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FAQ: How long for SPG points to transfer TO an airline; and between SPG accounts ?

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Old Apr 8, 2015, 9:32 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: margarita girl
TO AIRLINES

Aegean Airlines (A3) Initiated: Sun 22 Oct 2017 Received: Thurs 02 Nov 2017
Aegean Airlines (A3) Initiated: Thu 10 May 2018 Received: Mon 21 May 2018
Air Canada (AC) Initiated: Sat 18 Apr 2015 Received: Wed 22 Apr 2015, but dated Sat 18 Apr 2015
Air Canada (AC) Initiated: Wed 22 Apr 2015 Received: Sun 26 Apr 2015, but dated Wed 22 Apr 2015
Air Canada (AC) Initiated: Thu 7 May 2015 Received: Mon 11 May 2015, but dated Thu 7 May 2015
Air Canada (AC) Initiated: Sun 25 Oct 2015 Received: Thur 29 Oct 2015
Air Canada (AC) Initiated: Tue 12 Jul 2016 13:19 Received: Sat 16 Jul 2016 21:43
Alaska Airlines (AS) Initiated: Mon 2 Feb 2015 17:57 Received: Sat 7 Feb 2015 01.30
Alaska Airlines (AS) Initiated: Mon 21 Dec 2015 07:30 Received: Wed 23 Dec 2015 08:30
Alaska Airlines (AS) Initiated: Sat 23 Jan 2016 18:00 Received: Sun 24 Jan 2016 21:00
Alaska Airlines (AS) Initiated: Fri 26 Feb 2016 15:00 Received: Sun 28 Feb 2016 22:00
Alaska Airlines (AS) Initiated: Tue 1 Mar 2016 12:00 Received: Wed 2 Mar 2016 23:00
Alaska Airlines (AS) Initiated: Thu 21 Apr 2016 17:46 Received: Sat 23 April 2016 06:00
Alaska Airlines (AS) Initiated: Tue 9 Aug 2016Received: Wed 10 Aug 2016 after about 30 hours
Alaska Airlines (AS) Initiated: Fri 20 Aug 2016 16:00 Received: Sat 21 Aug 2016 21:00
Alaska Airlines (AS) Initiated: Thur 26 Jan 2017 09:20 Received: Fri 27 Jan 2016 14:00
Alaska Airlines (AS) Initiated: Wed Mar 1 2017 16:55 Received: Thurs Mar 2 2017
Alaska Airlines (AS) Initiated: Thur Mar 2 2017 16:55 Received: Fri Mar 3 2017
Alaska Airlines (AS) Initiated: Wed Dec 6 2017 AM Eastern Received: Fri Dec 8 2017 Evening
Alaska Airlines (AS) Initiated: Sat Dec 9 2017 AM Eastern Received: Sun Dec 10 2017 Evening
Alaska Airlines (AS) Initiated: Mon May 14 2018 PM Eastern Received: Wed May 16 2018 Morning
American Airlines (AA) Initiated: Sat 9 May 2015 Received: Wed 13 May 2015
American Airlines (AA) Initiated: Mon 29 June 2015 Received: Fri 3 July 2015
American Airlines (AA) Initiated: Tues 30 June 2015 Received: Sat 4 July 2015
American Airlines (AA) Initiated: Fri 9 Oct 2015 22:00 Received: Sun 11 Oct 2015 10:00
American Airlines (AA) Initiated: Tues 12 Jan 2016 Received: Wed 13 Jan 2016
American Airlines (AA) Initiated: Thur 18 Feb 2016 15:00 Received: Sat 20 Feb 2016 09:00
American Airlines (AA) Initiated: Mon 29 Feb 2016 23:45 Received: Tue 1 Mar 2016 23:45
American Airlines (AA) Initiated: Tue 1 Mar 2016 07:40 Received: Wed 2 Mar 2016 23:15
American Airlines (AA) Initiated: Wed 2 Mar 2016 00:45 Received: Wed 2 Mar 2016 22:30
American Airlines (AA) Initiated: Wed 2 Mar 2016 07:40 Received: Fri 4 Mar 2016 08:30
American Airlines (AA) Initiated: Sat 30 Apr 2016 00:20 Received: Sat 30 Apr 2016 23:15
American Airlines (AA) Initiated: Thu 1 Sep 2016 00:04Received: Fri 2 Sep 2016 6:30am (~30 hours)
American Airlines (AA) Initiated Dec. 2 2016 11:54am Received Dec. 4 10:00am
American Airlines (AA) Initiated Sun. Dec 4 1:14pm Received Tuesday Dec. 6 by 9:00am
