Aug 24, 2018, 10:27 am
Last edit by: PTahCha
Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
— Autograph Collection (excluding resorts)
— Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
— Delta* (excluding resorts)
— JW Marriott (excluding resorts)
— Marriott (excluding resorts)
— Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
— Aloft
— Autograph Collection (resorts only)
— Delta (resorts only)
— Four Points
— The Luxury Collection
— JW Marriott (resorts only)
— Le Méridien
— Marriott (resorts only)
— Protea
— Renaissance (resorts only)
— St. Regis
— Sheraton **
— Tribute Portfolio
— W Hotels
— Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
— Le Méridien (only at locations with a lounge)
— Sheraton (only at locations with a lounge)
— Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
— AC Hotels
— Courtyard (locations without a lounge only, which means most locations)
— MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
— Element ****
— Fairfield (except Fairfield Asia Pacific hotels) ****
— Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
— SpringHill Suites
— TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
— Design Hotels
— Edition
— Fairfield Asia Pacific hotels
— Gaylord Hotels
— Marriott Executive Apartments
— Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
— The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
— Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
• The Algonquin Hotel Times Square, Autograph Collection
• Boston Marriott Copley Place
• Boston Marriott Long Wharf
• Chicago Marriott Downtown Magnificent Mile
• JW Marriott Essex House New York City
• JW Marriott New Orleans
• JW Marriott San Francisco Union Square
• JW Marriott Washington, DC
• The Lexington Hotel, Autograph Collection
• Monterey Marriott
• New York Marriott Marquis®
• Philadelphia Marriott Downtown
• Renaissance Boston Waterfront Hotel
• Renaissance Chicago Downtown Hotel
• Renaissance Los Angeles Airport Hotel
• Renaissance New York Midtown Hotel
• Renaissance New York Times Square Hotel
• Marriott Marquis San Diego Marina
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
— Autograph Collection (excluding resorts)
— Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
— Delta* (excluding resorts)
— JW Marriott (excluding resorts)
— Marriott (excluding resorts)
— Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
— Aloft
— Autograph Collection (resorts only)
— Delta (resorts only)
— Four Points
— The Luxury Collection
— JW Marriott (resorts only)
— Le Méridien
— Marriott (resorts only)
— Protea
— Renaissance (resorts only)
— St. Regis
— Sheraton **
— Tribute Portfolio
— W Hotels
— Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
— Le Méridien (only at locations with a lounge)
— Sheraton (only at locations with a lounge)
— Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
— AC Hotels
— Courtyard (locations without a lounge only, which means most locations)
— MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
— Element ****
— Fairfield (except Fairfield Asia Pacific hotels) ****
— Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
— SpringHill Suites
— TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
— Design Hotels
— Edition
— Fairfield Asia Pacific hotels
— Gaylord Hotels
— Marriott Executive Apartments
— Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
— The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
— Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
• The Algonquin Hotel Times Square, Autograph Collection
• Boston Marriott Copley Place
• Boston Marriott Long Wharf
• Chicago Marriott Downtown Magnificent Mile
• JW Marriott Essex House New York City
• JW Marriott New Orleans
• JW Marriott San Francisco Union Square
• JW Marriott Washington, DC
• The Lexington Hotel, Autograph Collection
• Monterey Marriott
• New York Marriott Marquis®
• Philadelphia Marriott Downtown
• Renaissance Boston Waterfront Hotel
• Renaissance Chicago Downtown Hotel
• Renaissance Los Angeles Airport Hotel
• Renaissance New York Midtown Hotel
• Renaissance New York Times Square Hotel
• Marriott Marquis San Diego Marina
FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level
Apr 27, 2019, 2:20 pm
#571
Join Date: Apr 2018
Location: USA
Programs: MarriottTitanium, LT Plat, Hyatt Globalist, Hilton Diamond,IHG Diamond,Amb,Wyndham Diamond
Posts: 129
Sheraton PVR & Marriott PVR
At the Marriott Puerto Vallarta Resort & Spa you are given a choice at check-in that includes daily breakfast. Unfortunately, it seems this property is not compliant with the breakfast benefit and offers a "continental breakfast" that is neither on the menu nor offered to guests otherwise paying for breakfast. See here:
https://www.flyertalk.com/forum/30529777-post220.html
https://www.flyertalk.com/forum/30529777-post220.html
By the way,I asked for milk for Coffee from the Deli to make coffee in the Room,I was told Only 1 oz is Free,otherwise I would have to pay extra if I wanted to have milk for two cups of Coffee.
