Aug 20, 2018, 5:10 pm
Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
Jan 7, 2019, 12:35 am
#1036
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,668
You could have no-showed or departed early.
Jan 7, 2019, 12:43 pm
#1037
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Also, remember some confirmation numbers changed when the property system was migrated over, so the number in the email may show as have never been used. I hate abusing the bank, but maybe disputing the charge claiming they are saying you never stayed will get their attention.
Jan 9, 2019, 10:35 pm
#1038
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
I cannot believe I am the only one who got this, but I don't see it mentioned anywhere. Today I got the following e mail. It may provide insight into the "change one e mail address before combining accounts" issue, as well as a potential drop dead date for combining accounts. Knowing Marriott's wonky IT, I will not wait until the last minute to combine, and I suggest everyone else do the same.
.JN, as you may know, our loyalty programs (Marriott Rewards®, The Ritz-Carlton Rewards® and SPG®) will soon share a single name and website. Our records indicate that at this time you are using the same email address for multiple loyalty program accounts. Following the launch of the unified loyalty website, an email address can only be associated with one member account.
Therefore, we ask that you take one of the two actions listed below before January 22, 2019. If you choose not to take action, the email address on the profile for your SPG account XXXXX####* will be removed.
STEP 1. Go to spg.com from your browser. Click “Sign In or Join” at the top.STEP 2. After logging in, click your name in the upper-right corner and select “Profile.”STEP 3. You then have two options:
OPTION 1: Combine accounts (recommended)
You can combine your accounts into a single account, which will also add together your nights and points and enable you to reach Elite status faster. (Note: There is no benefit to maintaining multiple accounts.)To combine accounts: Select “Start Now” next to “Combine My SPG & Rewards Accounts” and follow the instructions.
OPTION 2: Change the email address on one account
You can change the email address on one of your accounts. To change an email address: “Edit” next to “Personal Info,” change your email address in both fields and click “Save.”
If you choose not to combine accounts or change one of your email addresses, you’ll be notified by email when your email address is removed from your profile for account XXXXX####. You’ll still be able to log in to that account using your Member Number and password. Points and Elite night balances, etc., will be unaffected.
.JN, as you may know, our loyalty programs (Marriott Rewards®, The Ritz-Carlton Rewards® and SPG®) will soon share a single name and website. Our records indicate that at this time you are using the same email address for multiple loyalty program accounts. Following the launch of the unified loyalty website, an email address can only be associated with one member account.
Jan 11, 2019, 3:51 am
#1039
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
well, well, well... did anyone see the new message on the https://choice-benefit.marriott.com URL? very interesting.
Maintenance
Thank you for your patience while we work to have the Annual Choice Benefit site back up and running. Please revisit this site the week of January 14.
The January 14, 2019, deadline for choosing your Annual Choice Benefit has been extended to February 7, 2019.
uhh... so you STILL havent combined your accounts? are you part of the resistance? its funny that you mention "I will not wait until the last minute to combine, and I suggest everyone else do the same." well, you pretty much waited until the last minute and most people combined before 2019 already. thats why youre the only one who got the email. not sure why you think everyone is still chilling.
however, your email is interesting because it means one could in theory maintain BOTH accounts separately. just can not use the same email. MPG is not deleting spg accounts i guess. maybe that could come in handy for various reasons. depends how bonvoy handles duplicate accounts.
Maintenance
Thank you for your patience while we work to have the Annual Choice Benefit site back up and running. Please revisit this site the week of January 14.
The January 14, 2019, deadline for choosing your Annual Choice Benefit has been extended to February 7, 2019.
I cannot believe I am the only one who got this, but I don't see it mentioned anywhere. Today I got the following e mail. It may provide insight into the "change one e mail address before combining accounts" issue, as well as a potential drop dead date for combining accounts. Knowing Marriott's wonky IT, I will not wait until the last minute to combine, and I suggest everyone else do the same.
JN, as you may know, our loyalty programs (Marriott Rewards®, The Ritz-Carlton Rewards® and SPG®) will soon share a single name and website. Our records indicate that at this time you are using the same email address for multiple loyalty program accounts. Following the launch of the unified loyalty website, an email address can only be associated with one member account.
Therefore, we ask that you take one of the two actions listed below before January 22, 2019. If you choose not to take action, the email address on the profile for your SPG account XXXXX####* will be removed.
JN, as you may know, our loyalty programs (Marriott Rewards®, The Ritz-Carlton Rewards® and SPG®) will soon share a single name and website. Our records indicate that at this time you are using the same email address for multiple loyalty program accounts. Following the launch of the unified loyalty website, an email address can only be associated with one member account.
Therefore, we ask that you take one of the two actions listed below before January 22, 2019. If you choose not to take action, the email address on the profile for your SPG account XXXXX####* will be removed.
however, your email is interesting because it means one could in theory maintain BOTH accounts separately. just can not use the same email. MPG is not deleting spg accounts i guess. maybe that could come in handy for various reasons. depends how bonvoy handles duplicate accounts.
