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The Ritz Carlton Hong Kong [Master Thread]

The Ritz Carlton Hong Kong [Master Thread]

Old Nov 3, 18, 5:23 pm
  #46  
 
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Is there a contact email available for this property? I have a stay the beginning of December and did not get any information through my confirmation.
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Old Nov 5, 18, 11:27 am
  #47  
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Any more data points on how this hotel is treating the new rule that Plat Premier Elites are, in theory, eligible for upgrades to R-C Suites? (I know no one gets an upgrade to club access, but it appears you can book a suite without club access at this hotel so presumably the same could be done as an upgrade.)

I'm debating between the R-C and the JW ... which are obviously in different leagues quality and price-wise, so really it's a question of whether R-C is worth the extra cost, possibly including the extra cost of buying up to club level access at the R-C. But if there was a decent chance of an R-C suite upgrade that could weigh in favor of the extra cost.
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Old Nov 9, 18, 10:43 pm
  #48  
 
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I'm booked on points and was offered a club room for an additional 2100 HKD per night. Seems a bit much...
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Old Nov 9, 18, 11:37 pm
  #49  
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Originally Posted by bgriff View Post
Any more data points on how this hotel is treating the new rule that Plat Premier Elites are, in theory, eligible for upgrades to R-C Suites? (I know no one gets an upgrade to club access, but it appears you can book a suite without club access at this hotel so presumably the same could be done as an upgrade.)

I'm debating between the R-C and the JW ... which are obviously in different leagues quality and price-wise, so really it's a question of whether R-C is worth the extra cost, possibly including the extra cost of buying up to club level access at the R-C. But if there was a decent chance of an R-C suite upgrade that could weigh in favor of the extra cost.
If location is important to you, the JW wins hands' down.
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Old Nov 10, 18, 1:09 am
  #50  
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Originally Posted by emofeng View Post
I'm booked on points and was offered a club room for an additional 2100 HKD per night. Seems a bit much...
That doesn't sound right. I was offered club upgrade (on a paid rate) last year for $1400 HKD for one, $1900 for two.

IMO it's only worth it if you're planning on doing lots of drinking.
Originally Posted by moondog View Post
If location is important to you, the JW wins hands' down.
So true.
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Old Nov 10, 18, 1:48 pm
  #51  
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Originally Posted by moondog View Post
If location is important to you, the JW wins hands' down.
I've stayed at the W a few times so know the location well and don't mind the location of it and the R-C. I can see how it's not ideal, but for our planned activities on this trip it will work well enough, and it's a short trip so the R-C's easy access to the Airport Express is a bigger part of the overall value proposition than it would be on a longer stay. (And since I've done it before I know my way from the MTR through Elements to the R-C, which is itself a bit of a trick the first time you do it.)

BTW, on the other topic of discussion, for a January 2019 stay I was also offered HK$2100/night for the club upgrade on either a points or base cash booking, which is about the same as the price difference between a base room and a club room for the same dates. I considered it, but ultimately decided against since I'm booking through Virtuoso so will have breakfast included anyway, the Virtuoso $100 credit will also cover some drinks or another meal at the hotel, and we'll be planning to go out for most of the meals anyway so club access would mostly be wasted.
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Old Nov 14, 18, 8:11 am
  #52  
 
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The club upgrade, 1500HKD for one, 2100HKD for two, is the new norm.
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Old Nov 21, 18, 9:50 pm
  #53  
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many prefer 3rd best room - because of largest corner window (4)
ritzcarlton.com/en/hotels/china/hong-kong/rooms-suites/grand-victoria-harbour-room

vs lowest suite category (20)
ritzcarlton.com/en/hotels/china/hong-kong/rooms-suites/deluxe-suite

and 2nd lowest suite category (20)
ritzcarlton.com/en/hotels/china/hong-kong/rooms-suites/deluxe-victoria-harbour-suite

because latter photo shows entire window, crop is to imply window is bigger, it is not

do they allow club on any room now?

Last edited by Kagehitokiri; Nov 22, 18 at 2:08 pm
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Old Jan 13, 19, 5:48 pm
  #54  
 
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Anyone have experience with the Deluxe Victoria Harbour Suite here? Booked into it for New Years; hoping it's worthwhile.

Last edited by nexusCFX; Jan 13, 19 at 7:27 pm
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Old Jan 21, 19, 9:50 am
  #55  
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Data point on my stay as a Plat Premier (soon to be Titanium I guess) booking through Virtuoso: the hotel upgraded me to a harbour-facing Deluxe suite without any prompting from me, which was a very nice surprise. I think it was not truly the "Victoria Harbour suite" which looks like faces to the southeast, with the best view of much of the island and the TST/central Kowloon area, but we still had a nice southwest corner view with a full view of Central as well as the western part of the island and out toward the water and some of the islands to the west. The third picture on this page was the view we had, although that picture doesn't show the full view of Central if you looked over to the left from the angle they show.

Suite was not huge but then it is HKG. Small living room area with big desk, chair, and small day bed/couch thing. Nice bathroom including Japanese-style toilet. Lots of free bottles of water provided at each housekeeping service.

No club upgrade offered however -- I wasn't expecting it, just a data point. (Oddly the Marriott app did show my room type as being a club suite after I checked in, but probably just a glitch.)

