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Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

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Old Sep 8, 22, 12:57 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: night718
Wiki Link
This is the link to transfer Marriott Bonvy points to airline miles:

https://www.marriott.com/loyalty/red...s-to-miles.mi

For pre-merger SPG timeframes, see this thread: https://www.flyertalk.com/forum/marr...-accounts.html

How long does it take to transfer points into miles?
Typically, this process takes a few days to 2 weeks.

Who should I contact if I have trouble transferring points?
Start by contacting the recipient of the points, then Marriott, if that fails.

When, where, and how should you follow up if a transfer doesn't complete?
Send an email to [email protected] with your full name and Marriott Bonvoy number

For post-merger Marriott timeframes, please post in the wiki below:

TO AIRLINES
Aegean Airline (A3) Initiated: Friday 3 Nov 2018 Received: Tuesday 6 Nov 2018
Aegean Airline (A3) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
Aegean Airline (A3) Initiated: Monday January 7 2019 Received: Wednesday January 16 2019
Aegean Airline (A3) Initiated:Friday December 20th 2019 Received: Monday December 23rd
Air Canada (AC) Initiated: Sat 15 Sep 2018 Received: Mon 17 Sep 2018
Air Canada (AC) Initiated: Tuesday 06 Nov 2018 Received: Tuesday 13 Nov 2018
Air Canada (AC) Initiated: Friday 15 Mar 2019 Received: Saturday 16 Mar 2019
Air Canada (AC) Initiated: Thursday 12 September 2019 Received: Saturday 14 September 2019
Air Canada (AC) Initiated: Monday 6 December 2021
Received: Wednesday 8 December 2021
Air Canada (AC) Initiated: Sunday 16 January 2022
Received: Wednesday 19 January 2022
Air Canada (AC) Initiated: Sunday 17 January 2022
Received: Wednesday 19 January 2022
Alaska Airlines (AS) Initiated: Monday 15 Oct 2018 Received: Thursday 25 Oct 2018
Alaska Airlines (AS) Initiated: Sunday Oct 2018 Received: Wednesday 7 Nov 2018
Alaska Airlines (AS) Initiated: Sunday 28 Oct 2018 Received: Wednesday 31 Oct 2018
Alaska Airlines (AS) Initiated: Sunday 8 Nov 2018 Received: Wednesday 14 Nov 2018
Alaska Airlines (AS) Initiated: Saturday 17 Nov 2018 Received: Wednesday 21 Nov 2018
Alaska Airlines (AS)
Initiated: on Monday 19 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Tuesday 20 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Sunday 25 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS) Initiated: on Friday 30 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS)
Initiated: on Wednesday 2 Jan 2019 Received: Friday 4 Jan 2019
Alaska Airlines (AS) Initiated: Tuesday 15 January 2019; Received: Wednesday 23 January 2019
Alaska Airlines (AS) Initiated: Wednesday 27 Feb 2019 Received: Saturday 2 March 2019
Alaska Airlines (AS) Initiated: Sunday 3 Mar 2019 Received: Wednesday 6 March 2019
Alaska Airlines (AS) Initiated: Monday 18 Mar 2019 Received: Tuesday 19 March 2019
Alaska Airlines (AS) Initiated: Wednesday 24 April 2019 Received: Friday 26 April 2019
Alaska Airlines (AS) Initiated: Saturday 21 Sept 2019 Received: Tuesday 24 Sept 2019
Alaska Airlines (AS) Initiated: Thursday 2 Jan 2020 AM Eastern Received: Friday 3 Jan 2020 late evening
Alaska Airlines (AS) Initiated: Wednesday 15 Jan 2020 AM Pacific Received: Thursday 16 Jan 2020 late evening
Alaska Airlines (AS) Initiated Tuesday 13 Apr 2021 PM Pacific Received Thursday 15 Apr 2021 7pm PDT
Alaska Airlines (AS) Initiated Monday 21 Jun 2021 PM Pacific Received Wednesday 23 Jun 2021 5:00 am Pacific
Alaska Airlines (AS) Initiated Sunday 16 Jan 2022 PM Pacific Received Wednesday 19 Jan 2022 6:00 am Pacific

