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Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

Old Oct 3, 2018, 10:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: margarita girl
This is the link to transfer Marriott Bonvy points to airline miles:

https://www.marriott.com/loyalty/red...s-to-miles.mi

For pre-merger SPG timeframes, see this thread: https://www.flyertalk.com/forum/marr...-accounts.html

How long does it take to transfer points into miles?
Typically, this process takes a few days to 2 weeks.

Who should I contact if I have trouble transferring points?
Start by contacting the recipient of the points, then Marriott, if that fails.

When, where, and how should you follow up if a transfer doesn't complete?
Send an email to [email protected] with your full name and Marriott Bonvoy number

For post-merger Marriott timeframes, please post in the wiki below:

TO AIRLINES
Aegean Airline (A3) Initiated: Friday 3 Nov 2018 Received: Tuesday 6 Nov 2018
Aegean Airline (A3) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
Aegean Airline (A3) Initiated: Monday January 7 2019 Received: Wednesday January 16 2019
Aegean Airline (A3) Initiated:Friday December 20th 2019 Received: Monday December 23rd
Aegean Airline (A3) Initiated: Friday 25 Nov 2022 Received: Tuesday 29 Nov 2022
Air Canada (AC) Initiated: Sat 15 Sep 2018 Received: Mon 17 Sep 2018
Air Canada (AC) Initiated: Tuesday 06 Nov 2018 Received: Tuesday 13 Nov 2018
Air Canada (AC) Initiated: Friday 15 Mar 2019 Received: Saturday 16 Mar 2019
Air Canada (AC) Initiated: Thursday 12 September 2019 Received: Saturday 14 September 2019
Air Canada (AC) Initiated: Monday 6 December 2021
Received: Wednesday 8 December 2021
Air Canada (AC) Initiated: Sunday 16 January 2022
Received: Wednesday 19 January 2022
Air Canada (AC) Initiated: Sunday 17 January 2022
Received: Wednesday 19 January 2022
Alaska Airlines (AS) Initiated: Monday 15 Oct 2018 Received: Thursday 25 Oct 2018
Alaska Airlines (AS) Initiated: Sunday Oct 2018 Received: Wednesday 7 Nov 2018
Alaska Airlines (AS) Initiated: Sunday 28 Oct 2018 Received: Wednesday 31 Oct 2018
Alaska Airlines (AS) Initiated: Sunday 8 Nov 2018 Received: Wednesday 14 Nov 2018
Alaska Airlines (AS) Initiated: Saturday 17 Nov 2018 Received: Wednesday 21 Nov 2018
Alaska Airlines (AS)
Initiated: on Monday 19 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Tuesday 20 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Sunday 25 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS) Initiated: on Friday 30 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS)
Initiated: on Wednesday 2 Jan 2019 Received: Friday 4 Jan 2019
Alaska Airlines (AS) Initiated: Tuesday 15 January 2019; Received: Wednesday 23 January 2019
Alaska Airlines (AS) Initiated: Wednesday 27 Feb 2019 Received: Saturday 2 March 2019
Alaska Airlines (AS) Initiated: Sunday 3 Mar 2019 Received: Wednesday 6 March 2019
Alaska Airlines (AS) Initiated: Monday 18 Mar 2019 Received: Tuesday 19 March 2019
Alaska Airlines (AS) Initiated: Wednesday 24 April 2019 Received: Friday 26 April 2019
Alaska Airlines (AS) Initiated: Saturday 21 Sept 2019 Received: Tuesday 24 Sept 2019
Alaska Airlines (AS) Initiated: Thursday 2 Jan 2020 AM Eastern Received: Friday 3 Jan 2020 late evening
Alaska Airlines (AS) Initiated: Wednesday 15 Jan 2020 AM Pacific Received: Thursday 16 Jan 2020 late evening
Alaska Airlines (AS) Initiated Tuesday 13 Apr 2021 PM Pacific Received Thursday 15 Apr 2021 7pm PDT
Alaska Airlines (AS) Initiated Monday 21 Jun 2021 PM Pacific Received Wednesday 23 Jun 2021 5:00 am Pacific
Alaska Airlines (AS) Initiated Sunday 16 Jan 2022 PM Pacific Received Wednesday 19 Jan 2022 6:00 am Pacific
Alaska Airlines (AS) Initiated Monday 18 Dec 2023 5:00 AM Pacific Received Tuesday 19 Dec 2023 4:00 pm Pacific

