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SPG & China Eastern launch elite member partnership

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SPG & China Eastern launch elite member partnership

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Old Jan 3, 2018, 3:44 pm
  #91  
 
Join Date: Dec 2017
Posts: 20
I was shown this when I asked about my "Consumer password" at the CE kiosk in PVG airport. Can anyone translate what does it say? I didn't wait to clarify as I was running late for my flight.
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Old Jan 4, 2018, 2:43 am
  #92  
 
Join Date: Dec 2017
Posts: 20
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Old Jan 4, 2018, 2:44 am
  #93  
 
Join Date: Dec 2017
Posts: 20
I tried using 11111111 as my consumer password and it worked. Successfully linked my CE and SPG accounts.
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Old Jan 5, 2018, 7:06 pm
  #94  
cln
 
Join Date: Mar 2010
Location: Europe/SEA
Programs: TK E+, Bonvoy LT Plat, Hilton Diamond, IHG Platinum, Dusit Gold
Posts: 1,714
This is just horrible... I still didn't manage to get it to work. Tried all suggestions as well as different browsers/devices...
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Old Jan 5, 2018, 9:31 pm
  #95  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Like other Chinese services, they don't really care if a non-Chinese find it inconvenient.

In China now there are so many services that require real-name authentication which requires the Chinese National ID.

The only way I could get it sorted was set it up at the airport.
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Old Jan 5, 2018, 9:35 pm
  #96  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Originally Posted by xcitech
Default inquiry password is your birthday in YYYYMMDD order.

Honestly I found it stupid they chose the same day and month for the example, probably the guy who typed it up's birthday.

Default consumption password is 11111111
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Old Jan 8, 2018, 4:17 pm
  #97  
 
Join Date: Sep 2016
Location: Las Vegas
Programs: American Airlines Plat Pro, Marriott Titanium, Hyatt Globalist
Posts: 207
I'm finding that I can't create a China Eastern account either... the whole page fails at the "security verification" step, where I enter the captcha. It keeps telling me "Security validation error, please verify.". I've tried it on both Firefox and Chrome, so I'm not sure it's a browser issue... anyone know how to do this?
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Old Feb 12, 2018, 10:32 am
  #98  
 
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Originally Posted by Starwood Lurker IV
Hi CIT85,
You must have an active membership in both the SPG Programme and the ‘Eastern Miles’ Programme in order to link your accounts and start earning benefits.
Best regards,
Alexis Lhopital
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Could you tell me how to get my China Eastern status updated to Silver? I have SPG Platinum now, both accounts are linked.
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Old Feb 13, 2018, 9:58 am
  #99  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by barracuda93
Could you tell me how to get my China Eastern status updated to Silver? I have SPG Platinum now, both accounts are linked.
There is no action that you or anyone else needs to take. This is all taken care of behind the scenes, but there may be a delay due to the onset of Chinese New Year.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
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Old Feb 14, 2018, 7:02 am
  #100  
 
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Originally Posted by Starwood Lurker
There is no action that you or anyone else needs to take. This is all taken care of behind the scenes, but there may be a delay due to the onset of Chinese New Year.
Thank you! It actually got updated already. Besides, do you know if they will mail the physical plastic?
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Old Feb 14, 2018, 9:40 am
  #101  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by barracuda93
Thank you! It actually got updated already. Besides, do you know if they will mail the physical plastic?
That would be a great question to ask of China Eastern. I would suggest using the Contact Us drop down here.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
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Starwood Lurker is offline  
Old Feb 15, 2018, 12:11 pm
  #102  
 
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
hi does anyone know if the ticket is purchased on expedia if we will receive our bonus spg starpoints and frequent flyer miles from china eastern airlines?

thank you,
kc tigers
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Old Feb 15, 2018, 2:26 pm
  #103  
 
Join Date: Jan 2009
Posts: 1,618
Hi -

I have received bonus spg starpoints and FF miles from MU on Expedia/Travelocity tickets.
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Old Feb 16, 2018, 4:05 am
  #104  
 
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,176
IVe gotten points when booking through Expedia; however, it seems the plane has to be MU operated. I flew a couple weeks ago from Thailand to China on what I booked as a MU flight. The flight ended up being run by Thai.

I got lounge access but no points and Thai Airlines never got my MU number when booking via Expedia (as MU always seems to get). So I guess MU flights operated by another airline don’t get SPG points even if booked as MU. Or maybe it does but thebautems were not integrated this time. I might have a flight to London soon on another MU booking that might be operated by another carrier - deciding whether to take that or Etihad.
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Old Feb 16, 2018, 4:55 am
  #105  
 
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Am I right, if I fly China Southern, there is no point to credit it to MU, no SPG points will be given?
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