May 18, 2018, 7:24 am
Last edit by: SkiAdcock
Hat tip to joeags for this information:
More About Special Rates
AAA/CAA
Save on hotel rooms at 3,800+ Marriott brand hotels worldwide
Earn Marriott Rewards points in addition to discount
ID required at check-in (American, Canadian Automobile Association or any non-USA Automobile Club Affiliate)
Subject to availability at individual hotels
More About Special Rates
AAA/CAA
Save on hotel rooms at 3,800+ Marriott brand hotels worldwide
Earn Marriott Rewards points in addition to discount
ID required at check-in (American, Canadian Automobile Association or any non-USA Automobile Club Affiliate)
Subject to availability at individual hotels
Be prepared to show proof of AAA membership
Jul 30, 2018, 12:48 pm
#466
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,555
I'm perfectly happy providing my AAA # to Marriott, but I want to do it once and have them store it.
As it currently stands, I'm much more likely to book a Hilton or a Starwood if I'm using the desktop browser. (I know Marriott is happy to have me book a Starwood.) Only if I have a pressing need to book the heritage-Marriott property do I pull out my phone and book the AAA via mobile.
I'm always happy to show the card at the front desk, even though no one has asked me for it at a Marriott in years. If this is such a high priority for Marriott, why won't they at least store my number? Otherwise, they have to be losing stays from AAA members going to Hilton.
As it currently stands, I'm much more likely to book a Hilton or a Starwood if I'm using the desktop browser. (I know Marriott is happy to have me book a Starwood.) Only if I have a pressing need to book the heritage-Marriott property do I pull out my phone and book the AAA via mobile.
I'm always happy to show the card at the front desk, even though no one has asked me for it at a Marriott in years. If this is such a high priority for Marriott, why won't they at least store my number? Otherwise, they have to be losing stays from AAA members going to Hilton.
Jul 30, 2018, 2:21 pm
#467
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I'm perfectly happy providing my AAA # to Marriott, but I want to do it once and have them store it.
As it currently stands, I'm much more likely to book a Hilton or a Starwood if I'm using the desktop browser. (I know Marriott is happy to have me book a Starwood.) Only if I have a pressing need to book the heritage-Marriott property do I pull out my phone and book the AAA via mobile.
I'm always happy to show the card at the front desk, even though no one has asked me for it at a Marriott in years. If this is such a high priority for Marriott, why won't they at least store my number? Otherwise, they have to be losing stays from AAA members going to Hilton.
As it currently stands, I'm much more likely to book a Hilton or a Starwood if I'm using the desktop browser. (I know Marriott is happy to have me book a Starwood.) Only if I have a pressing need to book the heritage-Marriott property do I pull out my phone and book the AAA via mobile.
I'm always happy to show the card at the front desk, even though no one has asked me for it at a Marriott in years. If this is such a high priority for Marriott, why won't they at least store my number? Otherwise, they have to be losing stays from AAA members going to Hilton.
Has anyone tried just the club code like Hilton allow(ed)? 430 was the number I always used there (not my club).
Jan 9, 2019, 4:39 pm
#468
Join Date: Mar 2015
Posts: 28
Question for those of us in Europe - now that Marriott has introduced the need for you to input you AAA card number at the time of booking, how can those of us with affiliated cards, for example ARC Europe cards such as from AA membership in the UK book these rates. Perhaps unsurprisingly my UK AA membership number is not accepted. I recall that SPG used to detail that Automobile Association (including AUTO CLUB, CAA and ARC Europe) members receive a discounted rate. Thanks in advance for any insights!
Jan 9, 2019, 4:42 pm
#469
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
Question for those of us in Europe - now that Marriott has introduced the need for you to input you AAA card number at the time of booking, how can those of us with affiliated cards, for example ARC Europe cards such as from AA membership in the UK book these rates. Perhaps unsurprisingly my UK AA membership number is not accepted. I recall that SPG used to detail that Automobile Association (including AUTO CLUB, CAA and ARC Europe) members receive a discounted rate. Thanks in advance for any insights!
Have you looked at the detailed rules for the rate? If it's valid for other international auto clubs and not just AAA, this should be stated. Otherwise one should assume that an AAA rate is only for AAA members.
Jan 10, 2019, 9:07 am
#470
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Question for those of us in Europe - now that Marriott has introduced the need for you to input you AAA card number at the time of booking, how can those of us with affiliated cards, for example ARC Europe cards such as from AA membership in the UK book these rates. Perhaps unsurprisingly my UK AA membership number is not accepted. I recall that SPG used to detail that Automobile Association (including AUTO CLUB, CAA and ARC Europe) members receive a discounted rate. Thanks in advance for any insights!
Jun 17, 2019, 9:47 am
#471
Join Date: Jul 2003
Location: ASHBURN,VA,USA
Programs: UA 1K3MM, Marriott Lifetime Titanium , Hertz PC
Posts: 405
asking for AAA membership number at booking ......
I thought I was going crazy ... but apparently this is still happening in 2019 ... and like you pinniped if this is that important to them then they should have it stored in our profiles ... .. and stop RANDOMLY asking me for it .... (several times over the past few months but not all the time )
I just complained to Marriott again about this ... but right now "marriott.com does not require AAA membership to be provided to book an AAA rate " ...
