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-   -   Fairfield Seoul [Master Thread] (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1901248-fairfield-seoul-master-thread.html)

Aventine Mar 29, 18 4:12 am

Fairfield Seoul [Master Thread]
 

Marriott International, the world's biggest hotel chain and the operator of 16 properties in Korea, is opening up two new properties on Friday and Sunday.
Four Points by Sheraton, Gangnam, in southern Seoul has 199 rooms, buffet restaurant and a bar, while Fairfield by Marriott Seoul, near Yeongdeungpo Station has 572 guestrooms catering to business guests.

"Fairfield by Marriott is the second biggest brand among a total of 30 Marriott brands and its debut is the fourth in Asia following those in India, China and Indonesia," the Marriott International said in a statement.
I wonder why they have a 572 room hotel at Yeungdeungpo station when the Courtyard Times Square is right there too.

Aventine Mar 31, 18 8:26 am

https://cimg7.ibsrv.net/gimg/www.fly...0f6c53c1e9.jpg

I'm disappointed in no installed toilet washlet. Even Four Points come equipped with them.

darthbimmer Mar 31, 18 8:32 am

Is that a toilet area open to the room on three sides??! :eek:

Aventine Mar 31, 18 10:05 pm


Originally Posted by darthbimmer (Post 29587200)
Is that a toilet area open to the room on three sides??! :eek:

Open concept. :D

Red259 Apr 8, 18 5:31 pm

I'm looking at Marriotts to stay in Seoul but I dunno about this. Looked at the JW but they want like $300 a night which seems excessive compared to other options. The Courtyard Namdaemun looks promising as a gold though.

Nazdoom Apr 29, 18 6:54 am

The GM of the Times Square CY was seconded to overseeing the Fairfield launch since early 2017... Marriott's presence in Seoul is quite significant and I doubt they intend to slow down any time soon.

SightseeMC May 28, 18 10:37 pm

It looks like this hotel is only providing complimentary breakfast until July 18th. I thought all Fairfields provided breakfast as a brand aspect. Does anybody know if there's any word on whether that will change?

ellie_nz Oct 14, 18 9:09 am

I spent a night here. It's a decent hotel if you can get a good price and I really liked the food options on the next street to the hotel.

However... there's a train line running along one side of the hotel. We were allocated a room on 16th floor on the train side (oh the perks of being a plat although we did only reserve at 5pm for same evening!) and we could clearly hear the trains passing. The trains were frequent, stopped at maybe midnight or one am and picked up again early am. Make sure to request a room on the other side of the hotel if you're bothered by noise at all.

Room was exactly as per pic above. When you enter you step into bathroom and then bedroom - you can pull a sliding panel for some privacy in the bathroom. Room is small (much smaller than CY Times Square or Namdaemun) but well designed and has storage.

Breakfast was good but busy, we were told hotel was full when we enquired about switching away from trains. I'm not sure what the deal is with breakfast, we were given vouchers when I asked. Staff were really strict about taking food outside the breakfast room.

On check in we were given 500 points plus a drink and some toiletry options (small moisturiser or ear plugs or dust mask). Parking underneath hotel was included.

I'd probably stay again if I had a short one or two night stay and got a great rate compared to either courtyard TS or Namdaemun.

MSPeconomist Oct 14, 18 9:50 am

A property with 572 rooms seems huge for a Fairfield. At least in the USA, most/all of them seem to have only c couple hundred rooms at most.

ellie_nz Oct 14, 18 3:21 pm


Originally Posted by MSPeconomist (Post 30314269)
A property with 572 rooms seems huge for a Fairfield. At least in the USA, most/all of them seem to have only c couple hundred rooms at most.

