J S

The W is definitely on the list. Based on my experience, you should stay somewhere else.

Here is the full list of affected hotels: https://www.marriotttravelalert.org/at-risk-hotels/

pentiumvi

​​​​​​Midway through a stay when these strikes happened. Is it unreasonable for me to ask hotel FD to be moved, at their expense, to another comparable hotel? Or am I asking for the moon here.

Adelphos

Kacee

It's not unreasonable to ask, but I would keep those expectations in check, as I suspect rebooking at hotel expense is not a likely result.

At a minimum, you should be allowed to cancel the remainder of your stay without charge and receive some points as comp for the nights you did stay.

pentiumvi

Will definitely keep my expectations in check, hence checking in on FT before approaching the FD.

Now, next question i have is, if I go the route of asking for points per night, what's something reasonable? This is a cat 5 property.

​​
I'm on a semi-personal/business stay, so rebooking myself at another property would require too many hoops to jump through.

J S

I agree that rebooking without request seems a bit much, but notifying guests in advance and offering options seems a pretty basic courtesy. Last summer a Marriott hotel proactively warned me that the pool would be closed. Surely this ranks a whole lot higher on the inconvenience scale than a closed pool.

Kacee

In the past, for major service fails I've received the equivalent of what a one night stay would cost. IIRC, a member upthread reported getting 40k total for a four night stay.

pentiumvi

Thanks for the tip.

Side note, since I've effectively loss my breakfast platinum amenity due to the strike, is it reasonable to ask for some sort of compensation for this as well? I realize this is techically a "free" benefit that comes with my status, maybe a stretch?

chch_james

Reporting in from Waikiki Sheraton and boy is there some significant disruptions. Check-in at 4:00pm yesterday took over an hour and upon reaching the front desk we were informed that our room wasn't going to be available for an unspecified amount of time and to come back in two hours... After returning a couple of hours later I jumped the queue and the was able to get our room. I heard that a guest from Australia arrived at 9:00pm last night and they only got into their room at 10am this morning! Didn't get a great night sleep myself as the noise from the picket line kept going until at least 10pm and started again at 6am (we are on the 27th floor!) Very limited housekeeping (self-service shampoo, water etc beside the elevators) and a few of the restaurants are closed / limited hours.

wm47

Staying on a higher floor in the old section of the Westin St. Francis, and I'd have to agree. Also, the housekeeping is subpar and it took forever to check in (not sure if the front desk workers are part of the strike; the picketers are more about banging on drums than providing information). But I did see that they seem to be hiring and training a lot of replacement workers in a conference area of the hotel. It's tough to get rooms in SF, but I'd really consider going any place else if I had a reservation for Westin St. Francis next week.

Kacee

At Oakland Marriott, the strikers have been moved around the corner, away from the front entrance (which they had previously been blocking). I assume the property got a restraining order against them.

kennycrudup

FWIW, I was in SAN for 6 nights, no picketers anywhere in Mission Valley.

Wickersley

Kacee

I'd book the Kahala even without the strike just to be outside of Waikiki.

bhrubin