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FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level

Old Aug 24, 2018, 10:27 am
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Last edit by: PTahCha
Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)

Daily Breakfast for Platinum Elite and Above

Six categories:

1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.

Autograph Collection (excluding resorts)
Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
Delta* (excluding resorts)
JW Marriott (excluding resorts)
Marriott (excluding resorts)
Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.

2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).

Aloft
Autograph Collection (resorts only)
Delta (resorts only)
Four Points
The Luxury Collection
JW Marriott (resorts only)
Le Mridien
Marriott (resorts only)
Protea
Renaissance (resorts only)
St. Regis
Sheraton **
Tribute Portfolio
W Hotels
Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.

3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.

Le Mridien (only at locations with a lounge)
Sheraton (only at locations with a lounge)
Westin (only at locations with a lounge)

4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.

AC Hotels
Courtyard (locations without a lounge only, which means most locations)
MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge

5. Breakfast for all guests included in room rate, regardless of status or membership

Element ****
Fairfield (except Fairfield Asia Pacific hotels) ****
Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
SpringHill Suites
TownePlace Suites
**** very few exceptions; check official hotel website

6. No complimentary daily breakfast, even for Platinum Elite and Above

Design Hotels
Edition
Fairfield Asia Pacific hotels
Gaylord Hotels
Marriott Executive Apartments
Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
Vistana / Sheraton Vacation Club / Westin Vacation Club

Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:



The Algonquin Hotel Times Square, Autograph Collection

Boston Marriott Copley Place

Boston Marriott Long Wharf

Chicago Marriott Downtown Magnificent Mile

JW Marriott Essex House New York City

JW Marriott New Orleans

JW Marriott San Francisco Union Square

JW Marriott Washington, DC

The Lexington Hotel, Autograph Collection

Monterey Marriott

New York Marriott Marquis

Philadelphia Marriott Downtown

Renaissance Boston Waterfront Hotel

Renaissance Chicago Downtown Hotel

Renaissance Los Angeles Airport Hotel

Renaissance New York Midtown Hotel

Renaissance New York Times Square Hotel

Marriott Marquis San Diego Marina


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FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level

Old Aug 27, 2018, 11:20 am
  #181  
 
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Anyone stayed in a legacy Marriott Resort since 8/18? Wondering how they are handling it?

I stayed in the Cosmo on 8/18, but had one day of breakfast included so I didn't make a big deal of it.
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Old Aug 27, 2018, 1:29 pm
  #182  
 
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Does the Westin in Malta offer free breakfast to Gold Elite?
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Old Aug 27, 2018, 1:45 pm
  #183  
 
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Originally Posted by theplayer
Does the Westin in Malta offer free breakfast to Gold Elite?
I don't have a specific answer about Malta, but I can provide a general answer.

The new loyalty program does not include a breakfast benefit or a lounge benefit for Gold Elite guests at any full-service brand.

The Marriott Rewards level that was previously called Gold Elite (before August 18, 2018) is now called Platinum Elite — and that's the level at which Platinum Elite welcome gifts (including daily breakfast for member +1) and lounge access begin. Benefits vary by brand.

Hotels can offer more than the published benefits, but don't count on it.

Last edited by Horace; Aug 27, 2018 at 5:12 pm
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Old Aug 27, 2018, 4:41 pm
  #184  
 
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Originally Posted by Horace

Hotels can offer more than the published benefits, but don't count on it.
Agreed ... although the details of the published benefits at legacy MR resorts where it previously wasn't offered remain sketchy so its a little unclear what MR resorts are doing with breakfast since its something completely new and many of the resorts have breakfast rates.

http://members.marriott.com/wp-conte...ift_Final2.pdf
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Old Aug 27, 2018, 5:21 pm
  #185  
 
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Originally Posted by C17PSGR
Agreed ... although the details of the published benefits at legacy MR resorts where it previously wasn't offered remain sketchy so its a little unclear what MR resorts are doing with breakfast since its something completely new and many of the resorts have breakfast rates.

http://members.marriott.com/wp-conte...ift_Final2.pdf
It's not unclear what they should do. They should follow the same model as SPF hotels and resorts, such as Westin, Sheraton, and other SPG legacy brands, instead of the the traditional Marriott lounge/breakfast model.

