Mar 19, 2016, 3:30 pm
Last edit by: gengar
As per https://www.starwoodhotels.com/tribu...language=en_US :
SLS Las Vegas joined SPG in December 2015, having previously being a Hilton Curio (see this thread in the FT Hilton forum.)
Pre-opening discussion is here.
Opening promotion : Celebrate SLS Las Vegas. Register & pick your card to reveal your offer.
The 289-room LUX Tower, one of the three towers onsite, will undergo a conversion and renovation and reopen as W Las Vegas in September 2016. The W will have its own dedicated entrance, lobby, meeting space, pool and facilities and will be managed by Starwood while the remainder of the SLS will remain under its current management. Discussion here.
Shuttle from the LAS Airport stops at 8PM, and is not free for guests to take as of April 1st, 2016. Call property for updates and more info as they don't have it posted on their website.
The SLS Las Vegas, a Tribute Portfolio Resort will be leaving Marriott on August 17, 2018. Reservations for dates on or after August 17, 2018, will not be eligible for Starwood Preferred Guest membership benefits, award redemption or accrual.
SLS Las Vegas joined SPG in December 2015, having previously being a Hilton Curio (see this thread in the FT Hilton forum.)
Pre-opening discussion is here.
Opening promotion : Celebrate SLS Las Vegas. Register & pick your card to reveal your offer.
The 289-room LUX Tower, one of the three towers onsite, will undergo a conversion and renovation and reopen as W Las Vegas in September 2016. The W will have its own dedicated entrance, lobby, meeting space, pool and facilities and will be managed by Starwood while the remainder of the SLS will remain under its current management. Discussion here.
Shuttle from the LAS Airport stops at 8PM, and is not free for guests to take as of April 1st, 2016. Call property for updates and more info as they don't have it posted on their website.
SLS Las Vegas NV, LEAVING SPG/Marriott Aug 17, 2018 [Master Thread]
Mar 20, 2016, 12:49 pm
#91
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Just to clarify: Platinum members are given two drink vouchers (up to $15 each - tips are extra) that can be used at the Monkey Bar or The Perq upon check-in as the alternative amenity. I don't drink so that's absolutely useless for me and I basically pay the $30 resort fee for nothing.
Mar 20, 2016, 2:35 pm
#92
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
[QUOTE=Eujeanie;26348612]First of all, there is not a casino resort (or not many) that do not charge this useless resort fee, so I'd be interested in "where else" people go to get away from paying it. "
Exactly! ALL of the big strip hotels (as well as most of the off- strip casino/hotels) charge a resort fee. I was charged $28 at the Luxor for basically nothing since there is no WiFi in the rooms. Avoiding this property because they charge a resort fee? Well enjoy your stay at the Four Points or the Element then but forget about staying on the strip- and good luck in finding a room in a decent non-casino hotel for less than $79 (The $49 mid week rate plus the $30 resort fee at the SLS) . Per night.
Do I like these "resort" fees- of course not. But I just think about them as a part of the cost of staying in a hotel and I get over it.
Exactly! ALL of the big strip hotels (as well as most of the off- strip casino/hotels) charge a resort fee. I was charged $28 at the Luxor for basically nothing since there is no WiFi in the rooms. Avoiding this property because they charge a resort fee? Well enjoy your stay at the Four Points or the Element then but forget about staying on the strip- and good luck in finding a room in a decent non-casino hotel for less than $79 (The $49 mid week rate plus the $30 resort fee at the SLS) . Per night.
Do I like these "resort" fees- of course not. But I just think about them as a part of the cost of staying in a hotel and I get over it.
Last edited by bigguyinpasadena; Mar 20, 2016 at 2:49 pm
Mar 20, 2016, 2:43 pm
#93
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
One of the "Amex Offers" is "SLS Las Vegas stay 3 nights $100 Resort Fee Credit" until 6/1/16.
I have it on 3 cards, not SPG though.
I have it on 3 cards, not SPG though.
Mar 20, 2016, 3:44 pm
#94
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
[QUOTE=bigguyinpasadena;26360488]
Not sure if I read it here or somewhere else, but they are all going to start charging for parking, too (I think Mlife will be the first, but I'm sure the others will follow suit. They are making it harder for us to want to come and lose our money! So with the SLS including a shuttle in their resort fee, they might turn out to have an edge!
First of all, there is not a casino resort (or not many) that do not charge this useless resort fee, so I'd be interested in "where else" people go to get away from paying it. "
Exactly! ALL of the big strip hotels (as well as most of the off- strip casino/hotels) charge a resort fee. I was charged $28 at the Luxor for basically nothing since there is no WiFi in the rooms. Avoiding this property because they charge a resort fee? Well enjoy your stay at the Four Points or the Element then but forget about staying on the strip- and good luck in finding a room in a decent non-casino hotel for less than $79 (The $49 mid week rate plus the $30 resort fee at the SLS) . Per night.
Do I like these "resort" fees- of course not. But I just think about them as a part of the cost of staying in a hotel and I get over it.
Exactly! ALL of the big strip hotels (as well as most of the off- strip casino/hotels) charge a resort fee. I was charged $28 at the Luxor for basically nothing since there is no WiFi in the rooms. Avoiding this property because they charge a resort fee? Well enjoy your stay at the Four Points or the Element then but forget about staying on the strip- and good luck in finding a room in a decent non-casino hotel for less than $79 (The $49 mid week rate plus the $30 resort fee at the SLS) . Per night.
