Marriott Suite Upgrade Policy (New)
Aug 27, 2018, 10:39 pm
#121
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
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Aug 27, 2018, 10:57 pm
#122
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
Yes it was, haha! But with 2 college kids, myself and an ex wife in the room I really needed the two beds plus pull out sofa suite...courtyard, Fairfield, SpringHill, Residence (only King bed) in small town Texas were my only choices.
I really want to be wrong about no upgrades on award stays under the new tc unless you pay for it (with points or SNA) Will have to wait and see how other award stays go in the coming weeks.
I really want to be wrong about no upgrades on award stays under the new tc unless you pay for it (with points or SNA) Will have to wait and see how other award stays go in the coming weeks.
Aug 28, 2018, 4:44 am
#124
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
Yes it was, haha! But with 2 college kids, myself and an ex wife in the room I really needed the two beds plus pull out sofa suite...courtyard, Fairfield, SpringHill, Residence (only King bed) in small town Texas were my only choices.
I really want to be wrong about no upgrades on award stays under the new tc unless you pay for it (with points or SNA) Will have to wait and see how other award stays go in the coming weeks.
im sitting in a suite right now at the Westin in a Valencia Spain and I used pts. I’m a lifetime platinum premier elite.
Also in the past, I’ve been upgraded to suites many times while using pts. Everyone needs to relax. Good lord lol
Aug 28, 2018, 5:06 am
#125
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Aug 28, 2018, 5:17 am
#126
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
Marriott stays have been good as well. Autograph collection and renaissance have been great for upgrades.
Aug 28, 2018, 6:09 am
#127
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Sep 5, 2018, 5:52 pm
#128
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Marriott updates Terms- Best Room Available for Platinums
Gary Leff at View from the Wing just posted that Marriott has updated their terms:
Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in. Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.
https://viewfromthewing.boardingarea...andard-suites/
Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in. Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.
https://viewfromthewing.boardingarea...andard-suites/
Sep 5, 2018, 6:26 pm
#130
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
Sep 5, 2018, 6:30 pm
#131
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Sep 5, 2018, 7:24 pm
#132
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Looks like, as promised, Marriott finally cleaned up the T&C language for suite upgrades to essentially match the SPG approach:
https://viewfromthewing.boardingarea...416.1527256622
So that should conclude this Plat suite upgrade issue. It’s the same as with SPG—except at RC properties, where one needs Plat Premier status to be eligible for a suite upgrade.
https://viewfromthewing.boardingarea...416.1527256622
So that should conclude this Plat suite upgrade issue. It’s the same as with SPG—except at RC properties, where one needs Plat Premier status to be eligible for a suite upgrade.
Sep 5, 2018, 8:54 pm
#133
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Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,007
With people still whining that Marriott obviously hates SPG members because SPG PLT could never, ever achieve LT Platinum Premiere, no matter how many nights/points they had ... I will bet that "Marriott's horrible new upgrade policy/bait and switch/lies/etc." will live on for quite some time.
"Sure they changed it, but it's obvious that....."
"Sure they changed it, but it's obvious that....."
Sep 6, 2018, 12:07 am
#134
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,404
Gary Leff at View from the Wing just posted that Marriott has updated their terms:
Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in. Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.
https://viewfromthewing.boardingarea...andard-suites/
Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in. Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.
https://viewfromthewing.boardingarea...andard-suites/
"Includes suites....." but is there language to exclude specialty suites such as two bedroom (or more) suites and presidential suites?
Sep 6, 2018, 3:38 am
#135
Join Date: Jul 2018
Programs: Starriott Plat Premier
Posts: 258
From onemileatatime, here are the updated T&Cs:
Now lets see if the hotels play ball.
Before:
Complimentary Enhanced Room Upgrade for Platinum Elite Members.
Based on room availability at check-in and limited to a Member’s personal guest room at no additional charge. Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites.
Complimentary Enhanced Room Upgrade for Platinum Elite Members.
Based on room availability at check-in and limited to a Member’s personal guest room at no additional charge. Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites.
After:
Complimentary Enhanced Room Upgrade for Platinum Elite Members.
Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in. Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.
Complimentary Enhanced Room Upgrade for Platinum Elite Members.
Platinum Elite Members receive a complimentary upgrade to the best available room subject to availability for the entire length of stay at the time of check-in. Complimentary upgrade includes suites, rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities or rooms on Executive Floors.