St. Regis Mumbai, India [Master Thread]
#61
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Almost a year later, and a slightly odd issue at this property again. I was looking at dates for a stay in Feb 2018, and the base category room is available for paid rate stays on most dates, including my specific ones, and has no minimum stay restrictions. However, as far as I could tell from my searches, award rooms are only available with a minimum stay duration of 7 nights!
Can you please look into this issue, Lurkers.
Thanks!
Can you please look into this issue, Lurkers.
Thanks!
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#62
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
Thanks for bringing this to our attention. It is being looked into.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#63
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
This appears to have been rectified over the weekend. Feel free to let us know if you discover any other anomalies.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#64
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
This appears to have been rectified over the weekend. Feel free to let us know if you discover any other anomalies.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#65
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,823
2 more recent stays
Just wanted to update from my last stay. My stays are getting better and better. Great upgrade again, food offerings have changed at Luna (for the better), some of the staff has changed, but new staff is great. My butler Gaurav is amazing as usual, had great PT sessions in the gym by Sagar and everyone else was just friendly. This is my go to hotel when in the area.
#66
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Just wanted to update from my last stay. My stays are getting better and better. Great upgrade again, food offerings have changed at Luna (for the better), some of the staff has changed, but new staff is great. My butler Gaurav is amazing as usual, had great PT sessions in the gym by Sagar and everyone else was just friendly. This is my go to hotel when in the area.
#67
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,823
Enjoy your visit.
#68
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,598
Almost a year later, and a slightly odd issue at this property again. I was looking at dates for a stay in Feb 2018, and the base category room is available for paid rate stays on most dates, including my specific ones, and has no minimum stay restrictions. However, as far as I could tell from my searches, award rooms are only available with a minimum stay duration of 7 nights!
Can you please look into this issue, Lurkers.
Thanks!
Can you please look into this issue, Lurkers.
Thanks!
Thanks for bringing this to our attention. It is being looked into.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#69
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#70
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,598
My apologies for any inconvenience. This is being looked into.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#71
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,598
My apologies for any inconvenience. This is being looked into.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
however, the itc grand central, mumbai is now showing no award availability for all of 2018....
#72
Company Representative - Starwood
Join Date: Aug 2011
Programs: SPG
Posts: 713
We will work with the relevant team to look into this.
Chua Chie Ling Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
#73
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,598
Hi Keyser,
We will work with the relevant team to look into this.
Chua Chie Ling Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
We will work with the relevant team to look into this.
Chua Chie Ling Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
#74
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Thanks for your patience, but this looks to have been sorted as well.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
#75
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,598
Thanks for your patience, but this looks to have been sorted as well.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]