Starwood Lurker is Out of Office
May 12, 2004, 9:17 am
#62
Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson
Posts: 5,946
Originally Posted by gleff
Thanks for the update, Dave. If you speak to William, please give him our best. ^
May 17, 2004, 12:33 pm
#64
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Wow-- I've been so busy myself (and away from this forum) that I missed the fact that Lurker was away.
He is one of the very best things about *wood and I wish him all the best.
He is one of the very best things about *wood and I wish him all the best.
Jul 27, 2004, 5:00 pm
#65
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I'm headed down to San Antonio, and The Westin Riverwalk in particular, tomorrow. I'll be back in the office late on Thursday around 4:30 PM for about four hours.
If you have sent me something to work on and I haven't contacted you with the final resolution, I'm still working on it.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
If you have sent me something to work on and I haven't contacted you with the final resolution, I'm still working on it.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jul 27, 2004, 7:37 pm
#68
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by gnedge
Wonder if William has to beg for an upgrade like the rest of us? 
But, then, I never ask for one.They are generous to a fault. ^
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jul 29, 2004, 4:26 pm
#70
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by ConsultantFlyer
Is there a special "Lurker" amenity on check-in? 
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jul 29, 2004, 7:06 pm
#71
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,701
Originally Posted by Starwood Lurker
On special occasions like our anniversary, they've been known to leave a split of wine, a cheese & cracker tray, or chocolate covered strawberries. But, I've never asked for that either.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Hope I'm not prying William but inquiring minds want to know. When you check in to a *wood do they:
1. Always know you work for *wood?
2. For the ones that DO know you work for *wood, do they know you're the famous Lurker of Flyertalk?
If you can't (or don't want) to answer, just ignore. Just curious. Glad to see that they treat you as well as they treat us.
Jul 29, 2004, 7:33 pm
#72
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by fireworksboy
At the risk of plagiarizing one of my favorite Mel Brooks lines....It's good to be the Lurker.
Hope I'm not prying William but inquiring minds want to know. When you check in to a *wood do they:
1. Always know you work for *wood?
2. For the ones that DO know you work for *wood, do they know you're the famous Lurker of Flyertalk?
If you can't (or don't want) to answer, just ignore. Just curious. Glad to see that they treat you as well as they treat us.
Hope I'm not prying William but inquiring minds want to know. When you check in to a *wood do they:
1. Always know you work for *wood?
2. For the ones that DO know you work for *wood, do they know you're the famous Lurker of Flyertalk?
If you can't (or don't want) to answer, just ignore. Just curious. Glad to see that they treat you as well as they treat us.
Of the other properties I've stayed at, I'm not sure if they really care or not other than the fact that I am a guest for however long that may be. They know I work for Starwood because I give them the letter of introduction at check-in. Being the Starwood Lurker rarely comes up as a part of the check-in process because I use my title - Customer Service Coordinator -and, like I said, I don't usually say anything about it myself. After all, just getting to stay in a really nice hotel at a terrific rate and half-off food & beverage is a pretty nice benefit in and of itself.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sep 2, 2004, 6:27 pm
#73
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Labor Day Weekend
I'm leaving tonight for the Labor Day weekend. Not traveling, thank God.
I'll be back around noon next Tuesday. Be kind to us and to yourself over the holiday weekend.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
I'll be back around noon next Tuesday. Be kind to us and to yourself over the holiday weekend.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sep 2, 2004, 6:44 pm
#74
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
But I got just got shorted 16 whole Starpoints and I'm furious and I demand that you be at my beck-and-call to sort through this atrocity and stroke my bruised ego!
Besides...you got it all wrong! You're supposed to work over Labor Day weekend. That's why it's called Labor Day!
Or is that when babies are born?
Besides...you got it all wrong! You're supposed to work over Labor Day weekend. That's why it's called Labor Day!
Or is that when babies are born?