Last edited by GundamWing01; Jan 11, 2019 at 3:56 am
Jan 11, 2019, 5:17 am
#1040
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
well, well, well... did anyone see the new message on the https://choice-benefit.marriott.com URL? very interesting.
Maintenance
Thank you for your patience while we work to have the Annual Choice Benefit site back up and running. Please revisit this site the week of January 14.
The January 14, 2019, deadline for choosing your Annual Choice Benefit has been extended to February 7, 2019.
uhh... so you STILL havent combined your accounts? are you part of the resistance? its funny that you mention "I will not wait until the last minute to combine, and I suggest everyone else do the same." well, you pretty much waited until the last minute and most people combined before 2019 already. thats why youre the only one who got the email. not sure why you think everyone is still chilling.
however, your email is interesting because it means one could in theory maintain BOTH accounts separately. just can not use the same email. MPG is not deleting spg accounts i guess. maybe that could come in handy for various reasons. depends how bonvoy handles duplicate accounts.
Maintenance
Thank you for your patience while we work to have the Annual Choice Benefit site back up and running. Please revisit this site the week of January 14.
The January 14, 2019, deadline for choosing your Annual Choice Benefit has been extended to February 7, 2019.
uhh... so you STILL havent combined your accounts? are you part of the resistance? its funny that you mention "I will not wait until the last minute to combine, and I suggest everyone else do the same." well, you pretty much waited until the last minute and most people combined before 2019 already. thats why youre the only one who got the email. not sure why you think everyone is still chilling.
however, your email is interesting because it means one could in theory maintain BOTH accounts separately. just can not use the same email. MPG is not deleting spg accounts i guess. maybe that could come in handy for various reasons. depends how bonvoy handles duplicate accounts.
Jan 15, 2019, 2:39 am
#1041
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
well, well, well... did anyone see the new message on the https://choice-benefit.marriott.com URL? very interesting.
Maintenance
Thank you for your patience while we work to have the Annual Choice Benefit site back up and running. Please revisit this site the week of January 14.
The January 14, 2019, deadline for choosing your Annual Choice Benefit has been extended to February 7, 2019.
Maintenance
Thank you for your patience while we work to have the Annual Choice Benefit site back up and running. Please revisit this site the week of January 14.
The January 14, 2019, deadline for choosing your Annual Choice Benefit has been extended to February 7, 2019.
but im super curious how the five Elite Night Credits work in 2019. hmm. it should add to the 2019 total.
Jan 15, 2019, 3:47 am
#1042
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,519
Five Elite Night Credits
- Upon an eligible Platinum Elite or Platinum Premier Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Member will have his/her Member account credited with five (5) bonus Elite Nights which count toward earning Elite status only. These bonus Elite Nights do not count toward Lifetime status. Elite Nights and Elite Membership status are subject to the Program Rules in section 4.2.b.
- The five (5) Elite Night Credits will be reflected in the Member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
- Elite Nights that are awarded to an eligible Platinum Elite or Platinum Premier Elite Member as the Member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the Member selects the Five Elite Night Credits as his/her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.
Jan 15, 2019, 8:37 am
#1043
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Only if you choose the Elite Nights AFTER earning the choice in 2019. Many have pretty much thrown their choice away by choosing elite nights with no hope of reaching the next tier. Some lessons are tougher than others.
Jan 15, 2019, 2:27 pm
#1044
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Per the T&Cs:
Five Elite Night Credits
Five Elite Night Credits
- Upon an eligible Platinum Elite or Platinum Premier Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Member will have his/her Member account credited with five (5) bonus Elite Nights which count toward earning Elite status only. These bonus Elite Nights do not count toward Lifetime status. Elite Nights and Elite Membership status are subject to the Program Rules in section 4.2.b.
- The five (5) Elite Night Credits will be reflected in the Member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
- Elite Nights that are awarded to an eligible Platinum Elite or Platinum Premier Elite Member as the Member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the Member selects the Five Elite Night Credits as his/her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.
Jan 15, 2019, 2:42 pm
#1045
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,519
BTW, Marriott changed its mind on the free night. Those certs now expire on Dec 31, 2019 in spite of the T&Cs saying otherwise.
Jan 17, 2019, 9:15 am
#1046
Join Date: Mar 2016
Posts: 413
For folks like me that had not combined their accounts yet, will we still be able to combine after both accounts crossover to the new BONVOY (cringe) program?
I was thinking at some point, Marriott will force members by automatically combining these accounts in the back end, but it doesn't seem to be the case.
Don't know why I stuck it out for so long, but since post-merger, both my accounts had remained as Plat status, and this was particularly helpful when I made double bookings for family vaca (1 on each account), to continue earning multiple elite nights and receive elite benefit.
I'm still waiting on some missing stays and promo points to post before I merge them.
So any input/suggestions are welcomed!
