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FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level

FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level

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Old Sep 9, 22, 1:16 pm   -   Wikipost
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Last edit by: Horace
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Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)

Daily Breakfast for Platinum Elite and Above

Six categories:

1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice. Any of these benefits are in addition to the Platinum Elite welcome gift.

Autograph Collection (excluding resorts)
Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
Delta* (excluding resorts)
JW Marriott (excluding resorts)
Marriott (excluding resorts)
Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.

2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).

Aloft
Autograph Collection (resorts only)
Delta (resorts only)
Four Points
The Luxury Collection
JW Marriott (resorts only)
Le Mridien
Marriott (resorts only)
Protea
Renaissance (resorts only)
St. Regis
Sheraton **
Tribute Portfolio
W Hotels
Westin **
** Sheraton Vacation Club and Westin Vacation Club properties are not Sheraton and Westin hotels

3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.

Le Mridien (only at locations with a lounge)
Sheraton (only at locations with a lounge)
Westin (only at locations with a lounge)

4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.

AC Hotels
Courtyard (locations without a lounge only, which means most locations)
MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge

5. Breakfast for all guests included in room rate, regardless of status or membership

Element ****
Fairfield (except Fairfield Asia Pacific hotels) ****
Residence Inn
SpringHill Suites
TownePlace Suites
**** very few exceptions; check official hotel website

6. No complimentary daily breakfast, even for Platinum Elite and Above

Design Hotels
Edition
Fairfield Asia Pacific hotels
Gaylord Hotels
Marriott Executive Apartments
Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
Vistana / Sheraton Vacation Club / Westin Vacation Club

Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.
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Old Jun 27, 18, 3:47 am
  #46  
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Originally Posted by Kacee View Post
You basically now need a JD to understand Marriott program benefits.
As opposed to how Marriott could have done it, "Breakfast at all properties in every brand with no asterisk. It's our guarantee."
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Old Jun 27, 18, 7:16 am
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Originally Posted by hockeyinsider View Post
As opposed to how Marriott could have done it, "Breakfast at all properties in every brand with no asterisk. It's our guarantee."
I too am disappointed that the new Platinum breakfast benefits are complicated and not consistent, even for brands that are similar.

What this really shows is that existing franchise agreements for each brand have prevailed. With very few exceptions, Marriott does not own hotels. It's business-as-usual for most hotels, whether they're Marriott legacy or Starwood legacy.

There's an improvement at Courtyard, AC Hotels, MOXY, and Protea -- although it can argued that Courtyard's new welcome gift is not an improvement when it's just one guest staying just one night.

Resorts will no longer be excluded at five Marriott legacy full-service brands.

Where Platinum breakfast is being added, it will be handled as a welcome gift option in the SPG tradition, not as a lounge/breakfast benefit in the Marriott tradition.

Some brands will continue to provide breakfast to all guests -- Fairfield, SpringHill, Residence, TownPlace, Element -- so breakfast as a Platinum welcome gift option would make no sense.

Some brands will continue not to provide a Platinum breakfast -- Ritz-Carlton, Edition, Gaylord, Marriott Vacation Club, Marriott Executive Apartments, and Design Hotels.

That makes for complicated charts.
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Last edited by Horace; Jun 27, 18 at 9:29 am
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Old Jun 27, 18, 8:38 am
  #48  
 
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Yes I would prefer to have "breakfast for two for Platinum / PP, everywhere" (like Hyatt). Looks like it was not possible, at least now.
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Old Jun 27, 18, 8:43 am
  #49  
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Originally Posted by Horace View Post
Resorts will no longer be excluded at five Marriott legacy full-service brands.
This is the big program improvement. Let's just hope they don't pull a Hilton/WA on us, by giving a pitiful $15 F&B credit and claiming that satisfies the breakfast benefit.
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Old Jun 27, 18, 9:24 am
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Originally Posted by Kacee View Post
You basically now need a JD to understand Marriott program benefits.
+1
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Old Jun 27, 18, 9:52 am
  #51  
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Originally Posted by Horace View Post
Some brands will continue not to provide a Platinum breakfast -- Ritz-Carlton, Edition, Gaylord, Marriott Vacation Club, Marriott Executive Apartments, and Design Hotels.
To be fair, I don't consider the Marriott Vacation Club and Marriott Executive Apartment brands to be hotels. As for Design, the relationship with legacy SPG and now Marriott is pretty limited. I would classify Design as in more of an "alliance" with Marriott as, I believe, it's an extremely limited marketing agreement and not a brand owned by Marriott.

Originally Posted by Horace View Post
That makes for complicated charts.
As one blogger said, "The two charts caused a lot of confusion since they are missing key pieces of data and have a few mistakes in them."

https://samchui.com/2018/06/09/marri.../#.WzOxrhJKgnU
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Old Jun 27, 18, 9:54 am
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Originally Posted by Kacee View Post
This is the big program improvement. Let's just hope they don't pull a Hilton/WA on us, by giving a pitiful $15 F&B credit and claiming that satisfies the breakfast benefit.
Marriott could end all of this by actually defining breakfast so that no property can claim a $10 or $15 credit when you can't buy a breakfast for that price constitutes fulfillment of the breakfast benefit. This would also stop the properties that claim toast, coffee and fruit preserves is a continental breakfast.
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Old Jun 27, 18, 10:51 am
  #53  
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Originally Posted by hockeyinsider View Post
Marriott could end all of this by actually defining breakfast so that no property can claim a $10 or $15 credit when you can't buy a breakfast for that price constitutes fulfillment of the breakfast benefit. This would also stop the properties that claim toast, coffee and fruit preserves is a continental breakfast.
More certainty would certainly be welcome. To be fair though, I've found Marriotts in general are much better than Hiltons in honoring the spirit of the benefit.

