krazieman

Ended up using a SNA for the St. Regis. Despite the posts above about getting upgraded, glad I used the SNA. Appears to be sold out now for Thursday.

AdeAhmed

for anyone interested, completed my 5 night stay on points

platinum breakfast was indeed $83.27 credit per room per day - typically they say enough for 2 continental breakfasts (plus the $9.50 service charge), but in my experience can order anything off menu and be credited the same amount if looking to conserve funds. There is no kids breakfast menu, but they do have kids offerings on request...we only ever did chocolate chip pancakes for $10...given our credit we didnt mind spending a bit over relatively speaking for pancakes...also the breakfast burger is very good!

as platinum was upgraded to a deluxe corner suite on request via chat...was told by chat that was the highest suite level available as an upgrade..not sure how the SNA are interconnected as a poster above said they were able to get a 2 bedroom suite using an SNA so perhaps SNAs result in a better outcome

the suite itself was nice, although smaller than i anticipated as a lot of space was taken by a second half bathroom that was not of much use. tv was typical upgraded offering for streaming with netflix and youtube, as well as amazon prime and the ability to connect any device via HDMI (did not use that)

AdeAhmed

what type of suite did you get upgraded to?

doenutt

I was told by the hotel staff that 2 bedroom suite is no longer applicable with SNA, it was available I believe couple years ago.
Did you apply SNA for your stay? I have a stay in January, not applying SNA. Do you have to request an upgrade via chat or they will automatically upgrade you without asking at checkin? (Anyone has any experience?)
Also staying at the Ritz, just going to try my luck and see if I will get upgraded there

AdeAhmed

I did not use SNAs (never had before, although this stay just qualified me so thats kind of cool)

I always request upgrades via chat...so far I have a 100% success rate with that...was told they upgraded me as far as possible...

krazieman

Corner Deluxe

doenutt

Good to know, I will give that a try! Did you request on the day of checkin?

AdeAhmed

i suppose if you have expiring SNAs its nice to get a guarantee, but I was upgraded to the same just as a platinum without using/having any SNAs

AdeAhmed

i requested as soon as chat was available...which I was believe the night before check in

Nash_Andrew

Where is this chat feature that you all are requesting upgrades through? Thanks!

loganre17

Staying at the property for a week next week. Applied 4 (expiring) and one new SNA to immediately clear into a corner deluxe room five days out. Asked via chat about Titanium upgrade to Grand Deluxe - quote $150/night, which I politely declined.

Interesting note - SNAs don't seem to allow upgrades to the two-bedroom anymore. Seems that this was moved to be considered a "specialty suite".

loganre17

Marriott Chat feature - only available in app. Shows up about 2 days prior to arrival in the bottom right

brokenwindow

How was breakfast at the property?

loganre17

Very good. They were strict about following the number of guests in the property (so if I showed alone, I could only have breakfast for 1...my usual trick of having takeaway lunch not allowed)

I'd recommend the eggs benny, and had it essentially every day.

platbrownguy

Presumably you could have ordered breakfast for 2 over the phone, for pickup?