The Langley - Luxury Collection, Iver Heath, United Kingdom [Master Thread]
Jan 4, 2020, 1:23 pm
#91
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 606
Jan 11, 2020, 10:28 am
#92
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
Mar 10, 2020, 2:28 am
#94
Join Date: Jun 2016
Location: London
Programs: BA Silver, Marriott Platinum, Hilton Gold
Posts: 302
Does anyone have a contact email for this property like the GM or anyone? Have got a booking for one night at the end of March for my other half's birthday and want to make a special request for in the room etc
Thanks
Thanks
Mar 10, 2020, 3:03 am
#95
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,088
If you need any further assistance, please let us know.
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
Mar 10, 2020, 4:42 am
#96
Join Date: Dec 2010
Posts: 495
Jun 27, 2020, 4:33 am
#97
Original Poster
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Was looking forward to a couple of summer staycations I had booked here and sadly received an email this week saying they are both cancelled - hotel not sure when it is reopening again but possibly not until November. I imagine this hotel is more reliant than most on both UK corporate group bookings and US visitors to make a profit, neither of which are likely for months. Hope for the sake of the staff they manage to reopen soon.
Jun 29, 2020, 9:57 am
#99
Original Poster
Join Date: Apr 2015
Programs: Some
Posts: 5,252
My stays were in July for reference, I note that it doesn't seem they are now accepting new bookings until 1st November. My stays haven't been forcibly cancelled, just received an email saying they won't be possible. I think the pending UK air bridge announcement can't help this hotel either (I have quickly gone from planning UK staycations to working out where I can go in Greece / Spain / Cyprus this summer instead).
Jun 30, 2020, 7:32 am
#101
Original Poster
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Offering to rebook to another date at same price but advising against any date before 1st November. Very fair policy.
Jun 30, 2020, 7:45 am
#102
Join Date: May 2009
Location: UK
Posts: 3,951
Sep 14, 2020, 5:25 pm
#103
Join Date: May 2009
Location: UK
Posts: 3,951
Confirmed that they won’t be opening before mid November, allowed reservations to be amended to any date next year. Seems odd that they are opening then, having missed out on the potential Summer and October half term market, and so I’m sceptical it will open at all this year.
Nov 3, 2020, 10:53 am
#104
Join Date: May 2009
Location: UK
Posts: 3,951
They have renegaded on this offer. Have reached out re. rebooked dates and advised that the rate needs to be refreshed to current rates (which in some cases is double the points paid), as Marriott advised the certificates will no longer be valid next year. Not sure if that’s correct, timing seems odds, a first world problem right now never the less.
Feb 4, 2021, 10:34 am
#105
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Titanium Elite, Hilton Diamond, IHG Diamond Amb
Posts: 1,771
This is going to Category 7 after March 3rd. Considering pretty much every weekend night at the property is Standard or Peak thanks to the “dynamic” redemption calendar, then I think the excellent value of this property for points is probably finally coming to an end.