Selecting Annual Choice Benefit

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Old Apr 14, 19, 9:14 pm   -   Wikipost
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Last edit by: margarita girl
Wiki Link
The link for selecting your benefit:
https://choice-benefit.marriott.com/

Once you stay at least 50 eligible nights, you'll get to choose one of these Annual Choice Benefits:
  • Five Suite Night Awards™
  • The gift of Silver Elite status for a friend or family member
  • Five Elite Night Credits
  • $100 (USD) donation to UNICEF
  • 40% off your favorite hotel bed
Annual Choice Benefit: As described in section 4.3.c.vi, a Platinum Premier Elite Member who has achieved 75 Elite Night Credits annually is eligible to receive one additional benefit from the list of available benefits listed below: Platinum Premier Elite Annual Choice Benefit Options:

· Five (5) Suite Night Awards™
· 40% off bed
· $100 Charity Donation
· The gift of Gold Elite status for a friend or family member
· Five (5) Elite Night Credits
· One (1) Free Night Award

The list of Annual Choice Benefits is subject to change at any time. Once a Platinum Elite Member becomes eligible to receive the Annual Choice Benefit, he/she must choose his/her Annual Choice Benefit by visiting the following sites: For Marriott Rewards®: https://choice-benefit.marriott.com/en-us/marriott-rewards/; for SPG®: https://choice-benefit.marriott.com/en-us/starwood-preferred-guest/; for The Ritz-Carlton Rewards®: https://choice-benefit.marriott.com/en-us/ritz-carlton-rewards/ and selecting one of the Annual Choice Benefits. A selection must be made through one of the above methods and may not be made through Member Support. All Annual Choice Benefit selections are final and may not be changed after they are made. In the event that an eligible Platinum Elite member fails to select an Annual Choice Benefit by January 14 of the year following the applicable Qualifying Period, the Member will receive five (5) Suite Night Awards as his/her Annual Choice Benefit. One Free Night Awardi. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is selected in 2019, the deadline for redemption is December 31, 2020).ii. The Free Night Award will be credited to the Platinum Premier Elite Member's account within two (2) weeks of the Platinum Premier Elite Member selecting this option as his/her Platinum Premier Elite Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room.iii. Members can use their Award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.iv. The Free Night Award includes all applicable taxes; however, the Platinum Premier Elite Member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.v. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.vi. An eligible Loyalty Program Member should check his/her Member account to confirm the expiration date of his/her Free Night Award.vii. Any Free Night Award(s) previously awarded to SPG Members as an Annual Choice Benefit which have not yet been redeemed have changed in value and are now valued up to 40,000 points and will have the same expiration date.

T&Cs:

