FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Sheraton New Caledonia Deva Spa & Golf Resort [Master Thread] (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1851237-sheraton-new-caledonia-deva-spa-golf-resort-master-thread.html)

ANstar Apr 23, 2022 3:54 am

Here now and off to a good start. Can I please choose breakfast for my Plat Amenity? Reply was whats a platinum? You don't have breakfast on your rate. Lets hope it improves ;)

ANstar Apr 24, 2022 12:00 am

An update..
After the bad experience at check in -no recognition of status/benefits and hanging up when we called up to speak to a manager twice today is a complete contrast.

The gentlemen we spoke to at the front desk today acknowledged the issue immediate, apologised and then has done a wonderful job showing it’s how you recover from a mistake, not if you make one. We have been very looked after today so just wanted to update that.

hauteboy Nov 24, 2023 11:27 pm

Just had a 1 night stay at the Sheraton Deva. Got upgraded to a beachfront bungalow. Very nice room, large bathroom, tub, shower, large closet and patio with chairs overlooking the beach.

There was a wedding at the hotel so the Reef restaurant only had buffet available, no ala carte options. Qutie expensive (6450 XPF) for the amount that I eat, didn't realize until after I just could have ordered pizza at the bar

At checkout, asked about Platinum breakfast amenity and they took the buffet breakfast off my bill.


All times are GMT -6. The time now is 12:34 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.