Sep 23, 2017, 1:44 pm
Last edit by: Melodsal
Hotel email: [email protected]
Club lounge email: [email protected]
Concierge email: [email protected]
Hat tip to: elephentravels
"For platinum members, there's a weekly management cocktail on wednesdays, drinks (wine, beer, mojito, hard liquor) and some pretty good amuse bouche provided. It seems that only a few of the platinum members will receive the "invite", but if anyone is there on wednesday nights, try your luck at the club lounge to RSVP for the event."
Club lounge email: [email protected]
Concierge email: [email protected]
Hat tip to: elephentravels
"For platinum members, there's a weekly management cocktail on wednesdays, drinks (wine, beer, mojito, hard liquor) and some pretty good amuse bouche provided. It seems that only a few of the platinum members will receive the "invite", but if anyone is there on wednesday nights, try your luck at the club lounge to RSVP for the event."
Bangkok Marriott Marquis Queen's Park [Master Thread]
Mar 31, 2019, 7:52 am
#271
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I made it a point to ask one of the staff downstairs to let me up to the club, and they personally escorted me and carried my luggage all the way to the club lounge for check-in. Whiskey away immediately and skipped the mess downstairs.
Recommend doing that if you ever find yourself here (or another busy conference hotel with a club) again.
Recommend doing that if you ever find yourself here (or another busy conference hotel with a club) again.
Mar 31, 2019, 1:08 pm
#272
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
I made it a point to ask one of the staff downstairs to let me up to the club, and they personally escorted me and carried my luggage all the way to the club lounge for check-in. Whiskey away immediately and skipped the mess downstairs.
Recommend doing that if you ever find yourself here (or another busy conference hotel with a club) again.
Recommend doing that if you ever find yourself here (or another busy conference hotel with a club) again.
For upgrade, I do my homework by proactively emailing the property ahead of time to make such a request because we usually encounter a rookie at the FD which I don't want to depend on for upgrade. With at least 50 nights under my belt at this property, my upgrade ratio is 100%. I do the same with all my hotel stays across all brands.
Mar 31, 2019, 1:10 pm
#273
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Lounge check-in is IMO one of the most overrated "perks" there is. I'd just rather check-in at the front desk and get to my room faster.
I had a lovely check-in experience when I visited MMQP. Front desk agent could not have been friendlier or more welcoming. That's why I suspect 3rdworldresident's check-in experience may have been aberrational. Otherwise I completely agree with his commentary on this property.
I had a lovely check-in experience when I visited MMQP. Front desk agent could not have been friendlier or more welcoming. That's why I suspect 3rdworldresident's check-in experience may have been aberrational. Otherwise I completely agree with his commentary on this property.
Apr 1, 2019, 2:42 am
#275
Join Date: Feb 2009
Location: Singapore / Bangkok
Programs: SQ, BA, QR, Marriott Titanium & LT Plat, HH Diamond, Hyatt Globalist, Accor Plat, AmEx Cent
Posts: 444
Hmm, not convinced, but to each his/her own! I can speak (as can my partner) both Thai and English, and I'm not blown away by SGS service...and no matter the perks, the hard product is just too old for my liking. I'd rather forgo the perks and have a nicer room to relax in. After the tour of the SGS, the other half made it clear we were not staying...a bit harsh, but I did get the feeling it is over-hyped. Once you are known to the St Regis, they really do treat you well, and as an Ambassador, I've had regular upgrades to the 24 and 25 series Caroline Astor suites from regular rooms, as well as my preferred 02 series grand deluxe. The service is genuinely warm, there is a sophisticated ambience, and it is a near perfect location for my needs. Maybe one day I'll try the SGS, but yet to be convinced, and it would need to be a really good rate.
Apr 1, 2019, 10:38 am
#276
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
I'm not trying to convince anyone of anything. They are different properties. I like the hard product at StR, as well as the views of the Sports Club. At SGS, I like the different restaurants (and better Thai food), the jazz club (Living Room), and the spa. And I find the staff considerably warmer at SGS. The trade-off is dated room decor.
