Selecting Annual Choice Benefit

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Old Apr 14, 19, 9:14 pm   -   Wikipost
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Wiki Link
The link for selecting your benefit:
https://choice-benefit.marriott.com/

Once you stay at least 50 eligible nights, you'll get to choose one of these Annual Choice Benefits:
  • Five Suite Night Awards™
  • The gift of Silver Elite status for a friend or family member
  • Five Elite Night Credits
  • $100 (USD) donation to UNICEF
  • 40% off your favorite hotel bed
Annual Choice Benefit: As described in section 4.3.c.vi, a Platinum Premier Elite Member who has achieved 75 Elite Night Credits annually is eligible to receive one additional benefit from the list of available benefits listed below: Platinum Premier Elite Annual Choice Benefit Options:

· Five (5) Suite Night Awards™
· 40% off bed
· $100 Charity Donation
· The gift of Gold Elite status for a friend or family member
· Five (5) Elite Night Credits
· One (1) Free Night Award

The list of Annual Choice Benefits is subject to change at any time. Once a Platinum Elite Member becomes eligible to receive the Annual Choice Benefit, he/she must choose his/her Annual Choice Benefit by visiting the following sites: For Marriott Rewards®: https://choice-benefit.marriott.com/en-us/marriott-rewards/; for SPG®: https://choice-benefit.marriott.com/en-us/starwood-preferred-guest/; for The Ritz-Carlton Rewards®: https://choice-benefit.marriott.com/en-us/ritz-carlton-rewards/ and selecting one of the Annual Choice Benefits. A selection must be made through one of the above methods and may not be made through Member Support. All Annual Choice Benefit selections are final and may not be changed after they are made. In the event that an eligible Platinum Elite member fails to select an Annual Choice Benefit by January 14 of the year following the applicable Qualifying Period, the Member will receive five (5) Suite Night Awards as his/her Annual Choice Benefit. One Free Night Awardi. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is selected in 2019, the deadline for redemption is December 31, 2020).ii. The Free Night Award will be credited to the Platinum Premier Elite Member's account within two (2) weeks of the Platinum Premier Elite Member selecting this option as his/her Platinum Premier Elite Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room.iii. Members can use their Award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.iv. The Free Night Award includes all applicable taxes; however, the Platinum Premier Elite Member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.v. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.vi. An eligible Loyalty Program Member should check his/her Member account to confirm the expiration date of his/her Free Night Award.vii. Any Free Night Award(s) previously awarded to SPG Members as an Annual Choice Benefit which have not yet been redeemed have changed in value and are now valued up to 40,000 points and will have the same expiration date.

T&Cs:

