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Renaissance Hotel Amsterdam Schiphol Airport [Master Thread]

Renaissance Hotel Amsterdam Schiphol Airport [Master Thread]

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Old Apr 29, 19, 4:07 am   -   Wikipost
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Hat tip to JonasCLT: " i found internetupgrade.marriott.com which let me enter my name & room number to sign up for enhanced and boom I was back in modern era. Don't plan on anything with the regular tier of internet."

The shuttle bus from AMS runs every 40min from stop C13
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Old Oct 16, 18, 9:32 pm
  #16  
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Join Date: Jan 2003
Programs: LH SEN***, Bonvoy Ambassador/LT Titanium
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I am currently staying here and was upgraded from the cheapest room to a corner suite.


Dinner for Six?


Whirlpool Bathtub


Walk-in Shower


Living Room Area


Sunset View from the Room (River and Airport)


Shuttle Schedule - First Come, First Served

Additional Comments
1. I also noticed a strange collection of toiletries - all bottles are body lotion or conditioner.
2. Request for toiletries through the app do not seem to be noticed.
3. They do offer mobile key.
4. They do not seem to participate in "Make a Green Choice". I asked at the reception and was told that they were a new hotel and not yet set up for that. I do not know if that means they will definitely participate in the future.
5. The room service tray charge is EUR 9.50, which I find a bit exorbitant.
6. Breakfast is from 6:30-10:30 - I would expect an airport hotel so "distant" (times wise using shuttle) from the airport to start breakfast earlier
7. I was offered 1000 points or a $5 F&B credit as a platinum amenity.
8. Further I was offered 750 points daily or continental breakfast vouchers for each day..
9. I found the restaurant food to be reasonable, but would not want to have to choose from that menu only during a longer stay. The bar, restaurant and room service all had essentially the same menu.
10. I will try to walk over to the business park. I saw a sports bar and some other possibly other hotel-affiliated locations there.
11. The room has a water kettle and a Nespresso machine.
12. The mini-bar is not stocked, but contains two seemingly complimentary plastic bottles of water.
13. For those who are tracking religious books in hotel rooms - there is a New Testament and a Book of Mormons in the desk drawer.
14. While opening the drawers and cupboards for this post, I also realised that there were a lot of corners with sawdust. The room could use a round of initial, comprehensive cleaning to get rid of this. Otherwise the bathroom, etc. looked perfectly clean to me.
15. There is no telephone at the desk.
16. There are no slippers in the room.
17. I love the bathtub - it also has lights that rotate through different colors of the spectrum. It made for a relaxing winding down in the evening.

Last edited by cbellero; Oct 17, 18 at 2:24 am
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Old Nov 3, 18, 3:11 am
  #17  
 
Join Date: Nov 2010
Location: zurich
Programs: Miles&Smiles Gold
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I m there right now. Booked a rate for 67 euro. Upgrade to whirlool suite, like the poster above.


Breakfast: you get a voucher for continental breakfast. UPCHARGE TO FULL hot breakfast 5 EUR.

btw i m platinum premier
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Old Nov 3, 18, 5:37 am
  #18  
 
Join Date: Feb 2005
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I stayed here about 3 weeks ago and found the property to be very modern and nice; the staff was also quite good. BUT it is one of the furthest and most inconvenient hotels at Schiphol and because I had just missed the relatively infrequent and hard to find shuttles, the taxi ride (due to some road detours) was over 40 Euros - something I had not realized beforehand.
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Old Nov 27, 18, 3:12 am
  #19  
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Originally Posted by cbellero View Post
Additional Comments
1. I also noticed a strange collection of toiletries - all bottles are body lotion or conditioner.
7. I was offered 1000 points or a $5 F&B credit as a platinum amenity.
8. Further I was offered 750 points daily or continental breakfast vouchers for each day
So I just had a 1 night stay last night, it's a nice property. Was told I was upgraded to a deluxe corner room from the standard room I booked about 8 hrs earlier for 77 eur. Just my 2 cents, when I checked in their system had me listed as a Gold, but the woman at the desk updated it to Platinum when I showed her my card in the app. They offered me 1000 points or a $10 F&B credit (which converted to 8.5 eur on the folio) as a Plat. I took the breakfast in lieu of the points and was informed 5 eur upcharge to full buffet which I declined, the continental was sufficient. Pretty nice spread for a continental breakfast, IMO. Also there were no physical vouchers given. The host stand had a list of eligible guests they were checking off. Housekeeping seems to be learning, my 4 bottles of toiletries were correct, having 1 of each.

I got lucky with the hotel shuttle last night catching it with about 2 minutes before departure and would agree it's a bit tough to see the signs in the dark. The hotel instructions to look for the C15 shuttle stop (or whatever it is) are not super helpful as that sign seems to only point one direction, so if you approach it from the other side of the baggage hall, you may not see it. I just saw a black Mercedes van with a big R on the rear door. Shuttle back to the airport this morning took about 11 minutes door to door. The shuttle seats about 18 people, so unless you're trying to catch it at a really high demand time, I doubt getting a seat would be an issue.

Last edited by krazykanuck; Nov 27, 18 at 3:25 am
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Old Nov 27, 18, 4:54 am
  #20  
 
Join Date: Nov 2010
Location: zurich
Programs: Miles&Smiles Gold
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Originally Posted by krazykanuck View Post
So I just had a 1 night stay last night, it's a nice property. Was told I was upgraded to a deluxe corner room from the standard room I booked about 8 hrs earlier for 77 eur. Just my 2 cents, when I checked in their system had me listed as a Gold, but the woman at the desk updated it to Platinum when I showed her my card in the app. They offered me 1000 points or a $10 F&B credit (which converted to 8.5 eur on the folio) as a Plat. I took the breakfast in lieu of the points and was informed 5 eur upcharge to full buffet which I declined, the continental was sufficient. Pretty nice spread for a continental breakfast, IMO. Also there were no physical vouchers given. The host stand had a list of eligible guests they were checking off. Housekeeping seems to be learning, my 4 bottles of toiletries were correct, having 1 of each.

