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Ritz Carlton Grand Cayman [Master Thread]

Ritz Carlton Grand Cayman [Master Thread]

Old Jul 11, 17, 1:22 pm
  #1  
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Join Date: Jan 2017
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Ritz Carlton Grand Cayman [Master Thread]

What are the odds of getting an upgrade at the Grand Cayman Ritz? We are Marriott Gold members. I am booked in an oceanfront room (using points & cash) but am wondering if I should switch to resort view (same points and less cash) and hope they move us. We are going July 28- August 5th. Thanks!!
bobbylongisland is offline  
Old Jul 12, 17, 10:46 am
  #2  
 
Join Date: Jul 2001
Location: Dallas, TX, USA
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My 2 cents.

Was gold when we stayed there 3 years ago. I have Ritz Credit card and used the free Club level upgrade for 7 nights. Rate was $429.00 per night and we booked Oceanfront room.

The upside is you'll have easy access to pool and ocean. Downside is somewhat long walk over enclosed walkway over road back to lobby area.

Also, Deckers, on Tue. or Sat night, have all you can eat lobster tails. Dukes is also a fun place up the road from the Ritz.
DallaStarwooDelta is offline  
Old Jul 14, 17, 12:49 pm
  #3  
 
Join Date: Nov 2013
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I'm currently booked for almost the exact same dates on points alone in the Resort Tower. I emailed guest relations about booking activities and an upgrade, but got the normal rundown about upgrades being based on availability the day of check-in. Platinum Premier status for reference.

As much as I would like to steal your room if not getting the upgrade will diminish your enjoyment of the stay I would recommend keeping your current reservation.
mekk is offline  
Old Jul 16, 17, 2:04 pm
  #4  
 
Join Date: Dec 2010
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As a plat a few years back, we booked a resort view room on points at the RC Grand Cayman. We were upgraded to an oceanview one bedroom residential suite. Regular room rates were $850 for our original room, which we booked for (I think) 60k points per night. The suite we ended up in was going for around $2,500 per night at the time.

This property isn't stingy with upgrades, based on my experience. But, as always, YMMV. Good luck.
northwest_buckeye is offline  
Old Mar 9, 18, 8:18 pm
  #5  
 
Join Date: Mar 2018
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Ritz Carlton Grand Cayman

Hi all. I'm planning a trip to the Ritz Carlton in Grand Cayman in July. Originally I was going to use points to pay for the whole stay but now I'm thinking about another option. If I use points for 5 nights, I only use points for 4 nights and then get the 5th night free therefore maximizing my reward points. Then I was considering using a Virtuoso travel agent to book the final two nights. The rate is similar to Marriott quoted rates but I also get free breakfast for 2 each day as well as $100 hotel credit. Has anyone tried something similar? Will they make me switch rooms or will they just end up combining the two reservations under my name? Any downside in doing it this way? Thanks for your thoughts.
kungfutraveler is offline  
Old Apr 10, 18, 9:39 am
  #6  
 
Join Date: May 2012
Location: STL
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Originally Posted by kungfutraveler View Post
Hi all. I'm planning a trip to the Ritz Carlton in Grand Cayman in July. Originally I was going to use points to pay for the whole stay but now I'm thinking about another option. If I use points for 5 nights, I only use points for 4 nights and then get the 5th night free therefore maximizing my reward points. Then I was considering using a Virtuoso travel agent to book the final two nights. The rate is similar to Marriott quoted rates but I also get free breakfast for 2 each day as well as $100 hotel credit. Has anyone tried something similar? Will they make me switch rooms or will they just end up combining the two reservations under my name? Any downside in doing it this way? Thanks for your thoughts.
I have stayed at that resort before, but haven't had the same situation as it was a cash stay. However, I'm thinking the Virtuoso res would likely get you a better room. My suggestion would be if possible to have your Virtuoso part of the stay first and your points nights last and ask them to keep you in the same room. July is their low season, so you might just be in luck.
tstad is offline  
Old Apr 17, 18, 2:08 pm
  #7  
ABG
 
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Originally Posted by tstad View Post
I have stayed at that resort before, but haven't had the same situation as it was a cash stay. However, I'm thinking the Virtuoso res would likely get you a better room. My suggestion would be if possible to have your Virtuoso part of the stay first and your points nights last and ask them to keep you in the same room. July is their low season, so you might just be in luck.
Good advice..... ask the Virtuoso agent to ensure Front Desk understands it is one stay prior to arrival. Will help ensure same room and no-check in / check out issues
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Old Jan 22, 19, 8:04 am
  #8  
 
Join Date: Sep 2016
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couldn't find a more recent thread. Has anyone stayed here lately? Looking for some reviews
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Old Feb 12, 19, 4:02 pm
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Join Date: Apr 2017
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Originally Posted by atojbk View Post
couldn't find a more recent thread. Has anyone stayed here lately? Looking for some reviews
Bump
zagguru is offline  
Old Mar 24, 19, 8:21 am
  #10  
 
Join Date: Apr 2017
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Anyone stay here recently?
zagguru is offline  
Old Mar 24, 19, 4:27 pm
  #11  
 
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy LTTE, VSE 5 Star Elite
Posts: 387
Stayed here for a week Mar 2018. Anything specific you want to know?
YYJMSP is offline  
Old Mar 25, 19, 4:28 am
  #12  
 
Join Date: Apr 2017
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Originally Posted by YYJMSP View Post
Stayed here for a week Mar 2018. Anything specific you want to know?

