Aug 24, 2018, 10:27 am
Last edit by: PTahCha
Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
— Autograph Collection (excluding resorts)
— Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
— Delta* (excluding resorts)
— JW Marriott (excluding resorts)
— Marriott (excluding resorts)
— Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
— Aloft
— Autograph Collection (resorts only)
— Delta (resorts only)
— Four Points
— The Luxury Collection
— JW Marriott (resorts only)
— Le Méridien
— Marriott (resorts only)
— Protea
— Renaissance (resorts only)
— St. Regis
— Sheraton **
— Tribute Portfolio
— W Hotels
— Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
— Le Méridien (only at locations with a lounge)
— Sheraton (only at locations with a lounge)
— Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
— AC Hotels
— Courtyard (locations without a lounge only, which means most locations)
— MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
— Element ****
— Fairfield (except Fairfield Asia Pacific hotels) ****
— Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
— SpringHill Suites
— TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
— Design Hotels
— Edition
— Fairfield Asia Pacific hotels
— Gaylord Hotels
— Marriott Executive Apartments
— Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
— The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
— Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
• The Algonquin Hotel Times Square, Autograph Collection
• Boston Marriott Copley Place
• Boston Marriott Long Wharf
• Chicago Marriott Downtown Magnificent Mile
• JW Marriott Essex House New York City
• JW Marriott New Orleans
• JW Marriott San Francisco Union Square
• JW Marriott Washington, DC
• The Lexington Hotel, Autograph Collection
• Monterey Marriott
• New York Marriott Marquis®
• Philadelphia Marriott Downtown
• Renaissance Boston Waterfront Hotel
• Renaissance Chicago Downtown Hotel
• Renaissance Los Angeles Airport Hotel
• Renaissance New York Midtown Hotel
• Renaissance New York Times Square Hotel
• Marriott Marquis San Diego Marina
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
— Autograph Collection (excluding resorts)
— Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
— Delta* (excluding resorts)
— JW Marriott (excluding resorts)
— Marriott (excluding resorts)
— Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
— Aloft
— Autograph Collection (resorts only)
— Delta (resorts only)
— Four Points
— The Luxury Collection
— JW Marriott (resorts only)
— Le Méridien
— Marriott (resorts only)
— Protea
— Renaissance (resorts only)
— St. Regis
— Sheraton **
— Tribute Portfolio
— W Hotels
— Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
— Le Méridien (only at locations with a lounge)
— Sheraton (only at locations with a lounge)
— Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
— AC Hotels
— Courtyard (locations without a lounge only, which means most locations)
— MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
— Element ****
— Fairfield (except Fairfield Asia Pacific hotels) ****
— Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
— SpringHill Suites
— TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
— Design Hotels
— Edition
— Fairfield Asia Pacific hotels
— Gaylord Hotels
— Marriott Executive Apartments
— Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
— The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
— Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
• The Algonquin Hotel Times Square, Autograph Collection
• Boston Marriott Copley Place
• Boston Marriott Long Wharf
• Chicago Marriott Downtown Magnificent Mile
• JW Marriott Essex House New York City
• JW Marriott New Orleans
• JW Marriott San Francisco Union Square
• JW Marriott Washington, DC
• The Lexington Hotel, Autograph Collection
• Monterey Marriott
• New York Marriott Marquis®
• Philadelphia Marriott Downtown
• Renaissance Boston Waterfront Hotel
• Renaissance Chicago Downtown Hotel
• Renaissance Los Angeles Airport Hotel
• Renaissance New York Midtown Hotel
• Renaissance New York Times Square Hotel
• Marriott Marquis San Diego Marina
FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level
Sep 13, 2018, 8:19 am
#211
Join Date: Sep 2012
Location: YVR
Posts: 1,846
Isn't everything already explained in the master thread that's been floating on the first page for awhile now?
https://www.flyertalk.com/forum/marr...explained.html
From its wiki, pertaining to FP properties: "Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it)."
https://www.flyertalk.com/forum/marr...explained.html
From its wiki, pertaining to FP properties: "Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it)."