All Nippon Airways (NH) Initiated: Thursday 6 Dec 2018 Received: Wednesday 26 Dec 2018
All Nippon Airways (NH) Initiated: Friday 18 Jan 2019 Received: Monday 21 Jan 2019
All Nippon Airways (NH) Initiated: Wednesday 13 Feb 2019 Received: Friday 15 Feb 2019
All Nippon Airways (NH) Initiated: Wednesday 24 Jul 2019 Received: Friday 26 Jul 2019
All Nippon Airways (NH) Initiated: Thursday 03 Oct 2019 Received: Monday 07 Oct 2019
All Nippon Airways (NH)
Initiated: Thursday 05 Mar 2020 Received: Monday 09 March 2020
All Nippon Airways (NH)
Initiated: Thursday 22 Dec 2022 Received: Sunday 25 Dec 2022
All Nippon Airways (NH)
Initiated: Saturday 16 Mar 2024 Received: Sunday 24 Mar 2024
American Airlines (AA) Initiated: Friday 9 Nov 2018 Received: Saturday 10 Nov 2018
American Airlines (AA) Initiated: Sunday 11 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Friday 16 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Sunday 18 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA)
Initiated: Monday 7 Jan 2019 Received: Wednesday 9 Jan 2019
American Airlines (AA)
Initiated: Friday 18 Jan 2019 Received: Sunday 20 Jan 2019
American Airlines (AA)
Initiated: Saturday 16 Feb 2019 Received: Monday 18 Feb 2019
American Airlines (AA) Initiated: Tuesday 09 July 2019 Received: Thursday 11 July 2019
American Airlines (AA)
Initiated: Wednesday 24 July 2019 Received: Friday 26 July 2019
American Airlines (AA) Initiated: Wednesday 21 Oct 2019 Received: Friday 23 Oct 2019
American Airlines (AA) Initiated: Monday 14 Oct 2019 Received: Thursday 31 October 2019
American Airlines (AA) Initiated: Sunday 27 Nov 2019 Received: Tuesday 5 Nov 2019
American Airlines (AA) Initiated: Wednesday 4 Dec 2019 Received: Friday 6 Dec 2019
American Airlines (AA) Initiated: Tuesday 28 Jan 2020 Received: Thursday 30 Jan 2020
American Airlines (AA) Initiated: Monday 6 July 2020 Received: Wednesday 8 July 2020 (points and bonus posted)
American Airlines (AA) Initiated: Thursday 20 Jan 2022 Received: Saturday 22 Jan 2022
American Airlines (AA) Initiated: Monday 21 March 2022 (late night) Received: Thursday 24 March 2022 (morning)
American Airlines (AA) Initiated: Sunday 16 Oct 2022 (midnight) Received: Wednesday 19 Oct 2022 (midnight)

American Airlines (AA) Initiated: Friday 28 Oct 2022 (11 pm PT) and another Initiated: Saturday 29 Oct 2022 (11 pm PT) BOTH Received: Tuesday 01 Nov 2022 (11 pm PT)
American Airlines (AA) Initiated: Thursday 10 November 2022 Received: Saturday 12 Nov 2022

Asiana (OZ) Initiated: Saturday 13 Oct 2018 Received: Tuesday 16 Oct 2018
Asiana (OZ) Initiated: Wednesday 10 Oct 2018 Received: Wednesday 17 Oct 2018
Asiana (OZ) Initiated: Thursday 01 Dec 2022 Received: Saturday 03 Dec 2022
Avianca (AV) Initiated: Sunday 21 July 2019
Received: Monday 23 July 2019
Avianca (AV) Initiated: Friday 13 September 2019 Received: Saturday 14 September 2019
British Airways (BA) Initiated: Saturday 27 Oct 2018 Received: Monday 29 Oct 2018
British Airways (BA) Initiated: Monday 29 Oct 2018 Received: Wednesday 31 Oct 2018

