May 9, 2018, 11:36 am
Last edit by: rny321
PATHWAYS TO LIFETIME PLATINUM PREMIER ELITE STATUS:
1. Legacy Marriott Lifetime Platinum - 750 [MR+SPG] nights & 2MM Marriott Rewards points earned - not available after 1/1/2019
2. New Combined Program - 750 [MR+SPG] nights & 10 years combined/total as Platinum members previously under MR and/or SPG as of 12/31/2018 - not available after 1/1/2019
From members.marriott.com:
NOTE: Members that reach 750 nights and 10 years at Platinum by December 31, 2018 will be grandfathered into Lifetime Platinum Premier Elite status (notified January 2019).
FAQ from members.marriott.com
Q: CAN I EARN LIFETIME STATUS UNDER THE LEGACY REQUIREMENTS (ACTIVE PRIOR TO AUGUST 2018) FOR LIFETIME ELITE STATUS IN MARRIOTT REWARDS, RITZ-CARLTON REWARDS OR SPG? IF SO, WHEN WILL I BE NOTIFIED OF MY LIFETIME ELITE STATUS?
A: Yes, in addition to earning based on the new criteria, members can earn Lifetime Elite Status under the legacy requirements through the end of 2018. If Lifetime status is achieved by legacy requirements, between August and December 31, 2018 you will receive notice of your updated Lifetime Elite status in January 2019. If Lifetime status is achieved based on the new criteria, you will be notified both in August 2018 as well as any time it is achieved through the end of the year.
Example: An SPG member has 300 Lifetime nights, 4 years of Gold Elite Status, and 1 year of Platinum Elite Status after August, 2018. Under the SPG legacy Lifetime requirements, this member would earn Lifetime Gold Elite status which would reflect in their account January 2019.
Q: IF I WILL NOT BE GRANDFATHERED INTO LIFETIME PLATINUM PREMIER ELITE, WILL I HAVE THE ABILITY TO EARN INTO THIS LEVEL IN 2018?
A: Yes, members can earn Lifetime Platinum Premier Elite in 2018 if they achieve 750 Lifetime nights and 10 years at Platinum Elite status. This requirement is only for 2018 and will not be continued in future years. Members will receive notice of this Lifetime achievement in January 2019.
1. Legacy Marriott Lifetime Platinum - 750 [MR+SPG] nights & 2MM Marriott Rewards points earned - not available after 1/1/2019
2. New Combined Program - 750 [MR+SPG] nights & 10 years combined/total as Platinum members previously under MR and/or SPG as of 12/31/2018 - not available after 1/1/2019
From members.marriott.com:
NOTE: Members that reach 750 nights and 10 years at Platinum by December 31, 2018 will be grandfathered into Lifetime Platinum Premier Elite status (notified January 2019).
FAQ from members.marriott.com
Q: CAN I EARN LIFETIME STATUS UNDER THE LEGACY REQUIREMENTS (ACTIVE PRIOR TO AUGUST 2018) FOR LIFETIME ELITE STATUS IN MARRIOTT REWARDS, RITZ-CARLTON REWARDS OR SPG? IF SO, WHEN WILL I BE NOTIFIED OF MY LIFETIME ELITE STATUS?
A: Yes, in addition to earning based on the new criteria, members can earn Lifetime Elite Status under the legacy requirements through the end of 2018. If Lifetime status is achieved by legacy requirements, between August and December 31, 2018 you will receive notice of your updated Lifetime Elite status in January 2019. If Lifetime status is achieved based on the new criteria, you will be notified both in August 2018 as well as any time it is achieved through the end of the year.
Example: An SPG member has 300 Lifetime nights, 4 years of Gold Elite Status, and 1 year of Platinum Elite Status after August, 2018. Under the SPG legacy Lifetime requirements, this member would earn Lifetime Gold Elite status which would reflect in their account January 2019.