Hyatt of course provides a very specific definition of what's included. And there are still properties that cheat on it.
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Old Jun 27, 18, 11:08 am
  #54  
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As I understand it, a one night stay for one person is a downgrade at AC?

Now: 400 points and a $10 per stay voucher

August: 400 points or​​​​​ a voucher
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Old Jun 27, 18, 12:35 pm
  #55  
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Originally Posted by hockeyinsider View Post
As opposed to how Marriott could have done it, "Breakfast at all properties in every brand with no asterisk. It's our guarantee."
No they couldn't have done that, not without somehow re-branding the Fairfield in Anaheim that doesn't have a breakfast of any sort, free or otherwise, for anyone! And yet it's still branded a Fairfield . So as long as there are random exceptions like that, they can't possibly give a guarantee like you suggested.

Meanwhile, do all hotels that give free breakfast to all even give it on Christmas morning? I was in a hotel in another brand that has breakfast in the restaurant, free to elites, and they had the restaurant closed on Christmas morning (with no advance notice). I've never stayed in a hotel in the US before on Christmas morning, so I don't have any further experience in this regard. (I was staying in a hotel because of a temporary situation at my relatives' house where they were out of room for sleeping. Luckily they were not out of room for breakfast on Christmas morning. )

Anyway, my point is, there may be multiple reasons why it's impossible for a chain to guarantee a breakfast (without incurring costs of paying up when the breakfast isn't offered).
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Old Jun 27, 18, 3:24 pm
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You probably need a JW, not JD, to understand the new rules.
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Old Jun 28, 18, 10:46 pm
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AC Hotels

I am reading conflicting info on wether AC properties will provide brekkie for Plats. Please clarify.
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Old Jun 29, 18, 1:41 pm
  #58  
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One of the things I liked about Marriott several years ago was that the Platinum Welcome Amenity did not require "trading off" other elite benefits. It was just a cool little amenity - for me, a bowl of mixed nuts and a half-bottle of red wine. Although it was usually really cheap wine, I still appreciated it. Occasionally a property would shock me by providing a full bottle of a local wine that was fit for human consumption.

Then I dropped to Gold and kind of forgot about. But on August 1, I'll be LTPP, so I briefly got excited about the amenity again - only to realize that it appears that it's now a trade-off for other benefits in most cases. Is that right? Specifically, I'd have to trade breakfast for the welcome amenity - if the welcome amenity is even an option at all.

Whole thing is confusing...
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Old Jun 29, 18, 6:38 pm
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Originally Posted by pinniped View Post
One of the things I liked about Marriott several years ago was that the Platinum Welcome Amenity did not require "trading off" other elite benefits. It was just a cool little amenity - for me, a bowl of mixed nuts and a half-bottle of red wine. Although it was usually really cheap wine, I still appreciated it. Occasionally a property would shock me by providing a full bottle of a local wine that was fit for human consumption.

Then I dropped to Gold and kind of forgot about. But on August 1, I'll be LTPP, so I briefly got excited about the amenity again - only to realize that it appears that it's now a trade-off for other benefits in most cases. Is that right? Specifically, I'd have to trade breakfast for the welcome amenity - if the welcome amenity is even an option at all.

Whole thing is confusing...
The charts arent the easiest to understand, at Marriott legacy properties (apart from resorts which never received breakfast officially) we get the same as now breakfast or lounge access and the welcome gift choice.

Starwood legacy properties breakfast is in lieu of the welcome points or gift, as has always been the case.

I imagine why its like this and not the easiest to understand is Marriott can launch the new program without having to go back to the hotel owners and renegotiate new contracts.

So far I think Marriott are doing an great job with the merger, they could have used it as a reason to go with SPG model across all brands and offered breakfast as a welcome amenity which is what I thought was going to happen until the charts were recently published.

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Old Jun 29, 18, 8:06 pm
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Originally Posted by Points Scrounger View Post
As I understand it, a one night stay for one person is a downgrade at AC?

Now: 400 points and a $10 per stay voucher

August: 400 points or​​​​​ a voucher
Originally Posted by danola View Post
I am reading conflicting info on wether AC properties will provide brekkie for Plats. Please clarify.
Platinum at AC Hotels and Courtyard (U.S & Canada):

— Today's program: 400 bonus points AND a Food or Beverage Amenity. At AC Hotels, the F & B Amenity tends to be a single &10 F & B credit per stay. At Couryard, the F & B Amenity tends to be a single item from the market pantry, with restrictions. These are in addition to points.

— New program (beginning August 2018): 500 bonus points OR $10 F&B credit for member + 1 guest, daily. Notice the word "OR" instead of "AND".

For one guest staying one night, today's program can be better.

For two guests in a room, and for any stays of more than one night, the new program is likely to be better.

It remains to be seen if the "$10 F&B credit for member + 1 guest" is sufficient for breakfast (something like a breakfast sandwich, coffee, and juice), especially at AC Hotels and Courtyard properties in expensive markets, such as San Francisco and New York. I would hope there will always be breakfast options that can be fully covered with the Platinum benefit.
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