlines (DL) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
Delta Airlines (DL) Initiated: Sun 07 July 2019 Received: Tuesday 09 July 2019
Delta Airlines (DL) Initiated: Thu 03 October 2019 Received: Fri 04 October 2019
Delta Airlines (DL) Initiated: Sunday 03 Nov 2019 Received: Tuesday 05 Nov 2019
Delta Airlines (DL) Initiated: Monday 20 Mar 2023 Received: Wednesday 22 Mar 2023

Emirates (EK) Initiated: Tuesday 19 March 2019 Received: Wednesday 20 March 2019
Emirates (EK)
Initiated: Wednesday 20 March 2019 Received: Thursday 21 March 2019
Emirates (EK) Initiated: Wednesday 10 April 2019 Received: Thursday 11 March 2019
Emirates (EK) Initiated: Wednesday 29 September 2021 Received: Thursday 30 September 2021 (~11:30AM ET)
Emirates (EK) Initiated: Thursday 30 September 2021 Received: Friday 01 October 2021 (~11:30AM ET)
Emirates (EK)
Initiated: Monday 8 August 2022 Received: Tuesday 9 August 2022
Emirates (EK)
Initiated: Thursday 15 December 2022 Received: Friday 16 December 2022
Etihad Airways (EY)
Initiated: Sunday 02 Dec 2018 Received: Tuesday 22 Jan 2019
Etihad Airways (EY) Initiated: Monday 25 Oct 2021 Received: Thursday 28 Oct 2021
Etihad Airways (EY)
Initiated: Monday 24 Oct 2022 Received: Tuesday 25 Oct 2022
Hainan Airline (HU) Initiated: Tuesday Jan 15 2019 Received: Monday Jan 28 2019
Hainan Airline (HU) Initiated: Sunday Nov 17 2019 Received: Friday Nov 22 2019
Hawaiian Airlines (HA) Initiated: Sunday 10 Mar 2019 Received: Tuesday 12 Mar 2019
Japan Airlines (JAL) Initiated: Wednesday 17 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Thursday 18 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Saturday 20 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Friday 07 December 2018 Received: Wednesday 12 Dec 2018
Japan Airlines (JAL) Initiated: Tuesday 8 January 2019 Received: Friday 11 January 2019
Japan Airlines (JAL) Initiated: Saturday 16 September 2023 Received: Wednesday 20 September 2023
Korean Air (KE) Initiated: Monday 20 January 2019 Received: Wednesday 22 January 2019
Korean Air (KE) Initiated: Tuesday 20 February 2019 Received: Thursday 22 February 2019
Korean Air (KE) Initiated: Monday 25 February 2019 Received: Tuesday 26 February 2019
Korean Air (KE) Initiated Friday 26 April 2019 Received Sunday 28 April 2019
Korean Air (KE) Initiated: Wednesday 24 Jul 2019 Received: Thursday 01 Aug 2019
Korean Air (KE)
Initiated: Monday 3 Feb 2020 Received: Wednesday 12 Feb 2020
Korean Air (KE)
Initiated: Friday 14 Feb 2020 Received: Tuesday 25 Feb 2020
Korean Air (KE)
Initiated: Sunday 14 Jan 2024 Received: Wednesday 17 Jan 2024
Lufthansa (LH) Initiated: Friday 2 Nov 2018 Received: Monday 5 Nov 2018
Lufthansa (LH) Initiated: Saturday 24 Nov 2018 Received: Tuesday 4 Dec 2018
Lufthansa (LH) Initiated: Tuesday 25 December 2018 Received: Monday 31 December 2018
QANTAS (QF) Initiated: Friday 19 April 2019 Received: Saturday 20 April 2019
Qatar (QR) Initiated: Monday 15 Oct 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 15 Dec 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 20 Nov 2020 Received: Monday 14 Dec 2020
Singapore (SQ) Initiated: Thursday 03 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Friday 04 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Saturday 02 June 2018 Received: Monday 04 June 2018
Singapore (SQ) Initiated: Sunday 03 June 2018 Received: Monday 11 June 2018
Singapore (SQ) Initiated: Monday 24 Sept 2018 Received: Monday 01 Oct 2018 (5K bonus received on 10 Oct 2018)
Singapore (SQ) Initiated: Friday 02 Nov 2018 Received: Wednesday 07 Nov 2018
Singapore (SQ) Initiated: Monday 17 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Friday 21 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Tuesday 01 Jan 2019 Received: Monday 07 Jan 2019
Singapore (SQ)
Initiated: Saturday 09 Mar 2019 Received: Wednesday 13 Mar 2019
Singapore (SQ)
Initiated: Saturday 12 Oct 2019 Received: Tuesday 15 Oct 2019
Singapore (SQ) Initiated: Tuesday 15 Oct 2019 Received: Thursday 17 Oct 2019