American Airlines (AA) Initiated Tue. Jan 24, 2017 7:45pm Received Thu Jan 26, 2017 by 8:45am
American Airlines (AA) Initiated Thurs, Feb 8, 2018 12:26pm Received Sat, Feb 10th by 8:20am
American Airlines (AA) Initiated Mon, May 28, 2018 1am Received Tue, May 27 11 pm
American Airlines (AA) Initiated Mon, Apr 24, 2018 11 pm Received Thu, Apr 26 11 am
American Airlines (AA) Initiated Friday, August 3rd, 2018 6:45 pm Received Sunday, August 5th 11 am
Amtrak Initiated Fri. Apr 21, 2017 9:00am Received Sat Apr 22, 2017 by 10:00pm
Amtrak Initiated Thurs Mar 22 2018 1:07PM Received Fri Mar 23, 2018 by 10AM
All Nippon Airways (ANA) Initiated: Thur 6 Oct 2016 Received Thu Jan 26, 2017 by 8:45am
All Nippon Airways (ANA) Initiated: Monday 20 March 2017 Received: Monday 3 April 2017
All Nippon Airways (ANA) Initiated: Saturday, 3 Feb and Monday 5 Feb 2018 Received: Monday 19 Feb 2018
All Nippon Airways (ANA) Initiated : Friday , 13 April & Saturday,14 April 2018 Received : First lot on Tuesday17 April , second lot on Monday 23 April,2018
Asiana Airlines (OZ) Initiated: Sat 21 May 2016 Received: Thur 2 June 2016
Asiana Airlines (OZ) Initiated: Mon 1 Aug 2016 Received: Tue 16 Aug 2016
Asiana Airlines (OZ) Initiated: Sun 16 Oct 2016 Received: Tue 1 Nov 2016
Asiana Airlines (OZ) Initiated: Tue 25 Oct 2016 Received: Tue 1 Nov 2016
Asiana Airlines (OZ) Initiated: Thu 7 Apr 2017 Received: Sun 17 Apr 2017
Asiana Airlines (OZ) Initiated: Sat 12 Aug 2017 Received: Tues 22 Aug 2017
Asiana Airlines (OZ) Initiated: Sun 13 Aug 2017 Received: Wed 30 Aug 2017
Asiana Airlines (OZ) Initiated: Sun 12 Nov 2017 Received: Mon 20 Nov 2017
Asiana Airlines (OZ) Initiated: Wed 15 Nov 2017 Received: Wed 6 Dec 2017
Asiana Airlines (OZ) Initiated: Thu 25 Jan 2018 Received: Thu 8 Feb 2018
Asiana Airlines (OZ) Initiated: Mon 9 Apr 2018 and Tues 10 Apr 2018 Received: Sun 22 Apr 2018 (both transfers received approx 8:30 pm EDT)
British Airways (BA) Initiated: Tue 22 Aug 2017 Received: Tue 12 Sep 2017
British Airways (BA) Initiated: Wed 30 Aug 2017 Received: Tue 12 Sep 2017
Cathay Pacific (CX) Initiated: Mon 10 May 2015 Received: Fri 5 June 2015
Cathay Pacific (CX) Initiated: Tue 20 Oct 2015 Received: Fri 23 Oct 2015
Cathay Pacific (CX) Initiated: Mon 18 Sept 2017 Received: Sat 23 Sept 2017
Delta Airlines (DL) Initiated: Tue 7 Feb 2017 11:00 Received: Wed 8 Feb 2017 20:00
Emirates (EK) Initiated: 16 May 2016 Received: 21 May 2016
Emirates (EK) Initiated: 30 Jun 2016 Received: 02 Jul 2016
Emirates (EK) Initiated: 21 Jul 2016 Received: 23 Jul 2016
Emirates (EK) Initiated: 26 August 2016 Received: 27 August 2017
GOL (G3) Initiated: Mon 4 Jan 2016 03:15 Received: Mon 4 Jan 2016 10:15
Japan Airlines (JL) Initiated: Tue 8 Dec 2015 Received: Mon 14 Dec 2015
Japan Airlines (JL) Initiated: Fri 27 May 2016 14:00 Received: Mon 30 May 2016 16:00 (including verification email from SPG security)
Japan Airlines (JL) Initiated: Fri 25 Nov 2016 Received: Mon 28 Nov 2016
Japan Airlines (JL) Initiated: Wed 01 Feb 2017 Received: Fri 03 Feb 2017
Japan Airlines (JL) Initiated: Sat 08 Apr 2017 Received: Wed 12 Apr 2017
Japan Airlines (JL) Initiated: Sat 15 Apr 2017 Received: Mon 17 Apr 2017
Japan Airlines (JL) Initiated: Tue June 6 2017 Received: Mon June 12 2017
Japan Airlines (JL) Initiated: Wed June 7 2017 Received: Mon June 12 2017