Platinum Elite Annual Choice Benefit

A Platinum Elite Member who has achieved fifty (50) eligible Elite Night Credits annually is eligible to receive one (1) additional benefit from the list of available benefits listed below.
Five Elite Night Credits
  1. Upon an eligible Platinum Elite or Platinum Premier Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Member will have his/her Member account credited with five (5) bonus Elite Nights which count toward earning Elite status only. These bonus Elite Nights do not count toward Lifetime status. Elite Nights and Elite Membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the Member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Platinum Premier Elite Member as the Member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the Member selects the Five Elite Night Credits as his/her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.
Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program-eligible paid stays as well as Free Night Award stays and Cash & Points stays.
  2. A Member may request to use their Suite Night Awards on Loyalty Program websites or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the Member’s account.
  5. Suite Night Awards may be used only when there are enough in the Member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift; however, a Member may use Suite Night Awards for additional rooms on his/her own stay as long as the Member is present for the stay and the other rooms are under the Member’s name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option(s) is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to – but completely separate from – the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the Member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked-in to a Participating Property.
    6. If a Member departs his/her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a Member extends his/her reservation and has enough Suite Night Awards to cover the extension, the Member may use his/her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands: The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-Suite Hotels, Marriott Executive Apartments®, Marriott Vacation Club® EDITION, Ritz-Carlton Reserve, Ritz-Carlton Destination Clubs and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact a Customer Engagement Center for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.
Gift Elite Status
  1. A Platinum Elite Member who has achieved fifty (50) eligible Elite Night Credits annually may gift Silver Elite status, and a Platinum Premier Elite Member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a Member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the Member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such Member will hold his/her Elite membership for a minimum of a full calendar year. For example, if a Member is given the Silver Elite status benefit during the 2018 Eligible Status Year, the Member will become a Silver Elite member for the remainder of 2018, all of 2019, and January and February of 2020. The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the Member will be downgraded to the subsequent level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the Member to continue having Silver Elite status after February 2020, the Member must achieve the Silver Elite Minimum Requirement during the 2019 Eligible Status Year in order to continue to be a Silver Elite Member after February of the 2020 Eligible Status Year.
  4. Under no circumstances will the Loyalty Program provide membership details or personal Member information of any Members to the Member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
  5. If the desired recipient of the gifted status benefit is not currently a Member, the desired recipient must register on marriottrewards.com/join, ritzcarltonrewards.com or spg.com/join before the gifted status benefit can be provided to him/her.
$100 Charity Donation: UNICEF $100 Donation
  1. The $100 donation from the Marriott Loyalty Program to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the Platinum Elite or Platinum Premier Elite Member who chooses this donation as his/her Annual Choice Benefit.
  2. The Marriott Loyalty Program cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the $100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.
40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands
  1. Upon the Platinum Elite or Platinum Premier Elite Member’s selection of the Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit, he/she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of the below 16 Marriott Retail Brands’ mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Foam Bed
    3. The Marriott Innerspring Bed
    4. The Ritz-Carlton Bed
    5. The W Hotels Bed
    6. The Sheraton Signature Bed
    7. The St. Regis Bed
    8. Courtyard Foam Bed
    9. Courtyard Innerspring Bed
    10. The JW Marriott Bed
    11. The Renaissance Bed
    12. The Bed by The Luxury Collection
    13. The Fairfield Foam Bed
    14. The Fairfield Innerspring Bed
    15. EDITION Hotel Bed
    16. Gaylord Hotels Mattress & Box Spring
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event the Loyalty Program suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, the Loyalty Program reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to the Loyalty Program. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is not combinable with other offers. The Marriott Brands Mattress and Box Spring 40% Discount promotional code is for a single use and is nontransferable. Only the Platinum Elite Member or Platinum Premier Elite Member who elected the Marriott Brands Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit will be able to redeem the Marriott Brands Mattress and Box Spring 40% Discount promotional code.
  5. To redeem the 40% discount off of a Mattress and Box Spring from any of the Company's Marriott Retail brands, call us at 877-777-5418 in the United States, or internationally call +33 1 41 51 51 55, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET. Have the promotional code and the Member Account Number ready.
  6. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the Member who earned the Platinum Elite Annual Choice Benefit prior to shipping the applicable merchandise.
  7. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  8. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.

