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Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

Transferring Bonvoy Points to Airline Program Miles [Discussion & Transfer Times]

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Old Aug 9, 22, 5:53 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jtpc
Wiki Link
This is the link to transfer Marriott Bonvy points to airline miles:

https://www.marriott.com/loyalty/red...s-to-miles.mi

For pre-merger SPG timeframes, see this thread: https://www.flyertalk.com/forum/marr...-accounts.html

How long does it take to transfer points into miles?
Typically, this process takes a few days to 2 weeks.

Who should I contact if I have trouble transferring points?
Start by contacting the recipient of the points, then Marriott, if that fails.

When, where, and how should you follow up if a transfer doesn't complete?
Send an email to [email protected] with your full name and Marriott Bonvoy number

For post-merger Marriott timeframes, please post in the wiki below:

TO AIRLINES
Aegean Airline (A3) Initiated: Friday 3 Nov 2018 Received: Tuesday 6 Nov 2018
Aegean Airline (A3) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
Aegean Airline (A3) Initiated: Monday January 7 2019 Received: Wednesday January 16 2019
Aegean Airline (A3) Initiated:Friday December 20th 2019 Received: Monday December 23rd
Air Canada (AC) Initiated: Sat 15 Sep 2018 Received: Mon 17 Sep 2018
Air Canada (AC) Initiated: Tuesday 06 Nov 2018 Received: Tuesday 13 Nov 2018
Air Canada (AC) Initiated: Friday 15 Mar 2019 Received: Saturday 16 Mar 2019
Air Canada (AC) Initiated: Thursday 12 September 2019 Received: Saturday 14 September 2019
Air Canada (AC) Initiated: Monday 6 December 2021
Received: Wednesday 8 December 2021
Air Canada (AC) Initiated: Sunday 16 January 2022
Received: Wednesday 19 January 2022
Air Canada (AC) Initiated: Sunday 17 January 2022
Received: Wednesday 19 January 2022
Alaska Airlines (AS) Initiated: Monday 15 Oct 2018 Received: Thursday 25 Oct 2018
Alaska Airlines (AS) Initiated: Sunday Oct 2018 Received: Wednesday 7 Nov 2018
Alaska Airlines (AS) Initiated: Sunday 28 Oct 2018 Received: Wednesday 31 Oct 2018
Alaska Airlines (AS) Initiated: Sunday 8 Nov 2018 Received: Wednesday 14 Nov 2018
Alaska Airlines (AS) Initiated: Saturday 17 Nov 2018 Received: Wednesday 21 Nov 2018
Alaska Airlines (AS)
Initiated: on Monday 19 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Tuesday 20 Nov 2018 Received: Wednesday 28 Nov 2018
Alaska Airlines (AS) Initiated: on Sunday 25 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS) Initiated: on Friday 30 Nov 2018 Received: Wednesday 5 Dec 2018
Alaska Airlines (AS)
Initiated: on Wednesday 2 Jan 2019 Received: Friday 4 Jan 2019
Alaska Airlines (AS) Initiated: Tuesday 15 January 2019; Received: Wednesday 23 January 2019
Alaska Airlines (AS) Initiated: Wednesday 27 Feb 2019 Received: Saturday 2 March 2019
Alaska Airlines (AS) Initiated: Sunday 3 Mar 2019 Received: Wednesday 6 March 2019
Alaska Airlines (AS) Initiated: Monday 18 Mar 2019 Received: Tuesday 19 March 2019
Alaska Airlines (AS) Initiated: Wednesday 24 April 2019 Received: Friday 26 April 2019
Alaska Airlines (AS) Initiated: Saturday 21 Sept 2019 Received: Tuesday 24 Sept 2019
Alaska Airlines (AS) Initiated: Thursday 2 Jan 2020 AM Eastern Received: Friday 3 Jan 2020 late evening
Alaska Airlines (AS) Initiated: Wednesday 15 Jan 2020 AM Pacific Received: Thursday 16 Jan 2020 late evening
Alaska Airlines (AS) Initiated Tuesday 13 Apr 2021 PM Pacific Received Thursday 15 Apr 2021 7pm PDT
Alaska Airlines (AS) Initiated Monday 21 Jun 2021 PM Pacific Received Wednesday 23 Jun 2021 5:00 am Pacific
Alaska Airlines (AS) Initiated Sunday 16 Jan 2022 PM Pacific Received Wednesday 19 Jan 2022 6:00 am Pacific

