Duo Milan Porta Nuova, a Tribute Portfolio Hotel, Italy [Master Thread]
#61
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,656
was just responding to skyteam777's post regarding the lounge....was surprised that a four points had a lounge....
#63
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,941
I really liked this Four Points.
Staff were super-friendly and helpful, the restaurant is good value and high-quality (if one really must eat in the hotel) and personally I had no issue with the wifi.
Definitely my future preference over the Westin, given the low rates here.
Staff were super-friendly and helpful, the restaurant is good value and high-quality (if one really must eat in the hotel) and personally I had no issue with the wifi.
Definitely my future preference over the Westin, given the low rates here.
#64
Join Date: Oct 2006
Location: Brighton, UK
Programs: BA Gold, IC Ambassador, HH Gold, SPG Gold, Fairmont Platinum
Posts: 3,166
[*]There is free wifi, but it is horrifically slow - and you need to go down to the front desk to get login credentials. They'll give you more than one if you ask, and each lasts for 24hours or 200MB download or 50MB upload. Despite the slow speeds, I blew through the downloads limit pretty quickly each time.[/LIST]
I pointed out that I have stayed regularly here (about six times a year) for the last five years and it has always offered free Wi-Fi to all guests whether SPG members or not. Indeed it rendered the need to choose an amenity pretty pointless as free Wi-Fi was already included.
It seems that the FP in Milan has now changed this and it has become an amenity, not a free service as before. I stayed at this hotel in May and again in June this year and there was definitely free Wi-Fi then, so the change must be more recent.
I really can't see the point in penny pinching like this. I always used to stay at the Gallia (which will hopefully reopen shortly). I am no fan of the Westin or Sheraton Diana, both of which I view as moderate hotels with high prices (even for Milan) in their bars and restaurants. I have always liked the FP in terms of service and value for money. If that too starts going the way of the other Starwoods' Milan properties, I may start looking elsewhere.
#65
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
#66
Join Date: Jun 2010
Location: MUC
Programs: AA Gold, LH FTL, SPG Plat, HH Gold, Carlson Gold
Posts: 35
About a month ago they had some issues with the wifi provider and log-in issues, but on my September visits so far everything has been fine. Speeds varry, but are usually usable.
#67
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,922
With beat the timer pricing the Westin becomes quite reasonable (though as a gold you'll have to use your amenity to get wifi). Plenty of good less expensive restaurants and bars in the neighborhood.
#69
Join Date: Jun 2007
Location: europe
Programs: EX˛-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
#71
Join Date: Jan 2013
Location: London
Programs: BA Gold / OnBusiness, SPG Lifetime Plat 100, AmEx Centurion & BAPP, Superking Westin Heavenly Bed :)
Posts: 1,142
I was there last week. Unless I've gone blind/mad - not a jot looked renovated to me. Some old creepy American motel look and feel to it... Sadly, it was the only viable SPG option for a late booking!
#72
Join Date: Jan 2014
Posts: 573
Internet ?? Joke ...
Stay away from this hotel if you want use their internet, and I don't talk about VPN connection or youtube 1080p clips, but standard simple web browsing.
Four Points Milano have not slow or sloooooow internet but useless internet conection.
If you must pay here for internet or use internet at this hotel go to Vodafone shop 20EUR cost prepay card with 7GB valid one month 10Mbs/2Mbs, it is better solution than hotel WiFi connection.
We just back from LM and Westin Malta where in middle sea thay can support simetrical line 35/35MBs, and on this island 27km with a lot of hotels but in Milan thay can support :
Four Points Milano have not slow or sloooooow internet but useless internet conection.
If you must pay here for internet or use internet at this hotel go to Vodafone shop 20EUR cost prepay card with 7GB valid one month 10Mbs/2Mbs, it is better solution than hotel WiFi connection.
We just back from LM and Westin Malta where in middle sea thay can support simetrical line 35/35MBs, and on this island 27km with a lot of hotels but in Milan thay can support :
Last edited by HHQX888; Oct 30, 2014 at 7:04 pm
#73
Join Date: Jul 2006
Location: Usually a plane or a hotel
Programs: SPG Platinum, Hilton Diamond, BA Gold, KLM Gold, ex-BMI Gold, ex-AC Elite (...sad isn't it)
Posts: 28
Not bad. Not great. Friendly staff...