Platinum Elite Annual Choice Benefit

A Platinum Elite Member who has achieved fifty (50) eligible Elite Night Credits annually is eligible to receive one (1) additional benefit from the list of available benefits listed below.
Five Elite Night Credits
  1. Upon an eligible Platinum Elite or Platinum Premier Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Member will have his/her Member account credited with five (5) bonus Elite Nights which count toward earning Elite status only. These bonus Elite Nights do not count toward Lifetime status. Elite Nights and Elite Membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the Member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Platinum Premier Elite Member as the Member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the Member selects the Five Elite Night Credits as his/her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.
Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program-eligible paid stays as well as Free Night Award stays and Cash & Points stays.
  2. A Member may request to use their Suite Night Awards on Loyalty Program websites or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the Member’s account.
  5. Suite Night Awards may be used only when there are enough in the Member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift; however, a Member may use Suite Night Awards for additional rooms on his/her own stay as long as the Member is present for the stay and the other rooms are under the Member’s name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option(s) is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to – but completely separate from – the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the Member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked-in to a Participating Property.
    6. If a Member departs his/her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a Member extends his/her reservation and has enough Suite Night Awards to cover the extension, the Member may use his/her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands: The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-Suite Hotels, Marriott Executive Apartments®, Marriott Vacation Club® EDITION, Ritz-Carlton Reserve, Ritz-Carlton Destination Clubs and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact a Customer Engagement Center for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.
Gift Elite Status
  1. A Platinum Elite Member who has achieved fifty (50) eligible Elite Night Credits annually may gift Silver Elite status, and a Platinum Premier Elite Member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a Member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the Member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such Member will hold his/her Elite membership for a minimum of a full calendar year. For example, if a Member is given the Silver Elite status benefit during the 2018 Eligible Status Year, the Member will become a Silver Elite member for the remainder of 2018, all of 2019, and January and February of 2020. The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the Member will be downgraded to the subsequent level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the Member to continue having Silver Elite status after February 2020, the Member must achieve the Silver Elite Minimum Requirement during the 2019 Eligible Status Year in order to continue to be a Silver Elite Member after February of the 2020 Eligible Status Year.
  4. Under no circumstances will the Loyalty Program provide membership details or personal Member information of any Members to the Member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
  5. If the desired recipient of the gifted status benefit is not currently a Member, the desired recipient must register on marriottrewards.com/join, ritzcarltonrewards.com or spg.com/join before the gifted status benefit can be provided to him/her.
$100 Charity Donation: UNICEF $100 Donation
  1. The $100 donation from the Marriott Loyalty Program to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the Platinum Elite or Platinum Premier Elite Member who chooses this donation as his/her Annual Choice Benefit.
  2. The Marriott Loyalty Program cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the $100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.
40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands
  1. Upon the Platinum Elite or Platinum Premier Elite Member’s selection of the Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit, he/she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of the below 16 Marriott Retail Brands’ mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Foam Bed
    3. The Marriott Innerspring Bed
    4. The Ritz-Carlton Bed
    5. The W Hotels Bed
    6. The Sheraton Signature Bed
    7. The St. Regis Bed
    8. Courtyard Foam Bed
    9. Courtyard Innerspring Bed
    10. The JW Marriott Bed
    11. The Renaissance Bed
    12. The Bed by The Luxury Collection
    13. The Fairfield Foam Bed
    14. The Fairfield Innerspring Bed
    15. EDITION Hotel Bed
    16. Gaylord Hotels Mattress & Box Spring
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event the Loyalty Program suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, the Loyalty Program reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to the Loyalty Program. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is not combinable with other offers. The Marriott Brands Mattress and Box Spring 40% Discount promotional code is for a single use and is nontransferable. Only the Platinum Elite Member or Platinum Premier Elite Member who elected the Marriott Brands Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit will be able to redeem the Marriott Brands Mattress and Box Spring 40% Discount promotional code.
  5. To redeem the 40% discount off of a Mattress and Box Spring from any of the Company's Marriott Retail brands, call us at 877-777-5418 in the United States, or internationally call +33 1 41 51 51 55, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET. Have the promotional code and the Member Account Number ready.
  6. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the Member who earned the Platinum Elite Annual Choice Benefit prior to shipping the applicable merchandise.
  7. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  8. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.