Apr 1, 2019, 8:07 pm
#277
Join Date: Feb 2009
Location: Singapore / Bangkok
Programs: SQ, BA, QR, Marriott Titanium & LT Plat, HH Diamond, Hyatt Globalist, Accor Plat, AmEx Cent
Posts: 444
I'm not trying to convince anyone of anything. They are different properties. I like the hard product at StR, as well as the views of the Sports Club. At SGS, I like the different restaurants (and better Thai food), the jazz club (Living Room), and the spa. And I find the staff considerably warmer at SGS. The trade-off is dated room decor.
Apr 2, 2019, 12:36 am
#278
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 236
Just finished a 1-night stay here (to trigger the double point promo). My first (and maybe last) at this hotel. My thought are as follow.
- not good arrival experience - waited in line for about 5 mins (no other guest before me) before someone came to help. no recognition of elite status at all. no late check-out offered, need to ask for it. they just handed me a sheet of club lounge benefit and a pair of key cards and pointed me to the elevator bank of south tower. that’s it. maybe i should adjust my expectation to match hotel of this size (and also marriott’s way of treating elite customers).
- hotel ground looks nice. they did a good job on renovation.
- no suite upgrade, just a club room on 27th floor near club lounge. didn’t ask or push anything because it’s just me for a short staycation. while the room was nice, it is not as big as other 5-star hotels in Bangkok. it’s cramped actually, also low ceiling. very small bathroom and no bathtub.
- no turndown service provided. (Didn’t need it anyway, just noticed that it was advertised)
- club lounge and staffs were very nice. pretty impressive F&B offering in the evening, just okay for breakfast. a bit crowded in the evening, more relaxing in the morning (as expected). however, quality doesn’t match quantity, ex. cheap meat, cheap wine.
- spotted a LOT of working lady in the hotel, including in the club lounge.
- nothing memeorable with departure experience.
Overall, an OK stay in a good 4-star conference hotel. it’s quite cheap and you’ll get what you pay for. However it’s just not my preference.
Next staycation in Bangkok, i’ll stick with legacy SPG options like the athenee (same owner of this hotel but in a different league above) or SGS.
- not good arrival experience - waited in line for about 5 mins (no other guest before me) before someone came to help. no recognition of elite status at all. no late check-out offered, need to ask for it. they just handed me a sheet of club lounge benefit and a pair of key cards and pointed me to the elevator bank of south tower. that’s it. maybe i should adjust my expectation to match hotel of this size (and also marriott’s way of treating elite customers).
- hotel ground looks nice. they did a good job on renovation.
- no suite upgrade, just a club room on 27th floor near club lounge. didn’t ask or push anything because it’s just me for a short staycation. while the room was nice, it is not as big as other 5-star hotels in Bangkok. it’s cramped actually, also low ceiling. very small bathroom and no bathtub.
- no turndown service provided. (Didn’t need it anyway, just noticed that it was advertised)
- club lounge and staffs were very nice. pretty impressive F&B offering in the evening, just okay for breakfast. a bit crowded in the evening, more relaxing in the morning (as expected). however, quality doesn’t match quantity, ex. cheap meat, cheap wine.
- spotted a LOT of working lady in the hotel, including in the club lounge.
- nothing memeorable with departure experience.
Overall, an OK stay in a good 4-star conference hotel. it’s quite cheap and you’ll get what you pay for. However it’s just not my preference.
Next staycation in Bangkok, i’ll stick with legacy SPG options like the athenee (same owner of this hotel but in a different league above) or SGS.
I am always recognised as an elite even when checking in at the front desk area. I sometimes do need to wait a while but that's because there r other people also checking in.
Always had gotten a suite upgrade here so far.
