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Marriott's new "breakfast offering" explained

Marriott's new "breakfast offering" explained

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Old Jul 24, 19, 8:21 am   -   Wikipost
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Last edit by: Horace
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Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)

Daily Breakfast for Platinum Elite (and higher)

Six categories:

1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice. Any of these benefits are in addition to the Platinum Elite welcome gift.

— Autograph Collection (excluding resorts)
— Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
— Delta* (excluding resorts)
— JW Marriott (excluding resorts)
— Marriott (excluding resorts)
— Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.

2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).

— Aloft
— Autograph Collection (resorts only)
— Delta (resorts only)
— Four Points
— The Luxury Collection
— JW Marriott (resorts only)
— Le Mιridien
— Marriott (resorts only)
— Protea
— Renaissance (resorts only)
— St. Regis
— Sheraton
— Tribute Portfolio
— W Hotels
— Westin

3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.

— Le Mιridien (only at locations with a lounge)
— Sheraton (only at locations with a lounge)
— Westin (only at locations with a lounge)

4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.

— AC Hotels
— Courtyard (locations without a lounge only, which means most locations)
— MOXY

5. Breakfast for all guests included in room rate, regardless of status or membership

— Element **
— Fairfield (except Fairfield Asia Pacific hotels) **
— Residence Inn
— SpringHill Suites
— TownePlace Suites
** very few exceptions; check official hotel website

6. No complimentary daily breakfast, even for Platinum Elite

— Design Hotels
— Edition
— Fairfield Asia Pacific hotels
— Gaylord Hotels
— Marriott Executive Apartments / ExecuStay
— Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
— The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
— Vistana / Sheraton Vacation Club / Westin Vacation Club
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Old Feb 28, 19, 3:31 pm
  #526  
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Originally Posted by longtimereader firstimeposter View Post

Bonvoy “continental” breakfast card

At which brand of hotel did you get this? Thanks.
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Old Feb 28, 19, 5:50 pm
  #527  
 
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2 eligible elites staying in 1 room

... hopefully an easy clarification.

2 adults + 2 kids staying in a single suite. 1 adult has Titanium the other Platinum status in the program. Does each member qualify for their own +1 breakfast benefit, or is the complimentary breakfast a 1 per room benefit? Do the kiddos need to pay for breakfast? Brand in question is a W.
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Old Feb 28, 19, 6:28 pm
  #528  
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Originally Posted by bubu-SNA View Post
... hopefully an easy clarification.

2 adults + 2 kids staying in a single suite. 1 adult has Titanium the other Platinum status in the program. Does each member qualify for their own +1 breakfast benefit, or is the complimentary breakfast a 1 per room benefit? Do the kiddos need to pay for breakfast? Brand in question is a W.
The reservation can only have 1 elite member's # in the reservation, regardless if there are 2 elites in the room. The # in the reservation dictates what is allowed (whether that be basic member, silver, gold platinum, titantium, ambassador). The benefit is elite+1 (Plat,Tit/Amb). The particular property may allow all 4 to have free brekkie (depending on the kids age), but they're not required to do so - at any brand.

Cheers.
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Old Mar 23, 19, 11:18 pm
  #529  
 
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Breakfast Vouchers with gratuities included

Does anyone know how much gratuities the staff get with the breakfast vouchers that have gratuities included? Is it standard across North America or different depending on location and hotel?

I don't usually carry cash with me and the Delta hotels in Canada never gives me a bill to sign. They insist that gratuity is included and not to worry about it.
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Old Mar 24, 19, 12:24 am
  #530  
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Whenever I've asked about this at Westin-type properties in the USA, I was told 18%, but this might vary depending on whether the hotel does the 3% health care surcharge and what the minimum wage rules are for the hotel.

BTW, I like the way Hyatt is extremely explicit that their free breakfast benefit for certain elites includes the tip.
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Old Mar 24, 19, 5:26 am
  #531  
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Originally Posted by GateGuardian View Post
Does anyone know how much gratuities the staff get with the breakfast vouchers that have gratuities included? Is it standard across North America or different depending on location and hotel?

I don't usually carry cash with me and the Delta hotels in Canada never gives me a bill to sign. They insist that gratuity is included and not to worry about it.
The vouchers for the elite status breakfast benefit that corporate Marriott supplies to individual properties specifically state tip and tax included.

I have seen most properties use them. What the tip is who knows, but considering many of the properties are unionized I would be shocked if it was less than whatever the tip fee is for room service (typically 18% or 20%).