Platinum Premier Elite Annual Choice Benefit

A Platinum Premier Elite Member who has achieved seventy-five (75) eligible Elite Night Credits annually is eligible to receive one (1) additional benefit from the list of available benefits listed below.
Five Elite Night Credits
  1. Upon an eligible Platinum Elite or Platinum Premier Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Member will have his/her Member account credited with five (5) bonus Elite Nights which count toward earning Elite status only. These bonus Elite Nights do not count toward Lifetime status. Elite Nights and Elite Membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the Member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Platinum Premier Elite Member as the Member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the Member selects the Five Elite Night Credits as his/her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.
Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program-eligible paid stays as well as Free Night Award stays and Cash & Points stays.
  2. A Member may request to use their Suite Night Awards on Loyalty Program websites or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the Member’s account.
  5. Suite Night Awards may be used only when there are enough in the Member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift; however, a Member may use Suite Night Awards for additional rooms on his/her own stay as long as the Member is present for the stay and the other rooms are under the Member’s name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option(s) is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to – but completely separate from – the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the Member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked-in to a Participating Property.
    6. If a Member departs his/her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a Member extends his/her reservation and has enough Suite Night Awards to cover the extension, the Member may use his/her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands: The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-Suite Hotels, Marriott Executive Apartments®, Marriott Vacation Club® EDITION, Ritz-Carlton Reserve, Ritz-Carlton Destination Clubs and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact a Customer Engagement Center for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.
Gift Elite Status
  1. A Platinum Elite Member who has achieved fifty (50) eligible Elite Night Credits annually may gift Silver Elite status, and a Platinum Premier Elite Member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a Member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the Member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such Member will hold his/her Elite membership for a minimum of a full calendar year. For example, if a Member is given the Silver Elite status benefit during the 2018 Eligible Status Year, the Member will become a Silver Elite member for the remainder of 2018, all of 2019, and January and February of 2020. The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the Member will be downgraded to the subsequent level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the Member to continue having Silver Elite status after February 2020, the Member must achieve the Silver Elite Minimum Requirement during the 2019 Eligible Status Year in order to continue to be a Silver Elite Member after February of the 2020 Eligible Status Year.
  4. Under no circumstances will the Loyalty Program provide membership details or personal Member information of any Members to the Member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
  5. If the desired recipient of the gifted status benefit is not currently a Member, the desired recipient must register on marriottrewards.com/join, ritzcarltonrewards.com or spg.com/join before the gifted status benefit can be provided to him/her.
$100 Charity Donation: UNICEF $100 Donation
  1. The $100 donation from the Marriott Loyalty Program to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the Platinum Elite or Platinum Premier Elite Member who chooses this donation as his/her Annual Choice Benefit.
  2. The Marriott Loyalty Program cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the $100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.
40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands
  1. Upon the Platinum Elite or Platinum Premier Elite Member’s selection of the Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit, he/she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of the below 16 Marriott Retail Brands’ mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Foam Bed
    3. The Marriott Innerspring Bed
    4. The Ritz-Carlton Bed
    5. The W Hotels Bed
    6. The Sheraton Signature Bed
    7. The St. Regis Bed
    8. Courtyard Foam Bed
    9. Courtyard Innerspring Bed
    10. The JW Marriott Bed
    11. The Renaissance Bed
    12. The Bed by The Luxury Collection
    13. The Fairfield Foam Bed
    14. The Fairfield Innerspring Bed
    15. EDITION Hotel Bed
    16. Gaylord Hotels Mattress & Box Spring
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event the Loyalty Program suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, the Loyalty Program reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to the Loyalty Program. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is not combinable with other offers. The Marriott Brands Mattress and Box Spring 40% Discount promotional code is for a single use and is nontransferable. Only the Platinum Elite Member or Platinum Premier Elite Member who elected the Marriott Brands Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit will be able to redeem the Marriott Brands Mattress and Box Spring 40% Discount promotional code.
  5. To redeem the 40% discount off of a Mattress and Box Spring from any of the Company's Marriott Retail brands, call us at 877-777-5418 in the United States, or internationally call +33 1 41 51 51 55, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET. Have the promotional code and the Member Account Number ready.
  6. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the Member who earned the Platinum Elite Annual Choice Benefit prior to shipping the applicable merchandise.
  7. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  8. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.
One Free Night Award
  1. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is selected in 2019, the deadline for redemption is December 31, 2020).
  2. The Free Night Award will be credited to the Platinum Premier Elite Member's account within two (2) weeks of the Platinum Premier Elite Member selecting this option as his/her Platinum Premier Elite Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room.
  3. Members can use their Award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.
  4. The Free Night Award includes all applicable taxes; however, the Platinum Premier Elite Member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.
  5. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.
  6. An eligible Loyalty Program Member should check his/her Member account to confirm the expiration date of his/her Free Night Award.
  7. Any Free Night Award(s) previously awarded to SPG Members as an Annual Choice Benefit which have not yet been redeemed have changed in value and are now valued up to 40,000 points and will have the same expiration date.
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Old Aug 31, 18, 2:00 am
  #181  
 
Join Date: Nov 2004
Location: Dubai
Programs: BA Gold, FB Plat, EK Silver, MR AMB
Posts: 1,975
Originally Posted by MilesTalk View Post
I am now able, by using a desktop browser, to get to where my existing SPG reservation allows me to attempt to add SNAs to my reservation with this link on the reservation page:

TAKE AN UPGRADE. YOU’VE EARNED IT.