All Nippon Airways (NH) Initiated: Thursday 6 Dec 2018 Received: Wednesday 26 Dec 2018
All Nippon Airways (NH) Initiated: Friday 18 Jan 2019 Received: Monday 21 Jan 2019
All Nippon Airways (NH) Initiated: Wednesday 13 Feb 2019 Received: Friday 15 Feb 2019
All Nippon Airways (NH) Initiated: Wednesday 24 Jul 2019 Received: Friday 26 Jul 2019
All Nippon Airways (NH) Initiated: Thursday 03 Oct 2019 Received: Monday 07 Oct 2019
All Nippon Airways (NH)
Initiated: Thursday 05 Mar 2020 Received: Monday 09 March 2020
American Airlines (AA) Initiated: Friday 9 Nov 2018 Received: Saturday 10 Nov 2018
American Airlines (AA) Initiated: Sunday 11 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Friday 16 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Sunday 18 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA)
Initiated: Monday 7 Jan 2019 Received: Wednesday 9 Jan 2019
American Airlines (AA)
Initiated: Friday 18 Jan 2019 Received: Sunday 20 Jan 2019
American Airlines (AA)
Initiated: Saturday 16 Feb 2019 Received: Monday 18 Feb 2019
American Airlines (AA) Initiated: Tuesday 09 July 2019 Received: Thursday 11 July 2019
American Airlines (AA)
Initiated: Wednesday 24 July 2019 Received: Friday 26 July 2019
American Airlines (AA) Initiated: Wednesday 21 Oct 2019 Received: Friday 23 Oct 2019
American Airlines (AA) Initiated: Monday 14 Oct 2019 Received: Thursday 31 October 2019
American Airlines (AA) Initiated: Sunday 27 Nov 2019 Received: Tuesday 5 Nov 2019
American Airlines (AA) Initiated: Wednesday 4 Dec 2019 Received: Friday 6 Dec 2019
American Airlines (AA) Initiated: Tuesday 28 Jan 2020 Received: Thursday 30 Jan 2020
American Airlines (AA) Initiated: Monday 6 July 2020 Received: Wednesday 8 July 2020 (points and bonus posted)
American Airlines (AA) Initiated: Thursday 20 Jan 2022 Received: Saturday 22 Jan 2022
American Airlines (AA) Initiated: Monday 21 March 2022 (late night) Received: Thursday 24 March 2022 (morning)

Asiana (OZ) Initiated: Saturday 13 Oct 2018 Received: Tuesday 16 Oct 2018
Asiana (OZ) Initiated: Wednesday 10 Oct 2018 Received: Wednesday 17 Oct 2018
Avianca (AV) Initiated: Sunday 21 July 2019
Received: Monday 23 July 2019
Avianca (AV) Initiated: Friday 13 September 2019 Received: Saturday 14 September 2019
British Airways (BA) Initiated: Saturday 27 Oct 2018 Received: Monday 29 Oct 2018
British Airways (BA) Initiated: Monday 29 Oct 2018 Received: Wednesday 31 Oct 2018

