bhrubin

Call me crazy, but I think the discussion has digressed from what may be a good or bad Ambassador experience into a debate about the proper disposal of toiletries. If that topic can garner so much debate, it stands to reason that an Ambassador request to tailor such experiences isn't necessarily an Ambassador issue as much as one for specific hotels and perhaps hotel brands to execute or not.

C17PSGR

Perhaps the interest suggests I'm not a celebrity diva for thinking about it

That being said, I wasn't seeking to digress into the discussion of plastic toiletries, the Pacific garbage patch, or the waste associated with protecting ourselves from crazies (how about those tylenol packs

I believe the issue I was raising is that since SPG and Marriott historically advertised the program as "Platinum Gets Personal," whether ambassadors will work with the hotel to make some minor steps to personalize the room. For example, in your case, you ask the ambassador to make sure the room is preset to a certain temperature. Another poster works a family photo and diet Coke ...well diet Pepsi in his room into contracts. A poster who kindly provided some info to me in a PM has his ambassador coordinate some other minor steps to personalize a room.

frenchft

The good SPG ambassadors are leaving the boat...
Mine left in august and the new one just announced me today she is leaving Marriott too...
What a pain for them and for us...

yyznomad

Any reason given, at least from yours? (Probably not, but hey I'm curious)

frenchft

txpenny

Apologies. As a real estate developer I have about a 5 second attention span.

mindrisa

This is probably answered in one of the many posts about Ambassador status but I was unable to find.

Do the 100 nights required include only paid butt in bed nights, certificate/point redemption butt in bed nights, credit card nights, rewarding event nights, or a specific combo of the above (or are there other qualifying nights as well)? Maybe Starwood Lurker can assist? Thanks!

bhrubin

RogerD408

... and don't forget birthday nights, if you get those.

C17PSGR

So .., for those who aren't in the meetings/group travel biz, seems like you could qualify with 75 (perhaps 74 with a the elusive birthday night) actual overnight stays. And the 20k spend, of course.

mvitale

For Ambassador status, it's 100 nights (or 99 with whatever this birthday night thing is, I guess)...Not 75.

-mvitale

kaizen7

I believe c17spgr means 74 if you count :
1 for birthday night (havent reach my birthday yet so not sure how elusive it is )
10 for first meeting (worth to do if people short +- 10 nights as MR not count multiple room credit anymore)
15 from credit card (not available everywhere)

C17PSGR

exactly

With 20k in spend of course.

And for myself, I'm at 110+ actual nights, no meetings, and 15 for the credit card. I'm also in the 20s on spend so easily qualified.

but I've never had a birthday night in the MR program so maybe it's a unicorn ....

But theoretically, with 20k spend, a credit card, and a meeting, one could qualify with 75 actual nights.

of course, what that actually gets you ...is a subject of.debate in this thread.

zedthedeadpoet

Has anyone else noticed a drastic reduction in quality of service from the Ambassador desk? In the last three weeks I've had repeated instances of them being unable to find my reservations, extended delays (24hours+) in responding and one instance of total non-response. My confidence in their ability to get things done is shot. I'm now resigned to setting reminders on their tasks - which virtually obviates their "convenience."

C17PSGR

The ambassador program has a history...which is why there are already plenty of threads on it.