Apr 2, 2019, 2:13 am
#279
Join Date: Nov 2018
Programs: Cathay Pacific DM, Krisflyer PPS, Marriott Titanium
Posts: 7
Just finished a 1-night stay here (to trigger the double point promo). My first (and maybe last) at this hotel. My thought are as follow.
- not good arrival experience - waited in line for about 5 mins (no other guest before me) before someone came to help. no recognition of elite status at all. no late check-out offered, need to ask for it. they just handed me a sheet of club lounge benefit and a pair of key cards and pointed me to the elevator bank of south tower. that’s it. maybe i should adjust my expectation to match hotel of this size (and also marriott’s way of treating elite customers).
- hotel ground looks nice. they did a good job on renovation.
- no suite upgrade, just a club room on 27th floor near club lounge. didn’t ask or push anything because it’s just me for a short staycation. while the room was nice, it is not as big as other 5-star hotels in Bangkok. it’s cramped actually, also low ceiling. very small bathroom and no bathtub.
- no turndown service provided. (Didn’t need it anyway, just noticed that it was advertised)
- club lounge and staffs were very nice. pretty impressive F&B offering in the evening, just okay for breakfast. a bit crowded in the evening, more relaxing in the morning (as expected). however, quality doesn’t match quantity, ex. cheap meat, cheap wine.
- spotted a LOT of working lady in the hotel, including in the club lounge.
- nothing memeorable with departure experience.
Overall, an OK stay in a good 4-star conference hotel. it’s quite cheap and you’ll get what you pay for. However it’s just not my preference.
Next staycation in Bangkok, i’ll stick with legacy SPG options like the athenee (same owner of this hotel but in a different league above) or SGS.
- not good arrival experience - waited in line for about 5 mins (no other guest before me) before someone came to help. no recognition of elite status at all. no late check-out offered, need to ask for it. they just handed me a sheet of club lounge benefit and a pair of key cards and pointed me to the elevator bank of south tower. that’s it. maybe i should adjust my expectation to match hotel of this size (and also marriott’s way of treating elite customers).
- hotel ground looks nice. they did a good job on renovation.
- no suite upgrade, just a club room on 27th floor near club lounge. didn’t ask or push anything because it’s just me for a short staycation. while the room was nice, it is not as big as other 5-star hotels in Bangkok. it’s cramped actually, also low ceiling. very small bathroom and no bathtub.
- no turndown service provided. (Didn’t need it anyway, just noticed that it was advertised)
- club lounge and staffs were very nice. pretty impressive F&B offering in the evening, just okay for breakfast. a bit crowded in the evening, more relaxing in the morning (as expected). however, quality doesn’t match quantity, ex. cheap meat, cheap wine.
- spotted a LOT of working lady in the hotel, including in the club lounge.
- nothing memeorable with departure experience.
Overall, an OK stay in a good 4-star conference hotel. it’s quite cheap and you’ll get what you pay for. However it’s just not my preference.
Next staycation in Bangkok, i’ll stick with legacy SPG options like the athenee (same owner of this hotel but in a different league above) or SGS.
Wonder whether the hotel also looks at something other than elite status like perhaps the rate at which you had booked (pre-paid vs member rate?) in deciding whether to provide suite upgrades.
Apr 2, 2019, 3:07 am
#280
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 236
Similar experience to the above but I see that other elite members get vastly different treatment (i.e suite upgrade etc etc).
Wonder whether the hotel also looks at something other than elite status like perhaps the rate at which you had booked (pre-paid vs member rate?) in deciding whether to provide suite upgrades.
Wonder whether the hotel also looks at something other than elite status like perhaps the rate at which you had booked (pre-paid vs member rate?) in deciding whether to provide suite upgrades.
All my rate are LNF.
Apr 2, 2019, 8:28 am
#281
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Apr 2, 2019, 11:52 am
#284
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Apr 4, 2019, 8:49 am
#285
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,835
Maybe I am getting my facts mixed up, but I thought Le Meridien was the same owner as Athenee, not MM. Or is it same owner for all 3?