Residence Inn Maui Wailea [Master Thread]
#31
Join Date: Nov 2011
Posts: 1,731
#32
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
My recent stay with mouse
I had a 2 night stay here recently (using points) and during my last night, a mouse run across the kitchen floor. I took the picture below and I also have a video after it came back out for the 3rd time. I called the FD to inform them of the mouse. It was past midnight and my mother was asleep when this happened. I did not take the offer for a room change because my mom would not have slept the rest of the night if she knows mouse are running around guest rooms. I asked for a trap (2nd pic) hoping it would trap it as the mouse was actively going into the kitchen. I myself had to try to sleep knowing this thing was still running around.
The next day, they took the trap but it did not trap the mouse. The FD manager comped my 1 night parking fee and gave the excuse that the nearby construction increased the chances of mouse in room
I was too tired to respond due to lack of sleep and I had a flight to catch. Looking back, I should have asked for the return of 1 night points.
I will try to post the vid as I can't figure out how to do it yet.
The next day, they took the trap but it did not trap the mouse. The FD manager comped my 1 night parking fee and gave the excuse that the nearby construction increased the chances of mouse in room
I was too tired to respond due to lack of sleep and I had a flight to catch. Looking back, I should have asked for the return of 1 night points.
I will try to post the vid as I can't figure out how to do it yet.
Last edited by hotelfanatic; Nov 1, 2017 at 9:39 pm
#33
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Mouse surprises notwithstanding, we have a stay booked here for Spring Break 2019 using a 7 night travel package cert. As a Platinum, any experiences with upgrades to 2BR suites? My teens will be much more pleasant if we have more room. Thanks.
#34
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
There's a Costco on each of the islands of Maui, Hawaii, and Kauai and they all sell beer, wine, and spirits. There are 4 Costco stores on Oahu but I've never been to any of them). Their booze prices are good compared to local stores (not as good as mainland Costco, but definitely better than local).
Note the tip that some employees may not be aware of this under item number one:
https://thekrazycouponlady.com/tips/...t-a-membership
#36
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Had a very nice 5 night stay with Family. Used points. As PP, upgrade to high floor, ocean view, 1 Bedroom suite.
My wife was very satisfied that we chose this hotel since it was very kid friendly, not too big, pool chairs always available, even free cabanas.
Having the 1 bedroom suite made a huge difference.
Housekeeping did a great job, washing dishes and also vacuuming sand.
Even though I had a rental car, we walked to beach 1 day, the other days we took shuttle which was fast and convenient.
You simply can't compare an ocean front resort like the Andaz or Four Seasons to this hotel, but overall it is a very nice property, and I saved a lot of $ by not paying for resort fees and breakfast buffet. I was also able to stock up my fridge with beer and drinks . We used the grills and cooked many meals in the kitchenette.
OT - We saw construction in front of hotel, I was told it is rumored to be an Adults Only Autograph collection hotel. Not sure how tall it will be, may block the hotel's ocean view.
My wife was very satisfied that we chose this hotel since it was very kid friendly, not too big, pool chairs always available, even free cabanas.
Having the 1 bedroom suite made a huge difference.
Housekeeping did a great job, washing dishes and also vacuuming sand.
Even though I had a rental car, we walked to beach 1 day, the other days we took shuttle which was fast and convenient.
You simply can't compare an ocean front resort like the Andaz or Four Seasons to this hotel, but overall it is a very nice property, and I saved a lot of $ by not paying for resort fees and breakfast buffet. I was also able to stock up my fridge with beer and drinks . We used the grills and cooked many meals in the kitchenette.
OT - We saw construction in front of hotel, I was told it is rumored to be an Adults Only Autograph collection hotel. Not sure how tall it will be, may block the hotel's ocean view.
#38
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
#39
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
But I stayed on points during prime Thanksgiving for 5 nights when hotel was sold out and was upgraded from basic studio garden, to 1 BR, high floor, ocean view. I asked about 2Br and I was told that they are consistently sold out because people actually pay $ for them.
#40
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Obviously depends on your status, length of stay, and inventory.
But I stayed on points during prime Thanksgiving for 5 nights when hotel was sold out and was upgraded from basic studio garden, to 1 BR, high floor, ocean view. I asked about 2Br and I was told that they are consistently sold out because people actually pay $ for them.
But I stayed on points during prime Thanksgiving for 5 nights when hotel was sold out and was upgraded from basic studio garden, to 1 BR, high floor, ocean view. I asked about 2Br and I was told that they are consistently sold out because people actually pay $ for them.
#41
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,712
It's the same reason McDonald's or Starbucks franchises can survive in close proximity to far superior local burger and coffee places--with the chains, people know what they're going to get.
#42
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
My guess is surety, that is, knowing what you're going to get with a Residence Inn (and having a reasonable expectation that if there are problems, someone on site will be empowered and motivated to correct them). When renting a condo, either directly from an owner or via AirBNB, one is taking a risk. Some people don't want to take that risk, especially when flying a large family all the way to Maui for what is supposed to be a special trip.
It's the same reason McDonald's or Starbucks franchises can survive in close proximity to far superior local burger and coffee places--with the chains, people know what they're going to get.
It's the same reason McDonald's or Starbucks franchises can survive in close proximity to far superior local burger and coffee places--with the chains, people know what they're going to get.
David
#43
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,944
Thanks for the info. I can't understand why someone would pay $900+ for a 2BR suite at this hotel instead of $4-500 (or less) for a 2BR condo on the beach. Makes no sense to me. We can make do with a 2 queen 1 BR suite or studio as one of our teens will be fine camping on the sofa bed, but the other one is more of a princess . Will email the GM in advance as that has paid dividends at other properties for me.
#44
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
During my stay I met some military guys, also a government contractor staying long term. I guess the US government is more likely to pay for a RI than the Andaz or Wailea. I would also guess insurance claims?
The hotel likes to have the guaranteed long term income, even if it is discounted, than giving it away to dykwia for free.
#45
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
The answer is very simple, highly discounted extended stays.
During my stay I met some military guys, also a government contractor staying long term. I guess the US government is more likely to pay for a RI than the Andaz or Wailea. I would also guess insurance claims?
The hotel likes to have the guaranteed long term income, even if it is discounted, than giving it away to dykwia for free.
During my stay I met some military guys, also a government contractor staying long term. I guess the US government is more likely to pay for a RI than the Andaz or Wailea. I would also guess insurance claims?
The hotel likes to have the guaranteed long term income, even if it is discounted, than giving it away to dykwia for free.