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Transferring Points to Miles in the New Program [Discussion & Transfer Times]

Transferring Points to Miles in the New Program [Discussion & Transfer Times]

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Old May 18, 19, 11:50 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: slickvik
Wiki Link
https://www.marriott.com/loyalty/red...ts-to-miles.mi

For pre-merger SPG timeframes, see this thread: https://www.flyertalk.com/forum/marr...-accounts.html

For post-merger Marriott timeframes, please post in the wiki below:

TO AIRLINES
Aegean Airline (A3) Initiated: Friday 3 Nov 2018 Received: Tuesday 6 Nov 2018
Aegean Airline (A3) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
Aegean Airline (A3) Initiated: Monday January 7 2019 Received: Wednesday January 16 2019
Air Canada (AC) Initiated: Sat 15 Sep 2018 Received: Mon 17 Sep 2018
Air Canada (AC) Initiated: Tuesday 06 Nov 2018 Received: Tuesday 13 Nov 2018
Air Canada (AC) Initiated: Friday 15 Mar 2019 Received: Saturday 16 Mar 2019
Alaska Airlines (AS) Initiated: Monday 15 Oct 2018 Received: Thursday 25 Oct 2018
Alaska Airlines (AS) Initiated: Sunday 28 Oct 2018 Received: Wednesday 7 Nov 2018
Alaska Airlines (AS) Initiated: Sunday 28 Oct 2018 Received: Wednesday 31 Oct 2018
Alaska Airlines (AS) Initiated: Sunday 8 Nov 2018 Received: Wednesday 14 Nov 2018
Alaska Airlines (AS) Initiated: Saturday 17 Nov 2018 Received: Wednesday 21 Nov 2018
Alaska Airlines (AS)
Initiated: on Monday 19 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Tuesday 20 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Sunday 25 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS) Initiated: on Friday 30 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS)
Initiated: on Wednesday 2 Jan 2019 Received: Friday 4 Jan 2019
Alaska Airlines (AS) Initiated: Tuesday 15 January 2019; Received: Wednesday 23 January 2019
Alaska Airlines (AS) Initiated: Wednesday 27 Feb 2019 Received: Saturday 2 March 2019
Alaska Airlines (AS) Initiated: Sunday 3 Mar 2019 Received: Wednesday 6 March 2019
Alaska Airlines (AS) Initiated: Monday 18 Mar 2019 Received: Tuesday 19 March 2019
Alaska Airlines (AS) Initiated: Wednesday 24 April 2019 Received: Friday 26 April 2019
All Nippon Airways (NH) Initiated: Thursday 6 Dec 2018 Received: Wednesday 26 Dec 2018
All Nippon Airways (NH)
Initiated: Friday 18 Jan 2019 Received: Monday 21 Jan 2019
All Nippon Airways (NH) Initiated: Wednesday 13 Feb 2019 Received: Friday 15 Feb 2019
American Airlines (AA) Initiated: Friday 9 Nov 2018 Received: Saturday 10 Nov 2018
American Airlines (AA) Initiated: Sunday 11 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Friday 16 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Sunday 18 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA)
Initiated: Monday 7 Jan 2019 Received: Wednesday 9 Jan 2019
American Airlines (AA)
Initiated: Friday 18 Jan 2019 Received: Sunday 20 Jan 2019
American Airlines (AA)
Initiated: Saturday 16 Feb 2019 Received: Monday 18 Feb 2019
Asiana (OZ) Initiated: Saturday 13 Oct 2018 Received: Tuesday 16 Oct 2018
Asiana (OZ) Initiated: Wednesday 10 Oct 2018 Received: Wednesday 17 Oct 2018
British Airways (BA) Initiated: Saturday 27 Oct 2018 Received: Monday 29 Oct 2018
British Airways (BA) Initiated: Monday 29 Oct 2018 Received: Wednesday 31 Oct 2018

