Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
#886
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
When this first tactic started I saw plenty of issues. Not surprised if many people used their email password for the accounts not knowing they could be different. I even went so far as to get my own domain and set it up with a catch all account so I can assign different user names and know where spam messages came from. Although it doesn't fit in the scheme of things with some companies. Marriott is the funniest one, I get emails saying I have an invalid email??? Samsung and Yahoo absolutely forbid you from using their name for any part of email address.
#887
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
#889
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
For example, if you have a problem with something (say, points not returned for a cancelled stay) on one of the websites, you may want to wait for that to resolve before you combine. Or if something is showing incorrectly for you on one of the websites, you may to wait to see if that gets resolved, because once you combine it may be much harder to tell. Or if you're pursuing annual or lifetime legacy Marriott or legacy SPG status, that might be easier to do (and to see the progress of) with the accounts kept separate longer. Etc, etc.
So there are drawbacks for some people, but we cannot tell whether there are drawbacks for you.
#890
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Rushing to combine accounts when there are issues with one or the other will just complicate the fix. Keeping the accounts separate will make it easier to track legacy status since they are not broken out in the combined account. If you have upcoming stays where the higher status is desired, then combining now is wise.
I just bit the bullet (last week) and combined my accounts. Everything was looking good before I did it and it's looking good afterwards. The only caution is take screenshots before and after. I also found regardless which account I was logged into the system attempted to move my SPG numbers to my MR number. Since my MR number started with a zero I did not want to go that route so I used the link in the Wiki and that caused my SPG account to survive the combination and disabled my MR account. Still waiting for my LTPP status to be applied, but not expecting it before January.
#892
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Status is determined by annual and lifetime nights (stays for SPG till the end of this year, My guess from the points you've listed you probably do not have enough nights and definitely short on points. But you can check out the website to see what each of the tiers require. I would suggest to go ahead and combine your accounts so you have one place to track your progress and won't run into issues as to which account to book future rooms.
#893
Join Date: Dec 2007
Location: Canada
Posts: 1,511
Are your accounts showing everything as expected? Are you trying to gain status under legacy rules? Will the combination yield you a higher status, either annual or LT?
Rushing to combine accounts when there are issues with one or the other will just complicate the fix. Keeping the accounts separate will make it easier to track legacy status since they are not broken out in the combined account. If you have upcoming stays where the higher status is desired, then combining now is wise.
I just bit the bullet (last week) and combined my accounts. Everything was looking good before I did it and it's looking good afterwards. The only caution is take screenshots before and after. I also found regardless which account I was logged into the system attempted to move my SPG numbers to my MR number. Since my MR number started with a zero I did not want to go that route so I used the link in the Wiki and that caused my SPG account to survive the combination and disabled my MR account. Still waiting for my LTPP status to be applied, but not expecting it before January.
Rushing to combine accounts when there are issues with one or the other will just complicate the fix. Keeping the accounts separate will make it easier to track legacy status since they are not broken out in the combined account. If you have upcoming stays where the higher status is desired, then combining now is wise.
I just bit the bullet (last week) and combined my accounts. Everything was looking good before I did it and it's looking good afterwards. The only caution is take screenshots before and after. I also found regardless which account I was logged into the system attempted to move my SPG numbers to my MR number. Since my MR number started with a zero I did not want to go that route so I used the link in the Wiki and that caused my SPG account to survive the combination and disabled my MR account. Still waiting for my LTPP status to be applied, but not expecting it before January.
- Both of my accounts use the same email address. Will that pose any challenges? ...
- It was mentioned you used the link in the wiki - which link is that and why should that one be used rather than just logging in from the account you want to use.
- I continue to have reservations in both accounts and am scared to bite the bullet!
- Anything else I should be aware of or prepared for when I merge other than making sure I have snapshots of my account information from both programs.
#894
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I will need to combine accounts to get my 50 nights. In saying that I want to keep my SPG # - My understanding is that if you log in from your SPG account, that will be the primary account # then after merging. In reading a few things there are a couple of questions:
- Both of my accounts use the same email address. Will that pose any challenges? ...
- It was mentioned you used the link in the wiki - which link is that and why should that one be used rather than just logging in from the account you want to use.
