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FAQ : Selecting Annual Choice Benefit

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Old Sep 16, 2018, 10:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Zorak
The link for selecting your benefit:
https://choice-benefit.marriott.com/

Can't remember whether/what you picked for your previous benefits? Click on "SEE YOUR PAST SELECTIONS >" on the above page, or direct link:
https://choice-benefit.marriott.com/en-us/history

Once you stay at least 50 eligible nights, you'll get to choose one of these Annual Choice Benefits:
  • Five Suite Night Awards™
  • The gift of Silver Elite status for a friend or family member
  • Five Elite Night Credits
  • $100 (USD) donation to UNICEF
  • 40% off your favorite hotel bed
Annual Choice Benefit: As described in section 4.3.c.vi, a Platinum Premier Elite Member who has achieved 75 Elite Night Credits annually is eligible to receive one additional benefit from the list of available benefits listed below: Platinum Premier Elite Annual Choice Benefit Options:

· Five (5) Suite Night Awards™
· 40% off bed
· $100 Charity Donation
· The gift of Gold Elite status for a friend or family member
· Five (5) Elite Night Credits
· One (1) Free Night Award

The list of Annual Choice Benefits is subject to change at any time. Once a Platinum Elite Member becomes eligible to receive the Annual Choice Benefit, he/she must choose his/her Annual Choice Benefit by visiting the following sites: For Marriott Rewards®: https://choice-benefit.marriott.com/en-us/marriott-rewards/; for SPG®: https://choice-benefit.marriott.com/en-us/starwood-preferred-guest/; for The Ritz-Carlton Rewards®: https://choice-benefit.marriott.com/en-us/ritz-carlton-rewards/ and selecting one of the Annual Choice Benefits. A selection must be made through one of the above methods and may not be made through Member Support. All Annual Choice Benefit selections are final and may not be changed after they are made. In the event that an eligible Platinum Elite member fails to select an Annual Choice Benefit by January 14 of the year following the applicable Qualifying Period, the Member will receive five (5) Suite Night Awards as his/her Annual Choice Benefit. One Free Night Awardi. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is selected in 2019, the deadline for redemption is December 31, 2020).ii. The Free Night Award will be credited to the Platinum Premier Elite Member's account within two (2) weeks of the Platinum Premier Elite Member selecting this option as his/her Platinum Premier Elite Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room.iii. Members can use their Award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.iv. The Free Night Award includes all applicable taxes; however, the Platinum Premier Elite Member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.v. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.vi. An eligible Loyalty Program Member should check his/her Member account to confirm the expiration date of his/her Free Night Award.vii. Any Free Night Award(s) previously awarded to SPG Members as an Annual Choice Benefit which have not yet been redeemed have changed in value and are now valued up to 40,000 points and will have the same expiration date.

T&Cs:

50-Night Annual Choice Benefit Terms and Conditions

Members who qualify for an Annual Choice Benefit in 2019 are required to make their Annual Choice Benefit selection by 11:59 pm ET on January 15, 2020. If a qualified member does not make their selection by the deadline of 11:59 pm ET on January 15, 2020, they will receive Five Suite Night Awards as their 2019 Annual Choice Benefit.

All Annual Choice Benefit selections are final and may not be changed after they are made. Please note, the Annual Choice Benefit selection process requires double confirmation. Qualified members are required to click a second confirmation button before finalizing their choice.

A Marriott Bonvoy™ Platinum Elite member who has achieved fifty (50) eligible Elite Night Credits annually is eligible to receive one (1) benefit from the list of available benefits listed below.

Five Elite Night Credits

  1. Upon an eligible Platinum Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Platinum Member will have his/her Member Account credited with five (5) bonus Elite Nights which count toward earning Elite status and Lifetime Elite status. Elite Nights and Elite membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Titanium Elite member as the member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the member selects the five Elite Night Credits as his or her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.