This Place is amazingly Beautiful,But the "Nickel & Diming" has to end.Hopefully Marriott takes notice of it before granting Owners more Marriotts.
Apr 27, 2019, 4:39 pm
#572
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
No. However, you are entitled to choice at check-in between welcome points, a welcome amenity, and daily breakfast in the restaurant for yourself and one other person. Unfortunately, what that breakfast is can vary because some properties are claiming toast and coffee are breakfast.
James
Apr 27, 2019, 4:49 pm
#573
Suspended
Join Date: Apr 2019
Programs: Marriott Ambassador
Posts: 117
At the Sheraton PVR you do not have a choice of selecting breakfast as a welcome amenity. Breakfast is available in the Lounge only. When they refused my request, I called Marriott who confirmed from the Corporate side that the property does not provide breakfast in the restaurant.
James
James
Apr 27, 2019, 5:21 pm
#574
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
At the Sheraton PVR you do not have a choice of selecting breakfast as a welcome amenity. Breakfast is available in the Lounge only. When they refused my request, I called Marriott who confirmed from the Corporate side that the property does not provide breakfast in the restaurant.
James
James
Go to the Terms & Conditions at https://www.marriott.com/loyalty/terms/default.mi
Scroll down for the table with the header "ELITE WELCOME GIFT FOR PLATINUM ELITE MEMBERS AND ABOVE"
For "St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio," the Platinum Elite Welcome Gift choices are "1,000 Points per Stay or amenity per Stay or breakfast in restaurant per day of Stay for Member +1 (including Resorts)." The guest selects the option, not the hotel. The compensation for failure is $100 USD.
Some properties are specifically excluded in the Terms & Conditions. Sheraton Buganvilias Resort and Convention Center is not one of them.
If hotels find themselves paying out $100 often, their management will eventually get the message that cheating Elite guests out of published benefits is bad business.
Of course, every agent at Marriott Bonvoy Guest Services should have a decent understanding of the Terms & Conditions and be willing and able to straighten out hotels that fail to comply (or at least to get supervisor to do so). The line, "I called Marriott who confirmed from the Corporate side that the property does not provide breakfast in the restaurant," would indicate a disgusting lack of training and competence at Marriott Bonvoy Guest Services. Sadly, there have been many such reports on this forum.
Last edited by Horace; Apr 27, 2019 at 5:27 pm
Apr 27, 2019, 7:08 pm
#575
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Can I confirm that as a platinum at a Westin with a club, I can have breakfast(maybe continental) in the club lounge through lounge access and amenity gift, which can be breakfast in the restaurant for member + 1 or points or something else?
Thanks.
Thanks.
Apr 27, 2019, 7:16 pm
#576
Suspended
Join Date: Apr 2019
Programs: Marriott Ambassador
Posts: 117
Yes, you can. Most people don't, but you can. There are many examples of this. Moana Surfrider Westin in Honolulu being an example.
Apr 27, 2019, 7:20 pm
#577
Suspended
Join Date: Apr 2019
Programs: Marriott Ambassador
Posts: 117
If hotels find themselves paying out $100 often, their management will eventually get the message that cheating Elite guests out of published benefits is bad business.