I got lucky with the hotel shuttle last night catching it with about 2 minutes before departure and would agree it's a bit tough to see the signs in the dark. The hotel instructions to look for the C15 shuttle stop (or whatever it is) are not super helpful as that sign seems to only point one direction, so if you approach it from the other side of the baggage hall, you may not see it. I just saw a black Mercedes van with a big R on the rear door. Shuttle back to the airport this morning took about 11 minutes door to door. The shuttle seats about 18 people, so unless you're trying to catch it at a really high demand time, I doubt getting a seat would be an issue.
Can you use the 10$ F+B Credit toward the 5 EUR full breakfast upcharge?
I didnt think the breakfast is something special.
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Old Mar 22, 19, 3:05 am
  #21  
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Join Date: Nov 2008
Location: Utrecht, the Netherlands
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Stayed here last week. Nice new hotel. No upgrade as a Platinum in a twin room. But I believe they do not have any twin rooms in a higher category than superior.

Checkin was very slow, there was a line and only one person working the desk. This was at 5pm. Then after checking in, the room key did not work, so had to go down again, and wait in a long line again. Eventually it was cleared up that the check in associate wrote the wrong number on the keycard. Hence the check in time took almost 25 minutes. Not acceptable for an airport property.

Room was fine and clean, still had that new room feeling. The restaurant at the hotel was pretty good, but a bit pricey. Nothing else in the vicinity though.

I do have to add that at the moment they are re-doing the roads around the hotel, and are working on it 24/h a day, so it was quite a mess actually getting to the hotel by car, as this involved talking to many traffic wardens, driving over closed roads etc. This construction was not mentioned on the Marriott website. I know it is out of their control, but this kind of construction is planned months, if not years ahead in the Netherlands, so the hotel must have known about it.

All in all, the hotel was fine for a quick overnight, but has room to improve.
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Old Mar 22, 19, 6:25 am
  #22  
 
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Had a very quick overnight stay here recently as well. Did not use any services other than the room itself, so can't comment on them.

The shuttle bus from AMS runs every 40min from stop C13, which lacks any signage to that effect. I had to call the hotel to find out about where and when to wait. It took about 20min to the hotel with evening traffic. At 6am the next morning, only 11min to get back to the airport.

Check-in was a breeze and the agent offered both 1000 Titanium welcome points and an extra 750 points when I mentioned that I wouldn't have time for the breakfast included in my rate. The points posted quickly.

I got a standard king room which had nice modern decor and was otherwise completely unremarkable.

For €90, I'd stay again. Sheraton or Hilton AMS would have been much more convenient but were 3x the price.
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Old Mar 22, 19, 9:43 am
  #23  
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Thanks for the trip reports. Much appreciated.

Cheers.
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Old Apr 8, 19, 1:57 am
  #24  
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Stayed here again for a quick overnight. Again no upgrade as a lifetime plat. All categories available online.

Room was nevertheless nice and well well appointed for a basic room.
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Old Apr 29, 19, 12:02 pm
  #25  
 
Join Date: Nov 2016
Location: Finland/Thailand
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Staying here currently. Upgraded from the base room (paid 80€) to a corner suite. Very nice upgrade by European standards. Not that close to the airport, cab ride was 30€ one way but will take the free shuttle back. Still much cheaper than booking the Hilton or the Sheraton connected to the airport.

Also there seems to be a make-your-self-a-free-GT hour between 8-9PM at the bar which is nice.

Last edited by AnttiV; Apr 29, 19 at 12:25 pm Reason: Added info about the GT hour.
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Old Jun 1, 19, 5:12 am
  #26  
 
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I'm considering a 4-night stay here on family holiday. We have a car and I'm a bit put off by the outrageous and unjustified parking fee of 17 Euros/day at such location.
- Is there a free/cheaper Parking option nearby?
- Anyone got the email address of the front desk?
- Can the suite awards be used in this property?
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Old Jun 1, 19, 12:40 pm
  #27  
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There is a parking lot about 200 meters from the hotel, called “Schinkelbos”. You can park there for free. As long as you do not leave valuable stuff in your car it should be safe to park.
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Old Jun 1, 19, 1:48 pm
  #28  
 
Join Date: Jan 2005
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I would like to stay here end of the month. However, my flight departs AMS at 7:40am. If they had a 5:30am shuttle, I would. 6am is pushing it.

Just for the convenience, I booked the Sheraton.
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Old Aug 10, 19, 5:04 am
  #29  
 
Join Date: Oct 2017
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Can someone who's been explain where exactly the shuttle pick up at the airport is?
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Old Aug 10, 19, 11:27 am
  #30  
 
Join Date: Jan 2015
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Originally Posted by Mordac View Post
Can someone who's been explain where exactly the shuttle pick up at the airport is?
It is very easy to find, when you exit Schiphol Plaza - cross the street twice and you wlll find bus stop numbered C13. For your orientation it is almost under the bridge which connects Schiphol Plaza and hotel Sheraton. But few times (20%) I should wait for the bus - so do not be surprised if the bus is not on time there - just wait. Do not take taxi - it is 30 EUR!
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