All Nippon Airways (NH) Initiated: Thursday 6 Dec 2018 Received: Wednesday 26 Dec 2018
All Nippon Airways (NH) Initiated: Friday 18 Jan 2019 Received: Monday 21 Jan 2019
All Nippon Airways (NH) Initiated: Wednesday 13 Feb 2019 Received: Friday 15 Feb 2019
All Nippon Airways (NH) Initiated: Wednesday 24 Jul 2019 Received: Friday 26 Jul 2019
All Nippon Airways (NH) Initiated: Thursday 03 Oct 2019 Received: Monday 07 Oct 2019
All Nippon Airways (NH)
Initiated: Thursday 05 Mar 2020 Received: Monday 09 March 2020
American Airlines (AA) Initiated: Friday 9 Nov 2018 Received: Saturday 10 Nov 2018
American Airlines (AA) Initiated: Sunday 11 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Friday 16 Nov 2018 Received: Thursday 22 Nov 2018
American Airlines (AA) Initiated: Sunday 18 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA) Initiated: Sunday 25 Nov 2018 Received: Tuesday 4 Dec 2018
American Airlines (AA)
Initiated: Monday 7 Jan 2019 Received: Wednesday 9 Jan 2019
American Airlines (AA)
Initiated: Friday 18 Jan 2019 Received: Sunday 20 Jan 2019
American Airlines (AA)
Initiated: Saturday 16 Feb 2019 Received: Monday 18 Feb 2019
American Airlines (AA) Initiated: Tuesday 09 July 2019 Received: Thursday 11 July 2019
American Airlines (AA)
Initiated: Wednesday 24 July 2019 Received: Friday 26 July 2019
American Airlines (AA) Initiated: Wednesday 21 Oct 2019 Received: Friday 23 Oct 2019
American Airlines (AA) Initiated: Monday 14 Oct 2019 Received: Thursday 31 October 2019
American Airlines (AA) Initiated: Sunday 27 Nov 2019 Received: Tuesday 5 Nov 2019
American Airlines (AA) Initiated: Wednesday 4 Dec 2019 Received: Friday 6 Dec 2019
American Airlines (AA) Initiated: Tuesday 28 Jan 2020 Received: Thursday 30 Jan 2020
American Airlines (AA) Initiated: Monday 6 July 2020 Received: Wednesday 8 July 2020 (points and bonus posted)
American Airlines (AA) Initiated: Thursday 20 Jan 2022 Received: Saturday 22 Jan 2022
American Airlines (AA) Initiated: Monday 21 March 2022 (late night) Received: Thursday 24 March 2022 (morning)

Asiana (OZ) Initiated: Saturday 13 Oct 2018 Received: Tuesday 16 Oct 2018
Asiana (OZ) Initiated: Wednesday 10 Oct 2018 Received: Wednesday 17 Oct 2018
Avianca (AV) Initiated: Sunday 21 July 2019
Received: Monday 23 July 2019
Avianca (AV) Initiated: Friday 13 September 2019 Received: Saturday 14 September 2019
British Airways (BA) Initiated: Saturday 27 Oct 2018 Received: Monday 29 Oct 2018
British Airways (BA) Initiated: Monday 29 Oct 2018 Received: Wednesday 31 Oct 2018