Of course, every agent at Marriott Bonvoy Guest Services should have a decent understanding of the Terms & Conditions and be willing and able to straighten out hotels that fail to comply (or at least to get supervisor to do so). The line, "I called Marriott who confirmed from the Corporate side that the property does not provide breakfast in the restaurant," would indicate a disgusting lack of training and competence at Marriott Bonvoy Guest Services. Sadly, there have been many such reports on this forum.
Of course, every agent at Marriott Bonvoy Guest Services should have a decent understanding of the Terms & Conditions and be willing and able to straighten out hotels that fail to comply (or at least to get supervisor to do so). The line, "I called Marriott who confirmed from the Corporate side that the property does not provide breakfast in the restaurant," would indicate a disgusting lack of training and competence at Marriott Bonvoy Guest Services. Sadly, there have been many such reports on this forum.
Apr 27, 2019, 8:06 pm
#578
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Apr 27, 2019, 9:37 pm
#579
Join Date: Apr 2018
Location: USA
Programs: MarriottTitanium, LT Plat, Hyatt Globalist, Hilton Diamond,IHG Diamond,Amb,Wyndham Diamond
Posts: 129
Sheraton PVR & Marriott PVR
Sheraton Buganvilias Resort and Convention Center in Puerto Vallarta owes $100 USD compensation every time it fails to offer a choice of welcome gifts to a Platinum Elite (or higher) member who qualifies — but only if that member claims the compensation before checking out (and preferably much sooner than that).
Go to the Terms & Conditions at https://www.marriott.com/loyalty/terms/default.mi
Scroll down for the table with the header "ELITE WELCOME GIFT FOR PLATINUM ELITE MEMBERS AND ABOVE"
For "St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio," the Platinum Elite Welcome Gift choices are "1,000 Points per Stay or amenity per Stay or breakfast in restaurant per day of Stay for Member +1 (including Resorts)." The guest selects the option, not the hotel. The compensation for failure is $100 USD.
Some properties are specifically excluded in the Terms & Conditions. Sheraton Buganvilias Resort and Convention Center is not one of them.
If hotels find themselves paying out $100 often, their management will eventually get the message that cheating Elite guests out of published benefits is bad business.
Of course, every agent at Marriott Bonvoy Guest Services should have a decent understanding of the Terms & Conditions and be willing and able to straighten out hotels that fail to comply (or at least to get supervisor to do so). The line, "I called Marriott who confirmed from the Corporate side that the property does not provide breakfast in the restaurant," would indicate a disgusting lack of training and competence at Marriott Bonvoy Guest Services. Sadly, there have been many such reports on this forum.
Go to the Terms & Conditions at https://www.marriott.com/loyalty/terms/default.mi
Scroll down for the table with the header "ELITE WELCOME GIFT FOR PLATINUM ELITE MEMBERS AND ABOVE"
For "St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio," the Platinum Elite Welcome Gift choices are "1,000 Points per Stay or amenity per Stay or breakfast in restaurant per day of Stay for Member +1 (including Resorts)." The guest selects the option, not the hotel. The compensation for failure is $100 USD.
Some properties are specifically excluded in the Terms & Conditions. Sheraton Buganvilias Resort and Convention Center is not one of them.
If hotels find themselves paying out $100 often, their management will eventually get the message that cheating Elite guests out of published benefits is bad business.
Of course, every agent at Marriott Bonvoy Guest Services should have a decent understanding of the Terms & Conditions and be willing and able to straighten out hotels that fail to comply (or at least to get supervisor to do so). The line, "I called Marriott who confirmed from the Corporate side that the property does not provide breakfast in the restaurant," would indicate a disgusting lack of training and competence at Marriott Bonvoy Guest Services. Sadly, there have been many such reports on this forum.
Apr 27, 2019, 9:41 pm
#580
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
Well,Well,Well! So,what you are telling me is Vanessi Gonzalez (VIP Club Svc Mgr @ Sheraton PVR)) owes me $200.00 ? She absolutely told me No Free Breakfast in the Restaurant except for a Roll & Coffee after I had eggs and was given the "Bill".I ended up paying for it.
