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Post Your Experiences: Late Check-Out for Elites (Starting 5/16/16)

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Post Your Experiences: Late Check-Out for Elites (Starting 5/16/16)

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Old Jun 27, 2021, 12:26 pm
  #931  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by Orange County Commuter
I also not offered any recognition or amenities on check in... I’m going to wait till tomorrow and actually reach out to the general manager about Ms
Personality
Go see her at the FD and claim your $50 guest compensation for failure to provide the elite welcome gift. Then you will have more to discuss with the GM.
Tanic is offline  
Old Jul 27, 2021, 7:42 am
  #932  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,517
Springhill Panama City Beach.

Asked on the day prior to checkout, they wouldn't go any later than 1 pm.

I've had just 4 late checkout requests since the merger (at 3 hotels), but only 1 of the 4 has been granted easily. One other I got after a long fight, and no luck on the other 2.
swag is offline  
Old Jul 27, 2021, 8:41 am
  #933  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,001
If the property is a "Resort" (or Convention hotel), we are not entitled to 16:00 checkout.

Otherwise, if I were Platinum Elite or above and not needing to leave the room, I would just stay there anyway.
SPN Lifer is offline  
Old Jul 27, 2021, 8:45 am
  #934  
 
Join Date: Mar 2021
Programs: Marriott Ambassador - Delta Diamond - United Silver - Frontier 100k - Sixt Plat
Posts: 581
Two recent stays

Marriott Durham - Honored 4PM Check-out upon mobile check-in didn't have to request/ask

Fairfield Ft. Lauderdale - Honored 4PM but had to be reminded/asked at day of check out.
cubeman is offline  
Old Jul 27, 2021, 10:01 am
  #935  
 
Join Date: Jul 2009
Posts: 612
Courtyard Oshawa (Ontario, Canada) - Had to remind at check-in but otherwise no issues
illico is offline  


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