British Airways (BA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
British Airways (BA) Initiated: Monday 18 November 2019 Received: Wednesday 20 Nov. 2019
British Airways (BA) Initiated: Thursday 2 January 2020 Received: Friday 3 January 2020 evening
Cathay Pacific (CX) Initiated: Saturday 15 September 2018 Received: Wednesday 19 September 2018
Cathay Pacific (CX) Initiated: Thursday 23 January 2020 Received: Friday 24 January 2020
Cathay Pacific (CX)
Initiated: Friday 09 August 2021 Received: Saturday 10 August 2021
Delta Airlines (DL) Initiated: Sunday 25 Nov 2018 Received: Tuesday 27 Nov 2018
Delta Airlines (DL) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
Delta Airlines (DL) Initiated: Sun 07 July 2019 Received: Tuesday 09 July 2019
Delta Airlines (DL) Initiated: Thu 03 October 2019 Received: Fri 04 October 2019
Delta Airlines (DL) Initiated: Sunday 03 Nov 2019 Received: Tuesday 05 Nov 2019
Emirates (EK) Initiated: Tuesday 19 March 2019 Received: Wednesday 20 March 2019
Emirates (EK)
Initiated: Wednesday 20 March 2019 Received: Thursday 21 March 2019
Emirates (EK) Initiated: Wednesday 10 April 2019 Received: Thursday 11 March 2019
Emirates (EK) Initiated: Wednesday 29 September 2021 Received: Thursday 30 September 2021 (~11:30AM ET)
Emirates (EK) Initiated: Thursday 30 September 2021 Received: Friday 01 October 2021 (~11:30AM ET)
Emirates (EK)
Initiated: Monday 8 August 2022 Received: Tuesday 9 August 2022
Etihad Airways (EY)
Initiated: Sunday 02 Dec 2018 Received: Tuesday 22 Jan 2019
Etihad Airways (EY) Initiated: Monday 25 Oct 2021 Received: Thursday 28 Oct 2021
Hainan Airline (HU) Initiated: Tuesday Jan 15 2019 Received: Monday Jan 28 2019
Hainan Airline (HU) Initiated: Sunday Nov 17 2019 Received: Friday Nov 22 2019
Hawaiian Airlines (HA) Initiated: Sunday 10 Mar 2019 Received: Tuesday 12 Mar 2019
Japan Airlines (JAL) Initiated: Wednesday 17 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Thursday 18 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Saturday 20 Oct 2018 Received: Wednesday 24 Oct 2018
Japan Airlines (JAL) Initiated: Friday 07 December 2018 Received: Wednesday 12 Dec 2018
Japan Airlines (JAL) Initiated: Tuesday 8 January 2019 Received: Friday 11 January 2019
Korean Air (KE) Initiated: Monday 20 January 2019 Received: Wednesday 22 January 2019
Korean Air (KE) Initiated: Tuesday 20 February 2019 Received: Thursday 22 February 2019
Korean Air (KE) Initiated: Monday 25 February 2019 Received: Tuesday 26 February 2019
Korean Air (KE) Initiated Friday 26 April 2019 Received Sunday 28 April 2019
Korean Air (KE) Initiated: Wednesday 24 Jul 2019 Received: Thursday 01 Aug 2019
Korean Air (KE)
Initiated: Monday 3 Feb 2020 Received: Wednesday 12 Feb 2020
Korean Air (KE)
Initiated: Friday 14 Feb 2020 Received: Tuesday 25 Feb 2020
Lufthansa (LH) Initiated: Friday 2 Nov 2018 Received: Monday 5 Nov 2018
Lufthansa (LH) Initiated: Saturday 24 Nov 2018 Received: Tuesday 4 Dec 2018
Lufthansa (LH) Initiated: Tuesday 25 December 2018 Received: Monday 31 December 2018
QANTAS (QF) Initiated: Friday 19 April 2019 Received: Saturday 20 April 2019
Qatar (QR) Initiated: Monday 15 Oct 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 15 Dec 2018 Received: Monday 17 Dec 2018
Qatar (QR) Initiated: Saturday 20 Nov 2020 Received: Monday 14 Dec 2020
Singapore (SQ) Initiated: Thursday 03 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Friday 04 May 2018 Received: Monday 07 May 2018
Singapore (SQ) Initiated: Saturday 02 June 2018 Received: Monday 04 June 2018
Singapore (SQ) Initiated: Sunday 03 June 2018 Received: Monday 11 June 2018
Singapore (SQ) Initiated: Monday 24 Sept 2018 Received: Monday 01 Oct 2018 (5K bonus received on 10 Oct 2018)
Singapore (SQ) Initiated: Friday 02 Nov 2018 Received: Wednesday 07 Nov 2018
Singapore (SQ) Initiated: Monday 17 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Friday 21 Dec 2018 Received: Monday 24 Dec 2018
Singapore (SQ) Initiated: Tuesday 01 Jan 2019 Received: Monday 07 Jan 2019
Singapore (SQ)
Initiated: Saturday 09 Mar 2019 Received: Wednesday 13 Mar 2019
Singapore (SQ)
Initiated: Saturday 12 Oct 2019 Received: Tuesday 15 Oct 2019
Singapore (SQ) Initiated: Tuesday 15 Oct 2019 Received: Thursday 17 Oct 2019

