Feb 18, 2019, 10:57 am
Last edit by: bhrubin
As of February 2019 this hotel no longer offers club lounge access to Marriott Platinum and higher guests, even if upgraded to a room category which would otherwise offer lounge access, so lounge access mentioned in older reviews would no longer apply.
The hotel also no longer participates in Suite Night Awards.
Breakfast offering for Platinum and higher is in restaurant, buffet plus made to order eggs.
Expert Review from May 2018 posted to the Luxury Hotels Forum: “Stunning hard product with great concierge and service”
https://www.flyertalk.com/hotel-revi...d-service-2620
The hotel also no longer participates in Suite Night Awards.
Breakfast offering for Platinum and higher is in restaurant, buffet plus made to order eggs.
Expert Review from May 2018 posted to the Luxury Hotels Forum: “Stunning hard product with great concierge and service”
https://www.flyertalk.com/hotel-revi...d-service-2620
The Prince Gallery Tokyo Kioicho, Japan, LC [Master Thread]
Jun 17, 2019, 3:57 pm
#901
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,294
Jun 17, 2019, 4:18 pm
#902
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Suites guests have complimentary access to the lounge: Club Lounge?Official Website?The Prince Gallery Tokyo Kioicho
Jun 17, 2019, 4:33 pm
#903
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,294
Jun 17, 2019, 7:13 pm
#904
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
And if the guest want to spend more time at the hotel, it can be a good way to relax and not just stay at the room.
However, for Tokyo, its a bit of a waste as Tokyo offer many great food outside the hotel itself.
Jun 18, 2019, 12:44 am
#905
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Suites guests have complimentary access to the lounge: Club Lounge?Official Website?The Prince Gallery Tokyo Kioicho
Thanks for that link !
I doubt they will even use it much except for an occasional glass of champagne, but I wanted to be able to give him accurate information.
Jun 18, 2019, 12:46 am
#906
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Jun 18, 2019, 1:00 am
#907
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Jun 18, 2019, 3:33 am
#910
Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG Ambassador)
Posts: 1,394
Of course he did.
1000 JPY is correct
10,000 JPY is wrong and ludicrous
Wish people would stop spamming the thread and repeating this error. (Even if they are just joking)
(Some members don't/won't get the humor/irony/sarcasm and it's clogging up the thread)
Last edited by est-gratuite; Jun 18, 2019 at 3:39 am
Jun 18, 2019, 7:51 am
#911
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
On our first day, we were prompted to order eggs with our Buffett (no charge). On our second day, we were given a Bonvoy menu with a 10000 yen charge for eggs. Not sure which was supposed to happen. Service at breakfast was friendly, but spotty. It took 3 requests to get coffee one day.
Pretty sure you meant 1000 JPY 
This was reported right around new years (upcharge for eggs), and then they went back to free. Seems the property can't decide what the Bonvoy benefits really are.
I think what it means is "Bonvoy" has given properties much more freedom to cut back on benefits, and the properties justify their cheapness by pointing to the new program. Absolutely agree, it doesn't do much to help the brand value.
This was reported right around new years (upcharge for eggs), and then they went back to free. Seems the property can't decide what the Bonvoy benefits really are.
Jun 18, 2019, 11:11 am
#912
Join Date: Jan 2005
Location: SMF
Programs: Bonvoy Titanium, SPG LTP
Posts: 1,526
Jun 18, 2019, 3:22 pm
#914
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,468
They are no longer free. There is a 1000 JPY charge for the Japanese breakfast or made-to-order eggs. The Bonvoy breakfast menu is the same as I reported in February; I was at the hotel two weeks ago.
Last edited by nexusCFX; Jun 18, 2019 at 6:44 pm Reason: Clearer phrasing and intent
Jun 18, 2019, 3:33 pm
#915
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
Yes, they most certainly did. I was there for Sakura (late March/early April) and there was no charge for eggs (either on the menu or assessed).
Just because you personally did not experience something, does not mean it did not happen. Or have you eaten breakfast at this property every day from January through today?
Just because you personally did not experience something, does not mean it did not happen. Or have you eaten breakfast at this property every day from January through today?