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Marriott Bonvoy ‘Ambassador Elite’ Level : Ambassador experiences [Master Thread]

Marriott Bonvoy ‘Ambassador Elite’ Level : Ambassador experiences [Master Thread]

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Old Mar 25, 19, 5:58 am   -   Wikipost
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Old Dec 24, 18, 7:41 am
  #1621  
 
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 445
Originally Posted by txpenny View Post
F&B was brand dependent (unsure if that changed in August). My pretax & pre-tip F&B counted at my go to hotel (autograph collection). I had one stay at a courtyard last year and the F&B (coffee) did not make it in base points.

My formula is close, but I'm missing something. With my last 17-day stay yet to post, my YTD base points and spend are: 507,666 and $50,797 respectfully. I guess my formula is off by $30, but over a large sample size.
Thanks. Did you calculate your base point total manually or is there a place to pull it. I just looked at one of my go to Autographs, the Adolphus, and nightly rate pretax is there in base but not my $200 food bill. I am having the same issue at a Trubute and Renaissance and Edition. . This was just me going back a few weeks of stays I could easily lookup. Now I’m really confused as to the cause. As none of them should exclude F&B from points earnings.
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Old Dec 25, 18, 8:48 am
  #1622  
 
Join Date: Sep 2014
Location: TPA/DFW
Programs: AA EXP, MB LTTE/A HH DIA, DL
Posts: 1,025
Originally Posted by ucfjoe View Post
Thanks. Did you calculate your base point total manually or is there a place to pull it. I just looked at one of my go to Autographs, the Adolphus, and nightly rate pretax is there in base but not my $200 food bill. I am having the same issue at a Trubute and Renaissance and Edition. . This was just me going back a few weeks of stays I could easily lookup. Now I’m really confused as to the cause. As none of them should exclude F&B from points earnings.
Tracked manually during the year.
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Old Dec 25, 18, 5:38 pm
  #1623  
 
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Plat Premier (+AMB); Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 7,160
Originally Posted by Antarius View Post
how long did it take? I crossed it about a week ago and havent heard anything.
Sorry for the delayed response. I have been "unplugged" for several days.

it was within a couple days of the qualifying stay posting to my account. Surprisingly quick, actually.
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Old Dec 25, 18, 8:38 pm
  #1624  
 
Join Date: Aug 2012
Location: KHOU + KSFO
Programs: AA EXP | Marriott Bonvoy Ambassador
Posts: 4,427
Originally Posted by goodeats21 View Post
Sorry for the delayed response. I have been "unplugged" for several days.

it was within a couple days of the qualifying stay posting to my account. Surprisingly quick, actually.
No worries - thanks for the followup.

My account updated to show PP + Ambassador, however have not received an email or anything.
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Old Dec 26, 18, 8:16 am
  #1625  
 
Join Date: Jul 2000
Location: AUH
Posts: 7,306
Was Ambassador this year, but as it was a fairly marginal experience, I decided not to go for it this year so I'm finishing with 50 nights.

I wonder whether there will be a soft landing to PP (non-Amb), or will I be downgraded to Plat?
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Old Dec 26, 18, 9:22 am
  #1626  
 
Join Date: Apr 2003
Location: DEN/BDL/LGA/HPN
Programs: Marriott Plat Premier; AA EXP 2MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 4,729
Originally Posted by ucfjoe View Post
Thanks. Did you calculate your base point total manually or is there a place to pull it. I just looked at one of my go to Autographs, the Adolphus, and nightly rate pretax is there in base but not my $200 food bill. I am having the same issue at a Trubute and Renaissance and Edition. . This was just me going back a few weeks of stays I could easily lookup. Now I’m really confused as to the cause. As none of them should exclude F&B from points earnings.
I haven't had a problem with points or spend credit for F&B.

I believe there are reports on there that people at legacy SPG properties aren't getting credit for F&B and incidentals. I presume that's because the legacy lightspeed system may have tracked things differently and the movement of the information wasn't be handled properly.
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Old Dec 26, 18, 10:59 pm
  #1627  
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 79,155
It was also the case at legacy Starwoods that there was a distinction between restaurants that were considered part of the hotel (even if operated separately) and those that were merely tenants. The rule always was that if the restaurant was part of the hotel, then you earned points on F&B there, but some hotel restaurants didn't count, such as the "gourmet steakhouse" type place in the former Providence (RI) Westin, RIP. [By contrast, the chain McCormick and Schmicks in the Westin Edina Galleria (MN) did count, which to me looks more like it's just a tenant.] I wonder whether the same criterion is being used to determine whether F&B spend counts for the $20K AMB requirement for those with over 100 combined nights but fewer than 100 nights in only legacy Starwood properties.
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Old Dec 26, 18, 11:14 pm
  #1628  
Marriott 25+ BadgeAman Contributor Badge
 
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador, UA Plat/LT Gold, AA Gold
Posts: 7,328
Originally Posted by MSPeconomist View Post
It was also the case at legacy Starwoods that there was a distinction between restaurants that were considered part of the hotel (even if operated separately) and those that were merely tenants. The rule always was that if the restaurant was part of the hotel, then you earned points on F&B there, but some hotel restaurants didn't count, such as the "gourmet steakhouse" type place in the former Providence (RI) Westin, RIP. [By contrast, the chain McCormick and Schmicks in the Westin Edina Galleria (MN) did count, which to me looks more like it's just a tenant.] I wonder whether the same criterion is being used to determine whether F&B spend counts for the $20K AMB requirement for those with over 100 combined nights but fewer than 100 nights in only legacy Starwood properties.
If you could put a restaurant meal charge on your room account with SPG, it was eligible to earn points. The same is true for Marriott according to the new terms and conditions.
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Old Dec 27, 18, 12:07 am
  #1629  
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by stargold View Post
Was Ambassador this year, but as it was a fairly marginal experience, I decided not to go for it this year so I'm finishing with 50 nights.