But, yes, I agree that it's unclear what they actually will so. This is uncharted territory for resorts branded as Marriott, Renaissance, JW Marriott, Autograph Collection, and Delta.

For example, I'm looking forward to reading how the Platinum Elite breakfasts at Sheraton and Marriott on Waikiki compare.
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Old Aug 27, 2018, 5:48 pm
  #186  
 
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Originally Posted by Horace
It's not unclear what they should do. They should follow the same model as SPF hotels and resorts, such as Westin, Sheraton, and other SPG legacy brands, instead of the the traditional Marriott lounge/breakfast model.

But, yes, I agree that it's unclear what they actually will so. This is uncharted territory for resorts branded as Marriott, Renaissance, JW Marriott, Autograph Collection, and Delta.

For example, I'm looking forward to reading how the Platinum Elite breakfasts at Sheraton and Marriott on Waikiki compare.
With Waikiki, for example, If I read correctly, Plats will continue to be eligible to use the lounges at the Westin Moana and Sheraton but not (if there is one) at the Royal Hawaiian Luxury Collection. For a 3-4 year period, I was at the Marriott Waikiki 8-10 times a year. As a Plat, they would give full buffet breakfast for two in connection with the resort fee. It's been at least a year since I've been back so I'm not sure how they are handling now. The rules would seem to make clear that they need to offer breakfast to a plat + 1.

In my stay at the Cosmopolitan, the rate included breakfast for two on one day of the stay but not every day. I checked in on the 18th so it seems they should have offered it every day but considering it was the 18th and I chose to push the late checkout issue, one needs to pick their battles!

Still, there are places where a legacy MR property and a legacy SPG property are close to each other and the breakfast (as well as upgrades) are material factors in the choice -- for example in Waikiki, in Puerto Vallarta, in Grand Cayman, quickly come to mind.
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Old Aug 27, 2018, 6:48 pm
  #187  
 
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Westin Atlanta Buckhead still only offers breakfast in lounge. According to the MOD on duty, as Palm is owned by 3rd party, they do not know if they will be able to offer breakfast in restaurant.
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Old Aug 28, 2018, 7:56 am
  #188  
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Originally Posted by C17PSGR
With Waikiki, for example, If I read correctly, Plats will continue to be eligible to use the lounges at the Westin Moana and Sheraton but not (if there is one) at the Royal Hawaiian Luxury Collection. For a 3-4 year period, I was at the Marriott Waikiki 8-10 times a year. As a Plat, they would give full buffet breakfast for two in connection with the resort fee. It's been at least a year since I've been back so I'm not sure how they are handling now. The rules would seem to make clear that they need to offer breakfast to a plat + 1.
Before 8/18, they "included" one full buffet breakfast for a platinum or higher elite as part of the resort fee. The general manager told me after 8/18 all eligible elites would receive a full buffet breakfast for two. He made a big deal about this because under the new program they only have to offer a "continental" breakfast, according to him. The general manager is: Christopher Tatum <[email protected]>

I've stayed there 4-5 times this year. If I return, which I may soon, I'll update but I'll probably go for the Westin if the rates are competitive as I prefer being right on the beach.
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Old Aug 28, 2018, 8:05 am
  #189  
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Originally Posted by hockeyinsider
I've stayed there 4-5 times this year. If I return, which I may soon, I'll update but I'll probably go for the Westin if the rates are competitive as I prefer being right on the beach.
I'm going in September and the Westin is nearly 2x the price of the Marriott. I had a poor experience last time at the Marriott so am hesitant to book despite the much cheaper rate. May wind up at HHV (Ali'i), which is a better deal than Westin or Marriott.

Back on track, I'm also interested to hear how various Marriott resorts are handling the new benefit.
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Old Aug 28, 2018, 11:55 am
  #190  
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If people are staying at resorts, please post what they're doing wrt to brekkie in the exec lounge sticky so I can update it. Thx!

