Sep 1, 2018, 11:21 am
Last edit by: SkiAdcock
If choose breakfast as Plat arrival gift option, it's a full breakfast buffet. The "Living Room" lounge is for those who book Pavillion Suites. Status will not gain you access.
Domes Miramare, a Luxury Collection Resort, Corfu Greece [Master Thread]
Jun 21, 2022, 6:59 am
#181
Join Date: May 2018
Posts: 112
This is very interesting, thanks for taking the time to post.
They need to fix this for sure.
Have they provided any perks/compensation (points, resort credit, haute living access…) for your trouble?
Is there anyone in particular you recommend contacting ahead of arrival to sort this out? We arrive late in the evening of September 3rd.
Message me directly if you prefer.
They need to fix this for sure.
Have they provided any perks/compensation (points, resort credit, haute living access…) for your trouble?
Is there anyone in particular you recommend contacting ahead of arrival to sort this out? We arrive late in the evening of September 3rd.
Message me directly if you prefer.
Jun 21, 2022, 12:15 pm
#183
Join Date: May 2018
Posts: 112
Two days ago we were stopped by the Guest Relations Manager in the parking lot as we exited the hotel. He told us the director wants to meet with us the next day and they would arrange for a meal and taxi to a local restaurant. He asked to exchange numbers and told us the director would find us after breakfast. Two days later we have not met the director and the GRM has now
”ghosted” us and stopped replying to our text messages.
They have obviously been watching us because as soon as we arrived to our room an hour ago we received a phone call to the room. Reception asked us if they could assist with our departure tomorrow by arranging an airport taxi - we are booked for two more days. I guess they want us to leave early. I cannot wait to be done with this place. I’m fed up. I’m frustrated. I’m mentally exhausted. I don’t want to negotiate or chase down management for compensation. I want to leave. I’m defeated.
Marriott Bonvoy Lurker
Marriott Bonvoy Lurker II
Marriott Bonvoy Lurker III
Help me.
Jun 21, 2022, 2:19 pm
#184
Join Date: Apr 2016
Location: Ontario, Canada
Programs: Marriott Titanium
Posts: 154
I bet you are exhausted…..
Thanks for sharing, it really is a public service, hopefully therapeutic on some level.
I hope you can make peace with it and enjoy the next few days in the sunshine, on a comfy chair (that you will have to get up early for!) with a cool drink.
We loved the Miramare and thus booked again for this September, we hope things have been ironed out somewhat but will be proactive in communication with the hotel beforehand. It sounds like the addition was truly a bad idea!
When you are home reach out to Marriott for compensation.
Thanks for sharing, it really is a public service, hopefully therapeutic on some level.
I hope you can make peace with it and enjoy the next few days in the sunshine, on a comfy chair (that you will have to get up early for!) with a cool drink.
We loved the Miramare and thus booked again for this September, we hope things have been ironed out somewhat but will be proactive in communication with the hotel beforehand. It sounds like the addition was truly a bad idea!
When you are home reach out to Marriott for compensation.
Jun 21, 2022, 2:51 pm
#185
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
You get two poorly dimmed balconies, an in room seating space which the standard room does not have, and the toilet has a door which separates the rest of the bathroom. The toilet door and all the bathroom walls are stucco, which is a strange choice but to each their own.
Two days ago we were stopped by the Guest Relations Manager in the parking lot as we exited the hotel. He told us the director wants to meet with us the next day and they would arrange for a meal and taxi to a local restaurant. He asked to exchange numbers and told us the director would find us after breakfast. Two days later we have not met the director and the GRM has now
”ghosted” us and stopped replying to our text messages.
They have obviously been watching us because as soon as we arrived to our room an hour ago we received a phone call to the room. Reception asked us if they could assist with our departure tomorrow by arranging an airport taxi - we are booked for two more days. I guess they want us to leave early. I cannot wait to be done with this place. I’m fed up. I’m frustrated. I’m mentally exhausted. I don’t want to negotiate or chase down management for compensation. I want to leave. I’m defeated.
