Aug 20, 2018, 5:10 pm
Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
Jan 2, 2019, 6:14 pm
#1007
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Jan 2, 2019, 6:14 pm
#1008
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Jan 2, 2019, 10:41 pm
#1009
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
were you making a pun? you said one word but used many which accurately describes the current situation of total chaos.
im gonna assume when the dust has settled, they have the back-end tech to fix everything. meaning change things to how its supposed to be. of course, they could also be the worst hotel giant ever and say "sorry. its hardcoded. nothing we can do after its selected by Skynet..."
im gonna assume when the dust has settled, they have the back-end tech to fix everything. meaning change things to how its supposed to be. of course, they could also be the worst hotel giant ever and say "sorry. its hardcoded. nothing we can do after its selected by Skynet..."
Jan 2, 2019, 11:00 pm
#1010
Join Date: Apr 2001
Location: Boston, MA
Programs: Hilton Gold, SPG Gold, CC Gold, UA Silver
Posts: 433
I have been waiting for the dust to settle. I have Ritz account which I am Platinum and Marriott account which I am Gold. Ritz has minimal amount of points, 2 free night cert from Ritz card and no reservations and my Marriott has quite a few points, 7 day travel cert attached to reservation in Feb. Should the reps be able to combine the accounts and merge into one account. Biggest concern is losing reservation in the process.
Jan 2, 2019, 11:36 pm
#1011
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
I have been waiting for the dust to settle. I have Ritz account which I am Platinum and Marriott account which I am Gold. Ritz has minimal amount of points, 2 free night cert from Ritz card and no reservations and my Marriott has quite a few points, 7 day travel cert attached to reservation in Feb. Should the reps be able to combine the accounts and merge into one account. Biggest concern is losing reservation in the process.
Jan 3, 2019, 1:41 am
#1012
Join Date: Aug 2012
Posts: 247
Just updated the wiki with some hot new info! Check it out.
BTW, the correct terminology seems to be "Platinum Premier Lifetime Elite". Enjoy.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Jan 3, 2019, 3:29 am
#1015
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
furthermore, have you seen what the choice benefit profile slider bar designates for PP who are also LT silver/gold/or plat? i can tell you they all look the same.
they are all noted as:
Platinum Premier Lifetime Elite
meaning, you are currently PP, but have some type of LT status. this is obv a mistake on that web page because its not clear enough about your LT status. but you make an interesting point about having your account updated to LTPP status. i guess the choice benefit page may be updated even before the main page? totally possible. so its one way to "preview" your LTPP status before its official.
but im almost certain what you see within the app is the correct terminology as LTPP which should match the main marriott website. not only that, the app clearly notes "LIFETIME STATUS" with the infinity gem. cant be more clear than that. which is why CPRich made that post.
however, this shows confusion and miscommunication about the official designation between the app dev team and web dev team and exec teams. total cluster chicken. very typical of mergers of this size.
either way, interesting catch looking at the profile bar on the choice benefit page.
Last edited by GundamWing01; Jan 3, 2019 at 3:47 am
Jan 3, 2019, 3:10 pm
#1016
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Jan 3, 2019, 6:09 pm
#1018
Join Date: Aug 2012
Posts: 247
@GundamWing01:
Thanks for the lesson.
People on here are anxious to know if they have achieved or been grandfathered into Lifetime Platinum Premier, or whatever the correct sequence of the words for that top tier level might be.
The mayhem and confusion are big, and seem to be getting rather bigger than smaller, so what I did is post a link to a way how one can find out a bit more and satisfy one's curiosity at least a bit.
Nowhere did I claim that this was the one official way. BTW, you still a believer that there ever will be one? After all that's happened or not happened? Good luck.
Anyways, that was my only intention, like, better see it on there than not see anything nowhere.
OK?
Peace.
Thanks for the lesson.
People on here are anxious to know if they have achieved or been grandfathered into Lifetime Platinum Premier, or whatever the correct sequence of the words for that top tier level might be.
The mayhem and confusion are big, and seem to be getting rather bigger than smaller, so what I did is post a link to a way how one can find out a bit more and satisfy one's curiosity at least a bit.
Nowhere did I claim that this was the one official way. BTW, you still a believer that there ever will be one? After all that's happened or not happened? Good luck.
Anyways, that was my only intention, like, better see it on there than not see anything nowhere.
OK?
Peace.
Jan 4, 2019, 1:03 am
#1019
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Jan 5, 2019, 2:18 am
#1020
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
hmmm... looks like marriot is well aware of the choice benefit website issues.
now the website says:
now the website says:
Maintenance
Thanks for checking in.
You've arrived at the right place, but we're doing a little maintenance right now.
Our updated site will be up and running in no time. Thanks for your patience, and please check in again soon.
You've arrived at the right place, but we're doing a little maintenance right now.
Our updated site will be up and running in no time. Thanks for your patience, and please check in again soon.