I guess this just add to the "consistently inconsistent" nature of the experience of booking AAA on marriott.com.
I just complained to Marriott again about this ... but right now "marriott.com does not require AAA membership to be provided to book an AAA rate " ...
I guess this just add to the "consistently inconsistent" nature of the experience of booking AAA on marriott.com.
I'm perfectly happy providing my AAA # to Marriott, but I want to do it once and have them store it.
As it currently stands, I'm much more likely to book a Hilton or a Starwood if I'm using the desktop browser. (I know Marriott is happy to have me book a Starwood.) Only if I have a pressing need to book the heritage-Marriott property do I pull out my phone and book the AAA via mobile.
I'm always happy to show the card at the front desk, even though no one has asked me for it at a Marriott in years. If this is such a high priority for Marriott, why won't they at least store my number? Otherwise, they have to be losing stays from AAA members going to Hilton.
As it currently stands, I'm much more likely to book a Hilton or a Starwood if I'm using the desktop browser. (I know Marriott is happy to have me book a Starwood.) Only if I have a pressing need to book the heritage-Marriott property do I pull out my phone and book the AAA via mobile.
I'm always happy to show the card at the front desk, even though no one has asked me for it at a Marriott in years. If this is such a high priority for Marriott, why won't they at least store my number? Otherwise, they have to be losing stays from AAA members going to Hilton.
Jun 17, 2019, 12:27 pm
#472
Join Date: Aug 2018
Location: NC
Programs: AA, Marriott/SPG, AMEX
Posts: 272
Just skimmed through this thread so I thought I could provide some info that may be helpful.
1- AAA must be renewed yearly
2-I book AAA rates frequently and am only asked for my # about 20% of the time and it seems to be by properties that may have had guests say they had AAA when they didn't. In my experience these tend to be properties that may have groups booking that don't have a group rate or the AAA rate is cheaper, ie, youth sport leagues, etc.
3-Put the AAA app on your phone, no need to carry a card and it always shows if you are currently a member.
4-Do you really want Marriott to store more of your personal info?
1- AAA must be renewed yearly
2-I book AAA rates frequently and am only asked for my # about 20% of the time and it seems to be by properties that may have had guests say they had AAA when they didn't. In my experience these tend to be properties that may have groups booking that don't have a group rate or the AAA rate is cheaper, ie, youth sport leagues, etc.
3-Put the AAA app on your phone, no need to carry a card and it always shows if you are currently a member.
4-Do you really want Marriott to store more of your personal info?
Jun 17, 2019, 12:29 pm
#473
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
My AAA club is happy to send me a PDF of my card by email. (They also send copies of my insurance card this way, so that I have the information on my phone and computer.)
Jun 17, 2019, 2:25 pm
#474
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Just skimmed through this thread so I thought I could provide some info that may be helpful.
1- AAA must be renewed yearly
2-I book AAA rates frequently and am only asked for my # about 20% of the time and it seems to be by properties that may have had guests say they had AAA when they didn't. In my experience these tend to be properties that may have groups booking that don't have a group rate or the AAA rate is cheaper, ie, youth sport leagues, etc.
3-Put the AAA app on your phone, no need to carry a card and it always shows if you are currently a member.
4-Do you really want Marriott to store more of your personal info?
1- AAA must be renewed yearly
2-I book AAA rates frequently and am only asked for my # about 20% of the time and it seems to be by properties that may have had guests say they had AAA when they didn't. In my experience these tend to be properties that may have groups booking that don't have a group rate or the AAA rate is cheaper, ie, youth sport leagues, etc.
3-Put the AAA app on your phone, no need to carry a card and it always shows if you are currently a member.
4-Do you really want Marriott to store more of your personal info?
In almost 20 years of stays at SPG and (since merger) Marriott I have been asked for my AAA card exactly once and that was one of my very first Starwood stays. (We have over 40 years membership 😮
Jun 17, 2019, 2:33 pm
#475
Join Date: Aug 2018
Location: NC
Programs: AA, Marriott/SPG, AMEX
Posts: 272
I've yet to be asked at a property (I should have made this clear) I've been asked for my member# during the booking process online through marriott.com.
Last edited by hipquest; Jun 17, 2019 at 2:33 pm Reason: spelling
Jun 17, 2019, 2:39 pm
#476
Join Date: May 2016
Location: ATL
Programs: DL GM, Marriott Titanium
Posts: 1,240
I've been asked for my AAA member # online at marriott.com when booking several times. (I suspect that your number might be stored in a cookie or something, so if you delete your cookies, the website will likely prompt you to enter it again). At a property, I've only been asked to show proof of my AAA membership once (Crystal Gateway Marriott in Arlington, though I've stayed there several times and only have been asked once, I think during my third stay. The last few times I've stayed there they did send a personalized platinum welcome email before the stay, mentioning that they might ask for proof of AAA membership, so I wasn't surprised when one of the front desk people asked).
Jun 17, 2019, 7:08 pm
#477
formerly leemaj
Join Date: Jul 2004
Location: California
Programs: Bonvoy Titanium and LTP, Hyatt Globalist, UA Gold, SW Companion Pass
Posts: 217
I have been asked once (Rennaissance Il Ciocco in Tuscany), but I always get asked to put my member number in online in order to book
Oct 11, 2019, 10:54 pm
#480
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369