Japan Airlines (JL) Initiated: 9:30AM PT 6/12./2017 Received: 4:00PM PT 6/14.
Japan Airlines (JL) Initiated: 9:40AM PT 6/13./2017 Received: 8:30PM PT 6/16.
Japan Airlines (JL) Initiated: Sun June 18 2017 Received: Wed June 21 2017
Japan Airlines (JL) Initiated: Thu Aug 17 2017 1830PT Received: Wed Aug 22 2017 (Evening)
Japan Airlines (JL) Initiated: Sat Aug 19 2017 0130PT Received: Wed Aug 22 2017 (Evening)
Japan Airlines (JL) Initiated: Mon May 07 2018 Received: Fri May 11 2018
Japan Airlines (JL) Initiated: Tues May 08 2018 Received: Mon May 14 2018
Japan Airlines (JL) Initiated: Sun Sep 09 2018 Received: Wed Sep 19 2018 (evening)
Japan Airlines (JL) Initiated: Mon Sep 10 2018 Received: Wed Sep 19 2018 (evening)
Korean Air (KE) Initiated: Mon 3 Oct 2016 11:00 Received: Wed 5 Oct 2016 (morning; before 07:00 ET)
Korean Air (KE) Initiated: Nov 2 2016 Received: 4 Nov 2016
Korean Air (KE) Initiated: Nov 3 2016 Received: 4 Nov 2016
Korean Air (KE) Initiated: Dec 15 2016 Received: 17 Dec 2016 (initiated afternoon/evening PDT, received morning)
Korean Air (KE) Initiated: May 16 2017 Received: 21 May 2011 (initiated morning EDT, received afternoon)
Lufthansa (LH) Initiated: Mon 7 Dec 2015 Received: Fri 11 Dec 2015
Lufthansa (LH) Initiated: Mon 4 Apr 2016 Received: Not reported, but not received at 4 day mark
Lufthansa (LH) Initiated: Fri 27 Jan 2017 (evening) Received: Tues 31 Jan 2017 (midday)
Lufthansa (LH) Initiated: Fri 18 Aug 2017 Received Thu Aug 24 2017 (possibly even earlier, since didn't check until Aug 24)
Lufthansa (LH) Initiated: Thu 8 Feb 2018 Received Mon 12 Feb 2018 or Tuesday (had not posted on Sunday, had posted on Tuesday)
Lufthansa (LH) Initiated: Wed 25 Apr 2018 Received: Sun 29 Apr 2018
Lufthansa (LH) Initiated: Sat 02 Jun 2018 Received: Wed 06 Jun 2018
Lufthansa (LH) Initiated: Sun 03 Jun 2018 Received: Thurs 07 Jun 2018
Lufthansa (LH) Initiated: Mon 04 Jun 2018 Received: Fri 08 Jun 2018
Qatar Airways (QR) Initiated: Saturday, 6 Aug 2016 Received: Tuesday, 6 Sep 2016 (31 days)
Singapore (SQ) Initiated: Thu 5 Apr 2016 Received: Not reported, but not received at 9 day mark
Singapore (SQ) Initiated: Thu 6 Apr 2016 Received: Not reported, but not received at 14 day mark
Singapore (SQ) Initiated: Mon 27 Jun 2016 Received: Mon 4 Jul 2016
Singapore (SQ) Initiated: Wed 19 Oct 2016 Received: Mon 24 Oct 2016
Singapore (SQ) Initiated: Thu 16 Mar 2017 Received: Mon 20 Mar 2017
Singapore (SQ) Initiated: Fri 09 Mar 2018 Received: Mon 12 Mar 2018
Singapore (SQ) Initiated: Thu 03 May 2018 Received: Mon 07 May 2018
Singapore (SQ) Initiated: Fri 04 May 2018 Received: Mon 07 May 2018
Singapore (SQ) Initiated: Sat 02 June 2018 Received: Mon 04 June 2018
Singapore (SQ) Initiated: Mon 24 Sept 2018 Received: Mon 01 Oct 2018
United Airlines (UA) Initiated: Wed 9 May 2018 Received: Mon 22 May 2018
Virgin America (VX) Initiated: Wed 25 May 2016 Received: ESTIMATED Wed 8 Jun 2016 (required SPG follow up and Lurker intervention)
Virgin America (VX) Initiated: Sat 17 Jun 2016 00:17 Received: Sat 17 Jun 2016 08:51
Virgin America (VX) Initiated: Fri 24 Jun 2016 20:00 Received: Sat 25 Jun 2016 09:00
Virgin America (VX) Initiated: Sat 25 Jun 2016 07:30 Received: Sun 26 Jun 2016 08:30
Delta Airline (DL) Initiated: Mon, October 23rd 2017 12:38 Received: Tuesday, October 24th 2017 19:00


