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the DOUGLAS, Autograph Collection - Vancouver, Canada [Master Thread]

the DOUGLAS, Autograph Collection - Vancouver, Canada [Master Thread]

Old Jan 15, 17, 11:57 am
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the DOUGLAS, Autograph Collection - Vancouver, Canada [Master Thread]

Hotel website:

https://www.marriott.com/hotels/trav...ph-collection/

Category 8. Opening October 2017.

"the DOUGLAS is located along the waterfront in downtown Vancouver between the fashionable neighborhoods of Yaletown and Gastown. Guests appreciate easy walking access to the city's premier shopping, dining and lifestyle experiences."

Paying homage to the original Douglas firs that laid the foundation for Vancouver's thriving economy, the DOUGLAS, an Autograph Collection Hotel, masterfully reconnects people and place, while seamlessly introducing nature into an elegant, urban environment in downtown Vancouver. the DOUGLAS spares no attention to detail, pairing original touch points with thoughtful interiors designed by acclaimed Celano Design Studio. Urbane, natural elements trim the lobby and hallways; 188 rooms and suites are attentively appointed, with careful consideration to the needs of the modern traveler. Built to LEED Gold standards, the hotel impresses with a curated collection of social spaces, including an exquisitely furnished lobby bar leading out into the elevated sixth floor urban forest. Such distinct experiences give the DOUGLAS integrity and heart, to which guests can connect, making travel personal again. Guests enjoy instant access to parq Vancouver's breadth of amenities, including six restaurants & Lounges, a Luxury Spa, and World-Class Gaming."

Parking
On-site parking, fee: 4 CAD hourly, 30 CAD daily
Valet parking, fee: 35 CAD daily
Electric car charging stations : 33 , Complimentary

Property Details
9 floors , 178 rooms , 10 suites
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Old Jan 15, 17, 1:41 pm
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not sure if its been posted, but there is actually 2 Marriott hotels opening on this property with casino and meeting space and restaurants between, adjacent to the stadium and arena.... the other is JW Marriott Parq
https://www.marriott.com/hotels/trav...arq-vancouver/
http://parqvancouver.com/
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Old Jan 15, 17, 1:47 pm
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Originally Posted by scotchmeup View Post
not sure if its been posted, but there is actually 2 Marriott hotels opening on this property with casino and meeting space and restaurants between, adjacent to the stadium and arena.... the other is JW Marriott Parq
https://www.marriott.com/hotels/trav...arq-vancouver/
http://parqvancouver.com/
I was focusing on Autograph Collection properties today, so didn't catch the JW. Thanks for that! I'll start another thread re: it, so this one can stay on the DOUGLAS.

Cheers.
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Old Nov 10, 17, 4:01 pm
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Gold member here. Any advice as to where I should book an overnight stay in terms of upgrade eligibility, status treatment, etc. Much appreciated
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Old Nov 11, 17, 4:50 am
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That's a hotel with my name on it (that I'll never stay at)!
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Old Apr 30, 19, 10:25 am
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Does anyone know if the food outlets (mrkt east, honey salt etc) don't qualify for points (when charged to the room) at this property?
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Old Nov 23, 19, 8:53 am
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Originally Posted by jdj84 View Post
Does anyone know if the food outlets (mrkt east, honey salt etc) don't qualify for points (when charged to the room) at this property?
I didn't get any points for any F&B (incl. room service), so have asked my Ambassador to investigate. 50% chance it's policy, 50% chance it's another screw up.
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Old Nov 23, 19, 8:59 am
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I had a two night stay here last weekend and was really quite impressed. It's several levels above what one should expect from a North American Autograph. Parq Vancouver is all about the casino and so has something of the Las Vegas (or maybe Macau) feels to it, but ignoring that it's a pretty good hotel.

