Aug 20, 2018, 5:10 pm
Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
Dec 30, 2018, 4:23 am
#976
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,917
Great. So I combined.
- profile page now says "Congratulations! Your accounts are now combined! We're temporarily unable to display the information you requested. Please try again later."
- I have a link that says "You earned Benefit of Choice for staying 50 nights!" but when I click on it, it says "We're sorry, you're not yet eligible" (combined 80 nights now).
Ahh Marriott.
- profile page now says "Congratulations! Your accounts are now combined! We're temporarily unable to display the information you requested. Please try again later."
- I have a link that says "You earned Benefit of Choice for staying 50 nights!" but when I click on it, it says "We're sorry, you're not yet eligible" (combined 80 nights now).
Ahh Marriott.
Dec 30, 2018, 4:26 am
#977
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
If i select 5 elite nights and combine with 7 mariott nights it will be total 63+7+5 = 75 nights
That i qualify Platinum premiere and get choice for Platinum Premier 5 SNA right ?
Dec 30, 2018, 11:38 am
#978
Join Date: Jun 2014
Posts: 87
Merged accounts resulted in a new SPG account?
there are probably other posts on this, but thought I would ask. I have been Marriott platinum for about 6 years. I also had an SPG account with a handful of points (maybe 50k), but my Marriott account is my primary and had over 1million points in it.
About 5 months ago I went to book a SPG hotel via Marriott.com for the first time. Part of the booking process had me merge my SPG account with my Marriott account. I did this and it looks like it created a new account (new rewards #), and it looks like it thinks I am a SPG member instead of Marriott rewards. All of my points came over correctly, but I would have rather kept the Marriott as my “primary” account as it had all of my activity.
Should I be worried or am I fine as long as all my points are there? I have seen an error with the Marriott mobile app and I think it’s related to my account being SPG. I have no desire to stop using the Marriott mobile app or website. Am I going to have to deal with strange issues until all the kinks are worked out?
About 5 months ago I went to book a SPG hotel via Marriott.com for the first time. Part of the booking process had me merge my SPG account with my Marriott account. I did this and it looks like it created a new account (new rewards #), and it looks like it thinks I am a SPG member instead of Marriott rewards. All of my points came over correctly, but I would have rather kept the Marriott as my “primary” account as it had all of my activity.
Should I be worried or am I fine as long as all my points are there? I have seen an error with the Marriott mobile app and I think it’s related to my account being SPG. I have no desire to stop using the Marriott mobile app or website. Am I going to have to deal with strange issues until all the kinks are worked out?
Dec 30, 2018, 12:13 pm
#979
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,120
You have to log in (to either app) with your new credentials. Your old ones are gone forever.
No. Yes.
Dec 30, 2018, 1:23 pm
#980
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
there are probably other posts on this, but thought I would ask. I have been Marriott platinum for about 6 years. I also had an SPG account with a handful of points (maybe 50k), but my Marriott account is my primary and had over 1million points in it.
About 5 months ago I went to book a SPG hotel via Marriott.com for the first time. Part of the booking process had me merge my SPG account with my Marriott account. I did this and it looks like it created a new account (new rewards #), and it looks like it thinks I am a SPG member instead of Marriott rewards. All of my points came over correctly, but I would have rather kept the Marriott as my “primary” account as it had all of my activity.
Should I be worried or am I fine as long as all my points are there? I have seen an error with the Marriott mobile app and I think it’s related to my account being SPG. I have no desire to stop using the Marriott mobile app or website. Am I going to have to deal with strange issues until all the kinks are worked out?
About 5 months ago I went to book a SPG hotel via Marriott.com for the first time. Part of the booking process had me merge my SPG account with my Marriott account. I did this and it looks like it created a new account (new rewards #), and it looks like it thinks I am a SPG member instead of Marriott rewards. All of my points came over correctly, but I would have rather kept the Marriott as my “primary” account as it had all of my activity.
Should I be worried or am I fine as long as all my points are there? I have seen an error with the Marriott mobile app and I think it’s related to my account being SPG. I have no desire to stop using the Marriott mobile app or website. Am I going to have to deal with strange issues until all the kinks are worked out?
If you are seeing all you account history and totals, then you should be good to go. If you've preserved your new SPG account, then you should be using the SPG app to access your account.
Dec 30, 2018, 8:44 pm
#982
Join Date: Apr 2015
Programs: OZ Diamond, Hyatt Globalist, Marriott Ti/LTP, Hilton Diamond, Sixt AC, Hertz PC
Posts: 122
Sounds right. Give a thought about the SNAs, as at 75 night you’ll also have a free night (up to 40k) - it might make sense to go with that.
Dec 31, 2018, 2:05 am
#983
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
def still issues.
Dec 31, 2018, 5:04 am
#984
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
It seems to me that if he picks the SNAs instead of the 5 elite nights, then he will not reach the 75 nights to get that second award.
Dec 31, 2018, 5:48 am
#985
Join Date: Apr 2015
Programs: OZ Diamond, Hyatt Globalist, Marriott Ti/LTP, Hilton Diamond, Sixt AC, Hertz PC
Posts: 122
Dec 31, 2018, 8:46 am
#987
Join Date: Nov 2008
Location: USA
Programs: MYOB
Posts: 1,288
Dec 31, 2018, 10:17 am
#988
Join Date: Nov 2008
Location: USA
Programs: MYOB
Posts: 1,288
Good luck!!! (Would suggest that you consider “linking” them first, but it’s probably past that point.) Let us know how you made out