Q: IF I WILL NOT BE GRANDFATHERED INTO LIFETIME PLATINUM PREMIER ELITE, WILL I HAVE THE ABILITY TO EARN INTO THIS LEVEL IN 2018?
A: Yes, members can earn Lifetime Platinum Premier Elite in 2018 if they achieve 750 Lifetime nights and 10 years at Platinum Elite status. This requirement is only for 2018 and will not be continued in future years. Members will receive notice of this Lifetime achievement in January 2019.
SPG Lifetime Platinums Can Now Qualify For Lifetime Titanium Status
Mar 30, 2019, 7:06 pm
#1366
Join Date: Dec 2007
Location: SFO
Posts: 4,911
Mar 30, 2019, 7:09 pm
#1367
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
Mar 30, 2019, 7:12 pm
#1368
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
i haven't combined my accounts yet either. I'm still waiting for stuff to settle down, including an awful lot of nights and points that are AWOL this year.
Mar 30, 2019, 7:23 pm
#1369
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Technically correct, all SPG accounts are now BONVoY accounts converted from SPG.com to MR.com. Given there are many reasons to not combine your previous MR and SPG accounts, it is against the rules having more than one account. Heaven help Marriott if they ever choose to enforce that rule and summarily delete one or the other (any guess which one will be targeted?). I personally chose to combine my old MR data into my new account showing support for the former SPG. I know it doesn't mean diddly, but I felt better when I conquered the issues I had getting it done (it kept defaulting to moving SPG to MR).
Apr 10, 2019, 7:59 am
#1370
Join Date: Nov 2010
Location: LAX
Programs: UA1KMM SPGPLAT
Posts: 480
Technically correct, all SPG accounts are now BONVoY accounts converted from SPG.com to MR.com. Given there are many reasons to not combine your previous MR and SPG accounts, it is against the rules having more than one account. Heaven help Marriott if they ever choose to enforce that rule and summarily delete one or the other (any guess which one will be targeted?). I personally chose to combine my old MR data into my new account showing support for the former SPG. I know it doesn't mean diddly, but I felt better when I conquered the issues I had getting it done (it kept defaulting to moving SPG to MR).
May 17, 2019, 10:02 am
#1371
Join Date: Nov 2010
Location: LAX
Programs: UA1KMM SPGPLAT
Posts: 480
Technically correct, all SPG accounts are now BONVoY accounts converted from SPG.com to MR.com. Given there are many reasons to not combine your previous MR and SPG accounts, it is against the rules having more than one account. Heaven help Marriott if they ever choose to enforce that rule and summarily delete one or the other (any guess which one will be targeted?). I personally chose to combine my old MR data into my new account showing support for the former SPG. I know it doesn't mean diddly, but I felt better when I conquered the issues I had getting it done (it kept defaulting to moving SPG to MR).
May 21, 2019, 7:18 am
#1372
Join Date: Nov 2010
Location: LAX
Programs: UA1KMM SPGPLAT
Posts: 480
May 21, 2019, 10:36 am
#1373
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
A couple of reasons you may not have gotten a response if you sent a message to that email address:
1) Your message was sent to multiple email addresses and the email was closed in favor of the best team responding instead of us.
2) You sent a message already handled by another team who has kept case ownership.
There may be other reasons that don't come to mind at the moment.
May 21, 2019, 10:39 am
#1374
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
Code:
+ A 177958 Feb 7 William S. (5,646) RE: Missing Restaurant Points request [ ref:_00D37JC9y._5 + 186710 Apr 25 marriott.bonvoychampion (8,457) RE: Points posted OK, but stay nights missing [ ref:_00D3 + A 187049 Apr 30 marriott.bonvoychampion (6,138) RE: Follow-up on Dining Points not posted [ ref:_00D37JC9 + A 187160 May 1 marriott.bonvoychampion (10,914) RE: Follow-up on Dining Points not posted [ ref:_00D37JC9 + 188084 May 8 marriott.bonvoychampion (13,583) RE: Follow-up on Dining Points not posted [ ref:_00D37JC9
May 21, 2019, 1:51 pm
#1375
Join Date: Nov 2010
Location: LAX
Programs: UA1KMM SPGPLAT
Posts: 480
24/7/365, but lightly monitored over the weekends and holidays.