What I liked:
  • High level service throughout - little things like someone getting my name at the door and passing it via headset to reception so that they had my paperwork handy was appreciated
  • Modern design. Everything was attractive and brand new. There was a usable desk! An excellent use of wood integrated with other components, though I'm not personally into the unfinished concrete ceilings
  • Aesop toiletries. Who knew that a Marriott brand hotel would ever go out of their way to buy luxury quality like that?
  • Good elite recognition - upgraded to largest room with the exception of the three Vegas style super suites which I would not expect to be in the pool
  • Room service and other food options in the complex were good
  • I could use the lounge at the JW which was large, quality and well looked after - it reminded me a lot of a lounge in Asia (indeed the whole hotel complex is essentially Asia en tour)
The hotel has a lounge bar/ nightclub next to the reception which was kinda tacky (as any Club is), but in a way that I enjoyed. Would go again to waste some money on looking at attractive people and drinking over-priced brands from rap songs

What I didn't like:
  • I was upgraded to a Corner Suite which was really a corner room. I dislike false representation of "suites" in this way and have been seeing a growing trend in this area. Up to now a Suite at least had to have some kind of sofa in it to justify the name, but the Corner Suite here is a mid-sized luxury hotel room with nothing suggesting a suite
  • I didn't get any F&B points, so have queried that with my Ambassador. Seeing as my last 8 stays have all posted incorrectly missing points (PS I really find it hard to believe others aren't getting the same), I wouldn't be surprised if this will be fixed at some point
  • The hotel uses an underground dispatch area for taxis. At peak times the queue seems to be very long and off-peak there are no taxis. Seeing as Vancouver has no Uber, I was spending 20min+ each time I wanted to go anywhere
When next in Vancouver I'll probably stay at the Rosewood now that the strike is finished in part due to its better location, but would not be sad to visit the Douglas again.
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Last edited by EuropeanPete; Nov 23, 19 at 9:05 am
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Old Nov 24, 19, 1:03 am
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Originally Posted by EuropeanPete View Post
What I didn't like:
  • I was upgraded to a Corner Suite which was really a corner room. I dislike false representation of "suites" in this way and have been seeing a growing trend in this area. Up to now a Suite at least had to have some kind of sofa in it to justify the name, but the Corner Suite here is a mid-sized luxury hotel room with nothing suggesting a suite.
where was it referred to as a suite? On their website it just says ďLarger Guest Room. 1 King. Park View. Corner RoomĒ Iíve never seen anything on their website referred to as a Corner Suite. Their One Bedroom Suites have separate living and sleeping areas.
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Old Nov 24, 19, 1:16 am
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Originally Posted by EuropeanPete View Post
  • I didn't get any F&B points, so have queried that with my Ambassador. Seeing as my last 8 stays have all posted incorrectly missing points (PS I really find it hard to believe others aren't getting the same), I wouldn't be surprised if this will be fixed at some point
this happens to me all the time at this hotel. I submit a missing points request and the f&b points get corrected. The exchange rates always seem to be off though. Iíve submitted requests for that to be looked at as well, and they have always been adjusted. Pain that they canít just get it right without having the take the extra steps. The front desk really struggled with getting my bill correct for my last stay. Free breakfast and virtuoso credit seemed to be too much for them to figure out. I had to ask for a corrected bill 3 times through chat.
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Old Feb 21, 20, 1:49 pm
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does anyone know if titanium here still gets the jw exec club access?
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Old Feb 21, 20, 2:05 pm
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Going to stay there for the first time next week. Should I avoid "Park View" room if there is an event at BC place that night?
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Old Feb 21, 20, 5:48 pm
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Originally Posted by yerffej201 View Post
does anyone know if titanium here still gets the jw exec club access?
I stayed here in early-Jan, and I can confirm that Titanium Elites do get access to the Lounge at the JW Marriott. It is an excellent Lounge.
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Old Feb 21, 20, 5:49 pm
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Originally Posted by ultrawin View Post
Going to stay there for the first time next week. Should I avoid "Park View" room if there is an event at BC place that night?
I do not like staying in rooms facing BC Place. Lots of noise coming through, if there is a loud event.

I also like to sleep with blackout shades open, but the continuously-blinking lights from the stadium is annoying at night.
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Old Feb 21, 20, 6:53 pm
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Originally Posted by Fly Me To The Moon View Post
I stayed here in early-Jan, and I can confirm that Titanium Elites do get access to the Lounge at the JW Marriott. It is an excellent Lounge.
What's the food spread like? Comparable to Marriott in China and HK?
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