BETWEEN ACCOUNTS

Initiated: Wed 7 Oct 2015 Received: Fri 9 Oct 2015
Initiated: Mon 11 Jan 2016 21:00 Received: Thu 14 Jan 2016 10:00
Initiated: Fri 26 Feb 2016 15:00 Received: Tue 1 Mar 2016 12:00
Initiated: Wed 20 Jul 2016 15:00 Received: Wed 27 Jul 2016 12:00
Initiated: 21 AUG 2016 13:00 PDT Received: 26 AUG 2016 17:00 PDT
Initiated: 15 SEP 2016 19:00 EDT Received: 16 SEP 2016 12:00 EDT (10:00+1 EMail Query re PO Box - Replied with proof 10:30+1EDT)
Initiated: Mon 29 May 2017 Received: Friday 2 June 2017
Initiated: Sunday, January 7, 2018, Received:
Initiated: Monday, May 21st, 2018, Received: Sunday May 27th, 2018
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FAQ: How long for SPG points to transfer TO an airline; and between SPG accounts ?

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Old Feb 9, 2018, 5:34 pm
  #616  
 
Join Date: Jul 2008
Location: MSP
Programs: Delta Diamond, WOH Globalist, Marriott LT Titanium, MSC Dia, Nespresso Club, ZTL Queen in Italy
Posts: 304
Originally Posted by seawolf
American

Initiated 5 OCT (THURDAY) 4PM Eastern. Arrived OCT 8 (SUNDAY) morning.
OMG, I hope that's not the case with mine. I initiated Thursday at 12:25pm CST, and am (impatiently) waiting for mine to arrive.
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Old Feb 9, 2018, 6:11 pm
  #617  
 
