Dec 4, 2018, 10:44 am
Last edit by: HHQX888
Ambassador Service general email address: [email protected]
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Marriott Bonvoy ‘Ambassador Elite’ Level : experiences (2020 and earlier)
Feb 19, 2019, 1:41 am
#1996
Join Date: Mar 2016
Location: everywhere
Programs: Hilton Gold, IHG Spire, Hyatt Globalist , Bonvoy Titanium United Silver AA Platinum, AS Gold 75K
Posts: 97
Yes I had 100 nights with SPG in 2017 and never heard a peep from anyone. I am also a Hyatt Globalist and I find their Ambassador status unless also so I really don't care much for that "benefit" I'd rather a free night or maybe an airline status upgrade instead of the useless Ambassador status.
Feb 19, 2019, 2:00 am
#1997
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,717
If you’ve never used your Ambassador status, is it possible you don’t fully understand its benefits?
Feb 19, 2019, 2:21 am
#1998
Join Date: Mar 2016
Location: everywhere
Programs: Hilton Gold, IHG Spire, Hyatt Globalist , Bonvoy Titanium United Silver AA Platinum, AS Gold 75K
Posts: 97
Quite possible. I asked my Hyatt Ambassador what they could do for me? He told me that he would make sure my room requests were met prior to arrival like: Extra towels, non smoking things like that. He also said he could make reservations for me. Honestly I would never use this being that I expect the hotel to read the notes on the reservation and I always use Citi 4th night free or Amex FHR to make reservations to get actual benefits that save me money. I asked my (Hyatt) Ambassador if he could get me special pricing on hotels and he said NO. So I never saw any point of contacting him after that. He contacted me once 3 years ago. lol I've qualified 2x since then and haven't heard from him since...... I have no idea if the SPG/ Marriott/ Bonvoy Ambassador is better but I honestly doubt it unless they can save me money I don't care for cheap wine and sugary snacks.
Feb 19, 2019, 2:39 am
#1999
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
So far, the main benefit I felt from Ambassador service is one contact point for all my stay needs. Whether arrange airport transfers or some special request like book unique room.
I still make my own reservations and update my amb about that (notify her if the stay is special or just a quick stay. If I need to ask something from a hotel staff that I know personally, then I still email the person directly.
Whether being ambassador member I get better upgrade etc ... I cant say just yet.
I still make my own reservations and update my amb about that (notify her if the stay is special or just a quick stay. If I need to ask something from a hotel staff that I know personally, then I still email the person directly.
Whether being ambassador member I get better upgrade etc ... I cant say just yet.
Feb 19, 2019, 5:48 am
#2000
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
So, today marks the first time that I was address by the new elite tier names, and I like it. I checked in to the St. Regis BKK yesterday and was thanked for being "Platinum Premier Elite w/ Ambassador," while today at the Le Meridien Ko Samui, my status was not mentioned verbally but the sheet with the stay info they had me sign showed "Ambassador Elite" status. Hope this is the beginning of being recognized as something ,ore than platinum
Feb 19, 2019, 6:27 am
#2001
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
So, today marks the first time that I was address by the new elite tier names, and I like it. I checked in to the St. Regis BKK yesterday and was thanked for being "Platinum Premier Elite w/ Ambassador," while today at the Le Meridien Ko Samui, my status was not mentioned verbally but the sheet with the stay info they had me sign showed "Ambassador Elite" status. Hope this is the beginning of being recognized as something ,ore than platinum
Feb 19, 2019, 6:46 am
#2002
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,717
So far i’ve got a welcome as a Titanium which is correctly a new new, but not my actual status 
For those who didn’t understand why some of us regretted the decision to do away with specific elite level key card holder, perhaps it’s now making more sense?
For those who didn’t understand why some of us regretted the decision to do away with specific elite level key card holder, perhaps it’s now making more sense?
Feb 19, 2019, 8:58 am
#2003
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Feb 19, 2019, 9:46 am
#2004
Join Date: Oct 2009
Posts: 502
i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
Feb 19, 2019, 11:54 am
#2005
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
Feb 20, 2019, 4:52 am
#2006
Join Date: Mar 2016
Location: everywhere
Programs: Hilton Gold, IHG Spire, Hyatt Globalist , Bonvoy Titanium United Silver AA Platinum, AS Gold 75K
Posts: 97
i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
Feb 20, 2019, 11:25 am
#2007
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Did your 130 nights on 2018 is earned throught legacy SPG only stays ... or mix between Marriott and SPG ?
Because if its the 2nd, then you need the 20k spending to reach amb
the only way to reach amb without spending is with 100 nights at legacy SPG ONLY in 2018
Because if its the 2nd, then you need the 20k spending to reach amb
the only way to reach amb without spending is with 100 nights at legacy SPG ONLY in 2018
Feb 20, 2019, 7:31 pm
#2009
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
i wonder if marriott has taken up the part in their terms of service where certain folks may be upgraded to amb level without having done the nights and spend requirement. i had assumed they would use this similar to how they handled the old Plat Premier before it was devalued.
How much was your spend? Did you really average less than $150 night even after drinks and incidentals? That seems very low as an average.
Feb 20, 2019, 7:49 pm
#2010
Join Date: Mar 2016
Location: everywhere
Programs: Hilton Gold, IHG Spire, Hyatt Globalist , Bonvoy Titanium United Silver AA Platinum, AS Gold 75K
Posts: 97
@C17PSGR Yes we were well under the $20,000 closer to $15,000. My stays are typically corporate rate stays, a lot of Asian hotels and additionally I almost never spend anything additional at the property other then room rate and parking on occasion. But now you all have gotten me so curious about the Ambassador service that you've motivated me to reach out to my Hyatt rep and see what they can do for an upcoming stay for a special occasion.