40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands

  1. Upon the member’s selection of the Mattress and Box Spring 40% Discount as his or her Annual Choice Benefit, he or she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of these mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Bed
    3. The Ritz-Carlton Bed
    4. The W Hotels Bed
    5. The Sheraton Bed
    6. The St. Regis Bed
    7. The Courtyard Bed
    8. The JW Marriott Bed
    9. The Renaissance Bed
    10. The Luxury Collection Bed
    11. The Fairfield Bed
    12. The EDITION Hotel Bed
    13. The Gaylord Hotels Bed
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event Marriott Bonvoy suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, Marriott Bonvoy reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to Marriott Bonvoy. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands mattress and box spring 40% discount promotional code is not combinable with other offers. The Marriott brands mattress and box spring 40% discount promotional code is for a single use and is nontransferable. Only the member who elected the Marriott brands mattress and box spring 40% discount as his or her Annual Choice Benefit will be able to redeem the Marriott brands mattress and box spring 40% discount promotional code.To redeem the 40% discount off a mattress and box spring from any of the Company's Marriott Retail brands, call one of the numbers below based on your country of residence.
    • In the United States, call 800-311-0708, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET.
    • In Europe and the Middle East, call 33 1 41 51 51 53 Monday through Friday between 9 a.m. and 6 p.m. CET.
    • In Asia Pacific, call 86 400 627 6876 Monday through Friday between 9 a.m. and 6 p.m. CST
    • Have the promotional code and the member Account Number ready.
  5. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the member who earned the Annual Choice Benefit prior to shipping the applicable merchandise.
  6. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  7. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.

Gift Elite Status

  1. A Platinum Elite member who has achieved fifty (50) eligible Elite Night Credits annually may gift Silver Elite status, and a Titanium Elite member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such member will hold his or her Elite membership for a minimum of a full calendar year. For example, if a member is given the Silver Elite status benefit during the 2019 Eligible Status Year, the member will become a Silver Elite member for the remainder of 2019, all of 2020, and January and February of 2021. The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the member will be downgraded to the Member level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the member to continue having Silver Elite status after February 2021, the member must achieve the Silver Elite Minimum Requirement during the 2020 Eligible Status Year.
  4. Under no circumstances will Marriott Bonvoy provide membership details or personal member information of any members to the member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
If the desired recipient of the gifted status benefit is not currently a member, the desired recipient must register on https://www.marriott.com/loyalty/createAccount/createAccountPage1.mi before the gifted status benefit can be provided.

US$100 Charity Donation: UNICEF US$100 Donation

  1. The US$100 donation from Marriott Bonvoy to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the member who chooses this donation as his or her Annual Choice Benefit.
  2. Marriott Bonvoy cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the US$100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.

Suite Night Awards

Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program eligible paid stays (excluding Advance Purchase Rates) as well as Free Night Award stays and Cash & Points stays.
  2. A member may request to use his or her Suite Night Awards on marriottbonvoy.com or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the member’s account.
  5. Suite Night Awards may be used only when there are enough in the member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free,” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift or used as part of a multiple room reservation; however, a Member may use Suite Night Awards for additional single-room reservations on his/her own stay as long as the Member is present for the stay and the other reservations are under the Member's name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to — but completely separate from — the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked in to a Participating Property.
    6. If a member departs his or her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a member extends his or her reservation and has enough Suite Night Awards to cover the extension, the member may use his or her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands (subject to change at any time; see Marriott Bonvoy Terms and Conditions for full details): The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-suite hotels, Marriott Executive Apartments®, Marriott Vacation Club®, EDITION®, Ritz-Carlton Reserve®, The Ritz-Carlton Destination Clubs® and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact Member Support for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.

75-Night Annual Choice Benefit Terms and Conditions

Members who qualify for an Annual Choice Benefit in 2019 are required to make their Annual Choice Benefit selection by 11:59 pm ET on January 15, 2020. If a qualified member does not make their selection by the deadline of 11:59 pm ET on January 15, 2020, they will receive Five Suite Night Awards as their 2019 Annual Choice Benefit.

All Annual Choice Benefit selections are final and may not be changed after they are made. Please note, the Annual Choice Benefit selection process requires double confirmation. Qualified members are required to click a second confirmation button before finalizing their choice.

A Marriott Bonvoy™ Titanium Elite member who has achieved seventy-five (75) eligible Elite Night Credits annually is eligible to receive one (1) additional benefit from the list of available benefits listed below.