Sep 13, 2018, 8:53 am
#212
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
It's too late now, but you should have insisted on USD $100 compensation. That's the only way that the hotel's GM will get the message.
Bring up Loyalty Program Terms & Conditions and scroll down to "4.3.c. Platinum Elite Membership Benefits." There's table under "iii. Platinum Elite Welcome Gift." Here's what it shows for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
At check-in, Platinum Elite members have the choice of one of three Welcome Gift options:
— "1,000 Points per Stay"
— "Amenity per Stay"
— "Breakfast in restaurant per day of Stay for Member +1 (including Resorts)"
If the Platinum Elite Welcome Gift is not offered at time of arrival, USD $100 compensation applies.
Sep 13, 2018, 9:07 am
#213
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 413
Was it the Element by Westin Bali Ubud in Indonesia?
That property shows "Buffet breakfast, fee from 181500.00 IDR" at its official website: https://www.marriott.com/hotels/hote...tin-bali-ubud/
I don't know how this property gets a away with it. Starwood should not have allowed it, and Marriott should not allow it.
Complimentary breakfast is a brand standaed for Element: https://element-hotels.marriott.com/...ealthy-eating/
That property shows "Buffet breakfast, fee from 181500.00 IDR" at its official website: https://www.marriott.com/hotels/hote...tin-bali-ubud/
I don't know how this property gets a away with it. Starwood should not have allowed it, and Marriott should not allow it.
Complimentary breakfast is a brand standaed for Element: https://element-hotels.marriott.com/...ealthy-eating/
So I'm not sure which is correct. Maybe someone can enlighten me before i send an angry email to Marriott, i challenged for SPG plat and they give me this watered down thingy. Really goes against their promises. Not what I signed up for, they are making IHG spire look good.
Will be checking into the StR Bali tomrrow, god help me.
Sep 13, 2018, 9:26 am
#214
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
Yes, this is at the element ubud. I called marriott after getting told this by FD during Check-in. Marriott confirmed it. However this thread's wiki says otherwise.
So I'm not sure which is correct. Maybe someone can enlighten me before i send an angry email to Marriott, i challenged for SPG plat and they give me this watered down thingy. Really goes against their promises. Not what I signed up for, they are making IHG spire look good.
Will be checking into the StR Bali tomrrow, god help me.
So I'm not sure which is correct. Maybe someone can enlighten me before i send an angry email to Marriott, i challenged for SPG plat and they give me this watered down thingy. Really goes against their promises. Not what I signed up for, they are making IHG spire look good.
Will be checking into the StR Bali tomrrow, god help me.
But that's because "complimentary Rise breakfast of whole fruit, nourishing granola, and something hot from the kitchen" is a brand standard for ALL guests at the Element brand.
However, Element by Westin Bali Ubud does not follow this brand standard.
In other words, the issue is not failure to honor Elite benefits; it's failure to follow brand standards.
I would recommend complaining to Marriott about your experience at a hotel that failed to follow a significant standard of the brand.
Sep 13, 2018, 10:01 am
#215
Join Date: Sep 2012
Location: YVR
Posts: 1,846
Shame on the Bellevue Westin for not training its employees correctly. (I assume you had a second guest in your room.)
It's too late now, but you should have insisted on USD $100 compensation. That's the only way that the hotel's GM will get the message.
Bring up Loyalty Program Terms & Conditions and scroll down to "4.3.c. Platinum Elite Membership Benefits." There's table under "iii. Platinum Elite Welcome Gift." Here's what it shows for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
At check-in, Platinum Elite members have the choice of one of three Welcome Gift options:
— "1,000 Points per Stay"
— "Amenity per Stay"
— "Breakfast in restaurant per day of Stay for Member +1 (including Resorts)"
If the Platinum Elite Welcome Gift is not offered at time of arrival, USD $100 compensation applies.
It's too late now, but you should have insisted on USD $100 compensation. That's the only way that the hotel's GM will get the message.