Singapore (SQ) Initiated: Tuesday 15 February 2022 Received: Wednesday 16 February 2022
Southwest (WN) Initiated: Wednesday 24 Oct 2018 Received: Friday 26 Oct 2018
Southwest (WN) Initiated: Monday 17 Dec 2018 Received: Wednesday Dec 19 2018
Southwest (WN) Initiated: Thursday 28 Feb 2019 Received: Friday Mar 1 2019 (1 day)
Turkish Airlines (TK), Initiated: Wednesday 12 Dec 2018 Received: Sunday 30 December 2018
Turkish Airlines (TK), I
nitiated: Friday 08 Feb 2019 Received: Sunday 10 Feb 2019
Turkish Airlines (TK), I
nitiated: Saturday 04 May 2019 Received: Friday 17 May 2019
Turkish Airlines (TK), I
nitiated: Wednesday 28 April 2021 Received: Monday 3 May 2021
Turkish Airlines (TK), I
nitiated: Sunday 18 July 2021 Received: Wednesday 21 July 2021

Turkish Airlines (TK), Initiated: Monday 1 August 2022 Received: Thursday 4 August 2022
United Airlines (UA) Initiated: Thursday 11 Oct 2018 Received: Friday 12 Oct 2018
United Airlines (UA) Initiated: Saturday 13 Oct 2018 Received: Sunday 14 Oct 2018
United Airlines (UA)Initiated: Tuesday 16 Oct 2018 Received: Thursday 18 Oct 2018
United Airlines (UA) Initiated: Monday 22 Oct 2018 Received: Wednesday 24 Oct 2018
United Airlines (UA) Initiated: Wednesday 24 Oct 2018 Received: Friday 16 Nov 2018
United Airlines (UA) Initiated: Sunday Nov 4 2018 Received: Tuesday Nov 6 2018
United Airlines (UA) Initiated: Friday Nov 9 2018 Received: Saturday Nov 10 2018 (points and bonus posted)
United Airlines (UA) Initiated: Friday Nov 16 2018 Received: Wednesday Nov 20 2018
United Airlines (UA) Initiated: Monday 26 Nov 2018 Received: Thursday 29 Nov 2018
United Airlines (UA) Initiated: Monday 10 Dec 2018 Received: Wednesday 12 Dec 2018
United Airlines (UA) Initiated: Wednesday 13 Mar 2019 Received: Saturday 16 Mar 2019
United Airlines (UA) Initiated: Thursday 25 Apr 2019 Received: Saturday 27 Apr 2019
United Airlines (UA)
Initiated: Tuesday 25 Jun 2019 Received: Tuesday 2 Jul 2019
United Airlines (UA) Initiated: Thursday 22 Aug 2019 Received: Saturday 24 Aug 2019
United Airlines (UA)
Initiated: Tuesday 17 September 2019 Received: Monday 23 September 2019
United Airlines (UA) Initiated: Tuesday 8 October 2019 Received: Saturday 19 October 2019
United Airlines (UA) Initiated: Tuesday 15 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Wednesday 16 October 2019 Received: Wednesday 23 October 2019
United Airlines (UA) Initiated: Friday 25 October 2019 Received: Thursday 31 October 2019
United Airlines (UA) Initiated: Sunday 3 November 2019 Received: Sunday 10 November 2019
United Airlines (UA) Initiated: Monday 4 November 2019 Received: Monday 11 November 2019
United Airlines (UA) Initiated: Thursday 19 August 2021 Received: Thursday 26 August 2021
United Airlines (UA) Initiated:
Sunday 13 Feb 2022 Received: Saturday 19 Feb 2022
United Airlines (UA) Initiated: Wednesday
6 April 2022 Received: Wednesday 13 April 2022
United Airlines (UA) Initiated: Sunday 24 April 2022 Received: Sunday 1 May 2022
United Airlines (UA) Initiated: Wednesday 22
June 2022 and Thursday 23 June 2022 Received: Wednesday 29 June 2022
Virgin Atlantic (VS) Initiated: Thursday 18 Oct 2018 Received: Friday 26 Oct 2018
Virgin Atlantic (VS) Initiated: Sunday 30 Dec 2018 Received: Wednesday 2 January 2019
Virgin Atlantic (VS) Initiated: Wednesday 2 Jan 2019 Received: Friday 4 January 2019
Virgin Atlantic (VS) initiated: Friday 11 January 2019 Received: Friday 11 January 2019
Virgin Atlantic (VS) Initiated: Thursday 21 February 2019 Received: Friday 22 February 2019
Virgin Atlantic (VS) Initiated: Friday 22 February 2019 Received: Saturday 23 February 2019
Virgin Atlantic (VS) Initiated: Tuesday, February 26 Received: Thursday, February 28
Virgin Atlantic (VS)
Initiated: Friday, 28 February 2020 Received: Monday, 02 March 2020
Virgin Atlantic (VS) Initiated: Thursday 20 August 2020 Received: Friday August 21 2020 (points and bonus posted)
Virgin Atlantic (VS) Initiated: Thursday Feb 18 2021 Received: Saturday Feb 20 2021 (points and bonus posted)
Virgin Australia (VA) Initiated: Monday May 3, 2021 Received: Wednesday, May 5, 2021