Do I like these "resort" fees- of course not. But I just think about them as a part of the cost of staying in a hotel and I get over it.
Mar 21, 2016, 12:58 am
#95
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Mar 21, 2016, 5:34 am
#97
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
i have an amazing $29 brg rate....so the $30 resort fee will actually save me a little money since i won't have to pay for a cab or uber to get to the property & back to the airport....
Mar 21, 2016, 8:17 am
#98
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Yes, you pay the resort fee every night...at almost every Vegas casino hotel.
You know what we got for it at Paris? Let me think...wifi, phone calls, and fitness center access. Mlife properties are just as pathetic, but I think we usually get a newspaper there. We'd joke about going to get our $30 newspaper.
We didn't even use the shuttle at SLS so we didn't "use" any of their stuff, either (wait, water in the room, big deal).
It's a horrible scam that has been going on for a long time now, you just deal with it. You either go to Vegas and pay it, or don't go, or stay in a Hampton Inn nearby.
Or gamble enough that they remove it. Which can cost a LOT more than $30/day.
You know what we got for it at Paris? Let me think...wifi, phone calls, and fitness center access. Mlife properties are just as pathetic, but I think we usually get a newspaper there. We'd joke about going to get our $30 newspaper.
We didn't even use the shuttle at SLS so we didn't "use" any of their stuff, either (wait, water in the room, big deal).
It's a horrible scam that has been going on for a long time now, you just deal with it. You either go to Vegas and pay it, or don't go, or stay in a Hampton Inn nearby.
Or gamble enough that they remove it. Which can cost a LOT more than $30/day.
Mar 21, 2016, 7:26 pm
#99
Join Date: Nov 2006
Programs: Delta, Hyatt-Plat, Priority Club-Plat, Hilton-Gold
Posts: 1,271
The SLS shuttle only runs once an hour, so if you 'just miss it' (like I did), you have to decide whether to wait out the 45-50 minutes for the next shuttle, or take a taxi/uber. I "guilted" myself into waiting for the shuttle since I justified it through the resort fee.
Mar 23, 2016, 4:00 pm
#100
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
How does one's SPG number "disappear" between making the reservation directly on the SPG website and the hotel stay? I never bothered to look at the folio that closely, but now that more than a week has gone by I did the "missing stay" e-mail, and was told my SPG number was not on the reservation, but they did find it.
I now have to send them the folio, etc. What a pain.
What I'm also concerned about is even if they do give me the points (and I hope it's the 3x that was the offer I booked), what about the bonus 500 I got from unveiling the magic door or whatever that promotion was...I thought it would be hooked to my account, but since it isn't, how do I make sure I get those points?
Between the problems with the key, the uncredited credit, and now this, I'm getting a very bad memory of what was a nice stay.
I now have to send them the folio, etc. What a pain.
What I'm also concerned about is even if they do give me the points (and I hope it's the 3x that was the offer I booked), what about the bonus 500 I got from unveiling the magic door or whatever that promotion was...I thought it would be hooked to my account, but since it isn't, how do I make sure I get those points?
Between the problems with the key, the uncredited credit, and now this, I'm getting a very bad memory of what was a nice stay.
Mar 25, 2016, 8:27 am
#102
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
How does one's SPG number "disappear" between making the reservation directly on the SPG website and the hotel stay? I never bothered to look at the folio that closely, but now that more than a week has gone by I did the "missing stay" e-mail, and was told my SPG number was not on the reservation, but they did find it.
I now have to send them the folio, etc. What a pain.
What I'm also concerned about is even if they do give me the points (and I hope it's the 3x that was the offer I booked), what about the bonus 500 I got from unveiling the magic door or whatever that promotion was...I thought it would be hooked to my account, but since it isn't, how do I make sure I get those points?
Between the problems with the key, the uncredited credit, and now this, I'm getting a very bad memory of what was a nice stay.
I now have to send them the folio, etc. What a pain.
What I'm also concerned about is even if they do give me the points (and I hope it's the 3x that was the offer I booked), what about the bonus 500 I got from unveiling the magic door or whatever that promotion was...I thought it would be hooked to my account, but since it isn't, how do I make sure I get those points?
Between the problems with the key, the uncredited credit, and now this, I'm getting a very bad memory of what was a nice stay.
They have been very prompt in looking into this and crediting me with the missing points.
The bad news is they gave me the wrong amount of points. Seems I was not given the 3x offer on the room rate that I booked.
And I'm sure getting my 500 point "unlock your offer" points will be a real problem since my spg number had become separated from my reservation.
William or anyone, what should I do now? I tried sending an e-mail response to the one that told me the points were credited, but it was one of those black hole "you can't respond to this e-mail" situations.
Mar 25, 2016, 8:31 am
#103
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 25, 2016, 8:43 am
#104
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
How about sending us the details to the email address below?
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 25, 2016, 9:06 am
#105
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
I have three rooms booked here for a stay soon. So far I have had my spg number disappear from first ONE reservation then a second one...
Very frustrating and something that has not happened before...
The hotel also sent me a email stating the deposit would be 729$ per night, I raised a complaint about this and got a reply that no sucj amount is debited but no explanation from the hotel why they sent the email!
I hope the stay itself goes better!
Very frustrating and something that has not happened before...
The hotel also sent me a email stating the deposit would be 729$ per night, I raised a complaint about this and got a reply that no sucj amount is debited but no explanation from the hotel why they sent the email!
I hope the stay itself goes better!