Marriott Bonvoy Lurker
Marriott Bonvoy Lurker II
Marriott Bonvoy Lurker III
Help me.
Two days ago we were stopped by the Guest Relations Manager in the parking lot as we exited the hotel. He told us the director wants to meet with us the next day and they would arrange for a meal and taxi to a local restaurant. He asked to exchange numbers and told us the director would find us after breakfast. Two days later we have not met the director and the GRM has now
”ghosted” us and stopped replying to our text messages.
They have obviously been watching us because as soon as we arrived to our room an hour ago we received a phone call to the room. Reception asked us if they could assist with our departure tomorrow by arranging an airport taxi - we are booked for two more days. I guess they want us to leave early. I cannot wait to be done with this place. I’m fed up. I’m frustrated. I’m mentally exhausted. I don’t want to negotiate or chase down management for compensation. I want to leave. I’m defeated.
Marriott Bonvoy Lurker
Marriott Bonvoy Lurker II
Marriott Bonvoy Lurker III
Help me.
I'm sorry to hear about your disappointing experience with this hotel. If you send a Private Message with your full name, contact information, and reservation confirmation number, we'll be glad to follow up.
Thanks,
Robert V.
Social Media Specialist
Jun 27, 2022, 11:56 pm
#187
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
I have an upcoming stay at this hotel for over a week -- now I'm horrified to see these reviews!
Last year's stay was beyond fantastic!
Has the GM - Joseph - left the property? He was absolutely hands on making sure everything was top notch!
Edit: seems like there is a new GM in place, no wonder things are different now!
Last year's stay was beyond fantastic!
Has the GM - Joseph - left the property? He was absolutely hands on making sure everything was top notch!
Edit: seems like there is a new GM in place, no wonder things are different now!
Last edited by lsed; Jun 28, 2022 at 8:10 am
Jun 28, 2022, 9:29 am
#188
Join Date: Apr 2016
Location: Ontario, Canada
Programs: Marriott Titanium
Posts: 154
I have an upcoming stay at this hotel for over a week -- now I'm horrified to see these reviews!
Last year's stay was beyond fantastic!
Has the GM - Joseph - left the property? He was absolutely hands on making sure everything was top notch!
Edit: seems like there is a new GM in place, no wonder things are different now!
Last year's stay was beyond fantastic!
Has the GM - Joseph - left the property? He was absolutely hands on making sure everything was top notch!
Edit: seems like there is a new GM in place, no wonder things are different now!
Last edited by Ontariotraveller; Jun 28, 2022 at 9:30 am Reason: Grammer
Jun 28, 2022, 10:46 am
#189
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
That's a long stay, FWIW I really enjoyed Paxos which is just a shortish ferry ride away from Corfu...
Jul 2, 2022, 12:28 am
#190
Join Date: Dec 2007
Posts: 13
Can anyone give an update on the current situation at Domes Miramare regarding the new building and everything?
I noticed that they started selling new room categories "Jade suites" and "Opal suites". Supposedly these are in the new building.
- Do guests with Emerald retreats booked still get walked into new building or did they stop this practice with the new room categories?
- How is the situation with crowding levels and wait times at breakfast?
- How is crowding with sun loungers?
Any update is greatly appreciated. We are headed there in 10 days and are super concerned after the recent posts.
I noticed that they started selling new room categories "Jade suites" and "Opal suites". Supposedly these are in the new building.
- Do guests with Emerald retreats booked still get walked into new building or did they stop this practice with the new room categories?
- How is the situation with crowding levels and wait times at breakfast?
- How is crowding with sun loungers?
Any update is greatly appreciated. We are headed there in 10 days and are super concerned after the recent posts.
Jul 2, 2022, 7:32 am
#191
Join Date: Oct 2010
Location: USA
Programs: AA Exec Plat, Delta Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 197
Can anyone give an update on the current situation at Domes Miramare regarding the new building and everything?