Singapore (SQ) Initiated: Tuesday 15 February 2022 Received: Wednesday 16 February 2022
Southwest (WN) Initiated: Wednesday 24 Oct 2018 Received: Friday 26 Oct 2018
Southwest (WN) Initiated: Monday 17 Dec 2018 Received: Wednesday Dec 19 2018
Southwest (WN) Initiated: Thursday 28 Feb 2019 Received: Friday Mar 1 2019 (1 day)
Turkish Airlines (TK), Initiated: Wednesday 12 Dec 2018 Received: Sunday 30 December 2018
Turkish Airlines (TK), I
nitiated: Friday 08 Feb 2019 Received: Sunday 10 Feb 2019
Turkish Airlines (TK), I
nitiated: Saturday 04 May 2019 Received: Friday 17 May 2019
Turkish Airlines (TK), I
nitiated: Wednesday 28 April 2021 Received: Monday 3 May 2021
Turkish Airlines (TK), I
nitiated: Sunday 18 July 2021 Received: Wednesday 21 July 2021

Turkish Airlines (TK), Initiated: Monday 1 August 2022 Received: Thursday 4 August 2022
Turkish Airlines (TK), Initiated: Tuesday 10 October 2023 Received: Thursday 12 October 2023
United Airlines (UA) Initiated: Thursday 11 Oct 2018 Received: Friday 12 Oct 2018
United Airlines (UA) Initiated: Saturday 13 Oct 2018 Received: Sunday 14 Oct 2018
United Airlines (UA)Initiated: Tuesday 16 Oct 2018 Received: Thursday 18 Oct 2018
United Airlines (UA) Initiated: Monday 22 Oct 2018 Received: Wednesday 24 Oct 2018
United Airlines (UA) Initiated: Wednesday 24 Oct 2018 Received: Friday 16 Nov 2018
United Airlines (UA) Initiated: Sunday Nov 4 2018 Received: Tuesday Nov 6 2018
United Airlines (UA) Initiated: Friday Nov 9 2018 Received: Saturday Nov 10 2018 (points and bonus posted)
United Airlines (UA) Initiated: Friday Nov 16 2018 Received: Wednesday Nov 20 2018
United Airlines (UA) Initiated: Monday 26 Nov 2018 Received: Thursday 29 Nov 2018
United Airlines (UA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
United Airlines (UA) Initiated: Wednesday 13 Mar 2019 Received: Saturday 16 Mar 2019
United Airlines (UA) Initiated: Thursday 25 Apr 2019 Received: Saturday 27 Apr 2019
United Airlines (UA)
Initiated: Tuesday 25 Jun 2019 Received: Tuesday 2 Jul 2019
United Airlines (UA) Initiated: Thursday 22 Aug 2019 Received: Saturday 24 Aug 2019
United Airlines (UA)
Initiated: Tuesday 17 September 2019 Received: Monday 23 September 2019
United Airlines (UA) Initiated: Tuesday 8 October 2019 Received: Saturday 19 October 2019
United Airlines (UA) Initiated: Tuesday 15 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Wednesday 16 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Friday 25 October 2019 Received: Thursday 31 October 2019
United Airlines (UA) Initiated: Sunday 3 November 2019 Received: Sunday 10 November 2019
United Airlines (UA) Initiated: Monday 4 November 2019 Received: Monday 11 November 2019
United Airlines (UA) Initiated: Thursday 19 August 2021 Received: Thursday 26 August 2021
United Airlines (UA) Initiated:
Sunday 13 Feb 2022 Received: Saturday 19 Feb 2022
United Airlines (UA) Initiated: Sunday
3 April 2022 Received: Sunday 10 April 2022
United Airlines (UA) Initiated: Wednesday
6 April 2022 Received: Wednesday 13 April 2022
United Airlines (UA) Initiated: Sunday 24 April 2022 Received: Sunday 1 May 2022
United Airlines (UA) Initiated: Wednesday 22
June 2022 and Thursday 23 June 2022 Received: Wednesday 29 June 2022
United Airlines (UA) Initiated: Thursday 1
September 2022 Received: Thursday 8 September 2022
United Airlines (UA) Initiated: Monday 10 October 2022 and Tuesday 11 October 2022 Received: Monday 17 October 2022
United Airlines (UA) Initiated: Monday 6 February
2023 Received: Saturday 11 February 2023
United Airlines (UA) Initiated: Sunday 24 September
2023 Received: Sunday 24 September 2023