Bring up Loyalty Program Terms & Conditions and scroll down to "4.3.c. Platinum Elite Membership Benefits." There's table under "iii. Platinum Elite Welcome Gift." Here's what it shows for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
At check-in, Platinum Elite members have the choice of one of three Welcome Gift options:
— "1,000 Points per Stay"
— "Amenity per Stay"
— "Breakfast in restaurant per day of Stay for Member +1 (including Resorts)"
If the Platinum Elite Welcome Gift is not offered at time of arrival, USD $100 compensation applies.
They said they did credit the 1000 points, but I still haven't seen them on my account. I'll likely have to call SPG at some point, but it's not going to be anytime soon, especially with the increased volume because of hurricane Florence approaching.
Sep 13, 2018, 10:12 am
#216
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
I did call the hotel, and they said it was a "learning curve" and apologized - that's all I got. They did assure me they would follow-up with this, but nothing was offered to me in the way of compensation.
They said they did credit the 1000 points, but I still haven't seen them on my account. I'll likely have to call SPG at some point, but it's not going to be anytime soon, especially with the increased volume because of hurricane Florence approaching.
They said they did credit the 1000 points, but I still haven't seen them on my account. I'll likely have to call SPG at some point, but it's not going to be anytime soon, especially with the increased volume because of hurricane Florence approaching.
Sep 13, 2018, 10:30 am
#217
Join Date: Sep 2012
Location: YVR
Posts: 1,846
I chose the points, but they still haven't showed up in my account, even though the hotel did post the points. My stay is credited on my account, so it's weird the points are still missing 3 weeks later. Guessing it's still systems issues?
Sep 13, 2018, 10:45 am
#218
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,738
Shame on the Bellevue Westin for not training its employees correctly. (I assume you had a second guest in your room.)
It's too late now, but you should have insisted on USD $100 compensation. That's the only way that the hotel's GM will get the message.
Bring up Loyalty Program Terms & Conditions and scroll down to "4.3.c. Platinum Elite Membership Benefits." There's table under "iii. Platinum Elite Welcome Gift." Here's what it shows for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
At check-in, Platinum Elite members have the choice of one of three Welcome Gift options:
— "1,000 Points per Stay"
— "Amenity per Stay"
— "Breakfast in restaurant per day of Stay for Member +1 (including Resorts)"
If the Platinum Elite Welcome Gift is not offered at time of arrival, USD $100 compensation applies.
It's too late now, but you should have insisted on USD $100 compensation. That's the only way that the hotel's GM will get the message.
Bring up Loyalty Program Terms & Conditions and scroll down to "4.3.c. Platinum Elite Membership Benefits." There's table under "iii. Platinum Elite Welcome Gift." Here's what it shows for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
At check-in, Platinum Elite members have the choice of one of three Welcome Gift options:
— "1,000 Points per Stay"
— "Amenity per Stay"
— "Breakfast in restaurant per day of Stay for Member +1 (including Resorts)"
If the Platinum Elite Welcome Gift is not offered at time of arrival, USD $100 compensation applies.
Sep 13, 2018, 11:53 am
#219
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
Click on Loyalty Program Terms & Conditions.
Save as PDF, or print to PDF.
Sep 13, 2018, 12:23 pm
#220
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,738
I'm not aware of a PDF version online, but you can make your own.
Click on Loyalty Program Terms & Conditions.
Save as PDF, or print to PDF.
Click on Loyalty Program Terms & Conditions.
Save as PDF, or print to PDF.
Sep 13, 2018, 1:22 pm
#221
Join Date: Sep 2012
Location: YVR
Posts: 1,846
I'm not aware of a PDF version online, but you can make your own.
Click on Loyalty Program Terms & Conditions.
Save as PDF, or print to PDF.
Click on Loyalty Program Terms & Conditions.
Save as PDF, or print to PDF.
To confirm - am I assuming right that Courtyards, Moxy and AC in the US/Canada get $20 per day for 2 people when they say this: $10 F&B credit for member + 1 guest, daily
If so - that's a smokin' deal compared to a lot of the other (non-breakfast included) hotels that only have the blanket $10 F&B credit (like Marriott, Delta, Autograph and Reinassiance)! Turns out that the resorts now have the better breakfast option for Plats!!!