The only time I have seen different vouchers is when breakfast was included as part of the room rate or when breakfast was comped as a service recovery.
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Old Mar 24, 19, 11:36 pm
  #532  
 
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Originally Posted by GateGuardian View Post
Does anyone know how much gratuities the staff get with the breakfast vouchers that have gratuities included? Is it standard across North America or different depending on location and hotel?

I don't usually carry cash with me and the Delta hotels in Canada never gives me a bill to sign. They insist that gratuity is included and not to worry about it.
I was told 18% by my waiter when I stayed at Westin Austin back in Septenver. I was given 2 daily breakfast vouchers to Stella San Jac and could order 1 drink and any entree off the brunch menu (stayed 2 weekend nights). Food was delicious!
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Old Mar 27, 19, 8:39 am
  #533  
 
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Ah, the memories. This reminds me of the consternation generated when, during the downturn in the economy, Marriott removed hot breakfast meats from lounge offerings. You would have thought it was the end of the world! I happen to like the Delta pantries - gives you 24 hour access to items never available in regular Marriott lounges such as ice cream novelties. The Orlando (actually Lake Buena Vista) does include muffins, bagels and such. If this is a deal breaker, then, yes, there are always plenty of 'Envoy' alternatives around.
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Old Mar 27, 19, 10:29 am
  #534  
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Thank you - your post reminded me to edit the Wiki to reflect the Delta pantry breakfast "loophole"; I feel it's a cheapskate bean-counter move.
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Old Mar 27, 19, 3:51 pm
  #535  
 
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AC Hotel Malaga Palacio

Staying here for 5 nights. Two of us - I was offered points or $20 Food and Beverage Credit per day. So what I expected.
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Old Apr 17, 19, 5:30 am
  #536  
 
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Four Points Breakfast Benefit

It was my understanding that a breakfast benefit was part of the PLAT amenity at Four Points hotels..........I was just reading that at the Four Points Las Vegas a guest was given a $10.00 Voucher?

Is that correct. I thought only Courtyards did that? This was another benefit that obviously changed since the merger if that is correct. What is the recourse if the hotel offers that?
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Old Apr 17, 19, 5:41 am
  #537  
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Originally Posted by Bravada04 View Post
.....I was just reading that at the Four Points Las Vegas a guest was given a $10.00 Voucher?......
Link? It was not posted on main thread Four Points by Sheraton Las Vegas East Flamingo [Master Thread].
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Old Apr 17, 19, 5:49 am
  #538  
 
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Sorry, it was a TA review...............see below.

No upgrade to deluxe room for Marriott Bonvoy titanium elite member. I was given a breakfast voucher to use that would cover $10 for me and one guest but only $10 was deducted instead of $20. When I called the hotel they said a manager would return my call but that was 3 days ago.

I am heading to LV solo doing a little golfing and poker. My go to place over the years was the Westin but I am trying to stick to my guns and try my business elsewhere. I am tired of the resort fees and now a parking fee the Westin has started. Not crazy about the 4Points but if I want to stick to my guns this is what I have to do. Not so sure I would stay here if the wife was with me but easily done when solo.
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Old Apr 17, 19, 7:52 am
  #539  
 
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Originally Posted by Bravada04 View Post
It was my understanding that a breakfast benefit was part of the PLAT amenity at Four Points hotels..........I was just reading that at the Four Points Las Vegas a guest was given a $10.00 Voucher?

Is that correct. I thought only Courtyards did that? This was another benefit that obviously changed since the merger if that is correct. What is the recourse if the hotel offers that?
Breakfast was an SPG Platinum Welcome Gift choice before the loyalty programs were merged — and it still is.

At Four Points and Aloft, the "Elite Welcome Gift for Platinum Elite Members and Above" choices are "500 Points per Stay or amenity or breakfast in restaurant per day for Member +1."

Yes, at Courtyard properties in the United States, Canada, and Europe, the "Elite Welcome Gift for Platinum Elite Members and Above" choices are "500 Points per Stay or U.S. $10 F&B credit per day for Member +1**" — with the footnote "** The U.S. $10 F&B credit per day is for the Member. An additional U.S. $10 F&B credit per day is given for one (1) guest staying in the same guestroom as the Member." That's not just for Courtyard. That's also for AC Hotels and Moxy Hotels.

It's all the Marriott Bonvoy Loyalty Program Terms & Conditions online: https://www.marriott.com/loyalty/terms/default.mi
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Old Apr 17, 19, 8:03 am
  #540  
 
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So then the $10 voucher is incorrect? They should have had a choice of breakfast or the points? This breakfast thing is becoming very confusing.
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