British Airways (BA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
British Airways (BA) Initiated: Monday 18 November 2019 Received: Wednesday 20 Nov. 2019
British Airways (BA) Initiated: Thursday 2 January 2020 Received: Friday 3 January 2020 evening
Cathay Pacific (CX) Initiated: Saturday 15 September 2018 Received: Wednesday 19 September 2018
Cathay Pacific (CX) Initiated: Thursday 23 January 2020 Received: Friday 24 January 2020
Cathay Pacific (CX)
Initiated: Friday 09 August 2021 Received: Saturday 10 August 2021
Delta Airlines (DL) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
Delta Airlines (DL) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
Delta Airlines (DL) Initiated: Sun 07 July 2019 Received: Tuesday 09 July 2019
Delta Airlines (DL) Initiated: Thu 03 October 2019 Received: Fri 04 October 2019
Delta Airlines (DL) Initiated: Sunday 03 Nov 2019 Received: Tuesday 05 Nov 2019
Emirates (EK) Initiated: Tuesday 19 March 2019 Received: Wednesday 20 March 2019
Emirates (EK)
Initiated: Wednesday 20 March 2019 Received: Thursday 21 March 2019
Emirates (EK) Initiated: Wednesday 10 April 2019 Received: Thursday 11 March 2019
Emirates (EK) Initiated: Wednesday 29 September 2021 Received: Thursday 30 September 2021 (~11:30AM ET)
Emirates (EK) Initiated: Thursday 30 September 2021 Received: Friday 01 October 2021 (~11:30AM ET)
Emirates (EK)
Initiated: Monday 8 August 2022 Received: Tuesday 9 August 2022
Etihad Airways (EY)
Initiated: Sunday 02 Dec 2018 Received: Tuesday 22 Jan 2019
Etihad Airways (EY) Initiated: Monday 25 Oct 2021 Received: Thursday 28 Oct 2021
Hainan Airline (HU) Initiated: Tuesday Jan 15 2019 Received: Monday Jan 28 2019
Hainan Airline (HU) Initiated: Sunday Nov 17 2019 Received: Friday Nov 22 2019
Hawaiian Airlines (HA) Initiated: Sunday 10 Mar 2019 Received: Tuesday 12 Mar 2019
Japan Airlines (JAL) Initiated: Wednesday 17 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Thursday 18 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Saturday 20 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Friday 07 December 2018 Received: Wednesday 12 Dec 2018
Japan Airlines (JAL) Initiated: Tuesday 8 January 2019 Received: Friday 11 January 2019
Korean Air (KE) Initiated: Monday 20 January 2019 Received: Wednesday 22 January 2019
Korean Air (KE) Initiated: Tuesday 20 February 2019 Received: Thursday 22 February 2019
Korean Air (KE) Initiated: Monday 25 February 2019 Received: Tuesday 26 February 2019
Korean Air (KE) Initiated Friday 26 April 2019 Received Sunday 28 April 2019
Korean Air (KE) Initiated: Wednesday 24 Jul 2019 Received: Thursday 01 Aug 2019
Korean Air (KE)
Initiated: Monday 3 Feb 2020 Received: Wednesday 12 Feb 2020
Korean Air (KE)
Initiated: Friday 14 Feb 2020 Received: Tuesday 25 Feb 2020
Lufthansa (LH) Initiated: Friday 2 Nov 2018 Received: Monday 5 Nov 2018
Lufthansa (LH) Initiated: Saturday 24 Nov 2018 Received: Tuesday 4 Dec 2018
Lufthansa (LH) Initiated: Tuesday 25 December 2018 Received: Monday 31 December 2018
QANTAS (QF) Initiated: Friday 19 April 2019 Received: Saturday 20 April 2019
Qatar (QR) Initiated: Monday 15 Oct 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 15 Dec 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 20 Nov 2020 Received: Monday 14 Dec 2020
Singapore (SQ) Initiated: Thursday 03 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Friday 04 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Saturday 02 June 2018 Received: Monday 04 June 2018
Singapore (SQ) Initiated: Sunday 03 June 2018 Received: Monday 11 June 2018
Singapore (SQ) Initiated: Monday 24 Sept 2018 Received: Monday 01 Oct 2018 (5K bonus received on 10 Oct 2018)
Singapore (SQ) Initiated: Friday 02 Nov 2018 Received: Wednesday 07 Nov 2018
Singapore (SQ) Initiated: Monday 17 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Friday 21 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Tuesday 01 Jan 2019 Received: Monday 07 Jan 2019
Singapore (SQ)
Initiated: Saturday 09 Mar 2019 Received: Wednesday 13 Mar 2019
Singapore (SQ)
Initiated: Saturday 12 Oct 2019 Received: Tuesday 15 Oct 2019
Singapore (SQ) Initiated: Tuesday 15 Oct 2019 Received: Thursday 17 Oct 2019

Singapore (SQ) Initiated: Tuesday 15 February 2022 Received: Wednesday 16 February 2022
Southwest (WN) Initiated: Wednesday 24 Oct 2018 Received: Friday 26 Oct 2018
Southwest (WN) Initiated: Monday 17 Dec 2018 Received: Wednesday Dec 19 2018
Southwest (WN) Initiated: Thursday 28 Feb 2019 Received: Friday Mar 1 2019 (1 day)
Turkish Airlines (TK), Initiated: Wednesday 12 Dec 2018 Received: Sunday 30 December 2018
Turkish Airlines (TK), I
nitiated: Friday 08 Feb 2019 Received: Sunday 10 Feb 2019
Turkish Airlines (TK), I
nitiated: Saturday 04 May 2019 Received: Friday 17 May 2019
Turkish Airlines (TK), I
nitiated: Wednesday 28 April 2021 Received: Monday 3 May 2021
Turkish Airlines (TK), I
nitiated: Sunday 18 July 2021 Received: Wednesday 21 July 2021