Five Elite Night Credits

  1. Upon an eligible Platinum Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Platinum Member will have his/her Member Account credited with five (5) bonus Elite Nights which count toward earning Elite status and Lifetime Elite status. Elite Nights and Elite membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Titanium Elite member as the member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the member selects the five Elite Night Credits as his or her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.

40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands

  1. Upon the member’s selection of the Mattress and Box Spring 40% Discount as his or her Annual Choice Benefit, he or she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of these mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Bed
    3. The Ritz-Carlton Bed
    4. The W Hotels Bed
    5. The Sheraton Bed
    6. The St. Regis Bed
    7. The Courtyard Bed
    8. The JW Marriott Bed
    9. The Renaissance Bed
    10. The Luxury Collection Bed
    11. The Fairfield Bed
    12. The EDITION Hotel Bed
    13. The Gaylord Hotels Bed
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event Marriott Bonvoy suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, Marriott Bonvoy reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to Marriott Bonvoy. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands mattress and box spring 40% discount promotional code is not combinable with other offers. The Marriott brands mattress and box spring 40% discount promotional code is for a single use and is nontransferable. Only the member who elected the Marriott brands mattress and box spring 40% discount as his or her Annual Choice Benefit will be able to redeem the Marriott brands mattress and box spring 40% discount promotional code.To redeem the 40% discount off a mattress and box spring from any of the Company's Marriott Retail brands, call one of the numbers below based on your country of residence.
    • In the United States, call 800-311-0708, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET.
    • In Europe and the Middle East, call 33 1 41 51 51 53 Monday through Friday between 9 a.m. and 6 p.m. CET.
    • In Asia Pacific, call 86 400 627 6876 Monday through Friday between 9 a.m. and 6 p.m. CST
    • Have the promotional code and the member Account Number ready.
  5. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the member who earned the Annual Choice Benefit prior to shipping the applicable merchandise.
  6. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  7. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.

Gift Elite Status

  1. A Platinum Elite member who has achieved fifty (50) eligible Elite Night Credits annually may gift Gold Elite status, and a Titanium Elite member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such member will hold his or her Elite membership for a minimum of a full calendar year. For example, if a member is given the Gold Elite status benefit during the 2019 Eligible Status Year, the member will become a Gold Elite member for the remainder of 2019, all of 2020, and January and February of 2021. The Gold Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Gold Elite member during the calendar year following such subsequent Eligible Status Year or the member will be downgraded to the Member level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the member to continue having Gold Elite status after February 2021, the member must achieve the Gold Elite Minimum Requirement during the 2020 Eligible Status Year.
  4. Under no circumstances will Marriott Bonvoy provide membership details or personal member information of any members to the member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
  5. If the desired recipient of the gifted status benefit is not currently a member, the desired recipient must register at https://www.marriott.com/loyalty/createAccount/createAccountPage1.mi before the gifted status benefit can be provided.

US$100 Charity Donation: UNICEF US$100 Donation

  1. The US$100 donation from Marriott Bonvoy to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the member who chooses this donation as his or her Annual Choice Benefit.
  2. Marriott Bonvoy cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the US$100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.

Suite Night Awards

Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program eligible paid stays (excluding Advance Purchase Rates) as well as Free Night Award stays and Cash & Points stays.
  2. A member may request to use his or her Suite Night Awards on marriottbonvoy.com or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the member’s account.
  5. Suite Night Awards may be used only when there are enough in the member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free,” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift or used as part of a multiple room reservation; however, a Member may use Suite Night Awards for additional single-room reservations on his/her own stay as long as the Member is present for the stay and the other reservations are under the Member's name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to — but completely separate from — the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked in to a Participating Property.
    6. If a member departs his or her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a member extends his or her reservation and has enough Suite Night Awards to cover the extension, the member may use his or her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands (subject to change at any time; see Marriott Bonvoy Terms and Conditions for full details): The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-suite hotels, Marriott Executive Apartments®, Marriott Vacation Club®, EDITION®, Ritz-Carlton Reserve®, The Ritz-Carlton Destination Clubs® and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact Member Support for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.