Virtuoso benefits were honored as expected. Used the US$100 credit off a very good deep tissue massage in the spa. Restaurant breakfast was good but not outstanding by Asian 5-star hotel standards (quality was a little hit or miss on some items; both by quality and quantity the St. Regis BKK breakfast was much better). I would be happy with it if it were included for elites, which of course it isn't. If I stayed here again I probably wouldn't make a priority of getting breakfast included, if there were better value options without it. There is a Starbucks in the Elements mall downstairs where one could get a simple cheap breakfast, as well as some other options like Le Pain Quotidien and a Whole Foods/Waitrose-ish grocery store.

We were also offered coupons, I think because of Marriott elite status, for HK$250 off an 80-minute spa treatment and a free drink at Ozone. 2 of each coupon (1 per person). Spa coupon was stackable with Virtuoso credit since the former came off the bill at the time of service and the latter came off the room bill at check-out. Ozone free drinks were valid for any of their standard list of specialty cocktails which retail for HK$195, so a decent value; also valid for standard wines, beers, and soft drinks which are cheaper I believe. I had been to Ozone before but it's always worth a visit, and I was pleasantly surprised to discover that hotel guests (regardless of elite status) get some nice priority treatment there: priority entry access and access to reserved good seats along the windows.

One other little thing: I was very impressed to see that the hotel offers Apple AirPlay on the TV, which is a handy way to watch your own content on a bigger screen. Unfortunately it was only offered on the living room TV in our room, not the bedroom TV, and the living room is small without many terribly comfortable places to lounge, so it was of limited use. But I like the idea.


Overall glad to have stayed here and checked "highest hotel in the world" off my to-do list. Wouldn't necessarily make a priority to go back depending on the prices of other options, and especially given that breakfast would be included as an elite at the other HKG properties.
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Old Jan 29, 19, 9:34 pm
  #56  
 
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Good layover hotel?

Is this a good layover hotel? Arrive HKG from the US 7pm on a Saturday in Feb. Depart HKG the next day at 4:05. We will have access to the CX lounges when we head back to the airport.
I guess I'm looking to:
- minimize travel time to and from. Open to airport express or car.
- have a relaxing enjoyable stay
- easily be able to get out and walk around before heading back to the airport to start to work on jet lag. So either in a good location or be able to easily get to a good location.
- Family of 5 and 1 of us has never been to HK
- I'd like to get some good old street food or similar.

How's the RC compare to other Kowloon and HK Hotels?
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Old Jan 29, 19, 9:52 pm
  #57  
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Originally Posted by Braswch View Post
Is this a good layover hotel? Arrive HKG from the US 7pm on a Saturday in Feb. Depart HKG the next day at 4:05. We will have access to the CX lounges when we head back to the airport.
I guess I'm looking to:
- minimize travel time to and from. Open to airport express or car.
- have a relaxing enjoyable stay
- easily be able to get out and walk around before heading back to the airport to start to work on jet lag. So either in a good location or be able to easily get to a good location.
- Family of 5 and 1 of us has never been to HK
- I'd like to get some good old street food or similar.

How's the RC compare to other Kowloon and HK Hotels?
RC is very convenient to the Airport Express train, a short walk through a shopping mall / office building complex. So about as easy as you could ask for to/from airport. And very comfortable, as you would expect.

It’s not so good for getting out into “the real Hong Kong” which most likely requires taking the subway or a cab elsewhere (or a long and somewhat confusing walk through the shopping mall and the high-speed rail station next door before you ever get outside). There is nothing street food-esque in the immediate vicinity of the RC.

HK/Kowloon hotels will offer better walking around but are all somewhat harder to get to/from airport, at least by public transit. The Airport Express does run free shuttle buses to/from Kowloon and HK stations to major hotels if you wanted to look at that option. Or just get cars from the airport.

W is also right next door to Ritz if that’s of any interest for better elite treatment and/or lower price. It’s very much an above average quality W, though then the RC has bragging rights as highest hotel in the world.
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Old Jan 29, 19, 9:52 pm
  #58  
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Think of the RC and W as being on top of an airport express station and not really in Kowloon. Regardless of the weather, you can walk through the shopping mall, but there isn't much of interest in the neighborhood. It's a great hotel with good views (check the top bar/pool deck) and might be about as much as you can do between flights, but don't expect to walk outside and find interesting and unique Hong Kong experiences. For that, a better choice would be a hotel near the airport express train station in Central.

You can ask for RC hotel bell staff to meet you at the airport express station and escort you to the hotel, taking care of the baggage, and similarly to take your bags to the airport express train station upon departure. [BTW, you can also check in and drop bags early on your day of departure at the Kowloon airport express station for most airlines.]

Both the RC and W can be viewed extremely good airport hotels.
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Old Jan 29, 19, 10:07 pm
  #59  
 
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Thanks, Given walking needed on both ends etc which is faster? Airport Express or taking a car?

Maybe I'll consider FS near the stop in Central as well.
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Old Jan 29, 19, 10:16 pm
  #60  
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Originally Posted by Braswch View Post
- easily be able to get out and walk around before heading back to the airport to start to work on jet lag. So either in a good location or be able to easily get to a good location.
No, not at all. Terrible choice if this is important to you.

And the walk from Airport Express station in Elements Mall takes about as long as a taxi would take from Hong Kong Station to the JW or Conrad.
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