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The Prince Gallery Tokyo Kioicho, Japan, LC [Master Thread]

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Old Feb 18, 2019, 10:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: bhrubin
As of February 2019 this hotel no longer offers club lounge access to Marriott Platinum and higher guests, even if upgraded to a room category which would otherwise offer lounge access, so lounge access mentioned in older reviews would no longer apply.

The hotel also no longer participates in Suite Night Awards.

Breakfast offering for Platinum and higher is in restaurant, buffet plus made to order eggs.

Expert Review from May 2018 posted to the Luxury Hotels Forum: “Stunning hard product with great concierge and service”
https://www.flyertalk.com/hotel-revi...d-service-2620
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The Prince Gallery Tokyo Kioicho, Japan, LC [Master Thread]

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Old Jun 5, 2019, 1:20 am
  #871  
 
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Without the lounge access and not offering the Japanese breakfast (or personalized eggs - not sure if they reverted that) as a complimentary option, the concierge being almost useless (not responding timely and not getting any preferential restaurant bookings even given enough time ahead), plus no longer participating in the SNA awards and limited to just Kioi upgrades (where it's often full anyway), this property is probably not worth the regular price to stay in.

Everything else can be excellent to great but there are other options for you at Tokyo, which can be either a bit more expensive or a bit cheaper to get all these included. If you don't need to be at the Akasaka Mitsuke area and are willing to go out of your way, there are many other suitable choices.
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Old Jun 5, 2019, 3:11 am
  #872  
 
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I'm curious to know what people have been paying here as the "regular price". My average rate here over several stays has been 27K JPY a night and I've been upgraded to a grand deluxe corner room every time, including my current stay. The only way for me to get a better hard product than this room is to go pay 100-140K JPY a night at the Aman.
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Old Jun 5, 2019, 4:48 am
  #873  
 
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Originally Posted by Aventine
It really is slim pickings when compared to other hotel breakfast buffets. MO has almost anything you could want and the kitchen sink.
And yet... most here will not experience the MO buffet because they are caught in the perpetual loop of being obsessed with maintaining "status" so they can continue to stay at properties where they can complain about the elite breakfast benefit...

Regards
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Old Jun 5, 2019, 4:50 am
  #874  
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Originally Posted by Aventine
It really is slim pickings when compared to other hotel breakfast buffets. MO has almost anything you could want and the kitchen sink.
If you want everything and the kitchen sink, go to SATSUKI at New Otani, right across the street.
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Old Jun 5, 2019, 7:15 am
  #875  
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Originally Posted by nexusCFX
I'm curious to know what people have been paying here as the "regular price". My average rate here over several stays has been 27K JPY a night and I've been upgraded to a grand deluxe corner room every time, including my current stay. The only way for me to get a better hard product than this room is to go pay 100-140K JPY a night at the Aman.
I paid 65k JPY during Sakura, no upgrade. Prices were high everywhere.

At 27k, this would be a very attractive property.
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Old Jun 5, 2019, 8:26 am
  #876  
 
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If there is a “budget” luxury hotel, this would be it with a rate match. If they charged the same as other top luxury properties in Tokyo, it would not be competitive, but at less than 30k JPY per night, they are certainly competitive.
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Old Jun 6, 2019, 2:08 am
  #877  
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If you're staying here, go up to the desk and take a minute to fill out the form for a SEIBU PRINCE CLUB emi card.

If you do it over the next few months, you'll also receive a very snazzy clearfile!

https://emi.seibugroup.jp/en/privile...mpaign/201906/
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Old Jun 6, 2019, 2:26 am
  #878  
 
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Last year during sakura my Brg rate was around 35-40k jpy and that was booked like 2-3 months before arrival. But at 27k I must say it's a no brainer. Think the lowest brg rate I've seen here on FT is around 25-27k jpy/night? Difficult to score during high peak seasons and weekends though. Taxes included in these numbers.

Last edited by joakgarp; Jun 6, 2019 at 2:37 am
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Old Jun 6, 2019, 2:52 am
  #879  
 
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Originally Posted by nexusCFX
I'm curious to know what people have been paying here as the "regular price". My average rate here over several stays has been 27K JPY a night and I've been upgraded to a grand deluxe corner room every time, including my current stay. The only way for me to get a better hard product than this room is to go pay 100-140K JPY a night at the Aman.
Unless you BRG this hotel I hardly ever see a rate that's below 29K and that does not include tax and service charge.