Turkish Airlines (TK), Initiated: Monday 1 August 2022 Received: Thursday 4 August 2022
United Airlines (UA) Initiated: Thursday 11 Oct 2018 Received: Friday 12 Oct 2018
United Airlines (UA) Initiated: Saturday 13 Oct 2018 Received: Sunday 14 Oct 2018
United Airlines (UA)Initiated: Tuesday 16 Oct 2018 Received: Thursday 18 Oct 2018
United Airlines (UA) Initiated: Monday 22 Oct 2018 Received: Wednesday 24 Oct 2018
United Airlines (UA) Initiated: Wednesday 24 Oct 2018 Received: Friday 16 Nov 2018
United Airlines (UA) Initiated: Sunday Nov 4 2018 Received: Tuesday Nov 6 2018
United Airlines (UA) Initiated: Friday Nov 9 2018 Received: Saturday Nov 10 2018 (points and bonus posted)
United Airlines (UA) Initiated: Friday Nov 16 2018 Received: Wednesday Nov 20 2018
United Airlines (UA) Initiated: Monday 26 Nov 2018 Received: Thursday 29 Nov 2018
United Airlines (UA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
United Airlines (UA) Initiated: Wednesday 13 Mar 2019 Received: Saturday 16 Mar 2019
United Airlines (UA) Initiated: Thursday 25 Apr 2019 Received: Saturday 27 Apr 2019
United Airlines (UA)
Initiated: Tuesday 25 Jun 2019 Received: Tuesday 2 Jul 2019
United Airlines (UA) Initiated: Thursday 22 Aug 2019 Received: Saturday 24 Aug 2019
United Airlines (UA)
Initiated: Tuesday 17 September 2019 Received: Monday 23 September 2019
United Airlines (UA) Initiated: Tuesday 8 October 2019 Received: Saturday 19 October 2019
United Airlines (UA) Initiated: Tuesday 15 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Wednesday 16 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Friday 25 October 2019 Received: Thursday 31 October 2019
United Airlines (UA) Initiated: Sunday 3 November 2019 Received: Sunday 10 November 2019
United Airlines (UA) Initiated: Monday 4 November 2019 Received: Monday 11 November 2019
United Airlines (UA) Initiated: Thursday 19 August 2021 Received: Thursday 26 August 2021
United Airlines (UA) Initiated:
Sunday 13 Feb 2022 Received: Saturday 19 Feb 2022
United Airlines (UA) Initiated: Wednesday
6 April 2022 Received: Wednesday 13 April 2022
United Airlines (UA) Initiated: Sunday 24 April 2022 Received: Sunday 1 May 2022
United Airlines (UA) Initiated: Wednesday 22
June 2022 and Thursday 23 June 2022 Received: Wednesday 29 June 2022
United Airlines (UA) Initiated: Thursday 1
September 2022 Received: Thursday 8 September 2022
Virgin Atlantic (VS) Initiated: Thursday 18 Oct 2018 Received: Friday 26 Oct 2018
Virgin Atlantic (VS) Initiated: Sunday 30 Dec 2018 Received: Wednesday 2 January 2019
Virgin Atlantic (VS) Initiated: Wednesday 2 Jan 2019 Received: Friday 4 January 2019
Virgin Atlantic (VS) initiated: Friday 11 January 2019 Received: Friday 11 January 2019
Virgin Atlantic (VS) Initiated: Thursday 21 February 2019 Received: Friday 22 February 2019
Virgin Atlantic (VS) Initiated: Friday 22 February 2019 Received: Saturday 23 February 2019
Virgin Atlantic (VS) Initiated: Tuesday, February 26 Received: Thursday, February 28
Virgin Atlantic (VS)
Initiated: Friday, 28 February 2020 Received: Monday, 02 March 2020
Virgin Atlantic (VS) Initiated: Thursday 20 August 2020 Received: Friday August 21 2020 (points and bonus posted)
Virgin Atlantic (VS) Initiated: Thursday Feb 18 2021 Received: Saturday Feb 20 2021 (points and bonus posted)
Virgin Australia (VA) Initiated: Monday May 3, 2021 Received: Wednesday, May 5, 2021