Platinum Premier Elite Annual Choice Benefit

A Platinum Premier Elite Member who has achieved seventy-five (75) eligible Elite Night Credits annually is eligible to receive one (1) additional benefit from the list of available benefits listed below.
Five Elite Night Credits
  1. Upon an eligible Platinum Elite or Platinum Premier Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Member will have his/her Member account credited with five (5) bonus Elite Nights which count toward earning Elite status only. These bonus Elite Nights do not count toward Lifetime status. Elite Nights and Elite Membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the Member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Platinum Premier Elite Member as the Member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the Member selects the Five Elite Night Credits as his/her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.
Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program-eligible paid stays as well as Free Night Award stays and Cash & Points stays.
  2. A Member may request to use their Suite Night Awards on Loyalty Program websites or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the Member’s account.
  5. Suite Night Awards may be used only when there are enough in the Member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift; however, a Member may use Suite Night Awards for additional rooms on his/her own stay as long as the Member is present for the stay and the other rooms are under the Member’s name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option(s) is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to – but completely separate from – the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the Member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked-in to a Participating Property.
    6. If a Member departs his/her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a Member extends his/her reservation and has enough Suite Night Awards to cover the extension, the Member may use his/her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands: The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-Suite Hotels, Marriott Executive Apartments®, Marriott Vacation Club® EDITION, Ritz-Carlton Reserve, Ritz-Carlton Destination Clubs and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact a Customer Engagement Center for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.
Gift Elite Status
  1. A Platinum Elite Member who has achieved fifty (50) eligible Elite Night Credits annually may gift Silver Elite status, and a Platinum Premier Elite Member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a Member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the Member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such Member will hold his/her Elite membership for a minimum of a full calendar year. For example, if a Member is given the Silver Elite status benefit during the 2018 Eligible Status Year, the Member will become a Silver Elite member for the remainder of 2018, all of 2019, and January and February of 2020. The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the Member will be downgraded to the subsequent level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the Member to continue having Silver Elite status after February 2020, the Member must achieve the Silver Elite Minimum Requirement during the 2019 Eligible Status Year in order to continue to be a Silver Elite Member after February of the 2020 Eligible Status Year.
  4. Under no circumstances will the Loyalty Program provide membership details or personal Member information of any Members to the Member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
  5. If the desired recipient of the gifted status benefit is not currently a Member, the desired recipient must register on marriottrewards.com/join, ritzcarltonrewards.com or spg.com/join before the gifted status benefit can be provided to him/her.
$100 Charity Donation: UNICEF $100 Donation
  1. The $100 donation from the Marriott Loyalty Program to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the Platinum Elite or Platinum Premier Elite Member who chooses this donation as his/her Annual Choice Benefit.
  2. The Marriott Loyalty Program cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the $100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.
40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands
  1. Upon the Platinum Elite or Platinum Premier Elite Member’s selection of the Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit, he/she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of the below 16 Marriott Retail Brands’ mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Foam Bed
    3. The Marriott Innerspring Bed
    4. The Ritz-Carlton Bed
    5. The W Hotels Bed
    6. The Sheraton Signature Bed
    7. The St. Regis Bed
    8. Courtyard Foam Bed
    9. Courtyard Innerspring Bed
    10. The JW Marriott Bed
    11. The Renaissance Bed
    12. The Bed by The Luxury Collection
    13. The Fairfield Foam Bed
    14. The Fairfield Innerspring Bed
    15. EDITION Hotel Bed
    16. Gaylord Hotels Mattress & Box Spring
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event the Loyalty Program suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, the Loyalty Program reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to the Loyalty Program. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is not combinable with other offers. The Marriott Brands Mattress and Box Spring 40% Discount promotional code is for a single use and is nontransferable. Only the Platinum Elite Member or Platinum Premier Elite Member who elected the Marriott Brands Mattress and Box Spring 40% Discount as his/her Annual Choice Benefit will be able to redeem the Marriott Brands Mattress and Box Spring 40% Discount promotional code.
  5. To redeem the 40% discount off of a Mattress and Box Spring from any of the Company's Marriott Retail brands, call us at 877-777-5418 in the United States, or internationally call +33 1 41 51 51 55, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET. Have the promotional code and the Member Account Number ready.
  6. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the Member who earned the Platinum Elite Annual Choice Benefit prior to shipping the applicable merchandise.
  7. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  8. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.
One Free Night Award
  1. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is selected in 2019, the deadline for redemption is December 31, 2020).
  2. The Free Night Award will be credited to the Platinum Premier Elite Member's account within two (2) weeks of the Platinum Premier Elite Member selecting this option as his/her Platinum Premier Elite Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room.
  3. Members can use their Award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.
  4. The Free Night Award includes all applicable taxes; however, the Platinum Premier Elite Member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.
  5. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.
  6. An eligible Loyalty Program Member should check his/her Member account to confirm the expiration date of his/her Free Night Award.
  7. Any Free Night Award(s) previously awarded to SPG Members as an Annual Choice Benefit which have not yet been redeemed have changed in value and are now valued up to 40,000 points and will have the same expiration date.
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Old Aug 30, 18, 9:22 am
  #151  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,309
Originally Posted by whimike View Post
Well, I have 74 nights total. Chose the 10 SNA pre-merge of the accounts. When I click on the "View Gift" for my 50 nights choice benefit it goes to the "choice-benefit.marriott.com/en-us/starwood-preferred-guest/" page, and then gives me an error:
"Oops - It looks like something went wrong with your request. Please try again or reach out to Member Support with any questions."