One Free Night Award

  1. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is earned in 2019, the deadline for redemption is December 31, 2020).
  2. The Free Night Award will be credited to the Titanium Elite member's account within two (2) weeks of the member selecting this option as his or her Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room. Members can use their award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.
  3. The Free Night Award includes all applicable taxes; however, the Titanium Elite member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.
  4. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.
  5. An eligible Marriott Bonvoy member should check his or her member account to confirm the expiration date of his or her Free Night Award.
  6. For legacy SPG® members, any Free Night Award(s) previously awarded as an Annual Choice Benefit that have not yet been redeemed are now valued up to 40,000 points and will have the same expiration date.
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FAQ : Selecting Annual Choice Benefit

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Old Jan 14, 2019, 10:40 pm
  #571  
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Originally Posted by leemaj
After you make your 50 night selection, does it then let you do it for 75 nights? I am paranoid that maybe they counted wrong or something and if I select SNAs for my 50 night I won't be able to go back and change to elite night credits.
Please explain what you mean about counting wrong and being paranoid that you can't go back and change SNAs to elite night credits.

If you select SNAs for your 50-night credit then you won't be able to go back and change your 50-night selection to elite night credits. Nothing to be paranoid about. You make your choice for 50 nights and move on.

Unless you mean, you select SNAs for 50 nights and then are expecting to be able to make a new selection for 75 nights (in your example elite night credits). This is exactly what happens. Or at least it should if the IT was working properly.
ftrichard is offline  
Old Jan 14, 2019, 10:54 pm
  #572  
formerly leemaj
 
Join Date: Jul 2004
Location: California
Programs: Bonvoy Titanium and LTP, Hyatt Globalist, UA Gold, SW Companion Pass
Posts: 217
Originally Posted by ftrichard
Please explain what you mean about counting wrong and being paranoid that you can't go back and change SNAs to elite night credits.

If you select SNAs for your 50-night credit then you won't be able to go back and change your 50-night selection to elite night credits. Nothing to be paranoid about. You make your choice for 50 nights and move on.

Unless you mean, you select SNAs for 50 nights and then are expecting to be able to make a new selection for 75 nights (in your example elite night credits). This is exactly what happens. Or at least it should if the IT was working properly.
I ended the year with 75 nights (assuming everything was counting correctly). My irrational fear is that I will select my 50 night benefit as SNAs, and then somehow my nights get adjusted and I end up with some number just under 75, in which case using the elite night credits would have been the way to go. It wouldn't be the first time Marriott messed up on totaling nights.

For those of you who hit 75 nights at end of year, did you get an e-mail acknowledging it? So far I haven't seen anything, so I am relying on the app's counter from December plus a stay posting in Jan (but showing 0 nights in 2019).
LifetimeUpgrade is offline  
Old Jan 14, 2019, 11:04 pm
  #573  
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Originally Posted by leemaj
I ended the year with 75 nights (assuming everything was counting correctly). My irrational fear is that I will select my 50 night benefit as SNAs, and then somehow my nights get adjusted and I end up with some number just under 75, in which case using the elite night credits would have been the way to go. It wouldn't be the first time Marriott messed up on totaling nights.

For those of you who hit 75 nights at end of year, did you get an e-mail acknowledging it? So far I haven't seen anything, so I am relying on the app's counter from December plus a stay posting in Jan (but showing 0 nights in 2019).
Ok. I understand. One thing's for sure: after you make your 50-night choice then you cannot go back and change it. If you have a record of your accrued nights in December and the additional nights from December that posted January then you're in no different position to many others including myself.

I reached 75 nights on December 31 and didn't get an email to mark this momentous occasion. But then I've not had an email from Marriott since the August merger so I read nothing into this.

If you're sure of your maths and have the proof of PPE qualification in 2018 for your own peace of mind then knock yourself out and choose SNAs. Just bear in mind that those of us in this position are not currently able to choose the 75-night benefits (see upthread). This is being investigated.
ftrichard is offline  
Old Jan 15, 2019, 12:03 am
  #574  
 
Join Date: Apr 2009
Posts: 298
Originally Posted by crimsona
Site is back up, but all expiry dates are end of this year, and not next year, even if you chose it in 2019

You're all set.

YOUR ANNUAL CHOICE BENEFIT IS CONFIRMED:
ONE FREE NIGHT AWARD.