British Airways (BA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
Delta Airlines (DL) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
Delta Airlines (DL) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
Emirates (EK)
Initiated: Tuesday 19 March 2019 Received: Wednesday 20 March 2019
Emirates (EK)
Initiated: Wednesday 20 March 2019 Received: Thursday 21 March 2019
Emirates (EK) Initiated: Wednesday 10 April 2019 Received: Thursday 11 March 2019
Etihad Airways (EY)
Initiated: Sunday 02 Dec 2018 Received: Tuesday 22 Jan 2019
Hainan Airline (HU) Initiated: Tuesday Jan 15 2019 Received: Monday Jan 28 2019
Hawaiian Airlines (HA) Initiated: Sunday 10 Mar 2019 Received: Tuesday 12 Mar 2019
Japan Airlines (JAL) Initiated: Wednesday 17 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Thursday 18 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Saturday 20 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Friday 07 December 2018 Received: Wednesday 12 Dec 2018
Japan Airlines (JAL) Initiated: Tuesday 8 January 2019 Received: Friday 11 January 2019
Korean Air (KE) Initiated: Monday 20 January 2019 Received: Wednesday 22 January 2019
Korean Air (KE) Initiated: Tuesday 20 February 2019 Received: Thursday 22 February 2019
Korean Air (KE) Initiated: Monday 25 February 2019 Received: Tuesday 26 February 2019
Korean Air (KE) Initiated Friday 26 April 2019 Received Sunday 28 April 2019
Lufthansa (LH) Initiated: Friday 2 Nov 2018 Received: Monday 5 Nov 2018
Lufthansa (LH) Initiated: Saturday 24 Nov 2018 Received: Tuesday 4 Dec 2018
Lufthansa (LH) Initiated: Tuesday 25 December 2018 Received: Monday 31 December 2018
QANTAS (QF) Initiated: Friday 19 April 2019 Received: Saturday 20 April 2019
Qatar (QR) Initiated: Monday 15 Oct 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 15 Dec 2018 Received: Monday 17 Dec 2018
Singapore (SQ) Initiated: Monday 24 Sept 2018 Received: Monday 01 Oct 2018 (5K bonus received on 10 Oct 2018)
Singapore (SQ) Initiated: Friday 02 Nov 2018 Received: Wednesday 07 Nov 2018
Singapore (SQ) Initiated: Monday 17 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Friday 21 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Tuesday 01 Jan 2019 Received: Monday 07 Jan 2019
Singapore (SQ)
Initiated: Saturday 09 Mar 2019 Received: Wednesday 13 Mar 2019
Southwest (WN) Initiated: Wednesday 24 Oct 2018 Received: Friday 26 Oct 2018
Southwest (WN) Initiated: Monday 17 Dec 2018 Received: Wednesday Dec 19 2018
Southwest (WN) Initiated: Thursday 28 Feb 2019 Received: Friday Mar 1 2019 (1 day)
Turkish Airlines (TK), Initiated: Wednesday 12 Dec 2018 Received: Sunday 30 December 2018
Turkish Airlines (TK), I
nitiated: Friday 08 Feb 2019 Received: Sunday 10 Feb 2019
Turkish Airlines (TK), I
nitiated: Saturday 04 May 2019 Received: Friday 17 May 2019
United Airlines (UA) Initiated: Thursday 11 Oct 2018 Received: Friday 12 Oct 2018
United Airlines (UA) Initiated: Saturday 13 Oct 2018 Received: Sunday 14 Oct 2018
United Airlines (UA)Initiated: Tuesday 16 Oct 2018 Received: Thursday 18 Oct 2018
United Airlines (UA) Initiated: Monday 22 Oct 2018 Received: Wednesday 24 Oct 2018
United Airlines (UA) Initiated: Wednesday 24 Oct 2018 Received: Friday 16 Nov 2018
United Airlines (UA) Initiated: Sunday Nov 4 2018 Received: Tuesday Nov 6 2018
United Airlines (UA) Initiated: Friday Nov 9 2018 Received: Saturday Nov 10 2018 (points and bonus posted)
United Airlines (UA) Initiated: Friday Nov 16 2018 Received: Wednesday Nov 20 2018
United Airlines (UA) Initiated: Monday 26 Nov 2018 Received: Thursday 29 Nov 2018
United Airlines (UA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
United Airlines (UA) Initiated: Wednesday 13 Mar 2019 Received: Saturday 16 Mar 2019
United Airlines (UA) Initiated: Thursday 25 Apr 2019 Received: Saturday 27 Apr 2019
Virgin Atlantic (VS) Initiated: Thursday 18 Oct 2018 Received: Friday 26 Oct 2018
Virgin Atlantic (VS) Initiated: Sunday 30 Dec 2018 Received: Wednesday 2 January 2019
Virgin Atlantic (VS) Initiated: Wednesday 2 Jan 2019 Received: Friday 4 January 2019
Virgin Atlantic (VS) initiated: Friday 11 January 2019 Received: Friday 11 January 2019
Virgin Atlantic (VS) Initiated: Thursday 21 February 2019 Received: Friday 22 February 2019
Virgin Atlantic (VS) Initiated: Friday 22 February 2019 Received: Saturday 23 February 2019
Virgin Atlantic (VS) Initiated: Tuesday, February 26 Received: Thursday, February 28
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Old Aug 26, 18, 6:21 pm
  #46  
 