Any platinum recognition? How did you like the property? Do you know how it compares to the other Marriott properties on the island?
zagguru is offline  
Old Mar 25, 19, 7:14 am
  #13  
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While it has been a couple of years since my last stay here, I will say of the Marriott choices in Cayman, the RC is easily the nicest and most luxurious. If given a choice, I would easily stay here every time, but I know some prefer the Westin. I don't know that anyone has said they prefer the Marriott over the other two though.

If you want to see posts comparing the 3 properties check out the Marriott Bonvoy hotels in Grand Cayman thread.
hhoope01 is offline  
Old Mar 25, 19, 9:24 am
  #14  
 
Join Date: Feb 2010
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Originally Posted by zagguru View Post
Any platinum recognition? How did you like the property? Do you know how it compares to the other Marriott properties on the island?
I'm not sure about platinum recognition, but I wouldn't count on much. As an ambassador, I had my one suite and one regular room upgraded to a nice 2-bedroom suite, but from talking with others, it seems like upgrades are somewhat rare at lower status levels. And other than the upgrade, I think the only other platinum benefits at the time were maybe some minor discounts, but if there were discounts or anything else, they weren't good enough for me to even remember.

Overall, I thought the property was great and would gladly return. The food and drinks were expensive (even more expensive than expected), but in general the food and service was great so I never felt ripped off.

We stayed the first night in the tower across the street and I did not like it at all. The rooms were still nice, but they are a far walk from the beach (especially with small kids and all their stuff) and the views were not great. If we went back we would only stay in an ocean view room, but we do spend more time in the room with young kids so this may not be as big of a deal for people that can be out and about most of the day. The beach chair situation was also a little crazier than I was expecting. By 9am, the entire front row and a lot of the second row were already reserved with books and bags. There are a TON of chairs, so we never had an issues getting chairs; they were just often 3-4 rows back unless one of us went down very early. So if the front row is a big deal, plan on going down first thing in the morning.

We have never stayed at the other Marriott properties, but we spent a lot of time walking the beach and my impressions of the Westin were not good. The Ritz is busy enough around the beach, and the Westin seemed to be on another level. There were literally people everywhere, chairs were moved all over the place, and it did not seem one bit relaxing. There were some cabanas that seemed a little bit removed from the busiest parts, but I'm sure those are pricey. The pool area and bar also seemed crazy busy, but we couldn't see the parts of the pool that were farther from the ocean. This was in July though, which I understand is one of the busier times so perhaps it's not normally that bad.
spgplat21 is offline  
Old Mar 25, 19, 1:15 pm
  #15  
 
Join Date: Apr 2017
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Originally Posted by spgplat21 View Post
I'm not sure about platinum recognition, but I wouldn't count on much. As an ambassador, I had my one suite and one regular room upgraded to a nice 2-bedroom suite, but from talking with others, it seems like upgrades are somewhat rare at lower status levels. And other than the upgrade, I think the only other platinum benefits at the time were maybe some minor discounts, but if there were discounts or anything else, they weren't good enough for me to even remember.

Overall, I thought the property was great and would gladly return. The food and drinks were expensive (even more expensive than expected), but in general the food and service was great so I never felt ripped off.

We stayed the first night in the tower across the street and I did not like it at all. The rooms were still nice, but they are a far walk from the beach (especially with small kids and all their stuff) and the views were not great. If we went back we would only stay in an ocean view room, but we do spend more time in the room with young kids so this may not be as big of a deal for people that can be out and about most of the day. The beach chair situation was also a little crazier than I was expecting. By 9am, the entire front row and a lot of the second row were already reserved with books and bags. There are a TON of chairs, so we never had an issues getting chairs; they were just often 3-4 rows back unless one of us went down very early. So if the front row is a big deal, plan on going down first thing in the morning.

We have never stayed at the other Marriott properties, but we spent a lot of time walking the beach and my impressions of the Westin were not good. The Ritz is busy enough around the beach, and the Westin seemed to be on another level. There were literally people everywhere, chairs were moved all over the place, and it did not seem one bit relaxing. There were some cabanas that seemed a little bit removed from the busiest parts, but I'm sure those are pricey. The pool area and bar also seemed crazy busy, but we couldn't see the parts of the pool that were farther from the ocean. This was in July though, which I understand is one of the busier times so perhaps it's not normally that bad.
Thanks! Do you remember if the pools were heated?
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