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Old Sep 24, 18, 10:40 pm
  #196  
 
Join Date: Jul 2018
Posts: 88
Originally Posted by wanderlustFL View Post
A final update on my issue transferring points to UAL: After countless conversations and emails, Marriott graciously decided to manually transfer the points to my mileage plus account. Unfortunately, no one I spoke with has a clue as to where the points from my two earlier attempted on line transfers landed up (presumably still in cyberspace). While it appears from this thread that transfers to many airline programs are indeed working, I believe transfers to UAL are still a problem. So, my advice for anyone looking to top off their UAL account with Marriott points is to perform a test transfer first. Hopefully then you can avoid the intensely time consuming hassle I just went through. And, also, if the transfer process does not appear to work, at least you have not sacrificed a boat load of points in the process.
Thanks for the information!

Has anyone else tried transferring to United Mileage Plus? What has your experience been like?
sameruval is offline  
Old Sep 25, 18, 1:41 am
  #197  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, AA PP, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 10,668
First of all, you don't have SPG points any more. You have Marriott points which are worth 1/3 of what an SPG point did. It appears that you might have picked that up with the 12K --> 4K miles.

Second, the next time you need to send 60K points over, so that you get the 5K bonus miles. I cringe when seeing that you converted 60K in two transactions to end up with 20K miles.

Third, there are glitches with Marriott mileage transfers, so you might only end up with 19,998 miles in your Asia miles account, whenever they arrive. So, even then you might not be able to book your BOM-HKG. Make alternative plans...
Mr Bean likes this.
craigthemif is offline  
Old Sep 25, 18, 5:11 am
  #198  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,012
Originally Posted by amitdi View Post
Guys, I need some expertise.

I have to book BOM to HKG on 15 Oct. I wanted 20K Asia Miles (2 ppl).

I transferred 12K from SPG to 4K Asia Miles on 15 Sep. They went through on 19 Sep. I was planning to put rest through BW. But I came to know that it takes 2 bill cycles, so then I dropped that idea.