You will receive a confirmation email.

Your one Free Night Award will be deposited into your account within two weeks of making your selection.

Here’s how to redeem your one Free Night Award:

Your Free Night Award is given to you in the form of an e-certificate.

Earned Awards

  • Unused Certificates (1)75 NIGHT ANNUAL CHOICE BENEFIT:FREE NIGHT UP TO 40,000 POINTS

    Expires: 12/31/2019
  • Suite Night Awards (5)

    Expires: 12/31/2019
Which is just the new Marriott IT way again. In the explanations it reads: When you choose your benefit in 2019 it will expire 12/31/2020. Could the Lurkers please clarify?
funkbandit is offline  
Old Jan 15, 2019, 12:21 am
  #575  
 
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 688
P75 here and https://choice-benefit.marriott.com won't let me pick my choice for my 75night which was achieved after my new years eve stay. All it shows is what I picked for my P50 benefit.

We will credit your account with five Elite Night Credits in the next 48 hours.

You're five nights closer to achieving more benefits.

Members who stay at least 75 eligible nights in a calendar year enjoy:
  • 75% bonus points on stays
  • 48-hour reservation guarantee
  • Additional Annual Choice Benefit

On the top page on my profile it shows I'm "Platinum Premier Lifetime Elite". That's not the case, I'm only Platinum Premier elite with no lifetime status.
My nights are right so something is off here.

Marriott IT?
joakgarp is offline  
Old Jan 15, 2019, 12:58 am
  #576  
 
Join Date: Nov 2018
Programs: AA, Delta, Marriott, IHG
Posts: 250
Originally Posted by joakgarp
P75 here and https://choice-benefit.marriott.com won't let me pick my choice for my 75night which was achieved after my new years eve stay. All it shows is what I picked for my P50 benefit.

We will credit your account with five Elite Night Credits in the next 48 hours.

You're five nights closer to achieving more benefits.

Members who stay at least 75 eligible nights in a calendar year enjoy:
  • 75% bonus points on stays
  • 48-hour reservation guarantee
  • Additional Annual Choice Benefit

On the top page on my profile it shows I'm "Platinum Premier Lifetime Elite". That's not the case, I'm only Platinum Premier elite with no lifetime status.
My nights are right so something is off here.

Marriott IT?

Ditto.
Ripley62 is offline  
Old Jan 15, 2019, 1:32 am
  #577  
 
Join Date: Jul 2002
Location: SYD, Australia......Hotels: HHon LT Diamond, Hyatt LT Glob, Marriott AMB (LT Gold), IHG AMB (20 years of SCC and RoyAMB dropped 2024)...Airlines: BA GGL (OW Emerald), LH FTL (*S), QF Plat (LT Gold), VA, UA Silver (*S), SQ Silver (*S)
Posts: 2,101
Do I need to combine accounts for the 75 night gift?

in 2018 I had 70 nights in my SPG account and more than 5 in my Ritz account. Does Marriott automatically combine the nights in both accounts for me to choose the 75 night gift? Or do I have to combine the accounts? If so, can I still do it now and they will look at my combined 2018 nights or did I have to do this last year and I am now only Platinum? It's all too confusing....

By the way, I did not get any notification about the 50 night gift from my SPG account but probably would choose the SNAs anyway, so did not bother following up.
Sydfly is offline  
Old Jan 15, 2019, 2:34 am
  #578  
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Originally Posted by Sydfly
in 2018 I had 70 nights in my SPG account and more than 5 in my Ritz account. Does Marriott automatically combine the nights in both accounts for me to choose the 75 night gift? Or do I have to combine the accounts? If so, can I still do it now and they will look at my combined 2018 nights or did I have to do this last year and I am now only Platinum? It's all too confusing....

By the way, I did not get any notification about the 50 night gift from my SPG account but probably would choose the SNAs anyway, so did not bother following up.
Yes, you have to combine accounts to create a single account with a single total. That's what everyone's been doing since August. Whether it will work today retrospectively for your 2018 totals (given that we're now in 2019 and your current totals are probably zero) is anyone's guess but as a betting man I would bet heavily against you. You have nothing to lose by combining your two accounts today. Right now. Do it. You probably have nothing to gain either (ie Platinum Premier Elite status from 2018 for 2019). But you never know.
ftrichard is offline  
Old Jan 15, 2019, 2:37 am
  #579  
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Originally Posted by Ripley62
Ditto.
Good. There's lots of us in this situation. Therefore it's a "known widespread situation" and will be fixed.