Join Date: Jul 2008
Location: MSP
Programs: Delta Diamond, WOH Globalist, Marriott LT Titanium, MSC Dia, Nespresso Club, ZTL Queen in Italy
Posts: 304
Just learned something amazing... when booking on American, you can hold a flight for up to 5 days! Yess.... so (hopefully) now i won't have to worry about my SPG transferring over. They should arrive in the next day or two. Very cool!
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Old Feb 16, 2018, 3:51 pm
  #618  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
SPG points transfer: be prepared to wait

Many people seem to think that SPG points are the "most valuable currency" when it comes to rewards programs and one of the reason frequently given is "flexibility". Granted, SPG has a lot of transfer partners and that's great - until you actually try to transfer points to one of those partners.

I initiated a 20,000 point transfer to ANA on 3 February (plus 5,000 bonus points) and again on 5 February. So I should have 50,000 points in my ANA account, right? I have none.

When I made the transfers, I received a notice from SPG that transfers "may take up to 7-10 business days". Today is the tenth business day and no transfer has occurred; nor does anyone in either program seem to be able to tell my why it hasn't or when it might.

I used the Plat Chat feature on SPG website and was told, in essence, "no problem here, call the airline". Called ANA, told it takes a minimum of two weeks and up to four weeks for SPG transfers to take place. (But ANA doesn't know where the points are either.)

From my perspective, having a lot of transfer partners is relatively useless if you cannot actually use your points when you want. That is hardly flexibility - it's just the opposite. (Obviously the technology exists to make these transfers nearly instantaneous as other programs seem to have little difficulty in making that occur.)

Add to this that it's relatively difficult to earn SPG points (and no, scarcity does not instantly confer value) and that said points are worth a miserly 1.25 cpp when using them for transfers.....and the sheen of this "most valuable currency" is not particularly bright from my perspective.

I understand that many SPG members use the points for SPG and Marriott award stays and that great value can be had by doing that. But for all of the fan favoritism surrounding SPG points and the value derived from their "flexibility" - I can't buy into that argument at this point.

(Disclaimer: this is my first ever experience in trying to transfer SPG points out. I suspect this may be old news to the SPG regulars.)
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Old Feb 16, 2018, 4:06 pm
  #619  
 
Join Date: Nov 2012
Location: KUL (MY), ICN (KR), ZRH (CH) or OTP (RO) - or somewhere in between
Programs: OZ, JL
Posts: 241
Well, not that it’s any consolation for you, but transfers to other programs (QRPC in particular) take even longer than transfers to AMC...
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Old Feb 16, 2018, 4:12 pm
  #620  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Diplomatico
...(Disclaimer: this is my first ever experience in trying to transfer SPG points out. I suspect this may be old news to the SPG regulars.)
My apologies for any delay. The terms and conditions for transferring to ANA state, "Please note that airline transfer awards to All Nippon Airways (ANA) Mileage Club may require up to 10-14 business days handling and processing time."

If you are at the 10-business day mark today and the miles aren't in your ANA account tomorrow, you should call the SPG Customer Engagement Center at 888-625-4988 or send an email to starwood.preferred.guest.com and ask them to start an airline transfer follow-up. Once this is done, it can take up to 5 business days for the issue to be sorted.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
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Old Feb 16, 2018, 4:38 pm
  #621  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Originally Posted by Starwood Lurker
My apologies for any delay. The terms and conditions for transferring to ANA state, "Please note that airline transfer awards to All Nippon Airways (ANA) Mileage Club may require up to 10-14 business days handling and processing time."

If you are at the 10-business day mark today and the miles aren't in your ANA account tomorrow, you should call the SPG Customer Engagement Center at 888-625-4988 or send an email to starwood.preferred.guest.com and ask them to start an airline transfer follow-up. Once this is done, it can take up to 5 business days for the issue to be sorted.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
Thank you for the advice. I'm guessing that not much will occur over the holiday weekend so I'll revisit the issue with your points of contact early next week if nothing has posted. Thanks again.