I noticed that they started selling new room categories "Jade suites" and "Opal suites". Supposedly these are in the new building.
- Do guests with Emerald retreats booked still get walked into new building or did they stop this practice with the new room categories?
I noticed that they started selling new room categories "Jade suites" and "Opal suites". Supposedly these are in the new building.
- Do guests with Emerald retreats booked still get walked into new building or did they stop this practice with the new room categories?
- How is the situation with crowding levels and wait times at breakfast?
- How is crowding with sun loungers?
Beach side … gets crowded but if you’re not very picky about exactly where on the beach, I’m sure you can find a spot. Maybe a little wait.
Any update is greatly appreciated. We are headed there in 10 days and are super concerned after the recent posts
.
Jul 2, 2022, 7:42 am
#192
Join Date: Oct 2010
Location: USA
Programs: AA Exec Plat, Delta Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 197
New room is beautiful and more spacious with a seating area (sofa, armchair and small table) making it a “suite” (more of a junior suite).
Everything is new. Seems well designed overall. Balcony looks out at the water (and main building), has 2 loungers and some have outdoor jacuzzis.
Vibe is more modern.
Definitely feels like a different hotel though.
Jul 2, 2022, 1:21 pm
#193
Join Date: Apr 2016
Location: Ontario, Canada
Programs: Marriott Titanium
Posts: 154
Thanks for your impressions.
Does the “new side” across the road now have its own restaurant for breakfast? I think many of us are concerned about the existing restaurant waterside not able to accommodate guests from both locations.
Assuming the pool there is open and functional?
Have you heard report of guests who were assigned a room across the road and not having a choice to relocate to the room they had booked?
I think my main concern is that when the new area is at capacity that there will not be enough beach area.
Also, we’re there any jellyfish sightings as have been reported on the Tripadvisor Corfu forum?
Thanks for taking the time!
.[/QUOTE]
Does the “new side” across the road now have its own restaurant for breakfast? I think many of us are concerned about the existing restaurant waterside not able to accommodate guests from both locations.
Assuming the pool there is open and functional?
Have you heard report of guests who were assigned a room across the road and not having a choice to relocate to the room they had booked?
I think my main concern is that when the new area is at capacity that there will not be enough beach area.
Also, we’re there any jellyfish sightings as have been reported on the Tripadvisor Corfu forum?
Thanks for taking the time!
.[/QUOTE]
Jul 2, 2022, 3:14 pm
#194
Join Date: Oct 2010
Location: USA
Programs: AA Exec Plat, Delta Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 197
Thanks for your impressions.
Does the “new side” across the road now have its own restaurant for breakfast? I think many of us are concerned about the existing restaurant waterside not able to accommodate guests from both locations.
Assuming the pool there is open and functional?
Have you heard report of guests who were assigned a room across the road and not having a choice to relocate to the room they had booked?
I think my main concern is that when the new area is at capacity that there will not be enough beach area.
Also, we’re there any jellyfish sightings as have been reported on the Tripadvisor Corfu forum?
Thanks for taking the time!
.
Does the “new side” across the road now have its own restaurant for breakfast? I think many of us are concerned about the existing restaurant waterside not able to accommodate guests from both locations.
Assuming the pool there is open and functional?
Have you heard report of guests who were assigned a room across the road and not having a choice to relocate to the room they had booked?
I think my main concern is that when the new area is at capacity that there will not be enough beach area.
Also, we’re there any jellyfish sightings as have been reported on the Tripadvisor Corfu forum?
Thanks for taking the time!
.
Yes, new side has a restaurant open for breakfast (and other meals). Pool is also open, it is much larger than the pool on the main side. There is also an indoor spa pool.
No idea about unhappy people being assigned the new area and wanting to stay at the older area instead. Maybe reach out in advance to the hotel and tell them you don’t want to be in the newer area?
No idea about jellyfish. I do see people going into the water.