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FAQ : Suite Night Awards - SNA - questions and discussion thread
Would like to know 1. If the existing suite night from SPG can be used in Marriott properties 2. If there is any difference between the SPG issued suite nights and Marriott issued suite nights Anyone has insight? |
I think after the merger, you should be able to use SNA at Marriott properties. My understanding is that Marriott hotels have fewer suites than SPG hotels.
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Originally Posted by iwin1015
(Post 29993519)
Would like to know 1. If the existing suite night from SPG can be used in Marriott properties 2. If there is any difference between the SPG issued suite nights and Marriott issued suite nights Anyone has insight? Best Regards, Christina Zhou Social Media Specialist Starwood Hotels & Resorts Worldwide [email protected] |
Thanks for clarification !
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Originally Posted by Starwood Lurker III
(Post 29993818)
We will continue to honor existing Suite Night Awards until expiration dates and they can be used at participating Marriott Rewards and SPG brands and properties after the merger.
Best Regards, Christina Zhou Social Media Specialist Starwood Hotels & Resorts Worldwide [email protected] Does this include SPG SNAs earned last year and expiring on December 31, 2018? |
I guess "existing" includes those...
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Originally Posted by MSPeconomist
(Post 29994281)
Does this include SPG SNAs earned last year and expiring on December 31, 2018?
Originally Posted by Starwood Lurker III
(Post 29993818)
We will continue to honor existing Suite Night Awards until expiration dates and they can be used at participating Marriott Rewards and SPG brands and properties after the merger.
Best Regards, Christina Zhou Social Media Specialist Starwood Hotels & Resorts Worldwide [email protected] |
Originally Posted by controller1
(Post 29994595)
Not understanding your concern. It appears Christina’s statement is pretty clear. Note also that the "merger" of Marriott and Starwood has already occurred, so does the word "merger" here mean that we must first take the step of merging our accounts or can SNAs be used in Marriott (and presumably also RC) hotels at any time after the new combined program begins, presumably at some undetermined date in August? |
Err, does this include Ritz Carlton properties?
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Originally Posted by MSPeconomist
(Post 29994801)
I'm trying to get an absolutely clear answer.
Note also that the "merger" of Marriott and Starwood has already occurred, so does the word "merger" here mean that we must first take the step of merging our accounts or can SNAs be used in Marriott (and presumably also RC) hotels at any time after the new combined program begins, presumably at some undetermined date in August? Best regards, William R. Sanders Social Media Specialist Starwood Hotels & Resorts LLC [email protected] |
Originally Posted by ClimbingCook
(Post 29994819)
Err, does this include Ritz Carlton properties?
A6. Can SNAs be used at all brands -- in particular, can they be used at Ritz-Carltons? If so, and if an SNA is used at a Ritz-Carlton to upgrade to a room category that includes club access or breakfast, will those features be honored despite those not being elite benefits at Ritz-Carltons? No - not all hotels will participate. A list of non-participating brands and resorts will be available via the SNA terms and conditions in early August. Brands that will not participate at launch are: The Ritz-Carlton, Protea Hotels, Aloft, Element, Design Hotels, All-Suite Hotels, Marriott Vacation Club and participating Vistana properties. <added by Starwood Lurker 18May18> William R. Sanders Social Media Specialist Starwood Hotels & Resorts LLC [email protected] |
Originally Posted by Starwood Lurker
(Post 29994907)
No.
A6. Can SNAs be used at all brands -- in particular, can they be used at Ritz-Carltons? If so, and if an SNA is used at a Ritz-Carlton to upgrade to a room category that includes club access or breakfast, will those features be honored despite those not being elite benefits at Ritz-Carltons? Best regards, William R. Sanders Social Media Specialist Starwood Hotels & Resorts LLC [email protected] |
Originally Posted by playbbg
(Post 29994945)
That is most unfortunate. can you perhaps explain why RC would be excluded from this yet other luxury brands are included?
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...and it's their program.
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Originally Posted by CPRich
(Post 29995145)
...and it's their program.
Won't be giving RCs any business... |
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