I'm surprised, would have guessed there are a few hundred! Elevators are controlled by key card and were very quick so it didn't get noticeably busy in the common areas.

shonanroger Mar 11, 19 9:31 am

I spent here one night recently. Upgraded from basic entry room to Deluxe Premier. However, except the family roms, all rooms have the same size. The differences are "better" view, higher floor and espresso machine. The rooms are fine for one person, but too small for more than one person for more than one night.
This hotel is one of the culprits providing no breakfast for Elites. Apparently it's (American?) Fairfield brand standard to provide breakfast for all guests regardless of status or membership, but this Fairfield is an exception. If you'd like to have full breakfast in the Bistro 879 you need to pay KWR 22,000 for adults (or KWR 11,000 for children 3 to 13). For welcome amenity you might choose btw. 500 points or drinks or toiletry options.

Aventine Mar 11, 19 9:45 am


Originally Posted by shonanroger (Post 30873041)
I spent here one night recently. Upgraded from basic entry room to Deluxe Premier. However, except the family roms, all rooms have the same size. The differences are "better" view, higher floor and espresso machine. The rooms are fine for one person, but too small for more than one person for more than one night.
This hotel is one of the culprits providing no breakfast for Elites. Apparently it's (American?) Fairfield brand standard to provide breakfast for all guests regardless of status or membership, but this Fairfield is an exception. If you'd like to have full breakfast in the Bistro 879 you need to pay KWR 22,000 for adults (or KWR 11,000 for children 3 to 13). For welcome amenity you might choose btw. 500 points or drinks or toiletry options.

Luckily, there's no dearth of Marriott options in Seoul that DO provide breakfast.

MSPeconomist Mar 11, 19 10:31 am

I'm shocked that this property's breakfast policies are permitted since most people booking it would assume that Fairfield means free breakfast for all and moreover top tier elites expect breakfast (at least in place of the welcome amenity points) in all nonresort hotels that aren't RC. [I realize that MR always had a few exceptions such as the downtown Philadelphia Marriott at Convention Center/City Center, but most of us aren't accustomed to looking for them.]

How much time must we waste doing research on such issues to stay with Bonvoy?

SkiAdcock Mar 11, 19 11:29 am


Originally Posted by MSPeconomist (Post 30873360)


How much time must we waste doing research on such issues to stay with Bonvoy?

Well, thank goodness for FT. Now FTers know if they stay at this particular property it does not provide breakfast, contrary to brand standard.

And if folk don't want to do research to stay w/ Bonvoy (understandable), there are the Hiltion/Hyatt/IHG chains they can move to & leave Bonvoy behind.

Cheers.

shonanroger Mar 11, 19 4:55 pm


Originally Posted by Aventine (Post 30873112)
Luckily, there's no dearth of Marriott options in Seoul that DO provide breakfast.

Still, at the usual price tag I would consider staying again. The cheapest rates are approx. KRW 75,000, and all paid rates include some kind of breakfast. The rate I booked included a Grab&Go mini breakfast consisting of a sandwich and coffee or juice. The problem is that while the breakfast buffet starts at 6:30, the Grab&Go breakfast is usually available from 7:00. I asked at check in to get the sandwich at 6:30, as I needed to leave early and fortunately they made it possible.
The hotel is just a waste of points considering that there are five other category 3 properties in Seoul which offer much better value (incl. free breakfast for Elites) at the same 17,500 points level.
Two more data points: Coming from ICN you want to take bus no 6008. The terminal station of this route is just 2 minutes walking distance away from the hotel entrance. It’s KRW 9,000 for the one hour ride. Further, the 20 minute taxi ride to GMP costs approx. KRW 16,000.

stvr Mar 12, 19 2:37 am

Odd. When I stayed there six months ago, breakfast was definitely comped as a Platinum Premier. Must have been a limited time opportunity. I thought this was a great hotel for one person. Annoyed they wouldn't take my Marriott gift cards, though.

flyme2 May 5, 19 3:34 am

Warning: Heightened Self-Indulgence Alert
 
Upon enduring some gentle, or maybe not so gentle, ribbing from one of my European colleagues, I decided to rid myself, within reason of course, of the alleged sense of entitlement of which I was accused. I was therefore happy to announce to said colleague that I had booked two very basic hotels in Seoul, a new Fairfield property in Yeongdeungpo Gu, and another at the HIX in Euljiro. I was very proud of that, until he asked me if they had shared bathrooms, as that would be the true test of eschewing all trappings of a privileged existence. Long story short, I was not about to be that noble, so I stuck with my original hotel choices, and decided to use points for the HIX.