Cheers.
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Old Aug 28, 2018, 1:00 pm
  #191  
 
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Originally Posted by hockeyinsider
Before 8/18, they "included" one full buffet breakfast for a platinum or higher elite as part of the resort fee. The general manager told me after 8/18 all eligible elites would receive a full buffet breakfast for two. He made a big deal about this because under the new program they only have to offer a "continental" breakfast, according to him. The general manager is: Christopher Tatum <[email protected]>

I've stayed there 4-5 times this year. If I return, which I may soon, I'll update but I'll probably go for the Westin if the rates are competitive as I prefer being right on the beach.
Thanks! They used to include two full buffets in the resort fee for plats but I recalled hearing they had dropped it. Curious what else, if anything, they have added or dropped as covered in the resort fee.

As for the Westin, I've stayed there a couple of times and at the Marriott Waikiki 30-40 times. I like being on the beach but the Marriott Waikiki is very good about upgrades and while I love the class and tradition of the Westin, the rooms aren't so great. I'll update here and the Waikiki post on the latest.
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Old Aug 28, 2018, 2:03 pm
  #192  
 
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These changes are impossible to follow and the reports from recent experiences (thanks to everyone for posting) actually makes me want to devolve to the relatively safety of (free but not optimal breakfasts) at the RI/FF/SHS chains until this craziness gets worked out!

Case in point, we have an upcoming Disneyland trip (yes, Lord help me), and I called the Marriott Anaheim Suites to ask if they had a lounge. They said they didn't and then I asked whether they offered breakfast to Platinums. Their answer was the oddest I've gotten yet, which was that I had to tell them when I made my reservation that I wanted breakfast. I was confused and thought she meant that I had to choose the "with breakfast" rate (which would obviously defeat the purpose), so I asked whether she meant that I had to tell them at check-in (not at the time I reserved). She replied "at the time of reservation" to which I decided the weirdness/confusion was not worth the effort and crossed that hotel off my list....I'm guessing she was just confused, but with all the inconsistent answers being given, who knows!?
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Old Aug 28, 2018, 2:55 pm
  #193  
 
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Originally Posted by dcchi
These changes are impossible to follow and the reports from recent experiences (thanks to everyone for posting) actually makes me want to devolve to the relatively safety of (free but not optimal breakfasts) at the RI/FF/SHS chains until this craziness gets worked out!

Case in point, we have an upcoming Disneyland trip (yes, Lord help me), and I called the Marriott Anaheim Suites to ask if they had a lounge. They said they didn't and then I asked whether they offered breakfast to Platinums. Their answer was the oddest I've gotten yet, which was that I had to tell them when I made my reservation that I wanted breakfast. I was confused and thought she meant that I had to choose the "with breakfast" rate (which would obviously defeat the purpose), so I asked whether she meant that I had to tell them at check-in (not at the time I reserved). She replied "at the time of reservation" to which I decided the weirdness/confusion was not worth the effort and crossed that hotel off my list....I'm guessing she was just confused, but with all the inconsistent answers being given, who knows!?
i havent stayed there recently but a few years ago they gave two breakfasts to platinum.
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Old Aug 30, 2018, 8:04 am
  #194  
 
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The wife just finished a stay the Renaissance Curacao and she received a continental breakfast each morning complimentary, I do not know if that is new or always that way, but she said it was good enough, nothing special.
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Old Aug 30, 2018, 11:13 am
  #195  
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Originally Posted by kmersh
The wife just finished a stay the Renaissance Curacao and she received a continental breakfast each morning complimentary, I do not know if that is new or always that way, but she said it was good enough, nothing special.
I believe the Renaissance Curacao is owned by the same owner and managed by the same third-party management as the Renaissance Aruba. The Renaissance Aruba was the worst Marriott portfolio hotel that I have ever stayed at, not least because they openly lied to three platinum premiers/lifetime platinums (old, pre-8/18 program) and claimed they didn't have to follow any of the rules or provide any of the benefits because they were a franchisee.

Last edited by hockeyinsider; Aug 30, 2018 at 11:43 am
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