British Airways (BA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
British Airways (BA) Initiated: Monday 18 November 2019 Received: Wednesday 20 Nov. 2019
British Airways (BA) Initiated: Thursday 2 January 2020 Received: Friday 3 January 2020 evening
Cathay Pacific (CX) Initiated: Saturday 15 September 2018 Received: Wednesday 19 September 2018
Cathay Pacific (CX) Initiated: Thursday 23 January 2020 Received: Friday 24 January 2020
Cathay Pacific (CX)
Initiated: Friday 09 August 2021 Received: Saturday 10 August 2021
Cathay Pacific (CX)
Initiated: Saturday 07 Jan 2023 Received: Sunday 08 Jan 2023
Cathay Pacific (CX)
Initiated: Saturday 11 Feb 2023 Received: Sunday 12 Feb 2023
Delta Airlines (DL) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
Delta Airlines (DL) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
Delta Airlines (DL) Initiated: Sun 07 July 2019 Received: Tuesday 09 July 2019
Delta Airlines (DL) Initiated: Thu 03 October 2019 Received: Fri 04 October 2019
Delta Airlines (DL) Initiated: Sunday 03 Nov 2019 Received: Tuesday 05 Nov 2019
Delta Airlines (DL) Initiated: Monday 20 Mar 2023 Received: Wednesday 22 Mar 2023

Emirates (EK) Initiated: Tuesday 19 March 2019 Received: Wednesday 20 March 2019
Emirates (EK)
Initiated: Wednesday 20 March 2019 Received: Thursday 21 March 2019
Emirates (EK) Initiated: Wednesday 10 April 2019 Received: Thursday 11 March 2019
Emirates (EK) Initiated: Wednesday 29 September 2021 Received: Thursday 30 September 2021 (~11:30AM ET)
Emirates (EK) Initiated: Thursday 30 September 2021 Received: Friday 01 October 2021 (~11:30AM ET)
Emirates (EK)
Initiated: Monday 8 August 2022 Received: Tuesday 9 August 2022
Emirates (EK)
Initiated: Thursday 15 December 2022 Received: Friday 16 December 2022
Etihad Airways (EY)
Initiated: Sunday 02 Dec 2018 Received: Tuesday 22 Jan 2019
Etihad Airways (EY) Initiated: Monday 25 Oct 2021 Received: Thursday 28 Oct 2021
Etihad Airways (EY)
Initiated: Monday 24 Oct 2022 Received: Tuesday 25 Oct 2022
Hainan Airline (HU) Initiated: Tuesday Jan 15 2019 Received: Monday Jan 28 2019
Hainan Airline (HU) Initiated: Sunday Nov 17 2019 Received: Friday Nov 22 2019
Hawaiian Airlines (HA) Initiated: Sunday 10 Mar 2019 Received: Tuesday 12 Mar 2019
Japan Airlines (JAL) Initiated: Wednesday 17 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Thursday 18 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Saturday 20 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Friday 07 December 2018 Received: Wednesday 12 Dec 2018
Japan Airlines (JAL) Initiated: Tuesday 8 January 2019 Received: Friday 11 January 2019
Japan Airlines (JAL) Initiated: Saturday 16 September 2023 Received: Wednesday 20 September 2023
Korean Air (KE) Initiated: Monday 20 January 2019 Received: Wednesday 22 January 2019
Korean Air (KE) Initiated: Tuesday 20 February 2019 Received: Thursday 22 February 2019
Korean Air (KE) Initiated: Monday 25 February 2019 Received: Tuesday 26 February 2019
Korean Air (KE) Initiated Friday 26 April 2019 Received Sunday 28 April 2019
Korean Air (KE) Initiated: Wednesday 24 Jul 2019 Received: Thursday 01 Aug 2019
Korean Air (KE)
Initiated: Monday 3 Feb 2020 Received: Wednesday 12 Feb 2020
Korean Air (KE)
Initiated: Friday 14 Feb 2020 Received: Tuesday 25 Feb 2020
Korean Air (KE)
Initiated: Sunday 14 Jan 2024 Received: Wednesday 17 Jan 2024
Lufthansa (LH) Initiated: Friday 2 Nov 2018 Received: Monday 5 Nov 2018
Lufthansa (LH) Initiated: Saturday 24 Nov 2018 Received: Tuesday 4 Dec 2018
Lufthansa (LH) Initiated: Tuesday 25 December 2018 Received: Monday 31 December 2018
QANTAS (QF) Initiated: Friday 19 April 2019 Received: Saturday 20 April 2019
Qatar (QR) Initiated: Monday 15 Oct 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 15 Dec 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 20 Nov 2020 Received: Monday 14 Dec 2020
Singapore (SQ) Initiated: Thursday 03 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Friday 04 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Saturday 02 June 2018 Received: Monday 04 June 2018
Singapore (SQ) Initiated: Sunday 03 June 2018 Received: Monday 11 June 2018
Singapore (SQ) Initiated: Monday 24 Sept 2018 Received: Monday 01 Oct 2018 (5K bonus received on 10 Oct 2018)
Singapore (SQ) Initiated: Friday 02 Nov 2018 Received: Wednesday 07 Nov 2018
Singapore (SQ) Initiated: Monday 17 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Friday 21 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Tuesday 01 Jan 2019 Received: Monday 07 Jan 2019
Singapore (SQ)
Initiated: Saturday 09 Mar 2019 Received: Wednesday 13 Mar 2019
Singapore (SQ)
Initiated: Saturday 12 Oct 2019 Received: Tuesday 15 Oct 2019
Singapore (SQ) Initiated: Tuesday 15 Oct 2019 Received: Thursday 17 Oct 2019