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 487
I see same thing.

No email. No change in balance. Will see if any different in am.
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Old Aug 27, 18, 7:04 am
  #47  
 
Join Date: Jul 2005
Programs: Starwood Gold née Platinum; AA Plat.
Posts: 463
Is there any work-around to transfer points to American Airlines from Starwood

Setting aside that the old 79,999 daily point transfer limit appears to be in place, rather than the 240,000 limit that the website references, I receive an error message every time I try to transfer points. And the Starwood help desk has nothing to suggest. Any idea of a work-around?
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Old Aug 27, 18, 7:17 am
  #48  
 
Join Date: Jul 2003
Location: DFW, AA Plat, HH Diamond, SPG Platinum, ...
Posts: 66
Originally Posted by photaco View Post
Got an update to share...

Clicking on convert now gives this:



As far as I can tell, my points balance is unchanged, so I doubt anything is being transferred.
Originally Posted by Braswch View Post
No email. No change in balance. Will see if any different in am.
Originally Posted by photaco View Post
Got an update to share...

Clicking on convert now gives this:



As far as I can tell, my points balance is unchanged, so I doubt anything is being transferred.
Originally Posted by Braswch View Post
No email. No change in balance. Will see if any different in am.

Did anything change in your account? Thanks for the update
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Old Aug 27, 18, 8:08 am
  #49  
 
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 487
No change this morning
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Old Aug 27, 18, 9:12 am
  #50  
 
Join Date: Jul 2013
Posts: 103
Made the mistake of transferring right before the merger on 8/17. They debited my miles (before the merger) but the points still haven't gone through to American. I guess I will ask for the points back...
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Old Aug 27, 18, 10:03 am
  #51  
 
Join Date: Feb 2010
Posts: 132
Originally Posted by minz56 View Post
Unfortunately I think they have bigger fish to fry than solving this problem, so it is on the back burner at the moment.

I wanted to do a transfer for an award booking in October, but sadly I am now resigned to the fact that this won't be possible. The question is whether to buy the points or not.
There is hardly bigger fish to fry than holding points hostage and ruining peoples' vacation plans.
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Old Aug 27, 18, 11:07 am
  #52  
 
Join Date: Apr 2015
Posts: 48
I was able to transfer points to Southwest this morning, but they haven't shown up there yet.

My Marriott points went down in balance, so not sure what ETA is for southwest to register it on their side....

I'll keep you guys updated.
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Old Aug 27, 18, 11:32 am
  #53  
 
Join Date: Feb 2010
Posts: 132
Originally Posted by stillmatic View Post
I was able to transfer points to Southwest this morning, but they haven't shown up there yet.

My Marriott points went down in balance, so not sure what ETA is for southwest to register it on their side....