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Old Jun 21, 22, 5:22 am
  #1066  
 
Join Date: Dec 2007
Location: Canada
Posts: 1,353
It sure seems like the additional bonus points being transferred from Aeroplan are taking longer than usual. I cannot recall waiting this long for them to transfer from previous transactions?
Bravada04 is offline  
Old Jun 21, 22, 9:25 am
  #1067  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E75, Marriott LT Titanium, Hilton Diamond
Posts: 14,563
Originally Posted by Bravada04 View Post
It sure seems like the additional bonus points being transferred from Aeroplan are taking longer than usual. I cannot recall waiting this long for them to transfer from previous transactions?
If the 4-6 weeks after end of promo period holds true, that takes us to early July. It's been a long time since we had an AE transfer promo, so I really don't remember.
margarita girl is offline  
Old Jun 28, 22, 10:08 pm
  #1068  
 
Join Date: Dec 2014
Location: Denver
Programs: UA: 1k, AA: PL, Bonvoy: Plat, HHonors: Gold, Hertz: Pres
Posts: 23
Marriott to TAP

Any recent updates on transferring to TAP?Unfortunately I didnt read the old threads to see what a disaster its historically been and I transferred 120k points about 10 days ago with no updates.
western is offline  
Old Jun 29, 22, 3:03 am
  #1069  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 732
Originally Posted by western View Post
Any recent updates on transferring to TAP?Unfortunately I didnt read the old threads to see what a disaster its historically been and I transferred 120k points about 10 days ago with no updates.
Hi western,

We would like to help look into the airline transfer issue, if you may provide your account and transfer details to us via private mail here or by email below.

Marriott Bonvoy account number, email address and a recent stay(hotel name and date)

Airline transfer information:
Name of Airline Partner
Frequent Flyer Number
Dates of Stay/Award Request
Number of Missing Miles

[email protected]

Best Regards,

Christina Z
Specialist, Social Media
Marriott International
Marriott Bonvoy Lurker II is offline  
Old Jun 29, 22, 11:41 am
  #1070  
 
Join Date: Jul 2005
Location: BOI
Programs: DL, UA, AA, WN, Marriott Silver, IHG Plat, Hertz 5*, National Exec
Posts: 281
Bonvoy -> United: 180k 6/22 evening, 60k on 6/23 mid-day, all posted together 6/29 morning.
To re-iterate a few others questions, 60k Bonvoy does yield 27,500 United MileagePlus miles, so the extra 5k Bonvoy kicks in also gets the 3:1.1 ratio benefit.
JeffISU is offline  
Old Jun 30, 22, 9:30 am
  #1071  
 
Join Date: Aug 2008
Programs: HHonors Gold, Marriott Lifetime Gold, IHG Gold, OZ*G, AA Gold, AS MVP
Posts: 1,773
Originally Posted by margarita girl View Post
If the 4-6 weeks after end of promo period holds true, that takes us to early July. It's been a long time since we had an AE transfer promo, so I really don't remember.
But that should only apply to the bonus points, right? It's been a month and I still haven't even gotten the originally transferred points. I called Aeroplan and after two attempts (the first time the agent said "go ask Marriott" which when I asked Marriott, they said they saw no issues on their end) they read something off to me about how there's a "known" issue affecting some points transfers made in March-May, but wasn't able to find out whether it was the same issue affecting mine or if mine failed for another reason.
jamar is offline  
Old Jun 30, 22, 3:36 pm
  #1072  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E75, Marriott LT Titanium, Hilton Diamond
Posts: 14,563
Originally Posted by jamar View Post
But that should only apply to the bonus points, right? It's been a month and I still haven't even gotten the originally transferred points. I called Aeroplan and after two attempts (the first time the agent said "go ask Marriott" which when I asked Marriott, they said they saw no issues on their end) they read something off to me about how there's a "known" issue affecting some points transfers made in March-May, but wasn't able to find out whether it was the same issue affecting mine or if mine failed for another reason.
Correct. My standard points transferred in about 2 days so theres definitely something wrong.
margarita girl is offline  
Old Jul 11, 22, 9:09 am
  #1073  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E75, Marriott LT Titanium, Hilton Diamond
Posts: 14,563
Originally Posted by Bravada04 View Post
It sure seems like the additional bonus points being transferred from Aeroplan are taking longer than usual. I cannot recall waiting this long for them to transfer from previous transactions?
Bonus points have finally posted! Looks like they used practically the entire 6 weeks from promo end date. My points were backdated to the original transfer date however.
SPN Lifer and Yul_voyager like this.
margarita girl is offline  
Old Jul 11, 22, 10:58 am
  #1074  
 