Unless you're still a hotel and have not yet checked out, it's now too late.
Last edited by Horace; Apr 27, 2019 at 10:44 pm
Apr 28, 2019, 8:42 pm
#581
Join Date: Apr 2019
Programs: Marriott Bonvoy Titanium; IHG Diamond; Alaska MVP Gold
Posts: 70
I had Marriott Corporate call PVR Marriott about Breakfast and they still denied it.Only 4 oz of Jumex Juice (Carton),miniature croissants (2), Fruit Plate (2 slices of Papaya,4 grapes,2 slices of watermelon).eventually decided to pay extra for Breakfast,which was not worth it.
By the way,I asked for milk for Coffee from the Deli to make coffee in the Room,I was told Only 1 oz is Free,otherwise I would have to pay extra if I wanted to have milk for two cups of Coffee.
This Place is amazingly Beautiful,But the "Nickel & Diming" has to end.Hopefully Marriott takes notice of it before granting Owners more Marriotts.
By the way,I asked for milk for Coffee from the Deli to make coffee in the Room,I was told Only 1 oz is Free,otherwise I would have to pay extra if I wanted to have milk for two cups of Coffee.
This Place is amazingly Beautiful,But the "Nickel & Diming" has to end.Hopefully Marriott takes notice of it before granting Owners more Marriotts.
Apr 28, 2019, 11:42 pm
#582
Join Date: Apr 2018
Location: USA
Programs: MarriottTitanium, LT Plat, Hyatt Globalist, Hilton Diamond,IHG Diamond,Amb,Wyndham Diamond
Posts: 129
Marriott PVR
Did you get in touch with Marriott Corporate through email or phone, and how did you get them to call the hotel? I’m staying at the W Punta Mita next month and have heard the elite breakfast is coffee and toast. Seeing what my chances are of having corporate intervene to help.
Apr 29, 2019, 12:47 am
#583
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 688
FFS this new breakfast thing is awful in so many ways. Elites spending +50-100 nights getting screwed up by hotel properties/Marriott in order to save a couple of few dollars. Just give your guests what they are entitled to and be done with it.
It was better before. Are you holding platinum status and above? Here have your free breakfast in the main restaurant. Done. Simple.
It was better before. Are you holding platinum status and above? Here have your free breakfast in the main restaurant. Done. Simple.
Apr 29, 2019, 3:30 am
#584
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
I think most if not all Marriott Asian property did this already (except RC)
Maybe the fact that Marriott have almost 20times property in North America make enforcement difficult.
Sounds like Marriott have similar issue with Accor that they have problem in their home turf (eu properties for accor)
Maybe the fact that Marriott have almost 20times property in North America make enforcement difficult.
Sounds like Marriott have similar issue with Accor that they have problem in their home turf (eu properties for accor)
Apr 29, 2019, 9:09 pm
#585
Join Date: Apr 2019
Programs: Marriott Bonvoy Titanium; IHG Diamond; Alaska MVP Gold
Posts: 70
As an update I reached out to Marriott customer service regarding the breakfast amenity and W Punta Mita and received the following message:
“Our hotels typically offer Continental breakfast without the eggs as the Platinum amenity. If you would like to upgrade to the Hot Buffet is $38.00 USD per two guests per day.
I do hope you will keep you stay at W Punta Mita as it is a very lovely hotel and I know you will enjoy the property.
Best Regards,
Dianne Nickson
Guest Experience Assistance Specialist
Specialty Services
Marriott International”
“Our hotels typically offer Continental breakfast without the eggs as the Platinum amenity. If you would like to upgrade to the Hot Buffet is $38.00 USD per two guests per day.
I do hope you will keep you stay at W Punta Mita as it is a very lovely hotel and I know you will enjoy the property.
Best Regards,
Dianne Nickson
Guest Experience Assistance Specialist
Specialty Services
Marriott International”