Then on the same day (19 Sep), I transferred 48K SPG to Asia Miles. They are not transffered till today (24 Sep). So I called Asia Miles & SPG and both told me it takes 48 hrs to 6 weeks. Really?

So I asked about SPG --> Aeroplan and they said it takes same time. There is no way to narrow down when their batch will run. Moreover, there is no way to take the transfer back after I initiate. So what are my options here. I dont want to spend a bunch of cash if I can use my points.

I have 28K Aeroplan. 4K Asia Miles and 200K+ SPG.
You have Marriott Points and not SPG points.
If you MUST travel on this date, make a plan B. It is just too short a timeline to guarrantee that your points will post in time, and that the award space will still be there if the points post before your travel dates.

As for the timeline, the terms and conditions (link) are as below. ===6 weeks from 19th September is 31st October.

3.11.c. Once Points have been redeemed for Miles with a participating airline frequent flyer program or other airline-affiliated loyalty program, Miles will automatically be transferred to the Members frequent flyer or airline-affiliated loyalty program account. Please allow approximately six (6) weeks for Miles to be posted to your account.
Mr Bean likes this.
Tokyoite is offline  
Old Sep 25, 18, 6:03 am
  #199  
 
Join Date: Sep 2018
Programs: Miles and More
Posts: 1
SGP (now Marriott) Transfer to Miles and More - not arrived

I have transferred 2x 80k new Marriott points to Miles and More on Sept 11 and Sept 13. It's now Sept 25 and I have yet to see my miles being credited.

Starwood/Marriott are not responsive, they asked me to email [email protected] currently to no avail (no answer in 8 days time, besides auto-reply)

Anybody else experiencing the same delays?
Marco Taglia is offline  
Old Sep 25, 18, 8:41 am
  #200  
 
Join Date: Aug 2016
Location: Canada
Posts: 15
Originally Posted by mahasamatman View Post
At this point, I'd say your only option is to wait. In the future, I would suggest planning ahead.
Originally Posted by craigthemif View Post
So, even then you might not be able to book your BOM-HKG. Make alternative plans...
Originally Posted by Tokyoite View Post
You have Marriott Points and not SPG points.
If you MUST travel on this date, make a plan B.
Thanks guys. Yes, I am transferring for first time and this trip came up recently. But I will plan ahead next time. But thank you for the inputs.

I also have some AMEX MR (Canada). How long does MR --> Aeroplan take? Based on AMEX site, looks like it takes less than an hour.

Here is my plan -
1) Keep waiting for Asia Miles to show up and keep looking at the 15th/16th Oct tickets (if not 15th, 16th still works).
2) If both tickets are unavailable or if 1st week of October approaches (whichever comes first), then transfer MR --> Aeroplan.
3) Book through Aeroplan.

Bad plan?

Worst case scenario will be: Asia Miles have not shown up or dates not available on Cathay. AND dates not available on Aeroplan. Then I will have to shell out cash. I can offset some since I have some credit card points.

I dont mind keeping Aeroplan. But I will have no (apparent) use for Asia Miles. (I dont live in Toronto/Vancouver. And not sure if I can transfer Asia Miles to something else).

P.S: Re: Marriot--> Asia Miles glitch. 19998 Asia Miles should not be an issue I think? I can still pay for 2 miles as I have 70%+ miles?
Mr Bean is offline  
Old Sep 25, 18, 1:29 pm
  #201  
 
Join Date: Aug 2018
Posts: 13
For those tracking transfer times, my ANA transfer on 9/10 just appeared in my account today. So ANA = 15 days
franklin_jackson is offline  
Old Sep 30, 18, 4:36 pm
  #202  
Moderator: Le Club Accorhotels, FlyerTalk Evangelist
 
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,864
Under the new Marriott program 60k Marriott points convert to 25k airline miles.

Am I correct that there is no daily limit on the number of points that can be transferred (as there used to be with the SPG program)?

Thanks in advance!
Jasper2009 is offline  
Old Oct 1, 18, 7:35 pm
  #203  
 
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada P25K, Hilton Honors Gold, Marriott Gold, Caesar's Diamond, MGM Gold
Posts: 1,545
Can't transfer points online?

