Last edit by: PTahCha
Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
Autograph Collection (excluding resorts)
Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
Delta* (excluding resorts)
JW Marriott (excluding resorts)
Marriott (excluding resorts)
Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
Aloft
Autograph Collection (resorts only)
Delta (resorts only)
Four Points
The Luxury Collection
JW Marriott (resorts only)
Le Mridien
Marriott (resorts only)
Protea
Renaissance (resorts only)
St. Regis
Sheraton **
Tribute Portfolio
W Hotels
Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
Le Mridien (only at locations with a lounge)
Sheraton (only at locations with a lounge)
Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
AC Hotels
Courtyard (locations without a lounge only, which means most locations)
MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
Element ****
Fairfield (except Fairfield Asia Pacific hotels) ****
Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
SpringHill Suites
TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
Design Hotels
Edition
Fairfield Asia Pacific hotels
Gaylord Hotels
Marriott Executive Apartments
Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
The Algonquin Hotel Times Square, Autograph Collection
Boston Marriott Copley Place
Boston Marriott Long Wharf
Chicago Marriott Downtown Magnificent Mile
JW Marriott Essex House New York City
JW Marriott New Orleans
JW Marriott San Francisco Union Square
JW Marriott Washington, DC
The Lexington Hotel, Autograph Collection
Monterey Marriott
New York Marriott Marquis
Philadelphia Marriott Downtown
Renaissance Boston Waterfront Hotel
Renaissance Chicago Downtown Hotel
Renaissance Los Angeles Airport Hotel
Renaissance New York Midtown Hotel
Renaissance New York Times Square Hotel
Marriott Marquis San Diego Marina
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
Autograph Collection (excluding resorts)
Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
Delta* (excluding resorts)
JW Marriott (excluding resorts)
Marriott (excluding resorts)
Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
Aloft
Autograph Collection (resorts only)
Delta (resorts only)
Four Points
The Luxury Collection
JW Marriott (resorts only)
Le Mridien
Marriott (resorts only)
Protea
Renaissance (resorts only)
St. Regis
Sheraton **
Tribute Portfolio
W Hotels
Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
Le Mridien (only at locations with a lounge)
Sheraton (only at locations with a lounge)
Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
AC Hotels
Courtyard (locations without a lounge only, which means most locations)
MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
Element ****
Fairfield (except Fairfield Asia Pacific hotels) ****
Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
SpringHill Suites
TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
Design Hotels
Edition
Fairfield Asia Pacific hotels
Gaylord Hotels
Marriott Executive Apartments
Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
The Algonquin Hotel Times Square, Autograph Collection
Boston Marriott Copley Place
Boston Marriott Long Wharf
Chicago Marriott Downtown Magnificent Mile
JW Marriott Essex House New York City
JW Marriott New Orleans
JW Marriott San Francisco Union Square
JW Marriott Washington, DC
The Lexington Hotel, Autograph Collection
Monterey Marriott
New York Marriott Marquis
Philadelphia Marriott Downtown
Renaissance Boston Waterfront Hotel
Renaissance Chicago Downtown Hotel
Renaissance Los Angeles Airport Hotel
Renaissance New York Midtown Hotel
Renaissance New York Times Square Hotel
Marriott Marquis San Diego Marina
FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level
#752
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
#753
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Da Amb, Hyatt Glob
Posts: 15,458
Well that's interesting. The bonvOY website shows a nice breakfast buffet in the IHOP which is inside the hotel. See picture 21 of 41. Sure looks like they do have a restaurant.
#754
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
BTW there was a similar situation earlier this year at Le Meridien NYC: No breakfast offered at Le Mridien Central Park - Ambassador starus where the restaurant in the hotel was outsourced, but about 30 days later they started offering breakfast.
Last edited by Tanic; Nov 21, 2019 at 3:12 pm Reason: spelling
#755
Join Date: Jun 2003
Location: Lewisville, TX USA
Programs: AA EXP 1MM; Hyatt Globalist; Bonvoy LT Ti; National EE; WDW Passholder
Posts: 837
The vouchers clearly said valid in the hotel restaurant. When I later asked where these were to be used if not in the restaurant, they said they could be redeemed for a continental breakfast from room service, even though there is no mention of that on the voucher itself.