In keeping with my newfound austerity, I took Airport Limousine Bus 6008 from ICN to the Fairfield. Bear in mind, I neglected to mention the "limousine" nomenclature when relating my experience to this troublesome colleague. At ₩9,000 (~ $8 USD), the 75 minute trip was comfortable and quite straightforward as the bus route ends directly in front of the Fairfield, although when I asked the bus driver, he had never heard of the hotel. The 6008 also picks up from that same spot, so the Fairfield is really very convenient for first time visitors, at least in that regard. BTW, this same 6008 Airport Bus also stops at GMP, in both directions.

Entering the lobby, I was struck by the modern design. It reminded me more of a W than a Fairfield Inn. Note they do not refer to the property as a Fairfield Inn, but more aptly as Fairfield by Marriott. Hampton by Hilton uses a similar nomenclature for many areas outside of North America. There were a couple of guests being assisted by the two FDA's behind their podiums, but my wait was less than a minute. The friendly FDA greeted me warmly, in perfect English, and after a few clicks on her keyboard, acknowledged my Titanium status as well as an upgrade to the second highest floor on level 21. As I believe all rooms are pretty much identical except for bedding and view, I was able to tell my colleague I had received a normal room without bending the truth, at least not too much. For what it's worth, my room was referred to as a Premium Studio. I had opted to book a rate that included the full breakfast buffet, as at this property, a full breakfast buffet is NOT included, just a Grab 'n Go. The additional cost had been quite reasonable, so it wasn't cause for concern. I was handed two key cards, one for the room, and another uniquely designed to activate power in the room. I'd never seen that before. The FDA then provided me with two breakfast vouchers, informing me to use them in the proper order, as there was a specific usage date stamped on each one. Taking my luggage, she then escorted me to the elevator lobby, explaining that the elevators were not of the usual type. I quickly recognized the Smart Elevator system, and assured her I was familiar with its use. She wished me a pleasant stay, and I was soon in my room, investigating the efficiency of its compact design. I quite liked the decor, and found the masculine colour palette, the frosted double duty W/C/ shower door, sliding mirror/closet door/ sliding sink/room partition and generous seating area to be quite practical. One could actually close off the bathroom area entirely, maintaining a sense of privacy for those travelers uncomfortable with sharing bathroom functions. As well, there was a glass dining table, mini refrigerator, hot water kettle, Nespresso machine with genuine Nespresso capsules, two types of complimentary water, a safe, a 42" LG TV, plenty of USB and electrical outlets and a very effective HVAC system complete with a remote control. I did find the bed a bit firm for my liking, but less so than on previous trips in North Africa, Asia and even Europe. I was pleased with my hotel choice and found the cancelable ₩112,350 (~ $96.50 USD) rate, including the full breakfast buffet and all taxes, to be more than reasonable for the market. Non-cancelable rates with the breakfast buffet were around ₩18,000 (~ $15.50 USD) less. Non-cancelable rates without the full breakfast buffet were ₩81,937 (~ $71 USD). So basically, if you were okay with a non-cancelable rate and a Grab 'n Go breakfast, you could save yourself $25 USD per night.