Perhaps error because I already chose my 50 night gift, albeit before account merge pre-8/18. I will see what happens when I get to 75 nights in a few days.
So you were expecting another 5 SNAs from the program for having over 50 nights in the combined program? No, just no. Now when you hit 75, yes.

Theory is, if you had not combined your accounts and had 50 nights in your MR account, then yes, you might have been able to choose 5 SNAs, with a max of 25 SNAs between the two accounts.
RogerD408 is offline  
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Old Aug 30, 18, 9:52 am
  #152  
 
Join Date: Jan 2016
Location: SFO
Programs: UA 1K, Bonvoy Ti
Posts: 724
Originally Posted by RafKa View Post
Those EQNs do not count towards Lifetime totals.
Was that an SPG thing? I’ve not heard of any non-lifetime EQNs on the Marriott side before. Or I just haven’t been paying attention..
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Old Aug 30, 18, 10:25 am
  #153  
formerly known as daveland
 
Join Date: Oct 2003
Location: NY, NY, USA
Programs: DL Gold, Alaska MVP, AA LT Gold, SPG Gold, Marriott Gold, Hilton Honors Gold
Posts: 2,832
I am now able, by using a desktop browser, to get to where my existing SPG reservation allows me to attempt to add SNAs to my reservation with this link on the reservation page:

TAKE AN UPGRADE. YOU’VE EARNED IT.

Each Suite Night Award is good for a one-night upgrade to a suite or select premium room.Use yours to upgrade now.
START UPGRADE REQUEST

And then? I get a login page to the "old" SPG website where it wants a username and password - except it will not accept my old SPG username/pass, my new SPG account number, or my master Marriott account number.

Anyone have any idea how I get past that?

Last edited by MilesTalk; Aug 30, 18 at 10:27 am Reason: clarification
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Old Aug 30, 18, 10:52 am
  #154  
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Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador, UA Plat/LT Gold, AA Gold
Posts: 7,336
My Choice Benefits "view gifts" link not working: error screen again

My account yesterday again finally showed the "You earned Benefits of Choice for staying 50 nights and 75 nights" message along with the "View gifts" link. Before that link took us all to a login that never worked. Now that link takes me to an error screen saying "Oops. It looks like something went wrong with your request. Please try again or reach out to Member Support with any questions" with a blue "Try again" button. Trying again does nothing but refresh that error screen.

Anyone else having this?
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Old Aug 30, 18, 10:57 am
  #155  
 
Join Date: Apr 2004
Posts: 238
Originally Posted by GoSh4rks View Post

Was that an SPG thing? I’ve not heard of any non-lifetime EQNs on the Marriott side before. Or I just haven’t been paying attention..
Not sure, but the new rules specify they don't count


E. Five Elite Night Credits

(1) Upon an eligible Platinum Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Platinum Member will have his/her Member account credited with five (5) bonus Elite Nights which count toward earning Elite status only. These bonus Elite Nights do not count toward Lifetime status. Elite Nights and Elite membership status are subject to the Program Rules in section 4.2.b.
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Old Aug 30, 18, 10:59 am
  #156  
 
Join Date: Nov 2015
Posts: 23
Can someone show us how to use the suite night upgrade online?

