Dec 4, 2018, 10:44 am
Last edit by: HHQX888
Ambassador Service general email address: [email protected]
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Marriott Bonvoy ‘Ambassador Elite’ Level : experiences (2020 and earlier)
Aug 13, 2018, 2:38 pm
#406
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
The program is now published and requires 100 nights per year (can be combined across programs) and annual spend in excess of $20,000.
Aug 13, 2018, 8:34 pm
#407
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
As previously stated, your nights will be combined...but combined Marriott with SPG nights also requires the minimum $20K spending to qualify for Ambassador status. Only if you reach 100 nights only with legacy SPG hotels in 2018 do you not need the $20K spending. But 2018 is the last year that SPG 100 nights without $20K spend will qualify.
Last edited by CCIE_Flyer; Aug 13, 2018 at 8:40 pm
Aug 13, 2018, 8:41 pm
#408
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Aug 13, 2018, 8:44 pm
#409
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Edit: I see now that there is in fact a distinction between the non-spend LTPP status and the $20k level. I have been sidelined from travel for most of 2018, and am still trying to come up to speed on all of the latest developments (literally tens of thousands of posts here on FT alone!).
Last edited by CCIE_Flyer; Aug 13, 2018 at 9:02 pm Reason: Reviewed current (future) MR elite benefits chart
Aug 19, 2018, 2:36 am
#410
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
An interesting data point from @frenchft regarding the new priorities for suite upgrades is extremely favorable to Ambassador level guests. Bolding mine.
Confirmed yesterday to me by a GM and zone Area :
Even more than before because they will have access to the details : 50/75/ambassador (before they had at check in only : platinum without details), they will re-inforce the order of priorities.
Sounds quite normal and logical.
Sounds that the new software will bring them more informations about the status without having to click here and there.
So as they told me the order will be, at least in those properties :
- Ambassador returning guest
- Ambassador
- Returning guest (with plat status)
- 75
- 50
the feeling I had during the talk is that they will really focus more on ambassador guests than before.
Even more than before because they will have access to the details : 50/75/ambassador (before they had at check in only : platinum without details), they will re-inforce the order of priorities.
Sounds quite normal and logical.
Sounds that the new software will bring them more informations about the status without having to click here and there.
So as they told me the order will be, at least in those properties :
- Ambassador returning guest
- Ambassador
- Returning guest (with plat status)
- 75
- 50
the feeling I had during the talk is that they will really focus more on ambassador guests than before.
Aug 19, 2018, 2:41 am
#411
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,527
Other information they shared is that they expect to get the new software to be fully deployed starting November.
The other thing they expect when I mentioned them that the number of platinum will be huge till December (match with gold) it's that for them, marriott guys will continue to focus with marriott and spg loyalist with spg... I'm not sure that will be the case, but for them upgrade availability will be same as before. Let's see how things goes during this transition time.
But what is sure it's that because of the fact a lot of ex marriott gold will be able to become platinum more easy than before they will focus on the returning guest and ambassador + 75 more than before.
It's a feedback from people working on operation, not sure Marriot gets the same analysis, but at least it give a data point from insiders.
The other thing they expect when I mentioned them that the number of platinum will be huge till December (match with gold) it's that for them, marriott guys will continue to focus with marriott and spg loyalist with spg... I'm not sure that will be the case, but for them upgrade availability will be same as before. Let's see how things goes during this transition time.
But what is sure it's that because of the fact a lot of ex marriott gold will be able to become platinum more easy than before they will focus on the returning guest and ambassador + 75 more than before.
It's a feedback from people working on operation, not sure Marriot gets the same analysis, but at least it give a data point from insiders.
Aug 19, 2018, 2:59 am
#412
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,527
An interesting data point from @frenchft regarding the new priorities for suite upgrades is extremely favorable to Ambassador level guests. Bolding mine.
Aug 19, 2018, 4:38 am
#413
Join Date: Jul 2015
Posts: 32
SPG guys: what can Ambassadors do?
Lifetime Plat w/ Marriott and just got my Ambassador status there after the merger with SPG. New to this whole Ambassador business -- for you SPG-ers out there, what can an Ambassador help me with that the hotel concierge can't?
Aug 19, 2018, 4:42 am
#414
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,652
This is probably the wrong thread, so apologies.
Data points from me and my SO (chose this thread to define spending toward ambassador):
SO: Even though she's Platinum Premier Elite, her progress bar to reach ambassador credits her with 39 nights, which represent BIB nights only. No CC, no rollover from 2017. Also her YTD spend is EXACTLY her base points divided by 10.
Me: Properly tagged as LT PPE. Current status is Platinum Premier Elite + Ambassador. Nights and spend show 100 & $20K (so clearly they'll not increase the tally once ambassador is achieved - I'm well over 100 nights BIB).
Functionally, the only thing I can't do is "view gifts". It takes me to another login screen "choice-benefit.marriott.com:433". My normal login does not work on this dialog box.
Other than that, It looks like Marriott did a pretty damn good job on the conversion, at least for us.
Data points from me and my SO (chose this thread to define spending toward ambassador):
SO: Even though she's Platinum Premier Elite, her progress bar to reach ambassador credits her with 39 nights, which represent BIB nights only. No CC, no rollover from 2017. Also her YTD spend is EXACTLY her base points divided by 10.
Me: Properly tagged as LT PPE. Current status is Platinum Premier Elite + Ambassador. Nights and spend show 100 & $20K (so clearly they'll not increase the tally once ambassador is achieved - I'm well over 100 nights BIB).
Functionally, the only thing I can't do is "view gifts". It takes me to another login screen "choice-benefit.marriott.com:433". My normal login does not work on this dialog box.
Other than that, It looks like Marriott did a pretty damn good job on the conversion, at least for us.
Aug 19, 2018, 4:58 am
#415
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,837
So as they told me the order will be, at least in those properties :
- Ambassador returning guest
- Ambassador
- Returning guest (with plat status)
- 75
- 50
- Ambassador returning guest
- Ambassador
- Returning guest (with plat status)
- 75
- 50
Aug 19, 2018, 5:26 am
#416
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
YMMV (highly dependent on the ambassadors, at least for SPG), but I feel some random quests such as could you request a corner room etc might be fulfilled ahead of time instead of at check-in (also you only need one point of contact instead of dealing with multiple hotel concierges), could you book this hotel for me from XX to XX etc. It was definitely not a game changer for me, probably because my ambassador didn't do too much, not even a birthday email/gift.
Not sure how it will change under Marriott's umbrella.
Not sure how it will change under Marriott's umbrella.
Aug 19, 2018, 5:34 am
#417
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
There's a thread on this in the Marriott forum, but it's ugly. I hope this one gets more reasonable responses.
OTOH, does anyone know the procedure and timing for Ambassador assignments?
OTOH, does anyone know the procedure and timing for Ambassador assignments?
Aug 19, 2018, 6:12 am
#418
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Can we start with where one finds the contact info for their ambassador? Have a link to a page with lots of info on benefits, but am not able to find out how to contact.
Aug 19, 2018, 7:24 am
#419
Join Date: Dec 2016
Location: Dubai
Programs: SPG 100 Ambassador, LH M&M Senator, Skywards Silver
Posts: 250
It takes few weeks for the ambassador to be assigned to you, once one is assigned to you, he/she will get in touch and discuss your preferences during the welcome call.
Aug 19, 2018, 8:10 am
#420
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516