Singapore (SQ) Initiated: Tuesday 15 February 2022 Received: Wednesday 16 February 2022
Southwest (WN) Initiated: Wednesday 24 Oct 2018 Received: Friday 26 Oct 2018
Southwest (WN) Initiated: Monday 17 Dec 2018 Received: Wednesday Dec 19 2018
Southwest (WN) Initiated: Thursday 28 Feb 2019 Received: Friday Mar 1 2019 (1 day)
Turkish Airlines (TK), Initiated: Wednesday 12 Dec 2018 Received: Sunday 30 December 2018
Turkish Airlines (TK), I
nitiated: Friday 08 Feb 2019 Received: Sunday 10 Feb 2019
Turkish Airlines (TK), I
nitiated: Saturday 04 May 2019 Received: Friday 17 May 2019
Turkish Airlines (TK), I
nitiated: Wednesday 28 April 2021 Received: Monday 3 May 2021
Turkish Airlines (TK), I
nitiated: Sunday 18 July 2021 Received: Wednesday 21 July 2021

Turkish Airlines (TK), Initiated: Monday 1 August 2022 Received: Thursday 4 August 2022
Turkish Airlines (TK), Initiated: Tuesday 10 October 2023 Received: Thursday 12 October 2023
United Airlines (UA) Initiated: Thursday 11 Oct 2018 Received: Friday 12 Oct 2018
United Airlines (UA) Initiated: Saturday 13 Oct 2018 Received: Sunday 14 Oct 2018
United Airlines (UA)Initiated: Tuesday 16 Oct 2018 Received: Thursday 18 Oct 2018
United Airlines (UA) Initiated: Monday 22 Oct 2018 Received: Wednesday 24 Oct 2018
United Airlines (UA) Initiated: Wednesday 24 Oct 2018 Received: Friday 16 Nov 2018
United Airlines (UA) Initiated: Sunday Nov 4 2018 Received: Tuesday Nov 6 2018
United Airlines (UA) Initiated: Friday Nov 9 2018 Received: Saturday Nov 10 2018 (points and bonus posted)
United Airlines (UA) Initiated: Friday Nov 16 2018 Received: Wednesday Nov 20 2018
United Airlines (UA) Initiated: Monday 26 Nov 2018 Received: Thursday 29 Nov 2018
United Airlines (UA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
United Airlines (UA) Initiated: Wednesday 13 Mar 2019 Received: Saturday 16 Mar 2019
United Airlines (UA) Initiated: Thursday 25 Apr 2019 Received: Saturday 27 Apr 2019
United Airlines (UA)
Initiated: Tuesday 25 Jun 2019 Received: Tuesday 2 Jul 2019
United Airlines (UA) Initiated: Thursday 22 Aug 2019 Received: Saturday 24 Aug 2019
United Airlines (UA)
Initiated: Tuesday 17 September 2019 Received: Monday 23 September 2019
United Airlines (UA) Initiated: Tuesday 8 October 2019 Received: Saturday 19 October 2019
United Airlines (UA) Initiated: Tuesday 15 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Wednesday 16 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Friday 25 October 2019 Received: Thursday 31 October 2019
United Airlines (UA) Initiated: Sunday 3 November 2019 Received: Sunday 10 November 2019
United Airlines (UA) Initiated: Monday 4 November 2019 Received: Monday 11 November 2019
United Airlines (UA) Initiated: Thursday 19 August 2021 Received: Thursday 26 August 2021
United Airlines (UA) Initiated:
Sunday 13 Feb 2022 Received: Saturday 19 Feb 2022
United Airlines (UA) Initiated: Sunday
3 April 2022 Received: Sunday 10 April 2022
United Airlines (UA) Initiated: Wednesday
6 April 2022 Received: Wednesday 13 April 2022
United Airlines (UA) Initiated: Sunday 24 April 2022 Received: Sunday 1 May 2022
United Airlines (UA) Initiated: Wednesday 22
June 2022 and Thursday 23 June 2022 Received: Wednesday 29 June 2022
United Airlines (UA) Initiated: Thursday 1
September 2022 Received: Thursday 8 September 2022
United Airlines (UA) Initiated: Monday 10 October 2022 and Tuesday 11 October 2022 Received: Monday 17 October 2022
United Airlines (UA) Initiated: Monday 6 February
2023 Received: Saturday 11 February 2023
United Airlines (UA) Initiated: Sunday 24 September
2023 Received: Sunday 24 September 2023