#756
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,669
W San Francisco : Restaurant breakfast welcome gift
My experiences at the W in San Francisco suggest that this breakfast policy is as messed up as it could be.
When I checked in I was given a voucher for a free continental breakfast - the voucher said valid for date on front only, and said it had no cash or credit value.
In the restaurant art became clear that the voucher was valid for the length of my stay, and that it was worth a $15 credit towards non-continental breakfast items.
But there is no continental breakfast in their restaurant, so the voucher gets either OJ or coffee and one of four main (cold) dishes (granola, or pastry, etc).
I ordered OJ and coffee and a full breakfast - the bill was $6 + $6 + $21 + taxes, but what was charged to my room after the $15 credit was $7.75. The next day i ordered the same and the bill came back as nothing owing after the $15 credit.
I'm not unhappy with the outcome, but I do think there is something wrong when it is impossible to know what you are going to be charged from one day to the next.
When I checked in I was given a voucher for a free continental breakfast - the voucher said valid for date on front only, and said it had no cash or credit value.
In the restaurant art became clear that the voucher was valid for the length of my stay, and that it was worth a $15 credit towards non-continental breakfast items.
But there is no continental breakfast in their restaurant, so the voucher gets either OJ or coffee and one of four main (cold) dishes (granola, or pastry, etc).
I ordered OJ and coffee and a full breakfast - the bill was $6 + $6 + $21 + taxes, but what was charged to my room after the $15 credit was $7.75. The next day i ordered the same and the bill came back as nothing owing after the $15 credit.
I'm not unhappy with the outcome, but I do think there is something wrong when it is impossible to know what you are going to be charged from one day to the next.
#757
Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott Lifetime Titanium, AA Plat MM
Posts: 3,572
The Daily Grill in the Burbank Airport Marriott does not honor the $10 F&B credit vouchers given at check-in. Although we presented them when ordering and they were deducted from our bill, they were re-added after checkout. Hotel's response was "Sorry". Apparently the only "hotel restaurant" that accepts them is the bar, which is not open for breakfast.
#758
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,823
I got more details. He asked about breakfast at check in. They said they dont have a restaurant so pointed him to IHOP and Applebees. No mention was made of the $10X4 F&B option, so I drafted a complaint letter for him. Will see what happens.
If you arent on FT, hotels can really take advantage of uninformed customers.
If you arent on FT, hotels can really take advantage of uninformed customers.
Looks the same arrangement with CY Toronto. The staff told me they do not have restaurant and point to the food establishment at the lobby, can't remember the brand. I told him CY Bangkok even have lounge, as it was the only CY that I stayed prior to the stay in CY Toronto. This was pre merger. So I guess this is standard practise for CY in North America.
#760
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Da Amb, Hyatt Glob
Posts: 15,458
Looks the same arrangement with CY Toronto. The staff told me they do not have restaurant and point to the food establishment at the lobby, can't remember the brand. I told him CY Bangkok even have lounge, as it was the only CY that I stayed prior to the stay in CY Toronto. This was pre merger. So I guess this is standard practise for CY in North America.
#761
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,823
#763
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,266
If the Sarasota Modern, Tribute Portfolio is in violation, invoke the guarantee. "Breakfast in restaurant" should mean a breakfast similar to what other guests are eating in the restaurant, fully covered by the hotel.
It's baffling that some properties consider it good business to alienate Marriott's most loyal and frequent guests.
#764
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,223
#765
Join Date: Dec 2012
Posts: 34
Stayed at Courtyard Richardson last night and was told I get $10 per person (wife and I) at check in. In the morning the check in attendant said I only get $10 for the "member". Very confusing as each person I asked said something different. In the end I only got $10 for myself and paid for wife's portion. No big deal but they need to straighten this out and make it clear. Will be letting them know my displeasure with the confusion.
Last edited by clin9383; Nov 28, 2019 at 8:19 am Reason: typo