Showing as platinum status when I was Marriott platinum prior to merger
Aug 19, 2018, 10:34 am
#16
Join Date: Feb 2003
Posts: 4,113
When UA-CO combined, it was simple and straight forward. First you linked the two accounts, and then the UA account number disappeared. You didn’t first get a new different CO account number that was “linked but not merged” to your existing CO account number. I had assumed this would be the same.
Until reading this thread, I never knew that “merging” was a separate process from “linking”, and this adds yet another account number into the mix. This seems to add a whole lot of unnecessary confusion to a process that is already daunting to the average person.
Aug 19, 2018, 11:40 am
#17
Join Date: Sep 2009
Location: CMH/CVG
Programs: Marriott, Southwest, American, Delta, Amtrak,Multiple others
Posts: 564
I have the same issue. I was Lifetime Platinum Elite and am also Chairman level in Marriott Vacation Club which would also make me Platinum Premiere. Both accounts are still showing lifetime Platinum. I hope the situation is resolved so I don't have to call and hold for 6 hours.
Aug 19, 2018, 11:55 am
#19
Join Date: Dec 2006
Location: PHL
Programs: Marriott Lifetime PLT
Posts: 1,229
I was SPG LT Gold, and MR Gold (via status match only). Site now shows me a Platinum, but LT nights only reflect my MR night.
I was MR Platinum for a while, so its possible that the combination made me LT Platinum in the new program, but not sure.
I was MR Platinum for a while, so its possible that the combination made me LT Platinum in the new program, but not sure.
Aug 19, 2018, 12:38 pm
#20
Join Date: Oct 2017
Location: ORD
Programs: United Platinum, Marriott Titanium, Hilton Diamond, Hertz PC, Avis Preferred Plus
Posts: 79
Can anyone confirm what status we're supposed to have if we qualified by either a status challenge or by linking accounts?
Last year I completed the road to platinum challenge, so should I expect to have Platinum Premier in the new program?
Similarly, this year I opened an SPG account and linked it to my Marriott account. Should I expect to have Platinum Premier there as well?
Last year I completed the road to platinum challenge, so should I expect to have Platinum Premier in the new program?
Similarly, this year I opened an SPG account and linked it to my Marriott account. Should I expect to have Platinum Premier there as well?
Aug 19, 2018, 1:32 pm
#21
Join Date: Sep 2009
Location: CMH/CVG
Programs: Marriott, Southwest, American, Delta, Amtrak,Multiple others
Posts: 564
MEMBER SINCE 1983Platinum Power
Platinum status is yours.
Platinum Premier Elite status is on its way.Next Up: Platinum Premier Elite
You are Lifetime Platinum Premier Elite
Last edited by Armani; Aug 19, 2018 at 1:39 pm
Aug 19, 2018, 2:37 pm
#23
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
What really riles me up is Amex Plat holders are seeing new Plat, not new Gold (I do realize this is a mistake that should be fixed soon), while those of us with 75k spend are stuck on new Plat and don't have new Plat Premier yet
Aug 19, 2018, 3:03 pm
#24
Join Date: Apr 2014
Location: ANC
Programs: AS, UA, IHG, HH,
Posts: 171
I'm honestly doubtful about getting plat premier at this point with the way this merger is going.
Aug 19, 2018, 4:12 pm
#25
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,413
But for the first time, I am feeling pretty negative about the merger right now. Feels like all the mistakes so far are in their favor (wrong status, stays not posting, credit card nights deleted from SPG account).
Aug 19, 2018, 5:02 pm
#26
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
Can't sign in to account, so I'm hopeful they are fixing this right now.
But for the first time, I am feeling pretty negative about the merger right now. Feels like all the mistakes so far are in their favor (wrong status, stays not posting, credit card nights deleted from SPG account).
But for the first time, I am feeling pretty negative about the merger right now. Feels like all the mistakes so far are in their favor (wrong status, stays not posting, credit card nights deleted from SPG account).
Aug 19, 2018, 6:21 pm
#27
Join Date: Aug 2005
Location: EWR
Programs: UA (former CO), TrueBlue, Etc.
Posts: 291
I’m seeing the same thing. Being recognized on check-in for Platinum, and my lifetime “number of years” as Platinum is correct (4), but my status went from Platinum to... Platinum.
I don’t really want to call in, but I don’t have the status stated - and I’ve also lost all my (unfortunately small this year) number of nights, as well as my upcoming reservations. The hotel still shows it, but the app doesn’t reflect the right status or number of nights (points seem correct, and at least they spelled my name right still).
So I’ll give a couple days, but this is really annoying.
I don’t really want to call in, but I don’t have the status stated - and I’ve also lost all my (unfortunately small this year) number of nights, as well as my upcoming reservations. The hotel still shows it, but the app doesn’t reflect the right status or number of nights (points seem correct, and at least they spelled my name right still).
So I’ll give a couple days, but this is really annoying.
Aug 19, 2018, 11:38 pm
#29
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Discoverist, Hertz PC
Posts: 1,002
I just checked my account again. My status still shows as lifetime platinum. However, when I go to the Overview, this information is listed below my next reservation. I assume this means that the conversion is still in process, but hopefully I will have the correct status on my profile soon..You are Platinum Elite
MEMBER SINCE 1983Platinum Power
Platinum status is yours.
Platinum Premier Elite status is on its way.Next Up: Platinum Premier Elite
You are Lifetime Platinum Premier Elite
MEMBER SINCE 1983Platinum Power
Platinum status is yours.
Platinum Premier Elite status is on its way.Next Up: Platinum Premier Elite
You are Lifetime Platinum Premier Elite