United Airlines (UA) Initiated: Sunday 21 January 2024 Received: Sunday 21 January 2024
Virgin Atlantic (VS) Initiated: Thursday 18 Oct 2018 Received: Friday 26 Oct 2018
Virgin Atlantic (VS) Initiated: Sunday 30 Dec 2018 Received: Wednesday 2 January 2019
Virgin Atlantic (VS) Initiated: Wednesday 2 Jan 2019 Received: Friday 4 January 2019
Virgin Atlantic (VS) initiated: Friday 11 January 2019 Received: Friday 11 January 2019
Virgin Atlantic (VS) Initiated: Thursday 21 February 2019 Received: Friday 22 February 2019
Virgin Atlantic (VS) Initiated: Friday 22 February 2019 Received: Saturday 23 February 2019
Virgin Atlantic (VS) Initiated: Tuesday, February 26 Received: Thursday, February 28
Virgin Atlantic (VS)
Initiated: Friday, 28 February 2020 Received: Monday, 02 March 2020
Virgin Atlantic (VS) Initiated: Thursday 20 August 2020 Received: Friday August 21 2020 (points and bonus posted)
Virgin Atlantic (VS) Initiated: Thursday Feb 18 2021 Received: Saturday Feb 20 2021 (points and bonus posted)
Virgin Australia (VA) Initiated: Monday May 3, 2021 Received: Wednesday, May 5, 2021
Virgin Australia (VA) Initiated: Sunday Apr 30, 2023 Received: Tuesday, May 2, 2023

















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Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

Old Sep 11, 2018, 6:17 am
  #136  
 
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
My American Airlines miles finally posted to my account this morning. Like the others I lost a few miles in the transfer. It was not a straight 3:1
It took nine days.
Hope the rest of you all have luck.
tbrein is offline  
Old Sep 11, 2018, 7:03 am
  #137  
 
Join Date: May 2010
Posts: 3
My miles also posted to my AA account today. It took one week. I requested transfer on September 4.
kjeffr8212 is offline  
Old Sep 11, 2018, 9:48 pm
  #138  
 
Join Date: Aug 2018
Programs: AM,JAL,ANA
Posts: 2
Made total four transactions to JAL from 8/31 to 9/2. Two made at 8/31 and 9/1 is now showing in my account. However, still no luck for those two from 9/1 and 9/2. Have called both Marriott and JAL and obviously non of them have any idea about how long it's gonna take for the mile to show up, or will it show up at all.....
Johnson Chien is offline  
Old Sep 12, 2018, 11:11 am
  #139  
FlyerTalk Evangelist
 
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,469
Has anyone transferred 60K to LH? Did you get the 5K bonus or was it 2 miles short? How long did it take?
UA Fan is offline  
Old Sep 12, 2018, 12:23 pm
  #140  
 
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 629
Korean air posted

Back on 9/4 ish transferred 240k points to Korean air. That should equal 100k miles. Miles now showing up in korean air:
19,998
79,992

clearly am missing a few miles....
Braswch is offline  
Old Sep 12, 2018, 7:15 pm
  #141  
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
It’s been 4 weeks since I transferred points to an airline and nothing has shown up yet.

I requested the transfer 2 days before the merger. The confirmation email said expect 4-5 days to receive my miles.

One of the Starwood Lurkers said to wait as they are fixing the problem , but that was over a week ago and still nothing.

Any suggestions? It does sound like a phone agent cannot offer any assistance.

Thanks

Last edited by Plumber; Sep 13, 2018 at 1:32 am
Plumber is offline  
Old Sep 13, 2018, 9:02 am
  #142  
 
Join Date: Jul 2013
Posts: 107
You are getting 0.333 miles per point, so the calculation is correct. Everyone is complaining about the same thing....
ckelly14 is offline  
Old Sep 13, 2018, 9:28 am
  #143  
 
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,544
Originally Posted by ckelly14
You are getting 0.333 miles per point, so the calculation is correct. Everyone is complaining about the same thing....
I would argue that either the calculation is wrong or the transfer program description is wrong. The website clearly says the transfer ration is 3:1. That means that 30,000 points should transfer to 10,000 and not 9,999 miles. It's a case of simple math. Last time I checked, 1,000/3 = 333.33, 10,000/3 = 3,333.33 but 30,000/3 = 10,000. No rounding required. Especially since when you actually put in the transfer request on the screen it is giving you the rounded number, but what's actually being transferred is a slightly different amount. If they publish the transfer ration of 3:1, then they need to honor it. If they published a transfer ratio of 1:0.333, no one would be complaining about what's happening because it would all add up.