Sep 13, 2018, 2:09 pm
#222
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
The F&B credit is technically not a breakfast benefit, although it can be applied to breakfast. It can also be applied at other times, such as at the bar the evening before.
My understanding is that the credits are per night, and cannot be accumulated or combined across nights. In other words, a couple staying 3 nights at a Courtyard cannot use the credits for $60 in foods and beverages at The Bistro one evening.
I have not stayed at a Courtyard, AC Hotels, or Moxy since August 18, so I don't have firsthand experience with this.
These brands do provide breakfast to the Platinum Elite member + 1 as a benefit, but it's through the lounge/breakfast benefit, not through the Welcome Gift benefit. This lounge/breakfast benefit is in addition to the Welcome Gift, so the Platinum Elite member can also choose one gift per stay, such as 1000 points or a $10 F&B credit.
If the lounge is open, then it's lounge access for the Platinum Elite member + 1. The lounge can be called a Concierge Lounge, M Club Lounge, Executive Lounge, Club Lounge, or whatever. The quality and selection of the breakfast spread varies by brand, geography, and individual property.
If the property doesn't have a lounge, or if the lounge is closed (as is often the case on weekend and holiday mornings), then the benefit provides a restaurant breakfast for the Platinum Elite member + 1 as the alternative.
Yes, the Platinum Elite breakfast benefit is complicated — especially how it's explained in the Loyalty Program Terms & Conditions. Check the Wiki at the top of this thread for my simple summary. With more than 6700 properties, there are some exceptions, as @jedicat666 has noted, but I think my summary is good place to start.
Last edited by Horace; Sep 13, 2018 at 3:42 pm
Sep 13, 2018, 2:19 pm
#223
Join Date: Jul 2006
Location: York, PA
Programs: MRSPG LT Tit, HH Diamond, Hertz Pres.
Posts: 1,737
Shame on the Bellevue Westin for not training its employees correctly. (I assume you had a second guest in your room.)
It's too late now, but you should have insisted on USD $100 compensation. That's the only way that the hotel's GM will get the message.
Bring up Loyalty Program Terms & Conditions and scroll down to "4.3.c. Platinum Elite Membership Benefits." There's table under "iii. Platinum Elite Welcome Gift." Here's what it shows for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
At check-in, Platinum Elite members have the choice of one of three Welcome Gift options:
— "1,000 Points per Stay"
— "Amenity per Stay"
— "Breakfast in restaurant per day of Stay for Member +1 (including Resorts)"
If the Platinum Elite Welcome Gift is not offered at time of arrival, USD $100 compensation applies.
It's too late now, but you should have insisted on USD $100 compensation. That's the only way that the hotel's GM will get the message.
Bring up Loyalty Program Terms & Conditions and scroll down to "4.3.c. Platinum Elite Membership Benefits." There's table under "iii. Platinum Elite Welcome Gift." Here's what it shows for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
At check-in, Platinum Elite members have the choice of one of three Welcome Gift options:
— "1,000 Points per Stay"
— "Amenity per Stay"
— "Breakfast in restaurant per day of Stay for Member +1 (including Resorts)"
If the Platinum Elite Welcome Gift is not offered at time of arrival, USD $100 compensation applies.
so does the same now apply to native spg properties?
Sep 13, 2018, 2:25 pm
#224
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
Yes.
The answers to this and many other questions are in the Loyalty Program Terms & Conditions. The compensation is shown in a table under "iii. Platinum Elite Welcome Gift" in the section, "4.3.c. Platinum Elite Membership Benefits." Look for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
The answers to this and many other questions are in the Loyalty Program Terms & Conditions. The compensation is shown in a table under "iii. Platinum Elite Welcome Gift" in the section, "4.3.c. Platinum Elite Membership Benefits." Look for St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio.
Sep 13, 2018, 5:18 pm
#225
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I didn't have a +1 this time but still thought the $46, 2 day savings for 500 points was an exceptional deal.
James