A couple of reasons you may not have gotten a response if you sent a message to that email address:
1) Your message was sent to multiple email addresses and the email was closed in favor of the best team responding instead of us.
2) You sent a message already handled by another team who has kept case ownership.
There may be other reasons that don't come to mind at the moment.
A couple of reasons you may not have gotten a response if you sent a message to that email address:
1) Your message was sent to multiple email addresses and the email was closed in favor of the best team responding instead of us.
2) You sent a message already handled by another team who has kept case ownership.
There may be other reasons that don't come to mind at the moment.
Jun 10, 2019, 9:19 pm
#1376
Join Date: Jun 2001
Location: Hawaii & Texas
Programs: AA ExPlat / LT Plat / 3MM, Delta Plat, Bonvoy LT Titanium, HH Diamond
Posts: 1,109
Not sure, I only have the Marriott account now. No more SPG. Still only lifetime Platinum instead of lifetime Titanium, even though I made my 10th Platinum year last year. I can't get anyone at Marriott who can explain it to me in a way I can understand as to why I'm not lifetime Titanium.
Jun 11, 2019, 1:32 am
#1377
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
24/7/365, but lightly monitored over the weekends and holidays.
A couple of reasons you may not have gotten a response if you sent a message to that email address:
1) Your message was sent to multiple email addresses and the email was closed in favor of the best team responding instead of us.
2) You sent a message already handled by another team who has kept case ownership.
There may be other reasons that don't come to mind at the moment.
A couple of reasons you may not have gotten a response if you sent a message to that email address:
1) Your message was sent to multiple email addresses and the email was closed in favor of the best team responding instead of us.
2) You sent a message already handled by another team who has kept case ownership.
There may be other reasons that don't come to mind at the moment.
I have been cheated out of a year of platinum -- earned 2 last year, one under each program's old standards -- and it has never updated.
I've asked 5x. I get generally just ignored.
Is that it then? I should just give up? Quit Marriott?
Jun 11, 2019, 2:17 am
#1378
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,084
It seems like (2) might be the reason I'm being blown off then.
I have been cheated out of a year of platinum -- earned 2 last year, one under each program's old standards -- and it has never updated.
I've asked 5x. I get generally just ignored.
Is that it then? I should just give up? Quit Marriott?
I have been cheated out of a year of platinum -- earned 2 last year, one under each program's old standards -- and it has never updated.
I've asked 5x. I get generally just ignored.
Is that it then? I should just give up? Quit Marriott?
We would like to help look into the status of the issue, if you would provide your account details to us via private mail here or by email below.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
[email protected]
Oct 4, 2019, 1:11 pm
#1379
Join Date: Jan 2011
Location: San Antonio, TX
Programs: 1K
Posts: 784
This was a nice surprise! I rarely stay at Marriotts... noticed that I was Titanium Elite and couldn't figure out why. Thank you, FT, for clearing up all of life's mysteries. 
Edit: does this mean I'm a LTTE?!
Edit: does this mean I'm a LTTE?!
Oct 5, 2019, 10:30 pm
#1380
Join Date: Dec 2005
Programs: AA EXP, Marriott Amb Elite & LT Titanium, Hilton Diamond
Posts: 1,230
Received my lifetime Titanium card in the mail this week. First off, I was qualified for this before any merger completed, but just receive the card this week. Interestingly it's a metal card that weighs 1oz and hit the ground with a clank. I guess when they mean lifetime,they want to make sure you never need a new card.
I'm currently at the Ambassador status, so it was interesting seeing this show up. Especially since I was lifetime Plat at Marriott and they never sent me a card for that.
I'm currently at the Ambassador status, so it was interesting seeing this show up. Especially since I was lifetime Plat at Marriott and they never sent me a card for that.