Join Date: Dec 2007
Location: Canada
Posts: 1,353
Ditto.
Bravada04 is offline  
Old Jul 11, 22, 2:53 pm
  #1075  
 
Join Date: Jan 2018
Location: MUC
Programs: LH*G HON | A3*G
Posts: 174
Does anyone have an idea when the next United promo may happen?
Alisamix is offline  
Old Jul 11, 22, 4:27 pm
  #1076  
 
Join Date: Dec 2014
Location: Denver
Programs: UA: 1k, AA: PL, Bonvoy: Plat, HHonors: Gold, Hertz: Pres
Posts: 23
Originally Posted by Marriott Bonvoy Lurker II View Post
Hi western,

We would like to help look into the airline transfer issue, if you may provide your account and transfer details to us via private mail here or by email below.

Marriott Bonvoy account number, email address and a recent stay(hotel name and date)

Airline transfer information:
Name of Airline Partner
Frequent Flyer Number
Dates of Stay/Award Request
Number of Missing Miles

[email protected]

Best Regards,

Christina Z
Specialist, Social Media
Marriott International
Heres the response I got from Marriott. I would steer clear of TAP- credit wont be issued and Marriott wont reissue your points.

Please be aware that per our terms, once Miles are ordered to a Members frequent flyer or other airline-affiliated loyalty program account, changes, reissuance and/or re-credit of Points are not allowed.

Should you have any other questions for our team, please let us know.

Kind Regards,

Riley E.
Specialist, CEC Social Care
Specialist, CEC Social Care
western is offline  
Old Jul 19, 22, 4:22 pm
  #1077  
 
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,298
I needed to add 18k points to AS the other day so I could get a specific award ticket (I don't plan on using AS miles after this). I went through the transfer portal, but site timed out and said something went wrong. Called into Marriott CS and asked if the transfer completed since I didn't want to duplicate things. CS rep told me he did not see any transfers and to try again. This time it was successful, but a few minutes later things updated and now i had THREE separate 54k transfers. The transfer we thought failed actually duplicated the points request, and then I submitted the third on CS recommendation.

CS first told me there was no way to reverse a transfer, so I became somewhat agitated and told him I expect Marriott to provide me 108k Bonvoy points to remedy the error caused by Marriott site issues. Magically a support ticket was opened and I was told to wait 7days for a resolution.

First I hope the AS transfers are as quick as I have seen recently as I want to book this flight soon. Second, has anyone had duplicate transfers created by error, or had some other issue needing the transfer to be reversed? 108k points while becoming worth less and less each day is still quite a few.
bigshooter is offline  
Old Jul 20, 22, 4:11 pm
  #1078  
ed3
 
Join Date: Jul 2014
Posts: 36
I always transfer MB points to United. I find that I get more upgrades with cash at Marriott properties and fewer upgrades when flying with my family.

Last transfer took seven days, while it usually takes 48 hours.
SPN Lifer likes this.
ed3 is offline  
Old Aug 4, 22, 7:46 am
  #1079  
 
Join Date: Apr 2014
Posts: 12
One more DP for y'all:

Turkish Airlines (TK), I
nitiated: Monday 1 August 2022 Received: Thursday 4 August 2022
mtxing is offline  
Old Aug 4, 22, 11:30 am
  #1080  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E75, Marriott LT Titanium, Hilton Diamond
Posts: 14,563
Originally Posted by mtxing View Post
One more DP for y'all:

Turkish Airlines (TK), I
nitiated: Monday 1 August 2022 Received: Thursday 4 August 2022
Thanks. Added to wiki.
margarita girl is offline  

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