My husband and I have transferred points between our SPG accounts in the past with no problem. While I understand that this can still be done with Marriott (up to 50k/year), I couldn't find a way to do it online, so he sent them a message through the online contact form. They responded right away but said that they can't do this by e-mail and we would have to call. What is this - 1956? Is there seriously not a way to do this electronically?
Low Roller is offline  
Old Oct 2, 18, 1:19 pm
  #204  
 
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,028
I was told the same thing.. and it would cost $10.
pkerr is offline  
Old Oct 2, 18, 1:30 pm
  #205  
 
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,028
Marriott to AA points transfer mystery

Knowing it probably wouldn't work I "tried" to transfer points from wife's Marriott account to my AA account. Waited about a week for the points to show and contacted Marriott via online help and asked where the points were. After a couple of days of back and forth they finally realized what I had tried and said that it couldn't be done.

I asked then asked them where the points were that I tried to transfer and they said "Once transferred you may not get the points back" My reply "if I'm not allowed to transfer the points where did they go?"

So if I can't transfer points shouldn't they be "somewhere"?
pkerr is offline  
Old Oct 2, 18, 3:49 pm
  #206  
Marriott Contributor Badge
 
Join Date: Jan 2009
Location: BTR
Programs: AA PlatPro; Marriott Titanium; Hilton Diamond; Hyatt Globalist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,168
Originally Posted by pkerr View Post
Knowing it probably wouldn't work I "tried" to transfer points from wife's Marriott account to my AA account. Waited about a week for the points to show and contacted Marriott via online help and asked where the points were. After a couple of days of back and forth they finally realized what I had tried and said that it couldn't be done.

I asked then asked them where the points were that I tried to transfer and they said "Once transferred you may not get the points back" My reply "if I'm not allowed to transfer the points where did they go?"

So if I can't transfer points shouldn't they be "somewhere"?
It's somewhat hard to believe that you can't get the points back, but then again it's hard to believe you tried since the first five words of your post are "Knowing it probably wouldn't work". Also, if you had performed a quick check of this forum you would see that the names on the Marriott account and the AA account must match. I assume you and your wife do not have the same name.
controller1 is offline  
Old Oct 2, 18, 7:27 pm
  #207  
 
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,028
Originally Posted by controller1 View Post
It's somewhat hard to believe that you can't get the points back, but then again it's hard to believe you tried since the first five words of your post are "Knowing it probably wouldn't work". Also, if you had performed a quick check of this forum you would see that the names on the Marriott account and the AA account must match. I assume you and your wife do not have the same name.
Operative word is probably. It didn't and now I wonder where my points ended up?
pkerr is offline  
Old Oct 2, 18, 7:39 pm
  #208  
FlyerTalk Evangelist
 
Join Date: May 2001
Posts: 10,555
My impression is the transfer team is overwhelmed with problems. I am still trying to track down my missing transfers from 8/15 from SPG to 2 airlines and not getting much help other than "we don't know anything because the transfer team has not told us anything".
username is offline  
Old Oct 2, 18, 11:49 pm
  #209  
 
Join Date: Nov 2013
Posts: 478
Originally Posted by kaiotes View Post
I made a few transfers to JAL, it took > 10 days for the deposit. I am missing anywhere from 1-6 miles for each deposit for a total of 11 miles.
What is the process to get the shortfall?

Thanks
I'm about to move a ton of points to JL before the devaluation... do you know exactly how long it took and what the max per day transfer was?
omghaxcode is offline  
Old Oct 3, 18, 3:49 am
  #210  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E75, Marriott LT Titanium, Hilton Diamond
Posts: 14,514
I transferred 60K points to SQ on Sept 24. Miles appeared on Oct 1 and I was surprised that I was still short the miles I needed for my redemption. Figured I'd miscalculated and transferred another 60K points on Oct 2. Today I looked at the activity on my SQ account, and see that only 20K miles have been deposited. Anyone else have a delay in posting the 5000 bonus miles?

Wiki updated
margarita girl is offline  

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