Each Suite Night Award is good for a one-night upgrade to a suite or select premium room.Use yours to upgrade now.
START UPGRADE REQUEST

And then? I get a login page to the "old" SPG website where it wants a username and password - except it will not accept my old SPG username/pass, my new SPG account number, or my master Marriott account number.

Anyone have any idea how I get past that?

Would love to know as well... frustrating!
yyzlhr is offline  
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Old Aug 31, 18, 3:39 am
  #182  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: New Delhi, India
Programs: Bonvoy Ambassador & Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 26,218
Originally Posted by margarita girl View Post
Marriott is redefining "suite"! I had the same experience with Renaissance BCN. My SNA could be used to upgrade to a 32 sqm Executive Room.
similar situation here at another renaissance property....i have a 30sqm queen room booked & the sna is only allowing me to choose between a 35 sqm double queen room or a 38 sqm king room....very disappointing....
Keyser is online now  
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Old Aug 31, 18, 6:40 am
  #183  
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1KMM, Hyatt Explorist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 19,259
Originally Posted by yyzlhr View Post



Would love to know as well... frustrating!
Not just applying SNAs, but changing any legacy SPG rez w/the "old" formatting (vs. the new Marriott style)...it's FUBAR
UA-NYC is online now  
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Old Aug 31, 18, 6:54 am
  #184  
 
Join Date: Jul 2018
Posts: 50
Could someone please tell me where the SNAs "show up"? I selected them yesterday and still can't find them but then again, I don't know where to look.

Also, are SNAs first come, first serve? Will attaching them 9 months prior to a stay put me ahead of someone who attaches 2 weeks before their stay? Or is it based on status/some other method?

Thanks so much!!!
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Old Aug 31, 18, 6:57 am
  #185  
 
Join Date: Oct 2009
Programs: AC, DL, Marriott, SPG, Fairmont, Best Western
Posts: 1,693
I made a mistake in my selection (selected 5 elite nights instead of 5 suite night awards). Can it be changed after the fact ?
MasterGeek is online now  
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Old Aug 31, 18, 7:14 am
  #186  
 
Join Date: Sep 2010
Location: Chicago
Programs: BonVoyage LTT (RIP SPG); Hyatt Somethingorother; UA Silver
Posts: 893
Originally Posted by MasterGeek View Post
I made a mistake in my selection (selected 5 elite nights instead of 5 suite night awards). Can it be changed after the fact ?
Unfortunately not. Selections are final.
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Old Aug 31, 18, 7:55 am
  #187  
 
Join Date: Nov 2010
Location: SAN
Programs: DL DM, DL 1.2 MM , Hilton Diamond, Marriott Platinum, Total Rewards Diamond
Posts: 739
Originally Posted by wanderlust99 View Post
Could someone please tell me where the SNAs "show up"? I selected them yesterday and still can't find them but then again, I don't know where to look.

Also, are SNAs first come, first serve? Will attaching them 9 months prior to a stay put me ahead of someone who attaches 2 weeks before their stay? Or is it based on status/some other method?

Thanks so much!!!
I got an email acknowledging my choice right after making the choice saying they were in my acct. Two mornings later, a rep said she could see them, but they still didn't show up where I could see them for several more hours. If you just selected them yesterday (and assuming you got the email acknowledgement) I'd probably give it a little while longer.

The easiest way to see if they are there is to look at your upcoming trips. Right at the top of that page (for me) it says " You have 1 Suite Night Award(s) available. To request a room upgrade, click View/Modify on an upcoming reservation." It originally said 5 but I clicked on one of my reservations and applied 4 awards.

