Jan 11, 2015, 7:25 am
Last edit by: margarita girl
Hotel email address: [email protected]
Late Checkout Policy
We are pleased to accommodate late checkouts upon request and subject to availability. Late checkouts between 12pm and 6pm are as follows:
Late Checkout Policy
We are pleased to accommodate late checkouts upon request and subject to availability. Late checkouts between 12pm and 6pm are as follows:
- For Deluxe City View, Premium City View, Premium Twin Tower View and Executive Club Rooms - a charge of 50 MYR per hour applies:
- Westin Suite and One Bedroom Executive Residences - a charge of 100 MYR per hour applies.
- After 6pm, the full room rate applies.
- Fees are subject to tax and service charge.
Westin Kuala Lumpur, Malaysia (Master Thread)
Aug 1, 2010, 4:03 am
#166
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
FYI - there is also a taxi window with fixed prices downstairs (handy if you have luggage) - if you walk past the escalator toward the local city bus stops. I believe the prices are exactly the same as upstairs (not sure if it is open 24 hours)
Oct 25, 2011, 5:13 am
#168
Join Date: Apr 2011
Location: AMS
Programs: FB
Posts: 272
I have stayed at this property and was impressed. 
It wasn't perfect, but the platinum upgrade to a suite with an incredible view from the bathtub made me forget about the few service hiccups.
For an extensive review;
http://www.tripadvisor.com/ShowUserR...ECK_RATES_CONT
It wasn't perfect, but the platinum upgrade to a suite with an incredible view from the bathtub made me forget about the few service hiccups.For an extensive review;
http://www.tripadvisor.com/ShowUserR...ECK_RATES_CONT
Oct 25, 2011, 6:17 am
#169
Join Date: Jan 2008
Location: Sydney, Australia
Programs: HH Diamond, Marriott Titanium/LTG, IHG Platinum
Posts: 1,921
Platinum room upgrades to suites are unlikely at this hotel, even though the last writer reports a suite upgrade success. Upgrades to the Residence Tower (apartments) is off limits though the hotel often will ask if you are willing to pay for the upgrade ~$US50 to a one bedroom apartment.
Apart from that Platinum's have access to the Executive Lounge where you can see parts of the Twin Towers, with most of it now obstructed by the Pavillion Residences (which is on top of the Pavillion Department Shopping Centre). Food choices in the lounge are above average with cocktail hour and breakfast, however Platinum's can also choose to enjoy the buffet breakfast downstairs which is also complimentary.
Location can't be beaten, two upscale department stores literally metres away from the hotel's entrance. Restaurants, bars and everything else you want in the heart of Kuala Lumpur is at your doorstep.
Service levels? Passed in my books but then again I'm not fussy at all.
Apart from that Platinum's have access to the Executive Lounge where you can see parts of the Twin Towers, with most of it now obstructed by the Pavillion Residences (which is on top of the Pavillion Department Shopping Centre). Food choices in the lounge are above average with cocktail hour and breakfast, however Platinum's can also choose to enjoy the buffet breakfast downstairs which is also complimentary.
Location can't be beaten, two upscale department stores literally metres away from the hotel's entrance. Restaurants, bars and everything else you want in the heart of Kuala Lumpur is at your doorstep.
Service levels? Passed in my books but then again I'm not fussy at all.
Oct 25, 2011, 8:55 am
#170
Join Date: May 2009
Location: YVR
Programs: AC-E, SPG-Plat, GP-P, HH-G
Posts: 163
I was at the Westin in July for a few nights and was upgraded to a very large suite. They gave me the option of waiting for a non smoking suite to be cleaned or a smoking room suite immediately. Even though a non smoker, took the smoking suite as we had too much luggage that we wanted to immediately unload in the room (tail end of a three week holiday).
I liked the hotel, especially the location for a first or second time visitor to KL. Did not use the lounge at all (aside from the check in), and the buffet breakfast was quite good.
I liked the hotel, especially the location for a first or second time visitor to KL. Did not use the lounge at all (aside from the check in), and the buffet breakfast was quite good.
Oct 25, 2011, 7:11 pm
#173
Suspended
Join Date: Aug 2004
Programs: TG Plat , AF Lifetime Plat, SPG Plat
Posts: 915
Platinum room upgrades to suites are unlikely at this hotel, even though the last writer reports a suite upgrade success. Upgrades to the Residence Tower (apartments) is off limits though the hotel often will ask if you are willing to pay for the upgrade ~$US50 to a one bedroom apartment.
Service levels? Passed in my books but then again I'm not fussy at all.
Service levels? Passed in my books but then again I'm not fussy at all.
I have received complimentary upgrades to both hotel suites and 1 bedroom residence tower suites on several occasions at this hotel .
Oct 25, 2011, 8:36 pm
#174
Join Date: Nov 2005
Location: Sydney, Australia
Programs: MH Enrich, VS FC, HH Gold, PC, SPG Gold, Marco Polo Gold, Accor Plat
Posts: 1,104
Hi Guys,
Anyone with SPG Gold stayed at this hotel before and what upgrades am I likely to get? Just different floors? or better view rooms?
Anyone with SPG Gold stayed at this hotel before and what upgrades am I likely to get? Just different floors? or better view rooms?
Oct 26, 2011, 1:40 am
#175
Join Date: Jan 2008
Location: Sydney, Australia
Programs: HH Diamond, Marriott Titanium/LTG, IHG Platinum
Posts: 1,921
Oct 27, 2011, 11:12 pm
#177
Join Date: Oct 2009
Location: NYC, ICN
Programs: DL DM, SPG Plat
Posts: 83
Question: Airport Transfer
What's the best way to go to the hotel from the KUL airport, vice versa.
I am arriving into KUL at 10 PM and leaving from KUL at 6:30 PM. Should I expect traffic jam at those hours? Thank you!
I am arriving into KUL at 10 PM and leaving from KUL at 6:30 PM. Should I expect traffic jam at those hours? Thank you!
Oct 28, 2011, 3:20 pm
#180
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
There is some good information here to draw from:
http://www.starwoodhotels.com/prefer...ropertyID=1443
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
http://www.starwoodhotels.com/prefer...ropertyID=1443
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]