I want my free night award.
ftrichard is offline  
Old Jan 15, 2019, 3:01 am
  #580  
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Programs: Marriott Ti/LTP
Posts: 1,329
So what’s up with the dec 31 2019 expiration for the free night?
GoSh4rks is offline  
Old Jan 15, 2019, 3:48 am
  #581  
 
Join Date: Jul 2002
Location: SYD, Australia......Hotels: HHon LT Diamond, Hyatt LT Glob, Marriott AMB (LT Gold), IHG AMB (20 years of SCC and RoyAMB dropped 2024)...Airlines: BA GGL (OW Emerald), LH FTL (*S), QF Plat (LT Gold), VA, UA Silver (*S), SQ Silver (*S)
Posts: 2,101
Originally Posted by ftrichard
Yes, you have to combine accounts to create a single account with a single total. That's what everyone's been doing since August. Whether it will work today retrospectively for your 2018 totals (given that we're now in 2019 and your current totals are probably zero) is anyone's guess but as a betting man I would bet heavily against you. You have nothing to lose by combining your two accounts today. Right now. Do it. You probably have nothing to gain either (ie Platinum Premier Elite status from 2018 for 2019). But you never know.
My accounts are linked, of course, but I didn't combine them as I am still trying to sort out some points issues with my SPG account and I always feared it would make it even more difficult/worse if I combined accounts given all the IT issues they are having.
Sydfly is offline  
Old Jan 15, 2019, 3:50 am
  #582  
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Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Looks like it may be working again. Posted in another thread:

Originally Posted by GundamWing01
PSA: choice benefit page is up and running. looks like it works now and its correctly showing 75 night selection options for me.
Originally Posted by GundamWing01
margarita girl is offline  
Old Jan 15, 2019, 5:14 am
  #583  
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Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Originally Posted by leemaj
After you make your 50 night selection, does it then let you do it for 75 nights? I am paranoid that maybe they counted wrong or something and if I select SNAs for my 50 night I won't be able to go back and change to elite night credits.
I already made my 50 night selection in November. In fact I specifically picked the 5 nights because a couple trips came up last minute to give my a pathway to hit exactly 75 for the year.

Which makes this even more frustrating -- especially because it was Marriott IT that didn't post the extra 3 nights before Jan 1. I'm assuming the screwed up logic is because the system isn't validating status that was properly earned in 2018 but wasn't processed by the system until 2019 -- which in my case the final stay ended on Dec 26 but didn't post until Jan 7 after a missing stay request.
Duke787 is offline  
Old Jan 15, 2019, 5:24 am
  #584  
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Originally Posted by Sydfly
My accounts are linked, of course, but I didn't combine them as I am still trying to sort out some points issues with my SPG account and I always feared it would make it even more difficult/worse if I combined accounts given all the IT issues they are having.
Hmm. Well, it doesn't matter why you didn't combine them or what fears you had. Linking accounts just enabled the easy transfer of points. You could have combined into the SPG account to maintain your (new) SPG account number and simply added the RC nights to the SPG ones in 2018. But it doesn't matter. I don't mean to lecture you. What's done is done. We look ahead.

The fact is, you can combine now and start 2019 as a Platinum with a single account. Currently you only lose an extra 0.25x bonus points which is the only significant published difference between Platinum and Platinum Premier.
ftrichard is offline  
Old Jan 15, 2019, 5:28 am
  #585  
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Originally Posted by GoSh4rks
So what’s up with the dec 31 2019 expiration for the free night?
I don't think it's the 31 December night itself that is the problem. I think it's the total nights you had in your account on 31 December. Any posts after that do not appear to be recognised (yet). Of course that includes anyone who stayed - and is relying on - 31 December and anyone who had a missing stay from 2018 that got posted in 2019 (as all stayed on 31 December must have done too).

This is a widespread problem and it's still there. They'll fix it.
ftrichard is offline  


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