I don't see the option in SPG website with St Regis in my current reservation and for a JW Marriott hotel it says the "Suite Night Awards cannot be used for this reservation"

Please anyone screenshots and step by step. Thank you!
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Old Aug 30, 18, 11:08 am
  #157  
 
Join Date: Dec 2006
Location: SJC
Programs: Bonvoy Tit Forever, AmEx Plat, National EE, WN CP, CLEAR
Posts: 3,517
Originally Posted by whimike View Post
I have already applied SNA's through he website, so definitely not accurate.
Originally Posted by MilesTalk View Post
I show the 5 SNAs in my account now. However when I click in to all my reservations on the app it says that the SNAs can not be applied to any of them. Is that what everyone else is seeing?
FWIW, my SNAs showed up in my account this morning, and I was able to apply a couple online (desktop) to an existing reservation. Gave me a few options too (but as this is my very first set of SNAs I don't know if this is unusual).
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Old Aug 30, 18, 11:11 am
  #158  
 
Join Date: Nov 2015
Posts: 23
Ok it finally worked for St Regis... You actually have to wait a while for the reservation to sit in the account, then the option becomes available. Some properties might not have enabled the upgrade options
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Old Aug 30, 18, 11:14 am
  #159  
 
Join Date: Aug 2003
Programs: LT SPG Plat; AA EXP; HH Diamond
Posts: 1,071
Situation:
125 Nights Combined (MR 88, rest SPG).
Have not received the link to make my choice...
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Old Aug 30, 18, 11:50 am
  #160  
 
Join Date: Jul 2004
Location: In the sky.
Programs: AA- EXP 3mm, Marriott Plat.(Lifetime), *wood Plat, Hertz Pres. Circle, *bucks Gold, Joan Ranger
Posts: 744
LT PP not offered when logged in?

LT PP- checked to see if this was available yet but received an error message.

One a side note, stayed two nights (separate properties) and still no post after 10 days since last stay. One stay was on "M-DAY" (merger day).
Anyone else w/ this SNAFU?
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Old Aug 30, 18, 11:51 am
  #161  
 
Join Date: Dec 2006
Location: SJC
Programs: Bonvoy Tit Forever, AmEx Plat, National EE, WN CP, CLEAR
Posts: 3,517
Originally Posted by Wingtipflyer1 View Post
... and still no post after 10 days since last stay. Anyone else w/this SNAFU?
Everyone else.
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Old Aug 30, 18, 12:16 pm
  #162  
 
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Amb / LTTE, VSE 5 Star Elite
Posts: 323
Originally Posted by bhrubin View Post
My account yesterday again finally showed the "You earned Benefits of Choice for staying 50 nights and 75 nights" message along with the "View gifts" link. Before that link took us all to a login that never worked. Now that link takes me to an error screen saying "Oops. It looks like something went wrong with your request. Please try again or reach out to Member Support with any questions" with a blue "Try again" button. Trying again does nothing but refresh that error screen.

Anyone else having this?
Yup, me too...
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Old Aug 30, 18, 12:30 pm
  #163  
 
Join Date: Apr 2013
Location: PHX
Programs: AA Plat, A List Pref, Marriott Ambassador
Posts: 318
Originally Posted by Wingtipflyer1 View Post
LT PP- checked to see if this was available yet but received an error message.

One a side note, stayed two nights (separate properties) and still no post after 10 days since last stay. One stay was on "M-DAY" (merger day).
Anyone else w/ this SNAFU?
Your current status (LT PP) doesn't matter if you haven't stayed 50 or 75 nights...
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Old Aug 30, 18, 12:32 pm
  #164  
 
Join Date: Sep 2010
Location: Chicago
Programs: BonVoyage LTT (RIP SPG); Hyatt Somethingorother; UA Silver
Posts: 893
My SNA's posted today, about 24 hours after I selected them. I was able to apply them to one (SPG property) reservation no problem, but I get the weird SPG site login bug when trying to apply them to two other reservations. There's a button to upgrade, but then selecting it brings me to an old SPG site login page that I can't get past. So I'll have to sit on hold for a few hours later I guess.

As always,
¯\_(ツ)_/¯
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Old Aug 30, 18, 12:33 pm
  #165  
 
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Amb / LTTE, VSE 5 Star Elite
Posts: 323
Originally Posted by YYJMSP View Post
Yup, me too...
Just noticed on the page that shows the error, if I go to my account overview at the top right corner, the points balance is shows is different (more) than the points balance it shows when I sign in to the main site properly.

ARGH!
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