I was thinking at some point, Marriott will force members by automatically combining these accounts in the back end, but it doesn't seem to be the case.
Don't know why I stuck it out for so long, but since post-merger, both my accounts had remained as Plat status, and this was particularly helpful when I made double bookings for family vaca (1 on each account), to continue earning multiple elite nights and receive elite benefit.
I'm still waiting on some missing stays and promo points to post before I merge them.
So any input/suggestions are welcomed!
Jan 17, 2019, 9:40 am
#1047
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
For folks like me that had not combined their accounts yet, will we still be able to combine after both accounts crossover to the new BONVOY (cringe) program?
I was thinking at some point, Marriott will force members by automatically combining these accounts in the back end, but it doesn't seem to be the case.
Don't know why I stuck it out for so long, but since post-merger, both my accounts had remained as Plat status, and this was particularly helpful when I made double bookings for family vaca (1 on each account), to continue earning multiple elite nights and receive elite benefit.
I'm still waiting on some missing stays and promo points to post before I merge them.
So any input/suggestions are welcomed!
I was thinking at some point, Marriott will force members by automatically combining these accounts in the back end, but it doesn't seem to be the case.
Don't know why I stuck it out for so long, but since post-merger, both my accounts had remained as Plat status, and this was particularly helpful when I made double bookings for family vaca (1 on each account), to continue earning multiple elite nights and receive elite benefit.
I'm still waiting on some missing stays and promo points to post before I merge them.
So any input/suggestions are welcomed!
Jan 17, 2019, 10:39 am
#1048
Join Date: Mar 2016
Posts: 413
Just keep in mind that when they do the sweep your accounts will be evaluated separately. So if your combined activity is needed to qualify for a higher annual or LT status, the combination should be done before the sweep, if it's not already too late. At some point I think Bonvoy will draw the line at duplicate accounts as it is against the T&Cs and it's unknown if they will extract some form of penalty.
I did receive an email from SPG saying that I should change my email account because they do not allow duplicate emails, but account and points will remain in tact.
I earned the Plat elite status via Marriott last year pre-merged, and extended to SPG through the status matching program.
Post merge, it mapped into Plat Premier for my Marriott account, and Plat for SPG account.
I'm assuming that my status will last me through till Jan 2020, or would the sweep downlevel me back to Plat?
So there is no motivation for me to hit Ambassador Elite since they don't crossover now.
Note: For your security, there are no active links in this message. Please go to marriott.com to complete the recommended action.
Bluestrudels, as you may know, our loyalty programs (Marriott Rewards®, The Ritz-Carlton Rewards® and SPG®) will soon share a single name and website. Our records indicate that at this time you are using the same email address for multiple loyalty program accounts. Following the launch of the unified loyalty website, an email address can only be associated with one member account.
Therefore, we ask that you take one of the two actions listed below before January 22, 2019. If you choose not to take action, the email address on the profile for your SPG account XXXXX* will be removed.
STEP 1. Go to spg.com from your browser. Click “Sign In or Join” at the top.
STEP 2. After logging in, click your name in the upper-right corner and select “Profile.”
STEP 3. You then have two options:
OPTION 1: Combine accounts (recommended)
You can combine your accounts into a single account, which will also add together your nights and points and enable you to reach Elite status faster. (Note: There is no benefit to maintaining multiple accounts.)
To combine accounts: Select “Start Now” next to “Combine My SPG & Rewards Accounts” and follow the instructions.
OPTION 2: Change the email address on one account
You can change the email address on one of your accounts. To change an email address: “Edit” next to “Personal Info,” change your email address in both fields and click “Save.”
If you choose not to combine accounts or change one of your email addresses, you’ll be notified by email when your email address is removed from your profile for account XXXXX. You’ll still be able to log in to that account using your Member Number and password. Points and Elite night balances, etc., will be unaffected.
Please see our loyalty program FAQs on marriott.com for more information.
*Your stay or points usage activity after this mailing could affect which account is selected.
Last edited by exploreaswego; Jan 17, 2019 at 10:47 am
Jan 17, 2019, 10:46 am
#1049
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I think it might already be too late for me, I missed combining before the new year, so it shows 0 nights on both accounts now. So even if I combine now, I don't think the sweep will read my nights from both accounts last year.
I did receive an email from SPG saying that I should change my email account because they do not allow duplicate emails, but account and points will remain in tact.
I did receive an email from SPG saying that I should change my email account because they do not allow duplicate emails, but account and points will remain in tact.
Jan 17, 2019, 3:04 pm
#1050
Join Date: Dec 2004
Posts: 7,901
If you choose not to combine accounts or change one of your email addresses, you’ll be notified by email when your email address is removed from your profile for account XXXXX####. You’ll still be able to log in to that account using your Member Number and password. Points and Elite night balances, etc., will be unaffected.
I figure this will screw things up so I’ll either call or wait at least until the 1/22 update happens.
Last edited by rrgg; Jan 17, 2019 at 5:32 pm