Can't answer if they are first come/first serve. I could be wrong but I'm guessing they'd probably award them based on status when they start looking 5 days before the arrival with date of selection being a tie breaker but I don't know for sure.
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Old Aug 31, 18, 9:04 am
  #188  
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As for where it shows up, you'll see it prominently in your app once it's there. If you don't see it, it's not there yet.

As well, while I was never able to apply it via the website, an agent was able to add it to my reservation. For SPG hotels, you'll do best calling the old SPG Plat line number as they are more familiar with SNAs.
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Old Aug 31, 18, 10:07 am
  #189  
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Originally Posted by wanderlust99 View Post
Could someone please tell me where the SNAs "show up"? I selected them yesterday and still can't find them but then again, I don't know where to look.

Also, are SNAs first come, first serve? Will attaching them 9 months prior to a stay put me ahead of someone who attaches 2 weeks before their stay? Or is it based on status/some other method?

Thanks so much!!!
My wife's showed up on both the Overview page and the Activity page. They also showed up, a day later, in the various reservation pages. This is on the website. Did not look for them on the app.
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Old Aug 31, 18, 10:45 am
  #190  
 
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Suite night awards

can I split the 5 nights into two stays? And has anyone had any luck using them at Swan or Dolphin in diseyworld
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Old Aug 31, 18, 10:49 am
  #191  
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Originally Posted by Kim Scanlon Klein View Post
can I split the 5 nights into two stays? And has anyone had any luck using them at Swan or Dolphin in diseyworld
You can split the SNAs however you wish, they are good for 5 days, all at once, or one at a time. They must cover the entire rez, so no asking for a single night of multiple.
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Old Aug 31, 18, 11:23 am
  #192  
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Wow, just used the SNA feature - it was nice! I selected my reservation, then clicked on the confirmation #... when I got to the details page there was a clear section to apply for an upgrade -- when I clicked through it showed the rooms available for request.

I applied for a pretty nice upgrade - from a Studio Suite to the Dynasty Suite at the Renaissance Harbor View in Hong Kong... not sure I'll get that (~$300 USD per night difference), but it was nice that I could see the options and only request an upgrade to that room. There are two options between my current Studio and the Dynasty, and neither of those are really a huge upgrade from my perspective. The Studio Suite is a really nice and I've stayed in the same room my last 3 trips (the last 2 by request) and don't really care about a minor upgrade if I'm using this new benefit.

I don't mind that I'm using these pretty quickly because this is a vacation and I'm fairly certain that I'm going to hit 75 nights this year and get another 5 SNAs - I'm at 57 nights now, with 8 nights booked over the next 3 weeks, so only have to stay 10 nights between Oct 1st - Dec 31st.

Fingers crossed!
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Old Aug 31, 18, 11:33 am
  #193  
 
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I did a platinum challenge earlier this year to hit platinum after 18 nights and just hit the 50 nights threshold today.

I click the view gift and see the following option:

We’re sorry.
You're not yet eligible to choose an Annual Choice Benefit. Once you stay at least 50 eligible nights in a qualifying period, you'll get to choose one of these Annual Choice Benefits...

Is this normal? Also, is it possible to check what kind of rooms are available for the Renaissance Hong Kong harbourview, Courtyard Hong Kong are eligible for with regards to the SNA?

TIA!
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Old Aug 31, 18, 11:36 am
  #194  
 
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For those that selected the SNA awards and have them posted to their account what is the expiration date on them? I'm assuming 12/31/19?

I've held off on selecting mine until I hear confirmation that the expiration follows the old SPG program.

Thanks,
RM
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Old Aug 31, 18, 11:42 am
  #195  
 
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Originally Posted by RobOnLI View Post
For those that selected the SNA awards and have them posted to their account what is the expiration date on them? I'm assuming 12/31/19?

I've held off on selecting mine until I hear confirmation that the expiration follows the old SPG program.

Thanks,
RM

Do Suite Night Awards expire?

Yes, Suite Night Awards expire on December 31st of the year following the year in which you earned them. For example, if you achieve Platinum Elite status with 50 nights on October 1, 2018, and select the Suite Night Awards as your Elite Choice Benefit, you’ll be able to use them through December 31, 2019.
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