I wonder whether there will be a soft landing to PP (non-Amb), or will I be downgraded to Plat?
Hi stargold,

You account will be soft landed to Platinum Premier Elite.

Best Regards,

Christina Zhou
Social Media Specialist
Marriott International

[email protected]
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Old Dec 27, 18, 2:47 am
  #1630  
 
Join Date: Jul 2000
Location: AUH
Posts: 7,306
Originally Posted by Starwood Lurker III View Post
Hi stargold,

You account will be soft landed to Platinum Premier Elite.
Thank you very much, Christina
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Old Dec 27, 18, 6:45 am
  #1631  
 
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 445
Originally Posted by C17PSGR View Post
I haven't had a problem with points or spend credit for F&B.

I believe there are reports on there that people at legacy SPG properties aren't getting credit for F&B and incidentals. I presume that's because the legacy lightspeed system may have tracked things differently and the movement of the information wasn't be handled properly.
I’ve got it across the board on multiple stays even Marriott. I submitted a bunch as part of a missing stay but you can’t leave comments so I assume the reviewer will think I’m an idiot as my “stays” did post but my base rates didn’t correctly. Maybe I assumed incorrectly but my spa charge st StR San Fran didn’t count either. I’ve emailed one of the Marriott accounts. Will try lurker.
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Old Dec 27, 18, 7:32 am
  #1632  
 
Join Date: Mar 2003
Posts: 1,049
Originally Posted by Starwood Lurker III View Post
Hi stargold,

You account will be soft landed to Platinum Premier Elite.

Best Regards,

Christina Zhou
Social Media Specialist
Marriott International

[email protected]
Christina -
When does the 2019 status take effect ? For those who are “soft landed” or qualified under legacy requirements- will status change on Jan 1 or later in 2019 ? Thanks for the information!
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Old Dec 27, 18, 11:17 am
  #1633  
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Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,309
Originally Posted by Mister Nice View Post


Christina -
When does the 2019 status take effect ? For those who are “soft landed” or qualified under legacy requirements- will status change on Jan 1 or later in 2019 ? Thanks for the information!
All the loyalty programs I've seen have two calendars. The first being the earning year which is typically from Jan 1 to Dec 31. A few used a rolling calendar but those are dying out. The second is the benefit year which sets the date when status drops if not earned in the previous earning year. For MPG that is now the end of January. This is mostly because it may take them that long to gather all the December stay info to make sure everything counts. Not sure if they will meet that this year and may be a ploy in their scheme of things that they don't have to fix something from last year if it's not going to change anything for the member. The "Oh Well Too Bad" approach.
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Old Dec 27, 18, 11:22 am
  #1634  
 
Join Date: Apr 2003
Location: DEN/BDL/LGA/HPN
Programs: Marriott Plat Premier; AA EXP 2MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 4,729
Originally Posted by ucfjoe View Post
I’ve got it across the board on multiple stays even Marriott. I submitted a bunch as part of a missing stay but you can’t leave comments so I assume the reviewer will think I’m an idiot as my “stays” did post but my base rates didn’t correctly. Maybe I assumed incorrectly but my spa charge st StR San Fran didn’t count either. I’ve emailed one of the Marriott accounts. Will try lurker.
I think the issue is that others have reported Spa charges apparently didn't count in the legacy SPG program and that some SPG properties in California didn't count alcohol (I believe the St.R SF was specifically referenced). Those things counted as qualifying spend in the Marriott program whereever I've stayed and I've always earned points on alcohol spend at legacy Marriott properties in California. Additionally, whenever I've stayed at the SLS in LA or the W in Westwood, I've earned points on all spend, including spend at the Bazar and at the pool bar so I think the alcohol and perhaps spa issue is limited to specific hotels ... perhaps, just the St.R in SF based on reports as I don't know of any reports here on other legacy properties. There are also reports on FT from only getting room credit from legacy SPG properties in Asia but that I wonder if it is potentially part of the "Resistance" being reported from properties in terms of blackouts, "standard" rooms, etc.
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Old Dec 27, 18, 11:23 am
  #1635  
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 79,155
What are examples of things which wouldn't change anything for an elite? We all care about points and earned rewards such as SNAs or free nights. Most of us care also about lifetime nights, even if ewe've already qualified for LTPP since the lifetime night count could matter for something in the future, such as potentially upgrade priority or some future lifetime status level. I guess lifetime points will cease to matter after the January sweeps but it should be easy to track them if one if correcting point earnings.
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