United Airlines (UA) Initiated: Sunday 21 January 2024 Received: Sunday 21 January 2024
Virgin Atlantic (VS) Initiated: Thursday 18 Oct 2018 Received: Friday 26 Oct 2018
Virgin Atlantic (VS) Initiated: Sunday 30 Dec 2018 Received: Wednesday 2 January 2019
Virgin Atlantic (VS) Initiated: Wednesday 2 Jan 2019 Received: Friday 4 January 2019
Virgin Atlantic (VS) initiated: Friday 11 January 2019 Received: Friday 11 January 2019
Virgin Atlantic (VS) Initiated: Thursday 21 February 2019 Received: Friday 22 February 2019
Virgin Atlantic (VS) Initiated: Friday 22 February 2019 Received: Saturday 23 February 2019
Virgin Atlantic (VS) Initiated: Tuesday, February 26 Received: Thursday, February 28
Virgin Atlantic (VS)
Initiated: Friday, 28 February 2020 Received: Monday, 02 March 2020
Virgin Atlantic (VS) Initiated: Thursday 20 August 2020 Received: Friday August 21 2020 (points and bonus posted)
Virgin Atlantic (VS) Initiated: Thursday Feb 18 2021 Received: Saturday Feb 20 2021 (points and bonus posted)
Virgin Australia (VA) Initiated: Monday May 3, 2021 Received: Wednesday, May 5, 2021
Virgin Australia (VA) Initiated: Sunday Apr 30, 2023 Received: Tuesday, May 2, 2023

















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Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

Old Aug 28, 2018, 8:54 am
  #61  
 
Join Date: Sep 2003
Location: San Jose, CA USA
Posts: 93
Originally Posted by minz56
Did the points come off your MR/SPG account?

I get all the way through the process, with a message saying the transfer has been successful, but no points have been deducted from my account, suggesting that it really wasn't successful.
So far same result for me-no change in my points balance. We'll see if the points show up in Aeroplan in a few days. System is weird right now-amenity points from a stay last weekend posted to my account total but don't show up in the detail. A stay I booked using a free night award still shows as using points but the points were never deducted from my account. Definitely not a smooth transition 10 days in.
lunarbrian is offline  
Old Aug 28, 2018, 10:37 am
  #62  
 
Join Date: Apr 2015
Posts: 76
Update on transfers to Southwest Airlines: Worked for me - transfer time was ~ 24 hours.
stillmatic is offline  
Old Aug 28, 2018, 10:39 am
  #63  
 
Join Date: Feb 2010
Posts: 162
Angry

Originally Posted by stillmatic
Update on transfers to Southwest Airlines: Worked for me - transfer time was ~ 24 hours.
What a load of crap that certain airlines work and others don't. Just out of curiosity...did you merge your Marriott/SPG accounts or only link them?
ohiosux is offline  
Old Aug 28, 2018, 2:31 pm
  #64  
 
Join Date: Apr 2015
Posts: 76
Originally Posted by ohiosux
What a load of crap that certain airlines work and others don't. Just out of curiosity...did you merge your Marriott/SPG accounts or only link them?
I merged them around the beginning of last week.
stillmatic is offline  
Old Aug 28, 2018, 2:45 pm
  #65  
 
Join Date: Feb 2010
Posts: 162
Originally Posted by stillmatic
I merged them around the beginning of last week.
I wonder if it worked for you because your merged or because it was Southwest or because of the amount. I'm trying to do 60,000 to get the 15,000 bonus to Lufthansa and it won't work on an SPG or Ritz account.
ohiosux is offline  
Old Aug 28, 2018, 5:26 pm
  #66  
 