Coming directly from a busy itinerary in China, I was pretty much exhausted and went to bed early the first night, skipping dinner. I watched the end of a film on Netflix before zoning out. Internet speed was the fastest I had experienced this year, 171.90 mbps/dowload and 128.31 mbps/upload. The two blind system kept the room dark enough so that I did not awake until about 06:00, rather late for me. No backache from the firm mattress, so that was good. The room was absolutely quiet, no sounds from neighbouring rooms or outside. I showered, not that I had any other option, as there is no tub, and was initially confused as to how one extracted the bath gel from its mounted container. After a few futile pulls, presses and pumps, I discovered that nothing more than a simple squeeze was required. I did not, however, like the fragrance of either the soap or shampoo. It had a distinctive floral component that reminded me of...well, I'd best not say. Once all clean and shiny, I made my way to Bistro 870, on the 3rd level, to see what breakfast options awaited. When I had been checking in, the FDA, suggested I wait until after 08:30 to breakfast, as the venue could be quite busy before that time. I couldn't imagine it would be crowded at 06;45 on a Saturday morning, and I was correct. Correct, that is, until 07:00, when the Asian tour group crowd arrived. Nonetheless, it was never uncomfortable, and there were always a number of vacant tables, so I didn't feel guilty lingering. The crowd dissipated as quickly as it had arrived, so I assume their tour bus had come to take them further along their journey. By 07:45, all was calm. The breakfast options were more than adequate, but certainly less than in the full service hotels that I had frequented during my previously self-entitled existence (sarcasm for the benefit of my irksome colleague). There was a fancy coffee/espresso machine, as well as large dispensers for both coffee and hot water, although the former was absent on the second morning. Various juices from a dispenser, milk, water and ice were present in addition to the usual assortment of teas and condiments. There were two chefs working on the first morning, one preparing egg dishes, the other preparing Udon hot pots/noodle soups. Hard boiled eggs, hash brown potatoes, fried rice, mushrooms, mixed vegetables, wiener type sausages and ham rounded out the hot choices. Salad fixings, cherry tomatoes, rambutans, cubed pineapple, apple wedges and yogourt rounded out the cold. As well, there was a basic assortment of breads and pastries. I found offerings to be of good quality, and the servers were friendly and extremely vigilant in clearing used plates and vacated tables.

After a full day of exploring the neighbourhood, as well as a bit of shopping in and about the adjacent Times Square district, I decided to try the Wine & Dine Buffet at the Fairfield's Bistro 870. FWIW, the venue is independently owned and operated, renting space in the Fairfield. Consequently, no points accrual on spend. I had read mention of this option on TA, and was intrigued because it was both on premises and a bargain at only ₩25,000 (~ $22 USD). The set up was in the same space as had seen the breakfast service, with simple cafeteria style seating, some booths and a wall of picture windows overlooking the neighbourhood streetscape. Two Chilean and a Spanish comprised the reds, and two Chilean and two Spanish, the whites. They were pedestrian, to be sure, but well selected as exhibiting a positive QPR. Something akin to what would be available in a United Club, LH Senator or AC Maple Leaf airline lounge, for example. Hot food selections included a way overcooked pasta dish, some form of forgettable, yet nicely spiced, pizza toast, a delicious creamy asparagus soup, a tasty meatball stew, rosemary ham and, my absolute favourite, panko crusted shrimp. Cheese and salami were available with crackers, garlic toast and various breads. A toasting unit was present for those wishing hot bread with their charcuterie. Tortilla and some sort of flaky wheat chips were also on offer with an assortment of sauces. Black pitted olives, mini gherkins, Jalapeño peppers, pasta salad and a vegetable salad rounded out the cold savoury selections. Jam filled fish shaped cookies and chocolate brownies were the dessert items. I sampled most items, some were hits, others misses, but all in all, I found enough to satisfy my tastebuds. I could have feasted on the panko shrimp all night, had I not shown restraint. I was not alone. One would certainly not leave hungry or thirsty, as it was self serve for both wine and dine. Service, as at breakfast, was super attentive and quite deferential. I was impressed by the professionalism and politeness of all the servers, host and manager. Basically I converted a limited service property into a quasi full service by adding ₩25,000 to replicate an Executive Lounge.

Would I stay here again? Given its location, price point, positive hard and soft product and easy airport access, yes I would. The added benefit would be in quelling the outcries from my overly vocal semi-socialist French colleague. 😉

Fairfield Seoul Bistro 870 Wine & Dine:

https://photos.app.goo.gl/kHujJeiHVtJ3e7mi7

Fairfield Seoul Bistro 870 Buffet Breakfast:

https://photos.app.goo.gl/YtEDX7Niq95CC49b9

Fairfield Seoul:

https://photos.app.goo.gl/tFEbsxmBo9mviQBCA

Aventine May 5, 19 4:33 am

The most words that will ever be written about Fairfield Seoul!

