Showing as platinum status when I was Marriott platinum prior to merger
Aug 19, 2018, 6:46 am
#1
Original Poster
Join Date: Aug 2007
Programs: Marriott Platinum, United Silver, Hertz Gold
Posts: 17
Showing as platinum status when I was Marriott platinum prior to merger
Has anyone else that was Platinum Marriott prior to merger just showing platinum vs platinum premier. When I look at lifetime status, it looks correct at lifetime platinum. ( If I recall, lifetime platinum primer will be grandfathered in Jan 2019.)
I am reading online that other people are seeing platinum premier in their status, so just seeing what others are seeing. I am hoping it gets fixed so I don’t have to call in.
I am reading online that other people are seeing platinum premier in their status, so just seeing what others are seeing. I am hoping it gets fixed so I don’t have to call in.
Aug 19, 2018, 6:59 am
#2
Join Date: Oct 2007
Posts: 239
I was also Platinum prior to merger, still showing Platinum and not Platinum Premier. As an additional data point, I was offered a challenge in Q4 2017 to stay X number of nights to keep Platinum status in 2018, which is how I qualified for Platinum pre-merger. Nonetheless, I should be Platinum Premier now and am not.
Aug 19, 2018, 7:02 am
#3
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
I was a Marriott Platinum via 75 nights last year.
The new website shows me as Platinum Premier Elite if I click on my name at the top right of the new website. However, if I scroll down on the main page it just shows "Platinum Elite".
I wouldn't worry too much about this, I am pretty sure this stuff is still getting ironed out, I'd wait a couple of days.
The new website shows me as Platinum Premier Elite if I click on my name at the top right of the new website. However, if I scroll down on the main page it just shows "Platinum Elite".
I wouldn't worry too much about this, I am pretty sure this stuff is still getting ironed out, I'd wait a couple of days.
Aug 19, 2018, 7:04 am
#5
Original Poster
Join Date: Aug 2007
Programs: Marriott Platinum, United Silver, Hertz Gold
Posts: 17
I also did a challenge the first quarter of 2018 (started prior to merger info going out). I was platinum for 14 years prior to this year, and lost due to lack of stays for 2017. Once merger was announced, I was told since I would be platinum in August, that would map over to platinum premier.
Wonder if challenges are not mapping over correctly?
Wonder if challenges are not mapping over correctly?
Aug 19, 2018, 7:48 am
#6
Join Date: Oct 2008
Location: Austin, TX
Programs: IHG Spire Elite, Marriott Titanium, AA Plat, WN A-List Preferred
Posts: 267
I’m not seeing any change from before. Looks like SPG isn’t combined in and status isn’t updated. I assume the conversion isn’t done yet. I’m not going to worry about it till tomorrow at any rate.
Aug 19, 2018, 7:54 am
#7
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
https://www.marriott.com/loyalty/merge-my-accounts.mi
Aug 19, 2018, 7:56 am
#8
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
I also challenged last year, should show as PP, but app and website say Platinum. I'm already in the mid-60s combined nights this year.
They also have my SPG nights this year wrong - have somehow dropped 4 nights since yesterday.
They also have my SPG nights this year wrong - have somehow dropped 4 nights since yesterday.
Aug 19, 2018, 8:03 am
#9
Join Date: Apr 2017
Location: IAD / DCA
Programs: AA EP, Hilton Diamond, Hyatt Globalist, IHG Diamond, United Silver, Bonvoy Titanium.
Posts: 158
Another data point that my challenge didn’t map over and I’m still platinum and not PP. Also I have a new spg number and the accounts did not combine.
Aug 19, 2018, 8:12 am
#10
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,468
Aug 19, 2018, 8:39 am
#12
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,344
I was MR Lifetime Plat before the merger and SPG Plat (via recip status). Both apps show me as Platinum still, not even lifetime. I should be Lifetime Platinum Premier. Will give it time but I have a reservation starting tomorrow. I'm not sure there would be any difference between Plat and Plat Premier at a Fairfield.
Edit: in the lifetime status of the Marriott app it shows me as Lifetime Plat Premier but the "today's status" on both apps shows me as Platinum only.
-RM
Edit: in the lifetime status of the Marriott app it shows me as Lifetime Plat Premier but the "today's status" on both apps shows me as Platinum only.
-RM
Last edited by RobOnLI; Aug 19, 2018 at 8:57 am
Aug 19, 2018, 9:07 am
#13
Join Date: Sep 2001
Location: Connecticut
Programs: AA LT plat; Delta Gold; Marriott LT titanium; Hilton Silver
Posts: 292
I was MR Lifetime Plat before the merger and SPG Plat (via recip status). Both apps show me as Platinum still, not even lifetime. I should be Lifetime Platinum Premier. Will give it time but I have a reservation starting tomorrow. I'm not sure there would be any difference between Plat and Plat Premier at a Fairfield.
-RM
-RM
Aug 19, 2018, 10:26 am
#15
Join Date: Oct 2017
Location: DEN
Programs: United 1K (2.3MM), Marriott Lifetime Titanium
Posts: 13
I get the "You are Platinum Elite" and "You are Lifetime Platinum Premier Elite" on the same page. Glitches obviously, but a little funny along the way for a Sunday morning.
Last edited by scottishuaflyer; Aug 19, 2018 at 10:32 am