(Edit to add: the email(s) that I received post-transfer state (verbatim) "Please allow up to 7-10 business days for the transfer to be completed.")
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Old Feb 16, 2018, 10:05 pm
  #622  
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Join Date: Apr 2013
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Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,448
For transfer times, check this thread: https://www.flyertalk.com/forum/star...counts-14.html

Obviously NH is a problem. I would think AMEX points would be the better option if you want to redeem NH.

Most programs the transfer is much faster. My recent transfer to KE took less than four days (and KE allows you to hold the award for literally weeks while the points transfer).
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Old Feb 17, 2018, 1:46 am
  #623  
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Join Date: Jun 2007
Location: Toronto
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Posts: 15,520
Originally Posted by Kacee
For transfer times, check this thread: https://www.flyertalk.com/forum/star...counts-14.html

Obviously NH is a problem. I would think AMEX points would be the better option if you want to redeem NH.

Most programs the transfer is much faster. My recent transfer to KE took less than four days (and KE allows you to hold the award for literally weeks while the points transfer).
I find the wiki invaluable in this thread. I see one person waited 2.5 months for transfer to ANA.

OP, please update the wiki when your transfer is complete.
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Old Feb 19, 2018, 8:57 am
  #624  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Originally Posted by margarita girl


I find the wiki invaluable in this thread. I see one person waited 2.5 months for transfer to ANA.

OP, please update the wiki when your transfer is complete.
Update: Both transfers to NH (3 Feb and 5 Feb) received today. Wiki updated.
margarita girl likes this.
Diplomatico is offline  
Old Feb 20, 2018, 11:07 pm
  #625  
 
Join Date: Nov 2007
Posts: 99
Anyone else had trouble with Korean? I initiated a transfer on 2/1 and still don't see the miles on the Korean website. Calling SPG has been really unhelpful and my reservation hold is expiring soon (already extended once!).
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Old Feb 21, 2018, 1:18 am
  #626  
 
Join Date: Nov 2012
Location: KUL (MY), ICN (KR), ZRH (CH) or OTP (RO) - or somewhere in between
Programs: OZ, JL
Posts: 241
Originally Posted by worldcurious
Anyone else had trouble with Korean? I initiated a transfer on 2/1 and still don't see the miles on the Korean website. Calling SPG has been really unhelpful and my reservation hold is expiring soon (already extended once!).
I got great help with a transfer by direct messaging @spgasist on Twitter. Easier and quicker than by phone. At least for me it worked very well. You could give it a try.
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Old Feb 21, 2018, 8:47 am
  #627  
 
Join Date: Nov 2007
Posts: 99
Originally Posted by mihaid

I got great help with a transfer by direct messaging @spgasist on Twitter. Easier and quicker than by phone. At least for me it worked very well. You could give it a try.
Thanks for the advice; I did try that last night and they responded quickly but told me to wait and let their process work itself out.
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Old Feb 21, 2018, 10:06 am
  #628  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by worldcurious
Thanks for the advice; I did try that last night and they responded quickly but told me to wait and let their process work itself out.
My apologies, but the Terms and Conditions for transferring to Korean Air state, "Please note that airline transfer awards to SKYAPASS Membership may require up to 3-5 business days handling and processing time." It looks like whoever you communicated with did start the airline transfer follow-up process, so we just need to wait until that completes itself.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
Starwood Lurker is offline  
Old Feb 21, 2018, 10:25 am
  #629  
 
Join Date: Jan 2011
Programs: Alaska mvp G, AA Exec Plat, Marriott/SPG platinum, United Silver, Delta Silver, Hilton Diamond
Posts: 165
Does using flights and nights(via marriott or SPG) vs. straight transfer to miles change the processing time??
zerodegre is offline  
Old Feb 21, 2018, 11:34 am
  #630  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by zerodegre
Does using flights and nights(via marriott or SPG) vs. straight transfer to miles change the processing time??
For SPG, it shouldn't because each part of the award is ordered independent of the other. You would have to ask one of my colleagues at Marriott Rewards how it works on their end.

However, the time it takes to clear is based upon the contract that SPG has with each airline, so that can fluctuate measurably between airlines.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
Starwood Lurker is offline  


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