Staying at an inclusive rate of your 27K is a no brainier cause I can always find decent food outside to not bother with the lounge.

Even the 29K rate only shows couple days a year, with most priced at 39K or above. If you do a dummy search now all rooms are at least 45K (if not in the 60 or 70s) now till next year.

The incompetent concierge itself is enough to not justify the rate of 45K. Slow to no reply on the e-mails and failure to obtain decent restaurant reservations.
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Old Jun 6, 2019, 3:42 am
  #880  
 
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Originally Posted by hailstorm
If you're staying here, go up to the desk and take a minute to fill out the form for a SEIBU PRINCE CLUB emi card.

If you do it over the next few months, you'll also receive a very snazzy clearfile!

https://emi.seibugroup.jp/en/privile...mpaign/201906/
I would, but I will just lose it. Also, to my regret, I've been told I have to actually go to work so I'm dropping from monthly visits to Japan to just once more in November and then...probably 2021, so it wouldn't do much for me.
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Old Jun 6, 2019, 4:54 am
  #881  
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Originally Posted by hailstorm
If you're staying here, go up to the desk and take a minute to fill out the form for a SEIBU PRINCE CLUB emi card.

If you do it over the next few months, you'll also receive a very snazzy clearfile!

https://emi.seibugroup.jp/en/privile...mpaign/201906/
And what, pray tell, are the benefits of having this membership?
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Old Jun 6, 2019, 4:57 am
  #882  
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Originally Posted by coolfish1103
Unless you BRG this hotel I hardly ever see a rate that's below 29K and that does not include tax and service charge.

Staying at an inclusive rate of your 27K is a no brainier cause I can always find decent food outside to not bother with the lounge.

Even the 29K rate only shows couple days a year, with most priced at 39K or above. If you do a dummy search now all rooms are at least 45K (if not in the 60 or 70s) now till next year.

The incompetent concierge itself is enough to not justify the rate of 45K. Slow to no reply on the e-mails and failure to obtain decent restaurant reservations.
I really don't understand why concierge is such a big deal to people? I live in hotels almost full time (>300 nights a year now) and I can count the times I've used a concierge for anything I couldn't easily do myself probably on one hand, maybe even zero. (Basically only to make reservations in places that speak a foreign language — not that I wouldn't have figured it out without their help)
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Old Jun 6, 2019, 5:05 am
  #883  
 
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Originally Posted by helvetic
I really don't understand why concierge is such a big deal to people? I live in hotels almost full time (>300 nights a year now) and I can count the times I've used a concierge for anything I couldn't easily do myself probably on one hand, maybe even zero. (Basically only to make reservations in places that speak a foreign language — not that I wouldn't have figured it out without their help)
Completely agree. Honestly, have almost never used a concierge.

Regards
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Old Jun 6, 2019, 5:18 am
  #884  
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Originally Posted by helvetic
And what, pray tell, are the benefits of having this membership?
You earn points in the program, that you can redeem for gift certificates, free nights, or other stuff. You might be able to double-dip with the Marriott program, but I've never tried (this is the program for foreign residents; I participate in a separate program for residents of Japan).

You get 3pm late checkout, which might be handy if you don't have top Marriott status. You can rent a suite for half price during the month of your birthday. Sometimes they have special promotions for members; last year there were a couple months where stays included breakfast. And you can get some discounts at certain Prince and Seibu establishments.

More information here:

https://emi.seibugroup.jp/en/privilege/
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Old Jun 6, 2019, 5:22 am
  #885  
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Join Date: Jan 2011
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Originally Posted by hailstorm
You earn points in the program, that you can redeem for gift certificates, free nights, or other stuff. You might be able to double-dip with the Marriott program, but I've never tried (this is the program for foreign residents; I participate in a separate program for residents of Japan).

You get 3pm late checkout, which might be handy if you don't have top Marriott status. You can rent a suite for half price during the month of your birthday. Sometimes they have special promotions for members; last year there were a couple months where stays included breakfast. And you can get some discounts at certain Prince and Seibu establishments.

More information here:

https://emi.seibugroup.jp/en/privilege/
Thanks! 50% discount on suites is pretty insane! What's the catch? Sounds almost too good to be true.

Don't believe you can double dip. It's been discussed on this thread before. (I salivate to think of a half price suite credited to Marriott.)
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