I transferred 120,000 points to Delta, and I should have received 40,000 miles, not 39,996. Incidentally, the transfer itself worked just fine -- took about a day and a half or so.
sxpsxpsxp is offline  
Old Sep 13, 2018, 10:52 am
  #144  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,740
It is Marriott IT issue. It happened to Marriott pts to SPG pts as well if the amount transferred is not neatly divided by 3, you would get the "rounding error".

They need to fix this IT coding because this could create some tiny shortage that a customer does not expect when trying to top up the FFP account for an award. Read about such surprise on Flyertea, the Chinese equivalent of FT. The poster was counting on the full amount for an AS business class redemption. He called Marriott and eventually the CS gave him 5K goodwill pts but not able to expedite further transfer to AS. The seat availability is gone by then.
Happy is offline  
Old Sep 13, 2018, 11:14 am
  #145  
 
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,544
Originally Posted by Happy
It is Marriott IT issue. It happened to Marriott pts to SPG pts as well if the amount transferred is not neatly divided by 3, you would get the "rounding error".

They need to fix this IT coding because this could create some tiny shortage that a customer does not expect when trying to top up the FFP account for an award. Read about such surprise on Flyertea, the Chinese equivalent of FT. The poster was counting on the full amount for an AS business class redemption. He called Marriott and eventually the CS gave him 5K goodwill pts but not able to expedite further transfer to AS. The seat availability is gone by then.
Exactly. It's lazy developers.
sxpsxpsxp is offline  
Old Sep 13, 2018, 11:00 pm
  #146  
 
Join Date: Apr 2004
Location: CA
Posts: 1,302
Originally Posted by Johnson Chien
Made total four transactions to JAL from 8/31 to 9/2. Two made at 8/31 and 9/1 is now showing in my account. However, still no luck for those two from 9/1 and 9/2. Have called both Marriott and JAL and obviously non of them have any idea about how long it's gonna take for the mile to show up, or will it show up at all.....

Pls keep us posted. I made transfers 9th and the 10th.
kaiotes is offline  
Old Sep 14, 2018, 10:54 am
  #147  
 
Join Date: Jan 2015
Location: The Netherlands
Posts: 47
Transfer to Turkish Airlines

Anyone succesfully transferred to Turkish airlines since the merger? The form does not accept the frequent flyer number in any manner and it is also not possible over the phone unfortunately.
carmeljuan likes this.
Matt Newbie is offline  
Old Sep 15, 2018, 6:25 am
  #148  
 
Join Date: Jul 2018
Posts: 36
SPG points to AA miles

I need to transfer points to AA miles and wondered if anyone has been successful since the merger accomplishing the transfer and receiving the bonus miles for the 60k transfer. Any feedback is greatly appreciated.
thoward8111 is offline  
Old Sep 15, 2018, 12:41 pm
  #149  
 
Join Date: Oct 2003
Location: KOA
Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold
Posts: 2,280
Originally Posted by thoward8111
I need to transfer points to AA miles and wondered if anyone has been successful since the merger accomplishing the transfer and receiving the bonus miles for the 60k transfer. Any feedback is greatly appreciated.
Posts 112 and 113 report successful transfers to AA. They didn't mention how many points were transferred, but nobody has complained about not getting the 5k miles bonus for transferring 60k points. What people have complained about, however, is that the transfer rate is not 3 to 1 but 1 to 0.3333, resulting in a loss of a few miles depending on how many points you transfer. If you need exactly 25k miles, you need to transfer 60,007 points (at least if or until they fix this issue).
Richard1148 is offline  
Old Sep 15, 2018, 7:21 pm
  #150  
 
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
Originally Posted by thoward8111
I need to transfer points to AA miles and wondered if anyone has been successful since the merger accomplishing the transfer and receiving the bonus miles for the 60k transfer. Any feedback is greatly appreciated.
I transferred 180,000 points to AA. I received 45,000 MR bonus points that were then transferred to AA. That was supposed equal 60,00 regular miles and 15,000 bonus miles. While I recieved the miles, they wre 59,994 and 14,999. So I lost 7 miles in the transfer. It is not a true 3:1 transfer. So be prepared to lose a few miles in the transfer.
tbrein is offline  

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