I'll keep you guys updated.
How is it possible that it worked for you and not others? Ugh!

​​​​​​​


So, here you can see I have 60,611 to convert.





Supposedly, they're beginning the transfer here but somehow my 611 points are gone.





My new balance? The same.





Last transaction was on 8/25, so nothing new is registering.
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Old Aug 27, 18, 3:13 pm
  #54  
 
Join Date: Apr 2015
Posts: 48
Originally Posted by ohiosux View Post
How is it possible that it worked for you and not others? Ugh!

My only thought is that it depends on the airline at the moment. My balance decreased by 3k pts for a 1k mile transfer.

In my activity section, I'm not seeing any updates there which makese me a little nervous.

SPG took < 48 hours to show up on SW, so I will give it until then before calling.
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Old Aug 27, 18, 6:38 pm
  #55  
 
Join Date: Nov 2013
Programs: NZ
Posts: 639
What I have noticed is that the "error" is changing most times I try. First, I just went back to the start page, then I got the "success" message noted above, and finally on my most recent attempt today I got the "Confirm your identity" page though it didn't load fully so I could go no further.

Not sure what this means, but perhaps that they are working on it.
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Old Aug 27, 18, 7:11 pm
  #56  
 
Join Date: Sep 2003
Location: San Jose, CA USA
Posts: 85
I finally got a transfer to go thru today. Yesterday didn't work so apparently they fixed the issue. Waiting to see: 1. The transfer show up in Aeroplan and 2. The 5,000 bonus points show up also!
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Old Aug 27, 18, 7:49 pm
  #57  
 
Join Date: Feb 2010
Posts: 132
Originally Posted by minz56 View Post
What I have noticed is that the "error" is changing most times I try. First, I just went back to the start page, then I got the "success" message noted above, and finally on my most recent attempt today I got the "Confirm your identity" page though it didn't load fully so I could go no further.

Not sure what this means, but perhaps that they are working on it.
Nah, I've been seeing that all day. I've tried from both legacy Marriott and legacy SPG accounts. I have tried different browsers. I have killed cookies. I have passed the verification multiple times (actually, if you hit cancel on that verification page, then hit the back button, and then refresh the page you should be able to choose e-mail or phone verification). Their silence is deafening. The fact that they haven't even bothered to cover themselves by doing the transfers over the phone is really infuriating me.
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Old Aug 27, 18, 8:55 pm
  #58  
 
Join Date: Nov 2013
Programs: NZ
Posts: 639
Originally Posted by lunarbrian View Post
I finally got a transfer to go thru today. Yesterday didn't work so apparently they fixed the issue. Waiting to see: 1. The transfer show up in Aeroplan and 2. The 5,000 bonus points show up also!
Did the points come off your MR/SPG account?

I get all the way through the process, with a message saying the transfer has been successful, but no points have been deducted from my account, suggesting that it really wasn't successful.
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Old Aug 28, 18, 3:54 am
  #59  
 
Join Date: Jun 2009
Programs: WY Gold,A3 Gold,Marriott PLT,HH Dia,GHA Black
Posts: 695
The incompetence and lack of care from Marriwood in planning, executing and communicating situation with points transfer is terrible.
And still, it will have no effect on them. All of you will continue to stay with them, regardless this treatment
I personally already decided that 2019 will be my last year as Plat with this guys. And this situation only adds insult to injury

Regards,

El Puerco Volante
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Old Aug 28, 18, 7:35 am
  #60  
 
Join Date: Jul 2003
Location: DFW, AA Plat, HH Diamond, SPG Platinum, ...
Posts: 66
Originally Posted by El Puerco Volante View Post
The incompetence and lack of care from Marriwood in planning, executing and communicating situation with points transfer is terrible.
And still, it will have no effect on them. All of you will continue to stay with them, regardless this treatment
I personally already decided that 2019 will be my last year as Plat with this guys. And this situation only adds insult to injury

Regards,

El Puerco Volante
I am seriously researching and making moves to switch from SPG/Marriott. The responses I get have been lackluster at best.
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