SkiAdcock May 5, 19 12:11 pm

flyme2, loved the trip report! :)\

Cheers.

flyme2 May 9, 19 6:11 pm

Well, for the benefit of my audience of two, I have reviewed the HIX Euljiro, comparing it to the Fairfield. Which property came out the winner in the Battle of the Budgets? Click and find out:

https://www.flyertalk.com/forum/inte...l-euljiro.html

clublounger Jun 5, 19 9:53 pm

Here now. Breakfast IS provided to ALL guests, via coupons handed at check-in. 2 guests, 2 breakfasts. 6:30am - 10:30 am. It was recommended that I have breakfast after 8:30 am, as earlier it is very crowded.

I specifically asked if breakfast was an elite benefit and the check-in agent said "No, it's for all guests."

I was told that normally, as a Titanium, I can choose points or a snack as my amenity, but she said that she'll give me both. So, points and 2 bottles of Perrier and a small pack of shrimp chips.

A noon check-in was given and my feather-free room was already prepared. I did online check-in the day before, with the noon request and a chat reminder for the feather-free room. Upgraded to a Deluxe Premier Room, from a Premier Room, on a high floor. Not sure of the difference.

It's my second time at this property. The first was soon after it opened. I've long loved the neighborhood, the price is right, the staff is professional and friendly. I got off the KTX from Busan a minute away. No complaints here.

est-gratuite Jun 5, 19 10:08 pm

Weird...I was in the Fairfield in BUSAN just a few weeks ago and they were charging 16,500 KRW for breakfast.
I know cause I paid for it !

shonanroger Jun 6, 19 5:16 am


Originally Posted by clublounger (Post 31175096)
Here now. Breakfast IS provided to ALL guests, via coupons handed at check-in. 2 guests, 2 breakfasts. 6:30am - 10:30 am. It was recommended that I have breakfast after 8:30 am, as earlier it is very crowded.

I specifically asked if breakfast was an elite benefit and the check-in agent said "No, it's for all guests."

I was told that normally, as a Titanium, I can choose points or a snack as my amenity, but she said that she'll give me both. So, points and 2 bottles of Perrier and a small pack of shrimp chips.

A noon check-in was given and my feather-free room was already prepared. I did online check-in the day before, with the noon request and a chat reminder for the feather-free room. Upgraded to a Deluxe Premier Room, from a Premier Room, on a high floor. Not sure of the difference.

It's my second time at this property. The first was soon after it opened. I've long loved the neighborhood, the price is right, the staff is professional and friendly. I got off the KTX from Busan a minute away. No complaints here.

Maybe they got enough complaints to change the breakfast rules again.

Aventine Jun 15, 19 9:02 pm

Mini review
 
First time in a long time that I've been in a Seoul hotel without a washlet.

I used this hotel for a shower and nap before a business meeting in nearby Yeungdeungpo.

This Fairfield is a million miles away from the original US ones with buttonless elevators that requires you to scan your keycard and it tells you which car to take. Maybe the future of elevators here. Only the disabled elevator has buttons.

Shower pressure is tepid compared to Rosewood Bangkok but that is in a totally different category and class. Shower is similar in hardware and function to Four Points Namsan.

This studio room is definitely made for a single traveler and not anyone with many pieces of luggage. Could barely open my 32" bag and the carry on needs to be opened on the bench seating.

https://cimg3.ibsrv.net/gimg/www.fly...6c28514cc5.jpg

This is the amount of space between the bed and the wall.

Came back to the hotel and a big Chinese tour group was clogging the lobby and elevators. They had breakfast vouchers in hand but FD said nothing about breakfast to me. I'd rather eat Korean food for breakfast outside anyway and there's a Starbucks and 7-11 in this building.

est-gratuite Sep 20, 19 4:58 am

Official Bonvoy website is still selling 2 different rates for rooms with (and without) breakfast.
If they are giving breakfast for free to everyone as some have reported in this thread, then it's a bit of a scam to be charging more on the website if you want breakfast.


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