- I continue to have reservations in both accounts and am scared to bite the bullet!
- Anything else I should be aware of or prepared for when I merge other than making sure I have snapshots of my account information from both programs.
- Both of my accounts use the same email address. Will that pose any challenges? ...
- It was mentioned you used the link in the wiki - which link is that and why should that one be used rather than just logging in from the account you want to use.
- I continue to have reservations in both accounts and am scared to bite the bullet!
- Anything else I should be aware of or prepared for when I merge other than making sure I have snapshots of my account information from both programs.
If you have your actual account numbers then you can use that instead of email address to log in when needed. However, if you can, I'd suggest separating them. For example, GMail allows you to create unique addresses by adding a hyphen and words to your base name so if you have [email protected] you can create Bravada04-MR and [email protected] and all the messages will endup in your InBox. There is no setup required so you can test it before using it.
Following the links online always took me to combining my SPG to my MR account, which I didn't want to do. Using
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
allowed me to do what I wanted. So watch your screens if you go for it.Your reservations under your MR account should get moved over to your SPG account. It might take a few days so leave some room there and absolutely keep your confirmation emails from the original booking to make sure they flow over. I don't know if a new confirmation number will be generated or a new email. Better safe than sorry. But would be a good reason to keep the accounts separate if they will be over before the end of the year, just in case.
Only you can determine your pain threshold. Other than making sure you combine in time to select your 50-night benefit this year and any status bump you might get, there is nothing glaring to say combine now. I read my status may go to LTPP (494 + 740 = 1234 LT nights, 12 + 13 = 25 years Platinum status, >2M MR points) sooner than later, but I do expect to see it after they do the sweep worst case.
#895
Join Date: Jun 2009
Posts: 2,135
From what I knew historically, starwood points were much more valuable than marriott points. I called the company and they said I actually have 111k spg and 194k marriott (didn't realize i had been collecting for a while) and if I merge them I'll have 305k points. That confuses me because I thought starwood points are more valuable
One more side question - what's the maximum I can merge between my wife and me - the goal is to transfer to an airline program tomorrow. Also instead of pooling, can my wife transfer her starwood/marriott points to my airline frequent flyer number?
One more side question - what's the maximum I can merge between my wife and me - the goal is to transfer to an airline program tomorrow. Also instead of pooling, can my wife transfer her starwood/marriott points to my airline frequent flyer number?
#896
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
From what I knew historically, starwood points were much more valuable than marriott points. I called the company and they said I actually have 111k spg and 194k marriott (didn't realize i had been collecting for a while) and if I merge them I'll have 305k points. That confuses me because I thought starwood points are more valuable
One more side question - what's the maximum I can merge between my wife and me - the goal is to transfer to an airline program tomorrow. Also instead of pooling, can my wife transfer her starwood/marriott points to my airline frequent flyer number?
#897
Join Date: Jun 2009
Posts: 2,135
that I guess should be my last question. If I have pool all my accounts together, looks like keeping them separate will allow me greater opportunity to pool since each mariott and spg account will perhaps have 100k available to transfer
#898
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
So I changed my SPG email address, and have no trouble logging into SPG (now Marriott) with my new SPG (Marriott) account #
Does it matter which number you keep?? I have an SPG award reservation that I don't want screwed up. But would prefer to keep my MR number.
Does it matter which number you keep?? I have an SPG award reservation that I don't want screwed up. But would prefer to keep my MR number.
#899
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,034
it is supposed to update all existing reservations with the new #. it did that for some of mine but not all (in the property systems that was). No issue keeping the Marriott number (this is what I did) but I emailed the hotels on the SPG side to manually update the # after a few bad experiences ... most of the reservations I simply re-booked.
#900
Join Date: Aug 2018
Programs: Marriott Platinum Premier
Posts: 6
Lost my Marriott Platinum Premier number after the merge
It's been 3 months and Marriott still will not give me back my Marriott number.
I've tweeted, emailed and called every number I can find.
After 1,300 stays, I am switching to a competitor in 2019.
I've been loyal but their customer service is subpar.
I've tweeted, emailed and called every number I can find.
After 1,300 stays, I am switching to a competitor in 2019.
I've been loyal but their customer service is subpar.