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 629
Originally Posted by ohiosux
What a load of crap that certain airlines work and others don't. Just out of curiosity...did you merge your Marriott/SPG accounts or only link them?
It still does not appear to be working for Korean Air. No change in balance.
Braswch is offline  
Old Aug 29, 2018, 5:59 am
  #67  
 
Join Date: Jul 2004
Posts: 4,517
Originally Posted by Braswch
It still does not appear to be working for Korean Air. No change in balance.
datapoint -

not working for Alaska. Same screen as others, says successful but balance is zero.

working for American. Screen says successful AND balance reflects the change. Granted, hasnt hit AA but Ill update when it does.

sucks as i I need an Emirates award asap, so no choice but to purchase AS miles.
jamienbaker is offline  
Old Aug 29, 2018, 6:51 am
  #68  
 
Join Date: Aug 2016
Programs: Delta DM
Posts: 63
Couple of datapoints to share. Was able to get them to transfer points from one member of my family to my account over the phone. Was able to transfer 9k points from her account to her united account and was able to do small transfers of 3 - 15k points from my account to my united account Some of these have posted. Have been unable to transfer the 60k points which i need to transfer despite trying online over the past few days. Each time i do it it says its gone through and the balance on my account is zero and then the points are still in my marriott account. I had merged marriott and spg accounts.

I was on hold with marriott for an hour last night before being given the same empty information as outlined above. Then i read this post and rememberd i have a bunch of hyatt points and have just transferred those!
Tiberius123 is offline  
Old Aug 29, 2018, 7:42 am
  #69  
 
Join Date: Jul 2014
Posts: 197
I gave up. I transferred Membership Rewards instead.

The airline that isn't working for me is ANA.
photaco is offline  
Old Aug 29, 2018, 8:18 am
  #70  
 
Join Date: Jul 2013
Posts: 107
Still haven't seen any miles posted to my American account although they were removed from my SPG account on 8/17. No help with calling in. Tried again from my wife's account but her AAdvantage number is not recognized.
ckelly14 is offline  
Old Aug 29, 2018, 9:30 am
  #71  
 
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 629
There are certainly changes day by day. I just tried transfer to Korean Air again an noticed that on the success popup screen where it would always say in error: Points Balance: 0
It nows says Points Balance: xxx,xxx with the actual number of current points. The amount was the same as before the transfer and still the number has not change so I'm assuming that the transfers to Korean Air still don't work.
Braswch is offline  
Old Aug 29, 2018, 11:16 am
  #72  
 
Join Date: Sep 2005
Posts: 44
Did transfer for Air + Hotel package Aug 11 and still no AA points. So if you are doing for AA I am warning you about it. I called last week and they made a problem ticket but up to now nothing.
theseeker is offline  
Old Aug 29, 2018, 1:42 pm
  #73  
 
Join Date: Feb 2010
Posts: 162
I also noticed that on legacy SPG account, they fixed the 79,999 limit. So, when they finally fix this crap, we'll not have to do multiple transfers to account for the ratio change.
bhrubin likes this.
ohiosux is offline  
Old Aug 29, 2018, 10:12 pm
  #74  
 
Join Date: Nov 2013
Programs: NZ
Posts: 1,540
Status.marriott.com (updated 8/28) states:
  • Transferring Points to Airline Miles: There is a temporary limitation on the number of points a member can convert to miles. Members can transfer up to 80K points to airline miles per day. This limit will be increased to a new daily threshold of 240K in the coming weeks.
But fails to mention that for many airlines it doesn't work. The 80K cap is fine for me - I just need the transfer to Alaska to work!
minz56 is offline  
Old Aug 30, 2018, 6:46 am
  #75  
 
Join Date: Feb 2010
Posts: 162
Originally Posted by minz56
Status.marriott.com (updated 8/28) states:
  • Transferring Points to Airline Miles: There is a temporary limitation on the number of points a member can convert to miles. Members can transfer up to 80K points to airline miles per day. This limit will be increased to a new daily threshold of 240K in the coming weeks.
But fails to mention that for many airlines it doesn't work. The 80K cap is fine for me - I just need the transfer to Alaska to work!
Well, this is complete BS anyhow since even 60,000 point transfers are not working.
ohiosux is offline  

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