Upsides -
- Convenient location
- Staff are friendly
- Breakfast is decent
- Rooms are fine (have had new new ones, which are nice, and older ones which are "classy")
- Were willing to arrange a corporate rate for my team (i.e., 3-4 people, 3 months, 3 nights / week), with reasonable conference rates as well.
- Dinners seem to be reasonably good (although restaurant is a bit empty at times)
- I get upgraded a fair bit, but it's not like there are incredible rooms here...
Downsides -
- Smaller rooms (but so are many in Milan)
- Lounge isn't very inspiring (feels like a cafeteria)
- Gym just (just) meets my minimum. Needs a refresh.
- No iron in room, communal first floor iron
- WIFI is slow. Noticeably slow...
Overall works fine for me, but nothing I'd brag to friends about. Lots of better hotels, but they cost more, and are less convenient. So I'll be happy with this one.
- Convenient location
- Staff are friendly
- Breakfast is decent
- Rooms are fine (have had new new ones, which are nice, and older ones which are "classy")
- Were willing to arrange a corporate rate for my team (i.e., 3-4 people, 3 months, 3 nights / week), with reasonable conference rates as well.
- Dinners seem to be reasonably good (although restaurant is a bit empty at times)
- I get upgraded a fair bit, but it's not like there are incredible rooms here...
Downsides -
- Smaller rooms (but so are many in Milan)
- Lounge isn't very inspiring (feels like a cafeteria)
- Gym just (just) meets my minimum. Needs a refresh.
- No iron in room, communal first floor iron
- WIFI is slow. Noticeably slow...
Overall works fine for me, but nothing I'd brag to friends about. Lots of better hotels, but they cost more, and are less convenient. So I'll be happy with this one.
#74
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Just did a stay there, after a year plus absence (in the past I used to be there once every other month at least). The staff is still amazing and very friendly, and Platinum recognition excellent.
The internet speed problem is lesser now, at least for Platinums, as they gave me a voucher for "premium" service from behind the counter instead of one of the ones stacked on the counter. With it I was able to get a work Hangout videoconference without a problem, but the login process is a huge pain with long random characters for username and password, and you can only have a mere 3 devices signed in (thank goodness I was not with the family). It feels so last decade. Speedtest reported a workable 4.6 Mb/s down and 1.88 up.
The quality of breakfast is in continuous descent: I made the mistake one day not to go to Caffe' Petrarca nearby, which is still excellent, and was served an undrinkable cappuccino and observed the low quality of the ingredients in the buffet. The amenities in the room are also in continuous descent: real porcelain cups and metal spoons have been replaced by pic-nic style paper cups and plastic stirrers, and the instant coffee is now of a low quality off-brand (not even Nescafe Gold, which IIRC is what it used to be).
It used to be a great hotel (high-quality brand-name items at breakfast etc.) but with the relentless focus on lowering quality throughout all these years, the cumulative changes have make a real and noticeable difference for the worse.
The internet speed problem is lesser now, at least for Platinums, as they gave me a voucher for "premium" service from behind the counter instead of one of the ones stacked on the counter. With it I was able to get a work Hangout videoconference without a problem, but the login process is a huge pain with long random characters for username and password, and you can only have a mere 3 devices signed in (thank goodness I was not with the family). It feels so last decade. Speedtest reported a workable 4.6 Mb/s down and 1.88 up.
The quality of breakfast is in continuous descent: I made the mistake one day not to go to Caffe' Petrarca nearby, which is still excellent, and was served an undrinkable cappuccino and observed the low quality of the ingredients in the buffet. The amenities in the room are also in continuous descent: real porcelain cups and metal spoons have been replaced by pic-nic style paper cups and plastic stirrers, and the instant coffee is now of a low quality off-brand (not even Nescafe Gold, which IIRC is what it used to be).
It used to be a great hotel (high-quality brand-name items at breakfast etc.) but with the relentless focus on lowering quality throughout all these years, the cumulative changes have make a real and noticeable difference for the worse.
#75
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC AMB, IHG PLAT, UA GLD
Posts: 1,086
Considering a stay here next week. Any current reviews? --particularly regarding internet speed and Platinum upgrade and other benefits. I have never stayed at a Four Points and am not familiar with FP Platinum benefits. I usually stay at the nearby Hilton so I am familiar with the area. Thanks in advanced